Nortel Bcm 2 5 Telephone Features Instructions Manual

							Feature Codes131
Telephone Features Programming Guide
Page - Internal (telephone speakers)≤fl⁄
Pause≤‡°
Priority Call≤fl·
Privacy (on/off)≤°‹
Ring Again≤¤
Ring Again - Cancel≤£¤
Ring Type≤•fl
Ring Volume≤•°‚
Ringing (Signal) Call≤°‚‡
Room condition (Room set)≤°‡fl
Room condition (HS admin set)≤°‡°
Room occupancy≤°‡·
Run/Stop≤•·
Saved Number Redial≤fl‡
Speed Dial - Add, change≤•›
Speed Dial - Activate≤‚
Static Time≤°‚fl
Static Time - Cancel≤£°‚fl
Test telephone display≤°‚fi
Time≤°‚‹
Transfer≤‡‚
Transfer - Cancel≤£‡‚
Transfer to mailbox≤·°fl
Trunk Answer≤°‚‚
Turning Restriction service off≤£°‡¤
Turning Restriction service on2≤°‡¤
Turning Ringing service off≤£°‡⁄
Turning Ringing service on≤°‡⁄
Turning Routing service off≤£°‡‹
Turning Routing service on2≤°‡‹
View active services≤°‡‚
Vo i c e  C a l l≤flfl
Voice Call Deny≤°°
Table 10   Features sorted by feature name (Continued)
Feature name Activation code 
						

							132Feature Codes
P0937240 02
Voice Call Deny - Cancel≤£°°
Voice Mail Interrupt≤·°‡
Voice Mail login≤·°⁄
Voice Mail Operator settings≤·°¤
Wait for dial tone≤°‚›
Notes
1 For the Companion C3050 Etiquette, C3060 Portable, and C3050 CT2Plus 
portable telephones, enter •• followed by the numeric code to activate this 
feature.
2Contact your System Administrator for the Service control password.
Table 10   Features sorted by feature name (Continued)
Feature name Activation code 
						

							Feature Codes133
Telephone Features Programming Guide
Features sorted by activation code
Table 11   Features sorted by activation code
Activation code Description
≤‚Speed Dial - Activate
≤•‚Button inquiry
≤⁄Messages - Send
≤£⁄Messages - Cancel Send 
≤•⁄Autodial - External
≤¤Ring Again
≤£¤Ring Again - Cancel 
≤•¤Autodial - Internal 
≤‹Conference Call
≤•‹Memory buttons - Program
≤›Call Forward
≤£›Call Forward - Cancel
≤•›Speed Dial - Add, change
≤fiLast Number Redial
≤•flRing Type
≤•‡Contrast adjustment
≤•·Run/Stop
≤fl‚Page
≤fl⁄Page - Internal (telephone speakers)
≤fl¤Page - External (external speakers)
≤fl‹Page - Combined (internal & external)
≤fl›Line Pool
≤flfiMessages - View
≤flflVoice Call
≤fl‡Saved Number Redial
≤fl°Class of Service
≤fl·Priority Call
≤‡‚Transfer
≤£‡‚Transfer - Cancel 
≤‡⁄Link
≤‡›Call Park 
						

							134Feature Codes
P0937240 02
≤‡fiGroup Pickup
≤‡flDirected Pickup
≤‡‡Call Duration Timer
≤‡°Pause
≤‡·Exclusive Hold
≤•°‚Ring Volume
≤•°⁄Line buttons - Move
≤°¤Camp-on
≤•°¤Dialing Mode
≤°‹Privacy (on/off)
≤°›Line Redirection
≤£°›Line Redirection - Cancel
≤•°›Call Log options
≤°fiDo not Disturb
≤£°fiDo not Disturb - Cancel 
≤•°fiCall Log password
≤°flBackground Music
≤£°flBackground Music - Cancel 
≤°°Voice Call Deny
≤£°°Cancel Voice Call Deny
≤•fi‚⁄Language - Primary1
≤•fi‚¤Language - Alternate1
≤•fi‚‹Language - Alternate 21
≤•fi‚›Language - Alternate 31
≤°‚‚Trunk Answer
≤°‚⁄Call Queuing
≤°‚¤Group Listening
≤£°‚¤Group Listening - Cancel 
≤°‚‹Time
≤°‚›Wait for dial tone
≤°‚fiTest telephone display
≤°‚flStatic Time
≤£°‚flStatic Time - Cancel
Table 11   Features sorted by activation code (Continued)
Activation code Description 
						

							Feature Codes135
Telephone Features Programming Guide
≤°‚‡Ringing (Signal) Call
≤°‚°Long tones
≤£°‚·Name and number blocking - Cancel
≤°⁄⁄Call Information
≤°⁄¤Call Log - View information
≤°⁄‹Call Log - Manual 
≤°⁄fiCall Log - Delete items (Auto Bumping)
≤°⁄°Call Charge Indication
≤°⁄·Name and number blocking
≤°‡‚Viewing active services
≤°‡⁄Turning Ringing service on
≤£°‡⁄Turning Ringing service off
≤°‡¤Turning Restriction service on2
≤£°‡¤Turning Restriction service off
≤°‡‹Turning Routing service on2
≤£°‡‹Turning Routing service off
≤°‡fiAlarm time
≤£°‡fiAlarm time - Cancel
≤°‡flRoom condition (Room set)
≤°‡‡Alarm time (HS admin set)
≤°‡°Room condition (HS admin set)
≤°‡·Room occupancy
≤°·‡Malicious call identification (MCID)
≤·‚›ACD agent login/log out
≤·‚°ACD agent make busy/ready
≤·‚·ACD queue status
≤·°‚Express Messaging
≤·°⁄Voice Mail login
≤·°¤Voice Mail Operator settings
≤·°›Call Forward to Voice Mail
≤·°fiDisplay Voice Mail DN
≤·°flTransfer to mailbox
Table 11   Features sorted by activation code (Continued)
Activation code Description 
						

							136Feature Codes
P0937240 02
≤·°‡Voice Mail Interrupt
Notes
1 For the Companion C3050 Etiquette, C3060 Portable, and C3050 CT2Plus 
portable telephones, enter •• followed by the numeric code to activate this 
feature.
2Contact your System Administrator for the Service control password.
Table 11   Features sorted by activation code (Continued)
Activation code Description 
						

							137
Telephone Features Programming Guide
Appendix B
Common display prompts and error messages
The following display prompts and error messages can appear when using a telephone connected 
to Business Communications Manager. 
Programming is busy, or the feature you are trying to use is not 
compatible with the configuration of the telephone or line.
You are trying to use a feature, but do not have access to it under 
administration. 
You took more than 15 seconds to press a button in response to a 
display.
You entered the feature code for an application that is disabled.
You entered an invalid feature code.
You tried to use a feature that is currently not available from your 
system. 
You cannot use the feature you selected because your telephone is 
locked. See “Set lock” on page 107.
Press £ or press 
#5 or 6# to view a number that is too long 
to fit on the display. Press 
 when you have finished.
This indicates a long distance call. (May be available with Call 
Display services.)
You are receiving an internal call from extension239 forwarded by 
extension221, or you have an Answer button for extension221 and 
an internal call from 239 is ringing on 221.
You are connected to an internal call. Press 
 to transfer the 
call.
You are receiving a call from extension 221.
##* *
 * * 
4- -
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8$ *#*

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	4
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							138Common display prompts and error messages
P0937240 02
You have received a Ring Again offer from a call to an internal 
telephone. Press the flashing internal line button or 
 to call the 
number again. On the T7100 telephone, just lift the handset. 
Otherwise, press 
 or wait 30 seconds for the Ring Again offer to 
expire. See “Ring Again” on page 44.
The person at extension 221 has not answered the camped call. 
The call has come back to you. Press the line button or 

$
 to 
reconnect to the call.
You are connected to an external call. Press 
 to transfer the 
call.
You are receiving an external call forwarded from extension221, 
or you have an answer button for extension221 and an external call 
is ringing on that telephone.
Another user in the system is transferring a call to you on line 061.
A camped call is waiting. Press the line button or use Call 
Queuing to answer the call. Press ≥ if you have a T7100 
telephone.
You tried to use Call Queuing but no call was ringing at your 
telephone.
There is no call ringing at your telephone. If you have a flashing 
line button but your telephone is not ringing, press the line button 
to answer the call on that line.
The telephone where you directed a call is not in service or is or 
unavailable. The call returns to your telephone.
No one answered the call you parked. The call returns to you.
You have used the Call Queuing feature without picking up the 
handset. Auto Handsfree is not been assigned to your telephone. 
You must use the handset or press the handsfree button to answer a 
call.
$$:/	 


*. 
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	4
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 ! 
						

							Common display prompts and error messages139
Telephone Features Programming Guide
You are receiving a priority call. If you are on another call, tell the 
person you are speaking to that you are about to put the call on 
hold. Press the flashing line indicator of the priority call or wait 
until the call connects automatically (in eight seconds). The 
priority call goes through after you hear the next beep. Your active 
call is on Exclusive Hold. It reconnects automatically when the 
priority call ends (unless you transfer the priority call, in which 
case you must press the line button of your original call to 
reconnect). Use DND (≤°fi) or press 
$
 to reject a 
priority call.
You have no free line available to receive a call. Release one of 
your current calls and try again to answer the incoming call.
You received a Ring Again offer for a line pool. Press the flashing 
internal line button or 
 to use the line pool. On the T7100 
telephone, lift the handset. Otherwise, press 
 or wait 30 seconds 
for the Ring Again offer to expire.
 While on a call, you must either release the call or put the call on 
hold before you can program a feature button.
You tried to use a feature while you were on a call or had calls on 
hold. Release the call or calls, before using the feature.
The line is in use. Make the call using normal methods or wait 
until a line is free.
You tried to make, receive or pick up a call when no line button 
was available. Some features require you to have a button free. 
Releasing calls can free up line buttons.
The feature you tried to use requires you to be on an active call at 
your telephone. This prompt also appears when information about 
a call is cleared by a system reset.
All the lines or line pools available to the telephone are in use. 
This prompt also appears when you try to dial an external number 
or use a feature that conflicts with the lines, line pools or prime 
line used by the telephone. Your installer must correct this 
situation.
The telephone is set up to dial an external number on a prime line 
but the telephone does not have a prime line. Your installer must 
correct this situation.
You tried to program redirection while the feature is in use. Only 
one person can program line redirection at a time.
  +( 

$#$$
$ $:
/	 



$*$
$#$$
  -

%-
@&#$$ 

$ 

$ $#*
-. 
						

							140Common display prompts and error messages
P0937240 02
The line you are trying to use to redirect calls is for incoming calls 
only. Select an outgoing line. 
Continue entering digits. Press 
$ to delete incorrect digits. 
Press £ or 
 when you have finished.
You entered an invalid line pool code or an invalid destination 
code.
You selected a line that is private to another telephone. 
The destination you selected for line redirection is restricted.
# 5$+
011 	 

8$ *-%
 * *
 #*#$$