NEC Neax 2400 Imx Hotel Features And Specifications

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2
Page 59
Do Not Disturb - DtermD-11D
Service Conditions (cont’d)
5. If a call to a station in DO NOT DISTURB mode is routed to the Console, the Attendant may be able to
connect both stations for temporary service cancellation by pressing the DND OVER key. This aspect of
the DO NOT DISTURB feature is programmable into system data.
6. DO NOT DISTURB is provided for guest room stations only.
7. When a station in a suite sets DO NOT DISTURB, all stations in that suite are placed in the DND mode.
8. Station in DND mode can receive calls from specific trunk routes or stations through system data
assignment.
9. Guest “Boss” and “Secretary” rooms override DND mode for calls between assigned stations.
10. DO NOT DISTURB set by Special Administration Station can be canceled by guest station, and vice
versa.
11. This feature and DO NOT DISTURB – D
term in BUSINESS FEATURE are activated respectively. DO
NOT DISTURB – Dterm in BUSINESS FEATURE cannot provide DND Override Feature.
12. For the conditions of the LCD display when several services are set at the same time, see Service
Conditions of AUTOMATIC WAKE-UP – D
term [A-10D]. 
						

							NEAX2400 IMX Hotel Features and Specifications
Page 60NDA-24245, Issue 2
D-15 Day/Night Class of Service
D-15   Day/Night Class of Service
General Description
This feature permits all stations within a tenant to alternate between two different CLASS OF SERVICE –
INDIVIDUAL [C-15] options, one for Day mode and another for Night mode. System data can be programmed so
that once the ATTENDANT CONSOLE [A-3] has entered the NIGHT CONNECTION [N-1, 2] mode, a stations
CLASS OF SERVICE – INDIVIDUAL [C-15] will be automatically changed as required. Class may be upgraded
or downgraded, and trunk groups normally controlled by the Console in Day mode may be opened to station control
in Night mode.
For hotel software, DAY/NIGHT Route Restriction Class change may be controlled using Time Of Day
programming via the MAT. The Console will operate in Day mode, but stations will operate under Night mode
restriction tables.
Operating Procedure
1. This feature is controlled via the ATTENDANT CONSOLE [A-3]. Pressing the NITE key or removing
the handset enters the tenant/system into Night mode and changes service class. Releasing the NITE key
or replacing the handset restores normal CLASS OF SERVICE – INDIVIDUAL [C-15].
2. If the Time Of Day change is used once programming is set via the MAT, no further operation is required.
Service Conditions
1. DAY/NIGHT CLASS OF SERVICE can be assigned on a per TENANT [T-12] and per station basis.
2. DAY/NIGHT CLASS OF SERVICE can be assigned to different trunk restriction and service restriction.
3. Refer to CLASS OF SERVICE – INDIVIDUAL [C-15] for further details.
4. Night mode restriction class can be set at any time by entering the related command on the
MAINTENANCE ADMINISTRATION TERMINAL (MAT) [M-18].
5. When TENANT SERVICE [T-12] is provided with MULTIPLE CONSOLE OPERATION [M-4], the
system can be programmed for either “all attendant consoles” or “master attendant console” to control
activation of DAY/NIGHT CLASS OF SERVICE.
6. For Service and Tenant Restriction Class changes, the Console must be placed into the Night mode.
7. This service feature allows transfer of an incoming call to a different destination during either day or night.
Transfer and connection to the different destination is determined by the business hours of the respective
guest service station and the special number assigned to the group number in the night function. 
						

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2
Page 61
Direct Page Connection D-23
D-23   Direct Page Connection
General Description
This feature allows direct loop-to-loop connection for paging, enabling the Attendant to hold an incoming (IC) call,
page the desired party, then directly connect both parties after the paged party answers.
Operating Procedure
For IC call on a loop requiring paging:
To connect the held party to the paged party, (via HOUSE PHONE [H-8] or dial “0”):
Service Conditions
1. In a MULTIPLE CONSOLE OPERATION [M-4], paged party responses are directed to the proper
Attendant via the INTER-POSITION TRANSFER [I-5] feature.
2. This feature is also available for internal calls.
3. The PA-M87 (DPI: Direct Page Interface) is required if the Console PG key is used.
Step Action Result
1
The Attendant presses the HOLD key. The call is 
held on a loop.The call is held on a loop.
2
The Attendant presses the PG key, or dials the 
access code, then pages the desired party. (The 
Attendant holds the PG key down for the duration 
of the page).
Step Action Result
1
The Attendant presses the held LOOP key, then 
presses either:
a.) The RELEASE
 keyConnects the paged and held parties 
immediately.
b.) The TALK
 keyConnects the paged party, held party, and the 
Attendant in a THREE-WAY CALLING [T-2] 
connection.
2To release, the Attendant presses the RELEASE 
key. 
						

							NEAX2400 IMX Hotel Features and Specifications
Page 62NDA-24245, Issue 2
D-24 Direct Paging
D-24   Direct Paging
General Description
This feature eliminates the need for the Attendant to dial for paging access. While pressing the PG key on the
Console, the Attendant is directly connected to customer-provided paging equipment.
Operating Procedure
To establish connections to paging equipment, press the PG key on the console and page the desired party.
Service Conditions
1. Paging equipment is to be customer provided.
2. The PA-M87 (DPI: Direct Page Interface) circuit card is required. This circuit card provides an interface
between the paging equipment and the NEAX2400 IMX. 
3. A maximum of six consoles can be connected to the paging equipment via each DPI card. 
						

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2
Page 63
Direct Service Set/Reset D-25
D-25   Direct Service Set/Reset
General Description
When the Attendant responds to guest calls via the GST or ANSWER key on the Console, or when a call is
answered at the Front Desk Terminal, DIRECT SERVICE is established by pressing the associated set/reset key.
Station number dialing, ENTER and EXIT operations are not required. DIRECT-SERVICE SET/RESET is
available for the following:
AUTOMATIC WAKE-UP [A-10]
DO NOT DISTURB [D-11]
MESSAGE WAITING [M-6]
ROOM CUTOFF [R-9]
ROOM STATUS [R-10]
Operating Procedure
The Attendant answers an incoming guest call via the GST or ANSWER key, or the call is answered at the Front
Desk Terminal (guest information is displayed). The guest hangs up after specifying the desired services.
Note:
For AUTOMATIC WAKE-UP [A-10], dial required time after Step 1 and press ENTER.
Service Conditions
1. SET/RESET can be established for one or all of these services simultaneously (any combination), prior to
pressing the CANCL key.
a.) The keys on the Attendant Console are shown in Figure 4.
Figure 4  Key Pattern on the Attendant Console
b.) The keys on the Desk Console (with hotel/motel add-on module) are shown in Figure 5.
Figure 5  Key Pattern on the Desk Console Step Action Result
1
The Attendant presses the desired set/reset function 
key.    
(Note)The associated lamp illuminates.
2Press the CANCL key. The connection is terminated.
WKUP DND MW RCCHK
INAUD
CHK
OUTSTS
WKUP DND MW RC
SET
RESET
WUSDDSRCSMWS
WURDDRRCRMWRCKOUTSTS
AU DCKIN 
						

							NEAX2400 IMX Hotel Features and Specifications
Page 64NDA-24245, Issue 2
D-25 Direct Service Set/Reset
Service Conditions (cont’d)
2. DIRECT SERVICE SET/RESET is available after a guest station calls the Attendant or the Front Desk
Terminal, and until the attendant presses the CANCL key. The guest station is not required to remain
connected for the service to be initiated. 
						

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2
Page 65
Direct Station Selection D-26
D-26   Direct Station Selection
General Description
Ten DIRECT STATION SELECTION (DSS) keys are provided on the Console for direct access to frequently called
Administration or service stations such as restaurant, valet, maid, etc.
Operating Procedure
Press the loop and the desired DSS key to originate a call.
Service Conditions
1. A maximum of ten keys are provided for DIRECT STATION SELECTION on each Console.
2. DSS stations are assigned via the MAT for each console individually.
3. DSS keys cannot be used in setting MESSAGE WAITING [M-6], DO NOT DISTURB [D-11],
AUTOMATIC WAKE-UP [A-10], or similar services.
4. A maximum of 14 digits can be assigned per DSS key. 
						

							NEAX2400 IMX Hotel Features and Specifications
Page 66NDA-24245, Issue 2
D-88 Directory Assistance Interface
D-88   Directory Assistance Interface
General Description
This feature allows the Console operator to search for the station number of a guest via the PMS terminal. The
Console must have a PMS terminal dedicated to directory assistance. The guests name, station number, and other
information normally exchanged between the PMS and NEAX2400 IMX are entered into the PMS data base at
Check-In. The PMS will inform the NEAX2400 IMX of the guests station number and that number is displayed at
the Console. The attendant may now call that guest. 
Operating Procedure
Originating calls:
Terminating calls:
Service Conditions
1. The DIRECTORY ASSISTANCE INTERFACE (DAI) feature requires a dedicated PMS port. The PMS
port used for normal text messages (Message Waiting, Check-In/Out, etc.) cannot be used for this feature.
The port dedicated for DAI may also be used for the Guest Information Display feature.
2. One DIRECTORY ASSISTANCE INTERFACE PMS port is required for up to four Consoles. Two
DIRECTORY ASSISTANCE INTERFACE PMS ports are required for five or more Consoles.
3. Each directory assistance terminal must be dedicated to a Console. This information is programmed into
the PMS external computer. The ability to reassign directory assistance terminals to different Consoles is
a function of the PMS Directory Assistance Program. 
4. If the attendant presses the keypad, the directory assistance request is invalid.
5. The data transfer between the PMS and NEAX2400 IMX is BISYNC Protocol at only 4800 or 9600 bps.
The station number must be sent to the NEAX2400 IMX within 1.5 seconds of the request.
Step Action Result
1
The attendant presses the LOOP key.
2The attendant enters the called partys name 
into the PMS terminal.The PMS terminal becomes menu-driven, executing 
its own programs.
3The PMS searches its database and sends the 
station number to the NEAX2400 IMX.Room status display comes up on the Console.
4The attendant presses the START key.
Step Action Result
1
An incoming call terminates at the Console.The calling party requests to speak with a guest or 
administrative personnel.
2The attendant enters the called partys name 
into the PMS terminal.The PMS terminal becomes menu-driven, executing 
its own programs.
3The PMS searches its database and sends the 
station number to the NEAX2400 IMX.Room status display comes up on the Console.
4The attendant presses the START key.
5The attendant presses the RELEASE key. The calling party is connected to the called party. 
						

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2
Page 67
Direct Selection – Outside D-89
D-89   Direct Selection – Outside
General Description
Ten DIRECT STATION SELECTION (DSS) [D-26] keys are provided on the Console for direct access to
frequently called outside numbers or to emergency numbers such as fire, police, or ambulance.
Operating Procedure
To originate a call, press LOOP key and the desired DSS key.
Service Conditions
1. A maximum of ten keys are provided for DIRECT STATION SELECTION [D-26] on each console.
2. DSS outside numbers are assigned via the MAT for each console individually.
3. DSS keys cannot be used in setting MESSAGE WAITING [M-6], DO NOT DISTURB [D-11],
AUTOMATIC WAKE-UP [A-10], or similar services.
4. A maximum of 14 digits can be assigned per key.
5. DIRECT STATION SELECTION [D-26] services remain intact. 
						

							NEAX2400 IMX Hotel Features and Specifications
Page 68NDA-24245, Issue 2
D-105D Dterm With Hotel Function
D-105D   Dterm With Hotel Function
General Description
This feature allows the users of 16-button or 24-button Dterm to control the following services by operating
programmable line/feature keys in the same manner as the keys of the Hotel Console. Fifteen programmable feature
keys are assigned to the Front Desk Terminal to provide full hospitality functionality.
AUTOMATIC WAKE-UP [A-10] Set/Reset (WUS/WUR)
DO NOT DISTURB  [D-11] Set/Reset (DDS/DDR)
ROOM CUTOFF [R-9] Set/Reset (RCS/RCR)
MESSAGE WAITING  [M-6] Set/Reset (MWS/MWR)
CHECK-IN/CHECKOUT [C-23] (C/I/C/O)
ROOM STATUS [R-10] Display (STS)
AUDIT REPORTS  [A-26] (AUD)
Also required are the ENT (Enter), CE (Clear) and END (Exit) feature keys.
Note:
The RECALL key will function as an “END” key.
Operating Procedure
The Front Desk Terminal may be operated either in the idle condition or connected to the guest station.
For DO NOT DISTURB [D-11], ROOM CUTOFF [R-9], CHECK-IN/CHECKOUT [C-23]
Idle Condition:
Connected to a guest station (DIRECT SERVICE SET/RESET [D-25]):
Step Action Result
1
Press the specific functions set or reset key. The LCD shows the feature abbreviation.
2Enter the guest station number.
3Press the ENT key.
4Press the END key.
5Press the CE key to clear an entry such as a wrong 
station number.
Step Action Result
1
Press the specific functions set or reset key. The LCD shows the feature abbreviation.
2Press the ENT key.
3Press the END key.