NEC Neax 2400 Imx Hotel Features And Specifications

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2
Page 139
Toll Terminal Access T-13
T-13  Toll Terminal Access
General Description
This feature enables guest stations to directly access toll trunks. Access may be arranged on a direct-dial or
attendant-assisted basis, depending on the associated Central Office.
Operating Procedure
To operate:
Service Conditions
Guest stations must be assigned the proper Route Restriction Class to gain TOLL TERMINAL ACCESS.
Action Result
The guest station dials the toll access code 
(usually “8”). If direct-dial service is allowed, the guest will receive 
dial tone and may place the call.
 If direct-dial service is not allowed, guest will be 
connected to toll operator for completion of the call. 
						

							NEAX2400 IMX Hotel Features and Specifications
Page 140NDA-24245, Issue 2
T-21 Timing Start
T-21 Timing Start
General Description
This feature allows single-digit and multi-digit stations to use the same numbering plan levels by providing a
predetermined time delay between the completion of dialing and the start of ringing. By pressing the # or * key after
dialing the station number, the station user will not have to wait for ring start. By pressing the START key on the
Console, the attendant will not have to wait for ring start.
Operating Procedure
Service Conditions
1. The Interdigit Timer will be used for TIMING START if a # or * symbol has not been assigned as a
TIMING START character in system data, or if the station user forgets to press the TIMING START
character.
2. Levels can be duplicated for station numbering.
Example: 1st Floor Room No. 11, Station No. 111
11th Floor Room No. 11, Station No. 1111
3. The # or * character cannot be used as the second or third digit of any service feature access code or station
number if it is assigned for TIMING START.
4. The interdigit timer is adjustable through system programming.
5. When TIMING START is used, it is necessary to assign dummy station numbers depending on the number
of digits to be assigned for station numbers.
Example: 4-digit station number = 4xxx
1-digit station number = 4 (TIMING START used)
In the case of data assignment shown in the example above, dummy station numbers of 2 digits=4x and 3
digits=4xx must also be assigned.
4-digit station number = 4xxx
3-digit station number = 4xx
2-digit station number = 4x
1-digit station number = 4
Note:
x = 0 ~ 9 Step Action Result
1 Lift handset or press the SPKR key. Hear dial tone.
2 Dial the desired station.
3 Wait for interdigit timeout or dial # or *. Access to the desired service or station is completed.
Two stations are to be assigned as dummy stations. 
						

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2
Page 141
Voice Mail Service Via Message Center Interface (MCI) V-16
V-16 Voice Mail Service Via Message Center Interface 
(MCI)
General Description
Voice mail service is available for guest and Administration Stations through the Message Center Interface (MCI)
in the NEAX2400 IMX Hotel System. This capability allows the integration of a customer-provided voice mail
system, using an RS-232C interface. Guest calls are Call Forwarded – All Calls/Busy/Dont Answer to a UCD
station port group, providing access to the voice mail system. When a voice message is received, the guest station
message waiting lamp lights. When the guest retrieves all his messages, the lamp is turned off.
Operating Procedure
To send a message without operator assistance:
To retrieve a message without operator assistance:
To send a message with operator assistance (attendant only):
Step Action Result
1The guest or Administration Station sets Call 
Forwarding – All Calls/Busy Line/Dont Answer.
2The Administration Station or another guest station 
calls guest station.If guest station is busy or does not answer, the 
call is forwarded to Voice Mail.
3 The caller leaves a message in Voice Mail.
4Notification from Voice Mail, by MW-On 
command, is sent to the guest station via MCI.Guest stations message waiting lamp is lit.
Step Action Result
1 The guest station accesses Voice Mail.
2 Message is retrieved.
3When all the messages have been retrieved, 
notification from Voice Mail, by MW-Off 
command, is sent to the NEAX2400 IMX via MCI.Guest stations message waiting lamp is turned 
off.
Step Action Result
1A call comes to the Attendant from a station or 
trunk.
2 The attendant answers the call.
3 The attendant dials the guest station.If the station is busy, reorder tone is heard (when 
guest station doesnt answer, it becomes a 
Recall).
4 The attendant accesses Voice Mail. A message is left in Voice Mail.
5Notification from Voice Mail, by MW-On 
command, is sent to the NEAX2400 IMX via MCI.Guest stations message waiting lamp is lit. 
						

							NEAX2400 IMX Hotel Features and Specifications
Page 142NDA-24245, Issue 2
V-16 Voice Mail Service Via Message Center Interface (MCI)
Operating Procedure (cont’d)
To retrieve a message with operator assistance (attendant only):
Service Conditions
1. The type of port/trunk interface to the voice mail system depends on the type of voice mail system
provided. NEC recommends an analog station (16LCBE) port interface to the voice mail system. These
ports should be programmed in a UCD group.
2. The presence of messages in Voice Mail is controlled completely by the Voice Mail equipment. The
NEAX2400 IMX only carries out message waiting lamp on/off control.
3. Display operations for Console, Front Desk Terminal, and PMS are not performed (i.e. check-in,
checkout, room change recovery do not operate).
4. The NEAX2400 IMX will be notified of message waiting lamp on/off requirements by the Voice Mail
equipment via MCI.
5. The message waiting lamp control feature from MCI is not performed for Suite Room Service. Global
Suite Room guest station message waiting lamp control is also not performed.
6. Message waiting service features for hotel service operate independently of this service.
7. When a guest station has set Call Forwarding – All Calls to another guest station, and the second station
has set Call Forwarding – Busy to the MCI group, calls will be directed to the MCI group when the second
station is busy, but no MCI data is output to Voice Mail.
Step Action Result
1 The guest station accesses Voice Mail.
2 Message is retrieved.
3When all messages have been retrieved, notification 
from Voice Mail, by MW-Off command, is sent to 
the NEAX2400 IMX via MCI.Guest stations message waiting lamp is turned 
off. 
						

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2
Page 143
Wake-up Announcement – Headstart W-2
W-2  Wake-up Announcement – Headstart
General Description
This feature establishes a connection to the WAKE-UP ANNOUNCEMENT from the beginning of the message.
The message will not begin at a random point in the recording. A printout of unanswered or blocked AUTOMATIC
WAKE-UP [A-10] attempts for guests is automatically provided by the hotel printer.
WAKE-UP ANNOUNCEMENT – HEADSTART operates according to a predetermined disconnect timing which
is programmed in system data from the MAT.
Eight stations per PIM are rung simultaneously. Subsequently, another eight stations are rung at 1-minute intervals
until the 500 station/LP (Local Processor) maximum for a single wake-up period is attained.
Example:
Operating Procedure
Refer to the AUTOMATIC WAKE-UP [A-10] operating procedure for setting and resetting operations.
Service Conditions
1. Disconnect timing must be programmed in accordance with announcement length — not to exceed 30
seconds. Timing can be arranged in 2-second increments, up to the maximum of 30 seconds.
2. If a station is blocked from access to the announcement or if the wake-up queue memory is full, music or
hold tone will be sent to the station.
3. This feature requires a Digital Announcement Trunk (DAT) package.
4. No more than 500 stations per LP can be set for a single AUTOMATIC WAKE-UP [A-10] period. If the
500 station maximum is exceeded when setting AUTOMATIC WAKE-UP [A-10], the system will
automatically set the wake-up time five minutes earlier 
(Note) for the stations subsequent to the 500th.
Note:
A variable timing can be programmed in system data. The timing must be an increment of five minutes (such as 5, 10,
or 15 minutes) earlier.
5. All AUTOMATIC WAKE-UP [A-10] times are to be set at 5-minute intervals in 24-hour time. (12-hour
format is optional.)
Example: 7:50 AM = 0750
7:55 AM = 0755
8:00 AM = 0800 7:00 AM - 5-minute 
Wake-Up Interval7:00 AM - The first eight stations (per PIM) are rung simultaneously for WAKE-UP
ANNOUNCEMENT–HEADSTART. When the first station answers, the system waits
two seconds, collects any other stations which have answered within that interval, and
connects them to the beginning of the WAKE-UP ANNOUNCEMENT–
HEADSTART recording.
Stations answering after the two-second interval hear music and are held in WAKE-UP
ANNOUNCEMENT–HEADSTART queue until connected to the beginning of the
recording.
7:01 – 7:04 This process continues until the 500-station/LP maximum is attained.
7:05 AM - 5 minute 
Wake-Up Interval7:05 AM - New WAKE-UP ANNOUNCEMENT–HEADSTART Wake-Up period.
The process is repeated until 7:09 (500 stations/LP) etc. 
						

							NEAX2400 IMX Hotel Features and Specifications
Page 144NDA-24245, Issue 2
W-2 Wake-up Announcement – Headstart
Service Conditions (cont’d)
6. This feature provides three additional wake-up attempts at fixed 3-minute intervals. If the called station is
busy for four attempts, a message is printed on the hotel printer. The number of retries for a no-answer
condition is determined by system data. A maximum of three retries can be assigned.
7. Ringing duration for AUTOMATIC WAKE-UP [A-10] can be varied for 15 seconds, 30 seconds, 45
seconds, or 60 seconds.
8. AUTOMATIC WAKE-UP [A-10] overrides DO NOT DISTURB [D-11].
9. AUTOMATIC WAKE-UP [A-10] can be set for guest rooms and regular Administration Stations. See
AUTOMATIC WAKE-UP [A-10] for more details on the methods which can be used.
10. If PMS Language Selection is utilized, WAKE-UP ANNOUNCEMENT – HEADSTART can be provided
according to the guests language.
11. Printout is available for unanswered, blocked, busy or answering (depending on system data) calls.
AUTOMATIC WAKE-UP [A-10] verification can be accomplished via PMS.