NEC Neax 2400 Imx Hotel Features And Specifications

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245,  Issue 2
Page 49
Called Number Display – Hotel Attendant Console C-71
C - 7 1   C a l l e d  N u m b e r  D i s p l a y  –                                           
Hotel Attendant Console
General Description
If a call is transferred to the Console as a result of such features as:
DO NOT DISTURB [D-11]
CALL FORWARDING – ALL CALLS [C-5]
CALL FORWARDING – BUSY LINE [C-2]
CALL FORWARDING – DONT ANSWER [C-3]
CALL FORWARDING – INTERCEPT/ANNOUNCEMENT [C-25],
information pertaining to that station is displayed on the Console. The LCD displays on the Attendant Console and
Desk Console are illustrated below.
Figure 2  Display Area of Attendant Console and Desk Console
Operating Procedure
Step Action Result
1
The attendant answers an incoming 
call.The DEST lamp lights, and the called station number is 
displayed.
2The attendant presses the SRC key.The DEST lamp goes off, and the SRC lamp lights. Either the 
calling partys station number or the route/trunk number is 
displayed.
The LCD on the Attendant Console displays as shown below:
The LCD on the Desk Console displays as shown below:
XX
TN CLSSTATION/TRUNK NO. ROOM INFORMATION
LO RSC
Calling Station Number Called Station Number & Called
Station Room Status Information
XXXX
STATION WK TIME LANG.
DND
RC VIPMW OCPD
NAME : STAY
XXXX A0700
                          NAME                      STAY
SRC TN:X  CLS:X   XXXX  A0700
No. XXXX
    DD            RCO       MW             OCPD 
						

							NEAX2400 IMX Hotel Features and Specifications
Page 50NDA-24245,  Issue 2
C-71 Called Number Display – Hotel Attendant Console
Service Conditions
1. This feature is effective when a station-to-station call or a DID call has been routed to an Console as a
result of DO NOT DISTURB [D-11], CALL FORWARDING – ALL CALLS [C-5], CALL
FORWARDING – BUSY LINE [C-2], CALL FORWARDING – DONT ANSWER [C-3], or CALL
FORWARDING – INTERCEPT/ANNOUNCEMENT [C-25], and is answered by the Attendant.
2. If the Attendant presses the SRC key while the called station number is displayed, the display changes to
the number of the calling party. The called station number cannot be displayed again.
3. While the called station number is displayed, the Attendant can transfer the call to a desired station by
keying the destination number on the keypad. In this case, the called station number of that call cannot be
displayed again.
4. While the called station number is displayed, the Attendant can place the call on hold by pressing the
HOLD key.
5. While the called station number is displayed, the Attendant can set CALL PARK [C-29] service. The
called station number cannot be displayed again.
6. The Attendant can override the busy guest station by pressing the associated loop key or TKSL key. The
called number and the associated station/route number are displayed on the Console.
This service is activated, depending on the hotel system parameters.
ConnectionOverridden 
PartyConsole Key 
UsedConsole Display
“Station Trunk No.” 
Area“Room Information”
Area
Station A – Station B Station ALOOP
Station B. No. Station A name and information
Station A – Trunk A Station ALOOP
Trunk A. No. Station A name and information
Station A – Trunk A Trunk ATKSL
Trunk A No. Station A name and information 
						

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245,  Issue 2
Page 51
Connecting Room Service C-72
C-72   Connecting Room Service
General Description
This feature allows the PMS to connect two rooms on a temporary basis to act as one room. One room will act as
the master room and the other to act as a secondary room. If suite rooms are to be connected, the master station in
the suite room arrangement is used for connecting room purposes.
Operating Procedure
CONNECTING ROOM SERVICE assignment is made through the PMS terminal.
Service Conditions
1. Dialing the master room phone number rings both master and secondary room phones. Dialing the
secondary room phone number rings the secondary phone only.
2. The master station can originate a call when the secondary station is in use, and vice versa.
3. Only two rooms may be connected. If SUITE ROOMS are connected, then up to eight stations may be
connected.
4. Master suite room numbers are assigned when suite rooms are connected. The status of all eight stations
appears on the DSS lamps when the Console calls the connected suite rooms, if such status indicators are
assigned through system data.
5. This feature essentially provides for suite room service on a temporary basis for answering incoming calls.
CHECK-IN/CHECKOUT [C-23], MAID STATUS [M-22], MESSAGE WAITING [M-6],
AUTOMATIC WAKE-UP [A-10], DO NOT DISTURB [D-11] and ROOM CUTOFF [R-9] must be set
or reset independently for each room.
6. PMS message registration (billing) must be done separately for connecting rooms.
7. When CONNECTING ROOM SERVICE is canceled by the PMS terminal, the other hospitality statuses
remain unchanged. CONNECTING ROOM SERVICE is automatically canceled when PMS declares the
status of these rooms as either Vacant or Out of Order.
8. CONNECTING ROOM SERVICE is also canceled when MAID STATUS [M-22] sets the room or master
rooms Ready to Sell or Out of Order. It is also canceled when master room or both rooms are checked out
(CHECK-IN/CHECKOUT [C-23]).
9. The CALLING STATION NUMBER DISPLAY [C-32] will display at either the master or secondary
connecting room. In the case of connecting suite rooms, the display will be either the master suite room
or the secondary suite room, depending on number dialed. For CONNECTING ROOM SERVICE, the
station number dialed will display regardless of the answering station.
10. There is no limit to the number of connecting room arrangements within a system.
11. Three processing alternatives are available if the master station in the connecting room is busy.
a.) The caller hears busy tone.
b.) The call is transferred to the Console.
c.) The call rings an idle station.
12. When the DND override feature is used for a secondary room, room status displays secondary room
information with the master room number. 
						

							NEAX2400 IMX Hotel Features and Specifications
Page 52NDA-24245,  Issue 2
C-72 Connecting Room Service
Service Conditions (cont’d)
13. When the Console dials the master station, the DSS keys and lamps are used in the operation. The status
of the connecting room phones appear on the DSS lamps. Ringing is generated at the connecting room
phones when the first DSS key is pressed or the START key is pressed. If a secondary phone DSS key is
pressed, only the corresponding secondary phone will ring. The DSS lamp on a busy connecting room
station will flash. The DSS lamp on an idle connecting room phone will show solid.
Figure 3  Console Lamps Used for Connecting Suites
14. Ringing cycles are controlled by the line card. If suite rooms are not serviced by a common line card, ring
will not be synchronized.
15. If digital remote units are used for connecting stations, ringing will be random and will not be
synchronized.
7500 7501 7502 7503 7510 7511 7512 7513
Secondary
Master
Connecting RoomSub
Connecting Room
Primary
SecondaryPrimary
S3S4 S2 M1
M1S2
S3
S4
DSS/BLF keys on
Desk Console  
						

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245,  Issue 2
Page 53
Call Information Display C-147
C-147 Call Information Display
General Description
This feature allows the following information to be displayed on the guest room Dterms LCD. Dterm may be used for
guest stations.
Calling/Called Station
AUTOMATIC WAKE-UP – D
term[A-10D]
ALERT SERVICE [A-57]
DO NOT DISTURB – D
term[D-11D]
DIRECT DATA ENTRY – STATION [D-107]
MESSAGE WAITING [M-6]
MAID STATUS [M-22]
ROOM CUTOFF [R-9]
2ND WAKE-UP CALL – SAME GUEST STATION [S-128]
Operating Procedure
1. Calling/Called Station Display
a.) During a call with another guest station in progress:
b.) During a call with Administration Station in progress:
c.) During a call with the Console in progress:
d.) During a a call through Central Office in progress:
- OR -
                                                          XXXX
                  (Time and Date)
                                                             >>> 
                                                 ADM XXXX
                  (Time and Date)
                                                             >>> 
A 6 digit station displays as AMXXXXXX
                                                           OPR
                  (Time and Date)
                                                             >>> 
                     HH:MM DDD                       X
                   (Time and Date)
                                                             >>> 
HH:MM indicates lapsed time,
X indicates trunk type (1-3 digits)
                     HH:MM FX                         X
                   (Time and Date)
                                                             >>>                         
                     HH:MM WATS                    X
                   (Time and Date)
                                                             >>>                         
						

							NEAX2400 IMX Hotel Features and Specifications
Page 54NDA-24245,  Issue 2
C-147 Call Information Display
Operating Procedure (cont’d)
e.) During a call through Tie line in progress:
- OR -
2. For other display services, see each service feature description.
Service Conditions
1. When the guest name two-line display is provided by the system parameters, the time display (lower line)
disappears during a call.
2. When originating a call using the ISDN terminal, the charging information is not displayed.                     HH:MM TIE                         X
                   (Time and Date)
                                                             >>>                         
                     HH:MM CCSA                    X
                   (Time and Date)
                                                             >>>                          
						

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2
Page 55
Do Not Disturb D-11
D-11   Do Not Disturb
General Description
This feature allows the Console, PMS terminal, Front Desk Terminal, Special Administration Station, or Guest
Station to temporarily place individual stations into a mode that blocks incoming calls. Outgoing calls may still be
placed from stations in DO NOT DISTURB (DND) mode.
Operating Procedure
To set DO NOT DISTURB from the Console or Front Desk Terminal:
To cancel DO NOT DISTURB from the Console or Front Desk Terminal:.
To set DO NOT DISTURB from Special Administration Station:
Step Action Result
1
Press the DND (set) key. The associated lamp illuminates.
2Dial the station number. The console displays the station number.
3Press the ENTER key. The lamp flashes to confirm that DND is set.
4Press the EXIT key. The lamp and station display are extinguished.
Step Action Result
1
Press the DND (reset) key. The associated lamp illuminates.
2Dial the station number. The console displays the station number.
3Press the ENTER key. The lamp flashes to confirm that DND cancellation.
4Press the EXIT key. The lamp and station display are extinguished.
Step Action Result
1
Lift handset or press the SPKR key. Receive dial tone.
2
Dial Enhanced DO NOT DISTURB access 
code. (If ID code is required, dial ID code 
upon receiving second dial tone.)Receive special tone.
3Dial the station number Receive service set tone.
4Repeat Step 3 for as many guest rooms as 
required. 
						

							NEAX2400 IMX Hotel Features and Specifications
Page 56NDA-24245, Issue 2
D-11 Do Not Disturb
General Description (cont’d)
To cancel DO NOT DISTURB from Special Administration Station:
To set DO NOT DISTURB from guest stations:
To cancel DO NOT DISTURB from guest stations:
To obtain a printout of stations in the DO NOT DISTURB state, refer to the AUDIT REPORTS [A-26] feature
description.
Note:
For the Console and Front Desk Terminal only:
If an error is made in the course of key operations, press the CLEAR key and continue from Step 2 (station dialing).
When setting or cancelling DO NOT DISTURB for two or more stations at the same time, follow the above operating
procedure for the first station. Perform Steps 2 and 3 for the remaining stations, then Step 4 to exit from the service
mode.
DIRECT SERVICE SET/RESET [D-25] is also available for this feature.
Service Conditions
1. Setting and cancelling of DO NOT DISTURB is performed by key operations at the Console, PMS
terminal, guest station, Special Administration Station, or Front Desk Terminal.
2. An incoming call to a station in DO NOT DISTURB mode is routed to a reorder tone connection, a “Do
Not Disturb” announcement, or the Console, depending on the system data.
3. After the guest has checked out (CHECK-IN/CHECKOUT [C-23]), DO NOT DISTURB information is
automatically erased.
4. A station in DO NOT DISTURB mode will be rung for AUTOMATIC WAKE-UP [A-10] service or for
ALERT SERVICE [A-57].
5. If a call to a station in DO NOT DISTURB mode is routed to the Console, the Attendant may be able to
connect both stations for temporary service cancellation by pressing the DND OVER key. This aspect of
the DO NOT DISTURB feature is programmable into system data.
Step Action Result
1
Lift handset or press the SPKR key. Receive dial tone.
2
Dial Enhanced DO NOT DISTURB cancel code. 
(If ID code is required, dial ID code upon 
receiving second dial tone.)Receive special dial tone.
3Dial the station number. Receive confirmation tone.
4
Step Action Result
1
Lift handset. Receive dial tone.
2Dial the DND set code. Receive service set tone. 
3Hang up.
Step Action Result
1
Lift handset. Receive dial tone.
2Dial the DND cancel code. Receive service set tone. 
3Hang up. 
						

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2
Page 57
Do Not Disturb D-11
Service Conditions (cont’d)
6. DO NOT DISTURB is provided for guest room stations only.
7. When a station in a suite sets DO NOT DISTURB, all stations in that suite are placed in the DND mode.
8. Station in DND mode can receive calls from specific trunk routes or stations through system data
assignment.
9. Guest “Boss” and “Secretary” rooms override DND mode for calls between assigned stations.
10. When setting DO NOT DISTURB from Special Administration Station, no check is made to see if dialed
station is in DO NOT DISTURB mode or not; subsequent DO NOT DISTURB set/cancel is accepted.
11. DO NOT DISTURB set by Special Administration Station can be canceled by guest station, and vice
versa. 
						

							NEAX2400 IMX Hotel Features and Specifications
Page 58NDA-24245, Issue 2
D-11D Do Not Disturb - Dterm
D-11D   Do Not Disturb - Dterm 
General Description
This feature allows a guest room Dterm to temporarily block incoming calls. Outgoing calls may still be placed from
stations in DO NOT DISTURB (DND) mode.
Operating Procedure
To set DO NOT DISTURB from guest room Dterms:
To cancel DO NOT DISTURB from guest room Dterms:
To obtain a printout of stations in DO NOT DISTURB state, refer to the AUDIT REPORTS [A-26] feature
description.
Service Conditions
1. Setting and cancelling of DO NOT DISTURB is performed by key operations at the guest room Dterm.
2. An incoming call to a station in DO NOT DISTURB mode is routed to a reorder tone connection, a “Do
Not Disturb” announcement, or the Console, depending on the system data.
3. After the guest has checked out (CHECK-IN/CHECKOUT [C-23]), DO NOT DISTURB information is
automatically cleared.
4. A station in DO NOT DISTURB mode will be rung for AUTOMATIC WAKE-UP [A-10] service or for
ALERT SERVICE [A-57].
Step Action Result
1
Lift handset or press the SPKR key. Receive Dial Tone.
2Dial the DND set code.Receive Service Set Tone. The LCD displays:
3Hang up.If the DO NOT DISTURB steady display is available by 
system data, the following will be displayed:
Step Action Result
1
Lift handset or press the SPKR key. Receive Dial Tone.
2Dial the DND cancel code.Receive Service Set Tone. The LCD displays:
3Hang up.
                                                      DD SET
                   (Time and Date)
                                                             >>> 
                               DD
                   (Time and Date)
                                                             >>> 
                                                    DD CNCL
                   (Time and Date)
                                                             >>>