NEC Neax 2400 Imx Hotel Features And Specifications

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2
Page 99
Feature Transparency Over CCIS H-22
H-22  Feature Transparency Over CCIS
General Description
This feature allows a hotel system to use Common Channel Interoffice Signaling (CCIS), which conforms to the
CCITT Signaling System No. 7. Some of the hospitality services may be activated over different offices via the
CCIS lines.
Operating Procedure
To originate a CCIS call:
Figure 10  Example of Display for Call Origination — from Attendant Console and Desk Console
Figure 11  Example of Display for Call Origination from D
term
Action Result
Dial the office code and the station number from 
the Console or the station.The called guest information or the Administration Station 
number is displayed on the character display of the 
Console or the D
term LCD.
When the called par ty is ringing:
When the called party answers:
HH:MM NAME
DEST TN: X   CLS: X XXXX
RT: X X    TK: X No. XXXX
HH:MM NAME
DEST TN: X XXXX
RT: XX   TK: XROOM INFORMATION
JOHN ADAMS :STAY
73001 08 30 ENG. CL0
STATION WK TIME LANG
DND RC VIP MW OCPD
ROOM INFORMATION
JOHN ADAMS :STAY
3001 08 30 ENG. CL0
STATION WK TIME LANG
DND RC VIP MW OCPD
VIP ENG. RMS XXXX
(Time and Date)
When the called party is ringing:
When the called party answers:
 NAME   XXXX
(Time and Date)
    >>>
 NAME  XXXX
(Time and Date)
  >>> 
						

							NEAX2400 IMX Hotel Features and Specifications
Page 100NDA-24245, Issue 2
H-22 Feature Transparency Over CCIS
Operating Procedure (cont’d)
To terminate a CCIS call:
To answer a CCIS call:
Figure 12  Call Termination on Attendant Console, Desk Console, Special Administration Dterm
To set and cancel service features from the Console:
Action Result
Press the RLS key. Console displays time, date, and site name.
Action Result
The Attendant or the Dterm user answers an 
incoming central office call.The calling guest information is displayed on the 
character display of the Console or the Dterm LCD.
Step Action Result
1
Press a Function Key on the Hotel Console.
2Enter an access code for a distant office, 
then enter a station number.
3Enter other information, such as time, if 
required.When the process ends normally, the guest information 
is displayed on the character display; when not, “NG” is 
displayed.
4Press the ENT key on the console.
Attendant Console:
ROOM INFORMATION
ADM STATION
3001
STATION WK TIME LANG
DND RC VIP MW OCPD
HH:MM NAME
SRC   TN: X     CLS: X XXXX
No. XXXX
Special Administration Dterm:Desk Console:
Special Administration Dter m:
NAME XXXX
(Time and Date)
    >>>SMITH RMS  3001
2:20 PM THU 1 
						

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2
Page 101
Feature Transparency Over CCIS H-22
Operating Procedure (cont’d)
Figure 13  Example of Service Feature Setting — Attendant Console and Desk Console
Service Conditions
1. This service is available in 1-IMG and 4-IMG systems.
2. The service is available for the PMS Terminal Models 60/90/120.
3. The connection to the host computer is made in the individual office.
4. The same PMS interface model is assigned in every office.
5. When a guest station is enabled to set its own wake-up calls and a log of these settings is desired, then a
hotel printer must be located at the site of the guest station PBX.
6. The central office lines are accommodated in each office. When placing the central office call, the line
accommodated in the same office is used.
7. When a call terminates from the guest in the distant office via the CCIS line, the call terminates on the
GST key of the Console.
8. When a call terminates from the Attendant or the Administration Station in the distant office via the CCIS
line, the call terminates on the ADM key of the Console.
9. When the call is transferred to the Console by CALL TRANSFER – ALL CALLS – CCIS [C-50], the call
terminates on either the ADM or GST key depending on the transferring party.
10. When a call terminates to the Attendant by tandem connection from the individual line to the CCIS line,
the call terminates on the key depending on the trunk class of the individual line.
11. Upon answering the call, the attendant can distinguish whether the call is from the distant office or in the
same office by the number display.
12. If the office code and the station number exceeds six digits, hospitality services cannot be activated over
CCIS by the Console. However, Guest Name Display over CCIS is available.
13. This service is not available in the tandem connection.
14. In case of SERIAL CALL – CCIS [S-52] and SUPERVISORY CALL – CCIS [S-73], Guest Name
Display over CCIS is not available (✰ = USA and Canada only).
15. When originating/answering the calls using the CCIS lines, the RING/ANS lamps are controlled as in case
of the tie line call origination/termination.
ROOM INFORMATION
JOHN SMITH :STAY
73001 08 30 ENG. CL0
STATION WK TIME LANG
DND RC VIP MW OCPD
ROOM INFORMATION
WAKE UP ENT :STAY
73001 08 30 NG
STATION WK TIME LANG
DND RC VIP MW OCPD
Normal END Display:
Abnormal END Display:
HH:MM NAME
XXXX
HH:MM
XXXX NG 
						

							NEAX2400 IMX Hotel Features and Specifications
Page 102NDA-24245, Issue 2
H-22 Feature Transparency Over CCIS
Service Conditions (cont’d)
16. The day/night mode changeover is performed by the NITE key in the office where the Console is placed,
and by the external key in the other offices. Before leaving, the Attendant should press the NITE key and
answer all the terminating calls.
17. When NAME DISPLAY – SYSTEM – CCIS [N-36] and Guest Name Display over CCIS are both
available, NAME DISPLAY – SYSTEM – CCIS [N-36] has precedence. However, NAME DISPLAY –
SYSTEM – CCIS [N-36] is not available to the guest stations.
18. Announcement machines for wake-up must be connected in each office.
19. The following table shows which hotel services are available over CCIS (✰ = USA and Canada only).
20. Automatic Wake-Up Hotel Attendant Assistance [A-58] is not available in the distant office.
21. Administration Name Display is not available to Hotel ATTCON over CCIS.
Table 5  Available Hospitality Service Over CCIS 
Index Feature Description Available Remarks
A-15 Announcement Service X
A-26 Audit Reports —
A-27 Automatic Wake-Up X
A-47 Attendant Console with Hospitality Functions X
A-48 Automatic Message Waiting lamp Off —
A-57 Alert Service —
A-58 Automatic Wake-Up – Hotel Attendant Assistance —
✰
A-73 Automatic Multiple Attendant Recall —
✰
A-74Answering Camp-On/Call Hold Calls by Switch Hook 
Flash—
✰
A-75 Automated Guest Station Voice Mail Retrieval —
B-26 Busy Status Display – Hotel Attendant X
C-19 Calendar Display —
C-23 Check-In/Check-Out X*Available from Console / 
D
term with Hospitality 
Functions
C-32 Calling Station Number Display X
✰
C-62 Consecutive Speed Calling – System X
C-71 Called Number Display – Hotel Attendant Console X
C-72 Connecting Room Service —
D-11 Do Not Disturb X*The call is transferred to the 
destination assigned in each 
office.
D-15 Day/Night Class of Service —
D-23 Direct Page Connection X
D-24 Direct Paging X
D-25 Direct Service Set/Reset X
D-26 Direct Station Selection X
D-88 Directory Assistance Interface —
D-89 Direct Selection – Outside X
D-105
D
term with Hospitality FunctionsX
D-107 Direct Data Entry – Station — 
						

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2
Page 103
Feature Transparency Over CCIS H-22
LEGEND
:
X: Available —: Not Available
*: Available with some limitations✰: USA and Canada only
D-150 Double Suite Room —
D-151 DND/MW lamp Control —
G-1 Guest/Administrative Service X
G-4 Group Service through PMS X*Available from Console / 
D
term with Hospitality 
Functions.
G-5 Guest Name Display through PMS X
G-6D
Guest Name Display –D
termX
G-7D
Guest Information Display – D
term—
G-8 Guest Information Display – Hotel Attendant Console —
G-9 Guest Information Display – PMS Terminal —
G-11 Guest Room Calling – Hotel Attendant —
H-8 House Phone/Hot Line —
✰
I-23 Inter-Position Transfer 2 —
L-27 Language Service —
M-6 Message Waiting X
M-22 Maid Status X* Available from Console only
M-51 Manual Switching of C.O. Incoming Call Destination —
M-68 Maid Status – Answerback X* Available from Console only
O-6 Off-Hook Alarm —
O-9 Overtime Call —
P-8 Printer Control – Attendant Console —
P-27 PMS Interface – BISYNC X
P-29 PMS Interface X
P-34 Paging Console —
R-9 Room Cutoff X
R-10 Room Status X
R-17 Room Numbering X
S-17 Split Access to Outgoing —
S-32 Screening —
S-49 Service Call Routing —
S-74 Secretarial Service – Guest Station —
S-75 Suite Room Service —
S-128 2nd Wakeup Call – Same Guest Station X
T-13 Toll Termination Access —
T-21 Timing Start —
✰
V-16 Voice Mail via Message Center Interface —
W-2 Wake-Up Announcement – Headstart XTable 5  Available Hospitality Service Over CCIS (Continued)
Index Feature Description Available Remarks 
						

							NEAX2400 IMX Hotel Features and Specifications
Page 104NDA-24245, Issue 2
I-23 Inter-Position Transfer 2
I-23 Inter-Position Transfer 2
General Description
This feature is applicable for a multi-attendant environment and will provide for the transfer of an incoming station
or trunk call to a group of attendants by use of the Priority Call key.
An attendant can answer an incoming call, put the call on hold at the Attendant loop, and page the requested party.
The paged party calls the attendant, and if a different attendant answers this incoming call, the answering attendant
can transfer the call to the paging attendant. The attendant who holds the incoming call can then answer the paged
party call and connect the two parties.
Operating Procedure
Operating the Console:
Service Conditions
1. Paging transfer access code can be 1 or more digits. * or # may be used as the last digit in the access code.
2. Attendant can answer a call by pressing the Priority Call key or the ANSWER key. If an attendant does
not have a Priority Call key designated, incoming call indication will not be seen when the attendant
transfers a call using this service.
Step Action Result
1
The attendant answers the incoming call and asks with whom 
the caller wishes to speak.
2
The attendant puts the incoming call on hold at the Attendant 
loop by pressing HOLD key and makes note of name and loop 
number; then, the requested party is paged and directed to call 
the attendant from a nearby courtesy phone.The individual answers the page.
3The paged party calls the attendant by dialing an operator 
access code or by automatic ring down.
4An attendant (one of any available attendants) answers the 
paged party and asks for the name.
5
The attendant dials the service access code for transferring this 
party to the other attendants, one of which holds the 
corresponding incoming party, and asks the other attendants to 
answer the call by announcing the paged partys name, then 
presses RELEASE key.The system terminates the transferred 
call to the Priority Call key, which is 
assigned as an ICI key position. This 
appears on specific Attendant only.
6
The attendant holding the corresponding incoming call 
answers the call by pressing Priority Call key or ANSWER 
key.
7
The attendant confirms the paged guest’s name and incoming 
partys name, then connects the incoming party to the paged 
guest by pressing the corresponding LOOP key where the 
incoming party is being held.Three-way Conference is established; 
when the Attendant releases, the 
incoming party and the paged party 
talk to each other. 
						

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2
Page 105
Language Service L-27
L-27 Language Service
General Description
This service provides the announcement in the guests language and the language information display in case
following services are activated.
1. Announcement Services
The announcements sent to the guest will be in his/her language.
AUTOMATIC WAKE-UP [A-10]
AUTOMATIC WAKE-UP – HOTEL ATTENDANT [A-58]
GROUP SERVICE THROUGH PMS [G-4]
2. Language Information Display
When the following services are activated, the language used by the guest is displayed on the D
term
or Console.
ATTENDANT CONSOLE WITH HOTEL FUNCTIONS [A-25]
GUEST INFORMATION DISPLAY – D
term[G-7D]
GUEST NAME DISPLAY – Dterm[G-6D]
GUEST ROOM CALLING – HOTEL ATTENDANT [G-11]
3. Hotel Printer Service [H-13]
The language information is printed on the hotel printer.
4. Incoming Call Identification [I-2]
According to the language used by the guest, the call terminates on either of the two incoming call
keys (GST1 or GST2) on the Hotel Console.
Operating Procedure
Language information is sent to the NEAX2400 IMX via the PMS interface. No manual operation is required.
Service Conditions
1. This service provides up to 15 languages through optional data programming. In standard data assignment,
the following 7 languages are provided as defaults:
 Japanese
English
German
French
Spanish
 Chinese
 Russian
2. Relationship between language type and the number of displayed or printed characters in this service is as
follows:
3. Language information does not display for remote guest stations when Centralized Attendants are used in
a CCIS network.
Language Type Number of Displayed or Printed Characters
Up to 15 languages Maximum 2 characters
Up to 7 languages Maximum 4 characters 
						

							NEAX2400 IMX Hotel Features and Specifications
Page 106NDA-24245, Issue 2
L-27 Language Service
Service Conditions (cont’d)
4. The default identifiers of languages 1-7 can be changed by the customer to include other languages. Up to
four ASCII characters can be used. (Refer to the AHSY command for programming index 1-32.) 
						

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2
Page 107
Message Waiting M-6
M-6 Message Waiting
General Description
This feature allows the Console, PMS terminal, or Front Desk Terminal to illuminate a lamp on an individual station
to indicate when a message is waiting. With the AUTOMATIC MESSAGE WAITING LAMP OFF [A-48] feature,
the MW lamp is automatically extinguished when the guest calls to retrieve messages from the message center. Refer
to the AUTOMATIC MESSAGE WAITING LAMP OFF [A-48] feature description for details.
Operating Procedure
To set MESSAGE WAITING from the Console or Front Desk Terminal:
Note:
If a Dterm is used for a guest station, the following will display:

To cancel MESSAGE WAITING from the Console or Front Desk Terminal:
Note:
If a Dterm is used for a guest station, “MW” display will go out.
Note 1:
If an error is made in the course of key operations, press the CLEAR key and continue from Step 2 (station dialing).
Note 2:
When performing service setting or cancellation for two or more stations at the same time, follow Steps 1 through 3
for the first station. Follow Steps 2 (Station Dialing) and 3 (ENTER) for the remaining stations, then continue with
Step 4 to exit from the MESSAGE WAITING service mode.
Note 3:
DIRECT SERVICE SET/RESET [D-25] is available for this feature. Refer to the feature description for details.
Service Conditions
1. MESSAGE WAITING set from the PMS terminal can display at both the Console and Front Desk
Terminal. If MESSAGE WAITING is cancelled from the Console, it will remain displayed at the Front
Desk Terminal, and vice versa.
Step Action Result
1 Press the MWS (set) key. The associated lamp illuminates.
2 Dial the guest station number. The console displays the station number.
3 Press the ENTER key. The lamp flashes to confirm that Message Waiting is set. 
(Note)
4 Press the EXIT key. The lamp and station display are extinguished. 
Step Action Result
1 Press the MWR (reset) key. The associated lamp illuminates.
2 Dial the guest station number. The console displays the station number.
3 Press the ENTER key. The lamp flashes to confirm Message Waiting cancellation. 
(Note)
4 Press the EXIT key. The lamp and station display are extinguished. 
                                                              MW
                   (Time and Date)
                                                             >>> 
                                                             
                   (Time and Date)
                                                             >>>  
						

							NEAX2400 IMX Hotel Features and Specifications
Page 108NDA-24245, Issue 2
M-6 Message Waiting
Service Conditions (cont’d)
2. Desk Terminal – If MESSAGE WAITING is cancelled from the Console, it will remain displayed at the
Front Desk Terminal, and vice versa.
3. Message Waiting set from Message Center Interface cannot be displayed at the Front Desk Terminal or
Console. Message Waiting set from Message Center Interface must be cancelled from message Center
Interface.
4. For the conditions of the LCD display when several services are set to a guest room D
term at the same time,
see Service Conditions of AUTOMATIC WAKE-UP - Dterm [A-10D].