NEC Neax 2400 Imx Hotel Features And Specifications

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245,  Issue 2
Page 19
Automatic Wake-Up A-10
Service Conditions (cont’d)
13. For guest stations, a confirmation announcement can be provided instead of service set tone for
AUTOMATIC WAKE-UP setting and cancelling operations.
14. AUTOMATIC WAKE-UP entry and result information is reported, as required, to the PMS and
NEAX2400 IMX hotel printer for continuous update.
15. A maximum of six digits can be used for the identification code. Use of an ID code is not mandatory, and
is left to the customers discretion.
16. It is possible to use the same access code for both AUTOMATIC WAKE-UP set and cancel. For example:
*1 may be assigned the AUTOMATIC WAKE-UP set and cancel access code. The system will recognize
*1 and wait for the next digit. If *, #, 0, 1, or 2 is dialed, then a time is being set. If 3 is dialed, this is an
AUTOMATIC WAKE-UP cancel.
Example:
*1 *0300 3:00 PM wake-up set (12-hour clock) 
*1 #0300 3:00 PM wake-up set (12-hour clock)
*1 0800 8:00 AM wake-up set (12/24-hour clock)
*1 1000 10:00 AM wake-up set (12/24-hour clock)
*1 2100 9:00 PM wake-up set (24-hour clock)
*1 3 Wake-up cancel
17. As a system option, once AUTOMATIC WAKE-UP has been set from a guest station, only that guest
station is allowed to cancel or change the WAKE-UP service. This option is determined by system data
(Wake-Up Guest Station Priority Service).
18. These same conditions are applicable to WAKE-UP ANNOUNCEMENT – HEAD START [W-2].
19. Setting and cancelling wake-up services may be restricted, depending on service class, from
Administration Stations, the PMS Terminal, a Front Desk Terminal, or predetermined Special
Administration Stations.
20. When AUTOMATIC WAKE-UP for a guest station is set from the Console, the PMS Terminal, a Front
Desk Terminal, or predetermined Special Administration Stations, that guest station is allowed to set/
cancel the WAKE-UP service.
21. When AUTOMATIC WAKE-UP has been executed, setting/cancelling of another AUTOMATIC
WAKE-UP service is allowed from the Console, the PMS Terminal, a Front Desk Terminal, or
predetermined Special Administration Stations.
22. AUTOMATIC WAKE-UP [A-10] and WAKE-UP ANNOUNCEMENT-HEADSTART [W-2]
procedures remain the same.
23. Maximum number of stations per LP that can be set for a single AUTOMATIC WAKE-UP time is
determined by the system data.
24. The system can be programmed so that, once a day, the system will generate and print a Wake-Up report
listing all Wake-Ups that are currently set. The time of the output is decided by the customer and assigned
in the AHSY Command.
25. If no End Time is specified in AHSY, pending wake-up calls after 9:55 a.m. will not be printed. 
						

							NEAX2400 IMX Hotel Features and Specifications
Page 20NDA-24245,  Issue 2
A-10D Automatic Wake-Up Dterm
A-10D Automatic Wake-Up Dterm 
General Description
This service feature allows the system to be programmed to automatically call guest rooms at specified times. Upon
answering, the guest is connected to a recorded announcement or music source. A printout of unanswered, blocked,
or busy wake-up attempts for guest rooms is provided at the Hotel printer. This feature can be activated from the
guest room D
terms.
Operating Procedure
To set AUTOMATIC WAKE-UP from a guest room Dterm (24-hour time only):
a.) With separate set and cancel codes:
StepActionResult
1 Lift the handset or press the SPKR key. Receive dial tone.
2 Dial WAKE-UP code.Hear special dial tone. The LCD displays:
3Dial desired time of AUTOMATIC 
WAKE-UP.Hear service set tone. The LCD displays:
4 Hang up.If the AUTOMATIC WAKE-UP time steady display is 
available by system data, the following will display:
                      WAKE UP                    SET
                  (Time and Date)
                                                            >>>
                      XX:XX SET
                   (Time and Date)
                                                            >>> 
XX:XX
                   (Time and Date)
                                                            >>>  
						

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245,  Issue 2
Page 21
Automatic Wake-Up DtermA-10D
Operating Procedure (cont’d)
b.) When set and cancel codes are the same:
To cancel AUTOMATIC WAKE-UP from a guest room Dterm (24-hour time only):
a.) With separate set and cancel codes:
b.) When set and cancel codes are the same:
StepActionResult
1
Lift the handset or press the SPKR key. Receive dial tone.
2Dial WAKE-UP code.Hear Special Dial Tone.
3Dial desired time of AUTOMATIC 
WAKE-UP.Hear service set tone. The LCD displays:
4Hang up.If the AUTOMATIC WAKE-UP time steady display is 
available by system data, the following will display:
StepActionResult
1
Lift the handset or press the SPKR key. Receive dial tone.
2Dial CANCEL AUTOMATIC WAKE-
UP code.Hear service set tone. The LCD displays:
3Hang up.
StepActionResult
1
Lift the handset or press the SPKR key. Receive dial tone.
2Dial WAKE-UP code. Hear special dial tone.
3Dial the digit “3”.Hear service set tone. The LCD displays:
4Hang up.
                      WAKE UP                    SET
                  (Time and Date)
                                                            >>>
                      XX:XX SET
                   (Time and Date)
                                                            >>> 
XX:XX
                   (Time and Date)
                                                            >>> 
                       WAKE UP                  CNCL
                   (Time and Date)
                                                            >>> 
                       WAKE UP                  CNCL
                   (Time and Date)
                                                            >>>  
						

							NEAX2400 IMX Hotel Features and Specifications
Page 22NDA-24245,  Issue 2
A-10D Automatic Wake-Up Dterm
Service Conditions
1. From the guest room Dterm, set AUTOMATIC WAKE-UP using 24-hour time only.
2. When AUTOMATIC WAKE-UP is executed, the LCD will display:
3. When the D
term answers the wake-up call, “WAKE UP” display will remain.
4. The maximum number of stations that can set the same wake-up time can be assigned as one of the
following: 64, 128, 256, 512 stations per LP (Local Partition) depending on System Data programming.
If the number of stations reaches the assigned maximum stations, the next attempt to set an AUTOMATIC
WAKE-UP call at the same wake-up time is automatically set 5 minutes earlier than the appointed time.
Note 1:
The ability to process this expanded number of calls is based on traffic and station distribution in the system.
Note 2:
Variable timing can be assigned in system data. The timing must be a multiple of five minutes (such as 5, 10, or 15
minutes) earlier.
5. All AUTOMATIC WAKE-UP times are to be set at five-minute intervals.
Example:
7:50 AM = 0750
7:55 AM = 0755
8:00 AM = 0800
3:00 PM = 1500
3:55 PM = 1555
Note:
Wake-Up Time set from a station will be rounded to the nearest multiple of five.
6. If Wake-Up announcement is used, this feature requires one of the following hardware alternatives:
a.) Central Office Trunk (COT) or 2W E&M trunk and an announcement machine.
b.) Digital Announcement Trunk (DAT).
7. This feature provides three additional AUTOMATIC WAKE-UP attempts at fixed three-minute intervals.
If the called party is not reached (i.e., no answer, busy, blocked, or locked-out) after a total of four
attempts, the results will automatically print out at the hotel printer. The number of retries for a no-answer
or busy condition is determined by system data, up to a maximum of three retries.
8. Ringing duration for AUTOMATIC WAKE-UP is controlled by SYS1, ASYD, INDEX 139, the Call
Forward, No Answer timer.
9. AUTOMATIC WAKE-UP overrides DO NOT DISTURB [D-11].
10. AUTOMATIC WAKE-UP messages can be arranged for headstart operation. Refer to the WAKE-UP
ANNOUNCEMENT – HEADSTART [W-2] feature description for details.
11. If WAKE-UP ANNOUNCEMENT – HEADSTART [W-2] is not required, announcements can be
arranged either as continuous recordings (last party disconnects) or to automatically disconnect after 30
seconds. An engineering traffic study is required to determine the number of interface trunks needed to
accommodate each recording channel.
Time to be set by keypad operation Time to be set by system
xx:x1 ~ xx:x4 xx:x0
xx:x6 ~ xx:x9 xx:x5
                        WAKE UP                  
                   (Time and Date)
                                                            >>>  
						

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245,  Issue 2
Page 23
Automatic Wake-Up DtermA-10D
Service Conditions (cont’d)
12. When AUTOMATIC WAKE-UP is set from the Administration Station, Front Desk Terminal, or
Console, the LED for AUTOMATIC WAKE-UP on the guest room Dterm illuminates. If the
AUTOMATIC WAKE-UP time steady display is available, the following will display:
13. If PMS Language Selection is used, AUTOMATIC WAKE-UP announcements can be provided
according to a guest’s language.
14. If all announcement trunks are busy, music will be provided for AUTOMATIC WAKE-UP. Music is
provided by the NEAX2400 IMX MUSIC ON HOLD [M-1] source.
15. For guest stations, a confirmation announcement can be provided instead of service set tone for
AUTOMATIC WAKE-UP setting and cancelling operations.
16. AUTOMATIC WAKE-UP entry and result information is reported, as required, to the PMS and
NEAX2400 IMX hotel printer for continuous update.
17. A maximum of six digits can be used for the identification code. Use of an ID code is not mandatory, and
is left to the customer’s discretion.
18. It is possible to use the same access code for both AUTOMATIC WAKE-UP set and cancel. For example,
*1 may be assigned the AUTOMATIC WAKE-UP set and cancel access code. The system will recognize
*1 and wait for the next digit. If 0, 1, or 2 is dialed, then a time is being set. If the 3 is dialed, this is an
AUTOMATIC WAKE-UP cancel.
Example:
*1 0800 8:00 AM  wake-up set
*1 1000 10:00 AM  wake-up set
*1 2100 9:00 PM  wake-up set
*1 3 wake-up cancel
19. As a system option, once AUTOMATIC WAKE-UP has been set from a guest station, only that guest
station is allowed to cancel or change the WAKE-UP service. This option is determined by system data
(Wake-Up Guest Station Priority Service).
20. These same conditions are applicable to WAKE-UP ANNOUNCEMENT – HEADSTART [W-2].
21. AUTOMATIC WAKE-UP [A-10] and WAKE-UP ANNOUNCEMENT – HEADSTART [W-2]
procedures remain the same.
22. For Distinctive Ringing of AUTOMATIC WAKE-UP, C.O. Line Incoming Connection is used.
23. When several services are set at the same time, services are displayed according to the following order of
priority:
1. AUTOMATIC WAKE-UP - D
term[A-10D]
2. 2ND WAKEUP CALL – SAME GUEST STATION  [S-128]
3. MESSAGE WAITING  [M-6]
4. DO NOT DISTURB - D
term[D-11D]
5. ROOM CUTOFF [R-9]
24. AUTOMATIC WAKE-UP is not activated for the guest station which has been set DO NOT DISTURB -
D
term by using the DND key of a Dterm Series E. XX:XX
                   (Time and Date)
                                                            >>>  
						

							NEAX2400 IMX Hotel Features and Specifications
Page 24NDA-24245,  Issue 2
A-10D Automatic Wake-Up Dterm
Service Conditions (cont’d)
Example:
a.) When setting DO NOT DISTURB – Dterm only:
b.) When setting DO NOT DISTURB – D
term and AUTOMATIC WAKE-UP – Dterm:
c.) When setting DO NOT DISTURB – D
term, AUTOMATIC WAKE-UP – Dterm and MESSAGE
WAITING:
d.) When setting DO NOT DISTURB – D
term, AUTOMATIC WAKE-UP – Dterm, MESSAGE
WAITING and 2ND WAKEUP CALL – SAME GUEST STATION (MW lamp illuminates):
In case of the MESSAGE WAITING lower display (MW lamp illuminates):
Note:
On the upper LCD, AUTOMATIC WAKE-UP - Dterm, 2ND WAKE-UP CALL - SAME GUEST STATION, DO NOT
DISTURB - Dterm, and ROOM CUTOFF are displayed in order of priority.
DD
                   (Time and Date)
                                                             >>> 
Lamp A Lamp B Lamp C Lamp D
Lit
                       XX:XX  DD
                   (Time and Date)
                                                             >>> Wake-Up Time
Lamp A Lamp B Lamp C Lamp D
Lit Lit
                       XX:XX  DD                  MW
                   (Time and Date)
                                                             >>> 
Lamp A Lamp B Lamp C Lamp DWake-Up Time
Lit Lit Lit
                   XX:XX  YY:YY               MW
                         (Time and Date)
                                                             >>> 
Lamp A Lamp B Lamp C Lamp DWake-Up Time Second Wake-Up Time
Lit Lit Flashing
                   XX:XX  YY:YY                   DD
                   (Time and Date)
                                                             >>> 
Lamp A Lamp B Lamp C Lamp D
Lit Lit Flashing 
						

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245,  Issue 2
Page 25
Automatic Wake-Up DtermA-10D
Service Conditions (cont’d)
e.) When setting DO NOT DISTURB – Dterm, AUTOMATIC WAKE-UP – Dterm, MESSAGE
WAITING, 2ND WAKEUP CALL – SAME GUEST STATION and ROOM CUTOFF (the MW
lamp illuminates):
f.) When going on-hook at the status of “e” after AUTOMATIC WAKE-UP – D
term is activated (the
MW lamp illuminates):
g.) When cancelling 2ND WAKEUP CALL – SAME GUEST STATION at the status “e” (the MW
lamp illuminates):
25. Maximum number of stations per LP that can be set for a single AUTOMATIC WAKE-UP time is
determined by the system data.                  
                  
                                                        
Lamp A Lamp B Lamp C Lamp D                   XX:XX  YY:YY               MW
                   (Time and Date)
                                                             >>> Wake-Up Time Second Wake-Up Time
Lit Lit FlashingLit
                    YY:YY  DD RC              MW
                         (Time and Date)
                                                             >>> 
Lamp A Lamp B Lamp C Lamp DSecond Wake-Up Time
Lit Lit      LitLit
                    XX:XX  DD RC              MW
                         (Time and Date)
                                                             >>> 
Lamp A Lamp B Lamp C Lamp DWake-Up Time
Lit Lit      LitLit 
						

							NEAX2400 IMX Hotel Features and Specifications
Page 26NDA-24245,  Issue 2
A-15 Announcement Service
A-15 Announcement Service
General Description
This service feature allows a station user to hear a prerecorded announcement for various services such as:
ALERT SERVICE  [A-57]
AUTOMATIC WAKE-UP  [A-10]
Confirmation announcement (See AUTOMATIC WAKE-UP)  [A-10]
DO NOT DISTURB  [D-11] mode setting
GROUP SERVICE THROUGH PMS  [G-4]
Hotel information
Intercept announcement when a vacant level is dialed
Language selection (Property Management System (PMS) option)
Restricted call attempts (ROOM CUTOFF) [R-9]
Tourist group information (tour group schedule & agenda)
Operating Procedure
To access:
Service Conditions
1. This feature requires one of the following hardware alternatives:
a.) Central Office Trunk (COT) or 2W E&M trunk and an announcement machine.
b.) Digital Announcement Trunk (DAT).
2. Announcements can be arranged as continuous recordings (last-party disconnect) or to automatically
disconnect after 30 seconds. An engineering traffic study is required to determine the number of interface
trunks needed to accommodate each recording channel.
3. If PMS Language Selection is utilized, ANNOUNCEMENT SERVICE can be provided according to
guest’s language.
4. The following connections are available:
a.) Multi-connection - many station users can connect to one announcement trunk at the same time.
b.) Single connection - one station user can connect to one announcement trunk at the same time
5. This feature is also available for the Tie Line trunk access to announcement trunk.
6. The system can be programmed to return Ring Back Tone before connection to the announcement
machine is made.
7. When this feature is activated from a Tie Line, the system can be programmed to return answer supervision
to far-end PBX.
8. If PMS Language Selection is used, Announcement Service can be provided according to the guest’s
language.
9. Checked out Guest Stations cannot use this feature, except for Room Cutoff Announcement.
Step Action Result
1 Lift the handset or press the SPKR key. Receive dial tone.
2Dial the associated announcement service access 
code.The NEAX2400 IMX responds with an 
announcement.
3 Listen to the announcement and hang up. 
						

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245,  Issue 2
Page 27
Attendant Console With Hotel Functions A-25
A-25   Attendant Console With Hotel Functions
General Description
The NEAX2400 IMX Console provides regular business call handling and processing capabilities, as well as
hospitality functions. The console provides for the following special hospitality services:
1. Individual keys to set and reset:
AUTOMATIC WAKE-UP [A-10]
MESSAGE WAITING [M-6]
CHECK-IN/CHECKOUT [C-23]
DO NOT DISTURB [D-11]
SECRETARIAL SERVICE – GUEST STATION [S-74]
ROOM STATUS [R-10]
MANUAL SWITCHING OF C.O. INCOMING CALL DESTINATION [M-51]
ROOM CUTOFF [R-9]
AUDIT REPORT [A-26] (requires a hotel
printer)
2. Special keys for incoming call identification:
ADM – Incoming administrative calls
DND – Incoming calls to stations in DO NOT DISTURB [D-11] mode
EMG – OFF HOOK ALARM [O-6] – Emergency calls (option)
GST – Incoming guest station calls
GST2 – Incoming foreign guest station calls (option)
HP – HOUSE PHONE/HOT LINE [H-8]
OT – Overtime calls (option)
WU – Wake-Up calls (option) (Morning Call [MC])
3. Direct key access to frequently called Administration or service stations (i.e., room service, restaurant,
maid, or C.O. number). These numbers are preassigned via the MAT. Ten keys are provided for this
function.
4. The console provides the following displays:
Calendar (date and time)
Call Waiting (number of calls)
Class of Service
Name Display - System (for Administration stations)
Room Status:
– AUTOMATIC WAKE-UP  [A-10] 
– DO NOT DISTURB  [D-11] 
– GUEST NAME DISPLAY THROUGH PMS [G-5]
– Language (PMS Option)
– MESSAGE WAITING  [M-6] 
– Optional data display (Refer to Service Condition 3.)
– Room class
– ROOM CUTOFF  [R-9] 
– Room occupied
– Station number
– VIP (PMS option)
Station/Trunk
Tenant Number 
						

							NEAX2400 IMX Hotel Features and Specifications
Page 28NDA-24245,  Issue 2
A-25 Attendant Console With Hotel Functions
General Description (cont’d)
Note:
If the Desk Console is used instead of the NEAX2400 IMX Hotel Attendant Console, the basic key allocations are
different from the previous ones. The following illustration shows the Desk Console key positions and indications used
in hotel system. The operating procedures for each service are the same as the NEAX2400 IMX Hotel Attendant
Console.
Figure 1  Key Allocations of Desk Console
Operating Procedure
Refer to the NEAX2400 IMX How to Operate Attendant Console.
Service Conditions
1. Distance limitation between the NEAX2400 IMX and the console: up to 1000 feet (304 meters) using 25-
pair, 24 AWG cable.
2. Maximum of four consoles per PIM.
3. A three-character and a five-character display can be used in conjunction with PMS to display additional
guest information instead of language and room class. For example, company name, complementary code,
etc. may be displayed.
TRKSL SVC SC
DDO
WUS
WURDDRRCRMWRSTS
DDSRCSMWS
HWS BV
MR CLR
TG1
TG6
TG7
TG8
TG9
TG10TG5
TG4
TG3
TG2
Enter
Clear
Exit
L   6
L   5
L   4
L   3
L   2
L   1
12
ABC3
DEF
6
MNO5
JKL4
GHI
9
WXYZ8
TUV7
PQRS
#∗0
Cancel
TalkSRC
Answer
DEST
ReleaseHoldPosition Busy
Position BusyNight Night
PAGE REC
Start Mute TF Recall NANS ADM Busy TIE LDN Alarm Position Available
HWC HP DD GST OT ICPT
LCD
DSS key
Hotel Function key
The different key indications of the NEAX2400 IMX Attendant Console and the newer Desk Console are shown
below:
Hotel Attendant 
ConsoleDesk Console
WKUP (Set)
WKUP (Reset)
DND (Set)
DND (Reset)
RC (Set)
RC (Reset)
MW (Set)
MW (Reset)WUS
WUR
DDS
DDR
RCS
RCR
MWS
MWR
Hotel Attendant 
ConsoleDesk Console
TKSL
SRLC
DND OVER
PG
RCL
OTTRKSL
SC
DDO
PAGE
Recall
OT