NEC Neax 2400 Imx Hotel Features And Specifications
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NEAX2400 IMX Hotel Features and Specifications NDA-24245, Issue 2 Page 119 PMS Interface P-29 Service Conditions (cont’d) 3. Message format: Note: The Block Check Code is for the Longitudinal Redundancy Check. On detecting STX, the computation starts (STX is excluded). On detecting ETX, the computation ends (ETX is included). 4. Data format and contents of TEXT are in conformity with Bell System Voice Communications Technical Reference Publication No. 42707, PMS Data Link Interface Specifications. (Details are in accord with the separate specifications). 5. Besides the above specifications, the following information is added: WAKE UP Set/Cancel (PMS PBX) Room Status Change (PMS PBX) 6. When PMS is equipped, * and # cannot be used as part of the station numbers. 7. Only one PMS can be accommodated in an FCCS network. S T XS AE X T U ATEXT STX: Start of Text SA: Station Address - 31 Hex (1) is used UA: I/O Unit Address - 21 Hex (!) is used ETX: End of Text BCC: Block Check Code (Note)
NEAX2400 IMX Hotel Features and Specifications Page 120NDA-24245, Issue 2 P-34 Paging Console P-34 Paging Console General Description The PAGING CONSOLE feature allows a Console operator to transfer an incoming call to a PAGING CONSOLE when the guest is not in his or her room. The PAGING CONSOLE operator pages the guest through the hotel public address system, requesting him or her to dial a special number from a nearby telephone. When the guest calls, the PAGING CONSOLE operator connects the guest to the incoming call. Operating Procedure Service Conditions 1. One Console is used as a dedicated PAGING CONSOLE. It can be a business console. 2. The PAGING CONSOLE uses an exclusive tenant, different from the tenant used by the other Consoles. 3. The maximum number of combined Consoles and PAGING CONSOLES is: 1 IMG: Maximum of 16 4 IMG: Maximum of 60 4. The AUTOMATIC RECALL [A-8] timer default is normally set at a maximum of 3 minutes. 5. The paging unit is to be provided by the customer. Step Action Result 1 The Attendant transfers the incoming call to the paging console operator using the intertenant special interposition transfer: a.) The Attendant dials the Paging Console number. b.) The Paging Console operator presses the ANSWER key or TF key. c.) The Attendant presses the RELEASE key.The Attendant can talk to the Paging Console operator. 2The Paging Console operator places the incoming call on hold and pages the guest via the external paging unit. 3The guest dials the special number from a nearby telephone (intertenant special position call). 4 The Paging Console operator presses the LOOP key and connects the guest to the incoming call, then presses the RELEASE key.
NEAX2400 IMX Hotel Features and Specifications NDA-24245, Issue 2 Page 121 Room Cutoff R-9 R-9 Room Cutoff General Description This feature allows the Console, PMS terminal, or Front Desk Terminal to temporarily restrict outgoing CO calls from guest room telephones while the guests are away. Operating Procedure To set ROOM CUTOFF from Console or Front Desk Terminal: Note: If the “RC” steady display is available by system data, the following will display on a Guest station Dterm: To cancel ROOM CUTOFF from the Console or Front Desk Terminal: Note: If a Dterm is used for a guest station, the “RC” display (if provided) will go out. To obtain a printout of stations in ROOM CUTOFF mode, refer to the AUDIT REPORTS [A-26] feature description. Note 1: If an error is made in the course of key operations, press the CLEAR key and continue from Step 2 (station dialing). Note 2: When setting or canceling ROOM CUTOFF for two or more stations at the same time, follow the above operating procedure for the first station. Perform Steps 2 and 3 for the remaining stations, then perform Step 4 to exit from the service mode. Note 3: DIRECT SERVICE SET/RESET [D-25] is available for this feature. Refer to the feature description for details. Step Action Result 1 Press the RCS (set) key. The associated lamp illuminates. 2 Dial the station number. The console displays the station number. 3 Press the ENTER key. The lamp flashes to confirm that ROOM CUTOFF is set. (Note) 4 Press the EXIT key. The lamp and station display are extinguished. Step Action Result 1 Press the RCR (reset) key. The associated lamp illuminates. 2 Dial the station number. The console displays the station number. 3 Press the ENTER key. The lamp flashes to confirm that ROOM CUTOFF is set. (Note) 4 Press the EXIT key.The lamp and station display are extinguished (ROOM CUTOFF status is automatically cancelled when CHECK-IN is initiated from the Console or PMS terminal). RC (Time and Date) >>> (Time and Date) >>>
NEAX2400 IMX Hotel Features and Specifications Page 122NDA-24245, Issue 2 R-9 Room Cutoff Service Conditions 1. Stations in ROOM CUTOFF mode that attempt to access C.O. lines will be routed to a reorder tone connection, the Console, or an announcement on a system-wide basis. 2. Stations in ROOM CUTOFF mode may be able to place outgoing C.O. calls via the Attendant, depending on the restriction data assigned via the MAT. 3. ROOM CUTOFF is available for guest room stations only. 4. Through system data programming, a station in ROOM CUTOFF mode can be allowed to access certain trunk routes, or be restricted from calling certain stations. 5. ROOM CUTOFF mode is set automatically when CHECK-IN/CHECKOUT [C-23] is initiated from the Console, PMS terminal, or Front Desk Terminal. 6. At this time, if a D term is used for a guest station, “RC” may be displayed depending on system data. 7. For the conditions of the LCD display when several services are set at the same time, see Service Conditions of AUTOMATIC WAKE-UP – D term [A-10D].
NEAX2400 IMX Hotel Features and Specifications NDA-24245, Issue 2 Page 123 Room Status R-10 R-10 Room Status General Description This feature provides a ROOM STATUS display on the Console or Front Desk Terminal. The ROOM STATUS display indicates the following: AUTOMATIC WAKE-UP [A-10] DO NOT DISTURB [D-11] GUEST NAME DISPLAY through PMS [G-5] MESSAGE WAITING [M-6] ROOM CUTOFF [R-9] Room Occupied Room Reserved Station number VIP (PMS option) Operating Procedure To display ROOM STATUS on the Console or Front Desk Terminal: Note: If an error is made in the course of key operations, press the CLEAR key and continue from Step 2 (station dialing). Service Conditions 1. Language, guest name, and VIP status are PMS options and must be generated from the PMS computer. 2. ROOM STATUS will be displayed when the operator responds to the calls from guest rooms, and vice versa. 3. Guest station dialing is often done by dialing 7 and then the room number. For example, to call room 845, another station will dial 7845. When displaying the ROOM STATUS of station number 7845, the Console can display #845, if this capability was set in system programming. 4. Only the first digit of the station number can be deleted. That digit will be replaced on the Console and D term displays by the character specified in system programming (0-9, *, or #). Refer to AHSY, INDEX 179. 5. Display of whether a guest room is “Occupied” or the guest is “Out” can be selected either by the room key interface or Check-In/Checkout. Step Action Result 1 Press the STS key. The associated lamp illuminates. 2 Dial the station number. The console displays the guest station number. 3 Press the ENTER key. The status is displayed and the lamp flashes. 4Press the CLEAR key and continue from Step 2 for as many stations as required.
NEAX2400 IMX Hotel Features and Specifications Page 124NDA-24245, Issue 2 R-17 Room Numbering R-17 Room Numbering General Description This feature enables flexible assignment of station numbers based on the guest ROOM NUMBERING plan. Operating Procedure Guest room calls are completed in the same manner as calls to ordinary stations. Service Conditions 1. The same station number cannot be assigned to more than one station in the system. 2. Guest numbers must be contained within Tenant 1. 3. One-, two-, three-, four-, or five-digit station numbering may be used. 4. TIMING START [T-21] is available with this feature. 5. If TIMING START [T-21] is used, the characters * and # cannot be included as part of the station numbers. 6. Within the system programming, it is possible to match the station number with the room number, using up to a five-digit station number. For example: Station Number: 7 77 777 7777 77777 7. If PMS is equipped, * and # cannot be included as part of the station number. 8. When separate number plans are used for guest and administration stations, the guest stations will require an access code assigned in AGSP to complete calls to an Administration Station. Administration stations can call guest stations directly. 9. Selecting common or separate numbering plans must be done at the time of PBX installation. Once the selection is made DO NOT split or combine the numbering plan. 10. The leading digit of a guest room number display on the H/M Console and the Special Administration stations can be replaced by the # sign. This way, room numbers will be more easily recognized (for example, #101 rather than 7101).
NEAX2400 IMX Hotel Features and Specifications NDA-24245, Issue 2 Page 125 Split Access S-17 S-17 Split Access General Description This feature allows stations which are differentiated by Guest/Administration data, CLASS OF SERVICE – INDIVIDUAL [C-15] data (Service Feature Class, Telephone Equipment Class, Route Restriction Class) or Day/ Night information to dial the same access codes but access different service features or trunk routes. Operating Procedure System data programming is performed from the MAT. Service Conditions 1. TOLL RESTRICTION – 3/6 DIGIT [T-7] must be assigned for guest and Administration stations individually from the MAT. 2. Attendant-assisted calls for guest stations can be provided on a delay or non-delay basis (refer to NON- DELAY OPERATION [N-3]). If delay service is required, connection to the guest must be ended prior to establishing the outside call. 3. Day/Night change is to be made either by the NITE key on the Hotel Console or the Day/Night assignment command (ADNR) for hotel service. This selection is to be made on a system basis. To change Day/Night mode, the Hotel Console must be used.
NEAX2400 IMX Hotel Features and Specifications Page 126NDA-24245, Issue 2 S-32 Screening (Split Hold) S-32 Screening (Split Hold) General Description This feature provides the Attendant with a special SCRN key which lets them selectively extend calls which require SCREENING, and process other calls while waiting for the called station to answer. This is especially helpful when the Attendant is responding to a VIP call which requires special handling, but must also enter other loops because other calls require attention. Operating Procedure To operate from the Console: Service Conditions 1. This feature is available for incoming trunk calls. 2. SCREENING and ATTENDANT LOOP RELEASE [A-6] can be provided together. Step Action Result 1 Answer an incoming call. 2 Dial the desired guest room number. Hear ringback tone. 3Press the SCRN key. Process other calls as required.The RING and HOLD lamps for that incoming loop illuminate 4 The guest answers.The ANSWER and HOLD lamps flash; the RING lamp is extinguished. The guest hears music or an announcement until the Attendant returns to the call. 5The attendant presses the loop key to respond to the guest and announce the call. 6 The attendant presses RELEASE.
NEAX2400 IMX Hotel Features and Specifications NDA-24245, Issue 2 Page 127 Service Call Routing S-49 S-49 Service Call Routing General Description The SERVICE CALL ROUTING feature allows several extensions to be assigned the same number with different terminations by differentiating between a main building and annex, or between floor numbers. This makes it possible to set up service stations that are assigned the same number at several places in the hotel. Operating Procedure To call a service station: Service Conditions 1. This service may be used for the following number of buildings and floors: Buildings: Maximum of 4 Floors: Floor 1 to 127 and basement 1 to 127 for each building. 2. The maximum number of 16 access code numbers can be assigned. Each access code can have multiple terminations based on building and floor location. Action Result Dial the feature access code for the required service.The call terminates to the service station assigned beforehand, according to building and floor.
NEAX2400 IMX Hotel Features and Specifications Page 128NDA-24245, Issue 2 S-74 Secretarial Service – Guest Station S-74 Secretarial Service – Guest Station General Description This feature allows the Console to temporarily set two or more guest stations to operate in a boss/secretary arrangement. All calls to the boss are diverted to the secretary. The secretary may screen the calls and then transfer the call to the boss or just take messages. Operating Procedure To set SECRETARIAL SERVICE – GUEST STATION from the Hotel Console: Note: When multiple boss’ stations are set for one secretary station, repeat Steps 2 and 3 above. The display shows 1:N. Step Action Result 1 Press the SCS (Secretary Service) key.The following is displayed at the Console: 2Dial the secretary’s station number.The display changes to show the secretary’s station number: 3Press the ENTER key.The display changes as follows: 4Dial the boss’ station number.The display changes to show the boss’ station number: 5Press the ENTER key.The display changes as follows: 6Press the EXIT key. HH:MM BOSS-SECRETARY ENT HH:MM BOSS-SECRETARY ENT XXXX HH:MM SEC:XXXX BOS: NEW HH:MM SEC:XXXX BOS: NEW XXXX HH:MM SEC:XXXX BOS: XXXX 1:1 OK