NEC Neax 2400 Imx Hotel Features And Specifications

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2
Page 79
Group Service Through PMS G-4
G-4 Group Service Through PMS
General Description
Group service information is entered via the PMS and forwarded to the NEAX2400 IMX for storage. This enables
the Console, or predetermined Special Administration Stations, to activate various ANNOUNCEMENT
SERVICES [A-15] on a group basis. Ten different types of announcements can be provided for group service.
System limitations are as follows:
64 Groups standard 
80 Guest rooms per group maximum for 1 IMG configuration 
255 Guest rooms per group maximum for 4 IMG configuration 
10 Announcement types maximum
1 Digit maximum for announcement-type code (0-9)
6 Digits maximum for group code
If PMS Language Service is used, announcements can be provided according to a groups language. The language
information is entered from the PMS terminal.
Operating Procedure
To set GROUP SERVICE THROUGH PMS from a predetermined Special Administration Station:
Note:
If ID codes are not used, special dial tone will be heard after Step 3.

To cancel GROUP SERVICE THROUGH PMS from a predetermined Special Administration Station:
Note:
If ID codes are not used, special dial tone is heard after Step 2. Step Action Result
1
Lift the handset. Receive dial tone.
2Dial the Group Announcement code. Hear special dial tone.
3Dial time (24-hour time). Hear second dial tone.
4Dial ID code (if used). Hear special dial tone.
5Dial Group code and Group Announcement type code. Receive service set tone.
6Hang up.
Step Action Result
1
Lift the handset. Receive dial tone.
2Dial the cancel code for Group Announcement. Hear second dial tone.
3Dial the ID code (if used). Hear special dial tone.
4Dial the Group code. Receive service set tone.
5Hang up. 
						

							NEAX2400 IMX Hotel Features and Specifications
Page 80NDA-24245, Issue 2
G-4 Group Service Through PMS
Operating Procedure (cont’d)
To set from the Console:
To cancel from the Console:
Service Conditions
1. The PMS must be able to supply the NEAX2400 IMX with group service information. This information
is entered from the PMS terminal and forwarded to the NEAX2400 IMX.
2. This feature requires a Digital Announcement Trunk (DAT) package.
3. All announcement times are to be set per group at five-minute intervals in 24-hour time.
Example: 7:50 AM = 0750
7:55 AM = 0755
8:00 AM = 0800
1:00 PM = 1300
4. Ringing duration can vary between 15, 30, 60, and 120 seconds, depending on data assignment.
5. Ten types of Group Announcement services can be provided.
6. A maximum of six digits can be used for the identification code. Use of ID codes is optional and is left to
the customers discretion.
7. Group Announcements can be arranged either as continuous recordings (last-party disconnects), or as an
option, to automatically disconnect after 30 seconds. If the 30-second timing is used, an engineering traffic
study is required to determine the number of interface trunks needed to accommodate each recording
channel. (This arrangement requires more than one interface trunk per announcement channel.)
Step Action Result
1
Press the WKUP key (set). The associated lamp illuminates.
2Dial the time.The console displays the time using a 12-hour 
clock.
3Dial the Group Announcement set code.
4Press the ENTER key.
5Dial the Group code plus Group Announcement type 
code.The console displays the information.
6Press the ENTER key.
7Press the EXIT key. The lamp and display are extinguished.
Step Action Result
1
Press the WKUP key (reset). The associated lamp illuminates.
2Dial the Group Announcement cancel code.
3Press the ENTER key. The associated lamp illuminates.
4Dial the Group code. The console displays the information.
5Press the ENTER key.
6Press the EXIT key. The lamp and display are extinguished. 
						

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2
Page 81
Group Service Through PMS G-4
Service Conditions (cont’d)
8. Group Wake-Up Announcements can be arranged as AUTOMATIC WAKE-UP [A-10] or WAKE-UP
ANNOUNCEMENT – HEADSTART [W-2]. When Group Wake-Up Announcements are executed and
answered, if the D
terms are used for the guest stations in a group, the LCDs display as below (only when
announcement type code is 0):
                        WAKE UP                              
                   (Time and Date)
                                                             >>>  
						

							NEAX2400 IMX Hotel Features and Specifications
Page 82NDA-24245, Issue 2
G-5 Guest Name Display Through PMS
G-5  Guest Name Display Through PMS
General Description
As part of the ROOM STATUS [R-10] Display on the console, a 16-character digital display is provided for visual
indication of the associated guests name. This information is generated from the PMS computer.
Operating Procedure
To display guest name from console:
Note:
If an error is made in the course of key operations, press CLEAR and continue from Step 2 (station dialing).
Service Conditions
1. The PMS must be able to supply the NEAX2400 IMX with the guest name. This information is entered
from the PMS host computer only.
2. Display of guests name and status information will appear when the Attendant responds to guest calls or
activates the STATUS function.
3. A 16-character guest name is used with Model 90 or 120 PMS interface.
4. This feature is not available for remote guest stations in a CCIS network.
5. An optional 3- or 5-character data field can be used by the PMS system to show additional information
such as how the room was paid for, or a guest’s award level (in a hotel awards program). The actual use
is decided by the customer. (No additional programming is required for this data. The 3- and 5- character
optional data are entered through the PMS terminal.)
Step Action Result
1
Press the STS key. The associated lamp illuminates.
2Dial the station number. The console displays the station number.
3Press ENTER. Status is displayed and the lamp flashes.
4Press the CLEAR key and continue from Step 2 
(station dialing) for as many stations as required.
5Press the EXIT key to release from the service 
mode. 
						

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2
Page 83
Guest Name Display – DtermG-6D
G-6D  Guest Name Display – Dterm 
General Description
This feature allows a Special Administration Station Dterm to display the name of the guest when connected to a
guest station.
When a Special Administration Station calls a guest station, the following is displayed on the LCD. (The information
is displayed in the same manner when a guest station calls the Special Administration Station.)
Figure 8  LCD display on Special Administration Station Dterm
The LCD displays name and extension, as well as the following:
a.) Room Status (3 characters)
ADM Administration Station
RMO Guest out of room
RMS Guest in room (room stay)
b.) VIP information, if set (3 characters)
c.) Language information, if set, or other optional data (5 characters)
ENG English SP Spanish
JPN Japanese CHI Chinese
GER German RUS Russian
FR French
Operating Procedure
Call Termination to Dterm (Special Administration Station) Pattern-1
Step Action Result
1
Special Administration is rung. 
(A call has terminated.)Optional Data and Station number are displayed.
2Special Administration answers by lifting the 
handset or pressing the SPEAKER button. Guest Name is displayed.
 After about 10 seconds the display changes to the 
name and station number of the called guest.
3Special Administration Station replaces the 
handset or presses the SPEAKER button.The display is cleared.
VIP ENG.                 RMS                      XXXX                                   
                   (Time and Date)
                                                             >>> 
                               NAME                     XXXX                                   
                   (Time and Date)
                                                             >>>  
						

							NEAX2400 IMX Hotel Features and Specifications
Page 84NDA-24245, Issue 2
G-6D Guest Name Display – Dterm
Operating Procedure (cont’d)
Call Termination to Dterm (Special Administration Station) Pattern-2
Call Termination to Dterm (Special Administration Station) Pattern-3
Call Origination from Dterm (Special Administration Station) Pattern-1
Step Action Result
1
Special Administration Station is rung. 
(A call has terminated.)Guest Name is displayed. 
2
Special Administration Station answers by 
lifting the handset or pressing the SPEAKER 
button.The display changes to the name and station number 
of the called guest.
3Special Administration Station replaces the 
handset or presses the SPEAKER button.The display is cleared.
Step Action Result
1
Special Administration Station is rung. 
(A call has terminated.)Guest Name is displayed. 
2
Special Administration Station answers by 
lifting the handset of pressing the SPEAKER 
button. Optional Data and Station number is displayed. 
 After about 10 seconds the display changes to the 
name and station number of the called guest.
3Special Administration Station replaces the 
handset or presses the SPEAKER button.The display is cleared.
Step Action Result
1
Special Administration Station lifts the 
handset or presses the SPEAKER button.Special Administration Station receives Dial Tone.
2Special Administration Station dials desired 
guest station number. Ring Back Tone is received and the guest name is 
displayed.
 After about 3 seconds the display changes to 
Optional Data and station number. 
3The desired station lifts the handset to answer 
the call. The display changes to guest name again at the 
Special Administration Station.
 After about 10 seconds the display changes to the 
name and station number of the called guest.
4Special Administration Station replaces the 
handset or presses the SPEAKER button.The display is cleared. 
						

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2
Page 85
Guest Name Display – DtermG-6D
Operating Procedure (cont’d)
Call Origination from Dterm (Special Administration Station) Pattern-2
Call Origination from Dterm (Special Administration Station) Pattern-3
Service Conditions
1. Only Special Administration Stations are allowed this feature. Special Administration Station status is
designated via Service Feature Class (SFC).
2. The maximum number of characters in a guest name is 16 (PMS Model 90/120 Interface).
3. This service feature can be provided for a maximum of 64 stations per Module Group (MG).
4. GUEST NAME DISPLAY – D
term is automatic for the prime line of the Special Administration Station.
This feature will also operate in conjunction with LINE PRESELECTION – Dterm [L-9D], when the
subline preselected is programmed as a Special Administration Station. 
5. GUEST NAME DISPLAY THROUGH PMS [G-4] must be provided first.
Step Action Result
1
Special Administration Station lifts the hand-
set or presses the SPEAKER button.Special Administration Station receives Dial Tone.
2Special Administration Station dials desired 
guest station number.The dialed number is displayed.
3The desired station lifts the handset to answer 
the call.The guest name and the station number of the called 
guest are displayed.
4Special Administration Station replaces the 
handset or presses the SPEAKER button.The display is cleared.
Step Action Result
1
Special Administration Station lifts the 
handset or presses the SPEAKER button.Special Administration Station receives Dial Tone.
2Special Administration Station dials desired 
guest station number. Ring Back Tone is received, and the Optional Data 
and station number of the called guest are 
displayed. 
 After about 3 seconds the display changes to the 
name and station number of the called guest.
3The desired station lifts the handset to answer 
the call. The display changes to Optional data and station 
number again at the Special Administration 
Station.
 After about 10 seconds, the display changes to the 
name and station number of the called guest.
4Special Administration Station replaces the 
handset or presses the SPEAKER button.The display is cleared. 
						

							NEAX2400 IMX Hotel Features and Specifications
Page 86NDA-24245, Issue 2
G-6D Guest Name Display – Dterm
Service Conditions (cont’d)
6. SERVICE DISPLAY – Dterm [S-25D] is not available if optional data, or VIP and language information
is required on calls answered by the following:
a.) Call Forwarding
b.) Call Park
c.) Call Pick-up
d.) Call Transfer, etc.
7. Whether to display VIP/language data or optional data in the upper line of LCD is selected in the system
parameters on a system basis.
8. Multilines cannot be set up for the Special Administration Stations used for this service; only Station
Hunting is available.
9. This feature is not available for remote guest stations in a CCIS network.
10. Guest Name Display with D
term telephones can be provided with a two-line display. Option data “A” and
“B” or VIP and language, along with room number, appear on the top line of the Dterm LCD. Guest name
appears on the second line.
11. This feature is not available when calling stations over a CCIS network.
12. An optional 3- or 5-character data field can be used by the PMS system to show additional information
such as how the room was paid for, or a guest’s award level (in a hotel awards program). The actual use
is decided by the customer. (No additional programming is required for this data. The 3- and 5- character
optional data are entered through the PMS terminal.) 
						

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2
Page 87
Guest Information Display – DtermG-7D
G-7D  Guest Information Display – Dterm 
General Description
This feature allows guest information to be displayed on a Special Administration Station (a data terminal connected
to a Dterm) in the following cases:
When a Special Administration Station receives a call from a guest station
When a Special Administration Station originates a call to a guest station
When a Special Administration Station dials the access code for guest information retrieval
Operating Procedure
Call termination from a guest station:
Call origination to a guest station:
Retrieval:
Service Conditions
1. This service is only applicable to Special Administration Stations. Special Administration Stations are set
according to station service class.
2. Terminals that can be used for this service are as follows:
a.) Data terminal with ESC sequence
b.) Data terminal with control signals for Carriage Return (CR) and Line Feed (LF).
3. The terminal interface conditions are as follows:
Interface: EIA RS-232C-based
Transmission speed: 1200/2400/4800/9600 bps 
(Note)
Transmission code: ASCII 7-bit
Parity: With/without parity; parity can be even/odd
Synchronization: Start-stop
Step Action Result
1
A call is terminated from a guest station 
to a Special Administration Station.The guest information is displayed on the monitor of a data 
terminal connected to a D
term.
Step Action Result
1
Dial the guest station number.The guest information is displayed on the monitor of a 
data terminal connected to a Dterm.
2Replace the handset. The guest information disappears.
Step Action Result
1
Dial the guest information retrieval 
access code.Hear special dial tone.
2Dial the room station number and hear 
special service tone.The guest information is displayed on the monitor of a data 
terminal connected to a D
term.
3Replace the handset. The guest information disappears. 
						

							NEAX2400 IMX Hotel Features and Specifications
Page 88NDA-24245, Issue 2
G-7D Guest Information Display – Dterm
Service Conditions (cont’d)
Note:
Availability of transmission speed varies, depending on the terminals used.
Example: Data terminal with ESC sequence (VT-100) – 1200/2400/4800/9600 bps
Data terminal with control signals for Carriage Return (CR) and Line
Feed (LF) – 1200/2400/4800/9600 bps
4. Up to 32 stations per system can use this service. DLINT (PA-PC60) is required.
5. This service cannot be provided for sublines of digital sets (D
terms).
6. The guest information displayed on a data terminal is entered from the PMS at check-in time. The
following are examples of guest information:
 Date and Time of Check-In
 Date of Scheduled Checkout
 Do Not Disturb
Guest Name
 Guest Rank Information
 Language Information
 Message Waiting
 Name of Company
 Nationality
 Number of Guests
Room Cutoff
 Room Stay Information
 Room Telephone Number
 Time Set for Group Announcement
 Wake-up Setting