NEC Neax 2400 Imx Hotel Features And Specifications

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2
Page 129
Secretarial Service – Guest Station S-74
Operating Procedure (cont’d)

To cancel SECRETARIAL SERVICE – GUEST STATION from the Hotel Console:

To call the Secretary Station from the Boss’ Station:
Step Action Result
1
Press the SCR key.The following is displayed at the Hotel Console:
2Dials the secretary’s 
station number.The display changes to display the secretary’s station number:
3Press the ENTER key.The display changes as follows:
4Press the ENTER key.The display changes as follows:
5Press the EXIT key.
Step Action Result
1
Boss’ station lifts the handset. Boss’ Station receives Dial Tone.
2Boss’ Station dials the access code of 
secretarial service.Boss’ Station receives Ring Back Tone.
Secretary Station is ringing.
3Secretary Station lifts the handset to answer 
the call.Boss’ Station and Secretary station talk with each 
other.
4Boss’ Station or Secretary Station replaces the 
handset.The call is released.
HH:MM    BOSS-SECRETARY CLR.
HH:MM    BOSS-SECRETARY CLR.
XXXX
HH:MM           SEC:XXXX BOS:           XXXX
                                   1:1 
HH:MM    BOSS-SECRETARY CLR. 
						

							NEAX2400 IMX Hotel Features and Specifications
Page 130NDA-24245, Issue 2
S-74 Secretarial Service – Guest Station
Operating Procedure (cont’d)
To call the Boss’ Station from the Secretary Station:
Note:
When more than one Boss’ Station are set, dial the Station number of each Boss after dialing access code.

To transfer an incoming call from the secretary to boss:
Service Conditions
1. AUTOMATIC WAKE-UP [A-10] and VIP WAKE-UP calls go to the boss station, not to the secretarys
station.
2. The Console Check-In/Checkout keys are replaced by the Secretary Service Set and Secretary Service
Reset keys (depending on system data).
Figure 14  Check-In/Checkout Keys Replaced by Secretary Service Set/Reset (SCS, SCR) 
3. The attendant is unable to originate a call directly to the boss.
4. Only guest can be assigned this feature.
5. Setting of secretarial service can be performed via the PMS terminal.
6. The Boss and Secretary’s stations can call each other even if “DO NOT DISTURB” [D-11] is set. If the
secretary has DND set, calls directed to the Boss follow DND programming in ASYD.
7. The secretary can dial a Busy Out code at anytime, and all calls directed to the boss’ station ring at the
Boss’ Station. The secretary must dial the Busy Out Cancel code to begin receiving the Boss calls.
8. Multiple Boss’ Stations can be set for a Secretary’s Station. (The number of boss’ stations is not limited.)
Step Action Result
1
Secretary Station lifts the handset. Secretary station receives Dial Tone.
2Secretary Station dials the access code of 
secretarial service. 
(Note)
Secretary Station receives Ring Back Tone.
Boss’ Station is ringing.
3Boss’ Station lifts the handset to answer the 
call.Boss’ Station and Secretary Station talk with each 
other.
4Boss’ Station or Secretary Station replaces the 
handset.The call is released.
Step Action Result
1
The secretary receives an incoming call for the 
boss.The secretary switchhook flashes and dials the transfer 
access code. If only one boss has been assigned, the 
call is transferred.
2
If two or more bosses have been assigned, the 
secretary dials the specific boss’ station 
number.
WKUP DND MW RCCHK
IN
CHK
OUTAU D
RC
WKUP DND MWSTS
SET
RESET
WKUP DND MW RC AUD
RC
WKUP DND MWSTS
SET
RESET
SCS
SCR 
						

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2
Page 131
Secretarial Service – Guest Station S-74
Service Conditions (cont’d)
9. An incoming call to the Boss’ Station is automatically transferred to the secretary’s station. If the
secretary’s station is busy, the caller hears the busy tone. If the secretary has Call Forward – Busy set, the
call rings at the CFW – Busy destination. 
						

							NEAX2400 IMX Hotel Features and Specifications
Page 132NDA-24245, Issue 2
S-75 Suite Room Service
S-75 Suite Room Service
General Description
The SUITE ROOM SERVICE feature allows up to four analog stations to serve one suite room. Each telephone will
have its own station number. One station is designated as the primary station. When the primary station is called,
any secondary station in the suite may answer.
Operating Procedure
To answer a call:
To originate a call:
Service Conditions
1. Each of the telephones in a suite is given an independent station number. One of these is assigned as the
primary station, the others are regarded as secondary to the primary.
2. The primary station number can either be the actual station number of the telephone assigned as the
primary telephone, or a phantom number given to the suite room.
3. The maximum number of analog telephone circuits that can be accommodated in a suite is four circuits.
4. For secondary stations, either of the following procedures can be selected on a system-wide basis:
a.) A secondary station in the suite may be dialed directly. Only the secondary station will ring and
only the secondary station may answer.
b.) Secondary station may only be rung from the Console or Special Administration D
term.
5. The primary station may originate a call independently.
6. If the primary station is busy, an incoming call to the primary will, depending on system data, allow one
of the following:
a.) Ring idle secondary stations.
b.) The caller hears busy tone.
c.) The call is transferred to the Console.
Action Result
When a call is directed to the primary station, all telephones in the 
suite room ring simultaneously. The call is connected to the 
telephone that answers first.The other telephones stop ringing.
Action Result
Each of the telephones in the suite room can originate a call 
independently.
Single Suite Room
201 202 203 204
PILOT NO 200
:Primary Station
: Secondary Station 
						

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2
Page 133
Suite Room Service S-75
Service Conditions (cont’d)
7. The station number displayed on the Dterm or Console is the primary station number or phantom number,
regardless of the telephone used in the suite room.
8. There is no limitation to the number of suites in a system.
9. If digital remote units are used for suite room service, ringing cannot be synchronized.
10. PMS registers all hospitality activity against the primary station.
a.) Maid service – May be dialed from any suite room phone.
b.) MESSAGE WAITING [M-6] – This feature is set or cancelled against the primary station or
phantom number. When set, all suite room stations will display the MESSAGE WAITING [M-6]
indication.
c.) AUTOMATIC WAKE-UP [A-10] – This feature is set or cancelled against the primary station.
When the wake-up call arrives, it will ring all suite room phones.
d.) DO NOT DISTURB [D-11] and ROOM CUTOFF [R-9] – These features are set or cancelled
against the primary station or phantom number.
11. When the Console dials the primary station, the DSS keys and lamps are used in the operation. The status
of the suite room phones appear on the DSS lamps. Ringing is generated at the suite room phones when
the START key is pressed. If a primary or subsidiary phone DSS key is pressed, only the corresponding
phone will ring. A busy suite room station will show flashing on the DSS lamp and an idle suite room
phone will show solid.
Figure 15  DSS Busy Lamps on Attendant Console and Desk Console
12. When the Console dials a secondary station, the status of that station displays on the first DSS key only.
To initiate ringing at the secondary station, the attendant must press the first DSS key or the START key.
13. A delay will occur between the time the station status is displayed on the Console and the time the
attendant presses the DSS or START key. The status is not updated. Blocking may occur because another
station in the system has called the primary or secondary station.
14. A system option allows for only the primary station to ring in a suite room. Any phone in the suite room
may still answer.
15. Console and D
term called number displays will show the primary station only, regardless of the actual
station connected.
16. Ringing cycles are controlled by the line card. If suite rooms are not serviced by a common line card, ring
will not be synchronized.
17. For the DIRECT STATION SELECTION (DSS) [D-26] display to be available, the GUEST ROOM
CALLING – HOTEL ATTENDANT [G-11] must be programmed into the system data.
18. When a D
term is used in a suite:
a.) The D
term must have the my line.
b.) MULTIPLE LINE OPERATION – Dterm [M-20D] service is available.
c.) The Dterm should be designated as the primary station of the suite room.
7500 7501 7502 7503
PrimarySecondaries
S3S4 S2 M1
M1S2
S3
S4
DSS/BLF keys on
Desk Console  
						

							NEAX2400 IMX Hotel Features and Specifications
Page 134NDA-24245, Issue 2
S-75 Suite Room Service
Service Conditions (cont’d)
19. The primary station number of the suite room must be assigned as the my line number of the Dterm. When
one Dterm is used in a suite (sub lines will be virtual stations):
a.) The my line number will be the prime line number, and it should be assigned as the primary
station number of the suite room.
b.) The primary station number is used for the interface to PMS.
c.) All sub lines are assigned as guest room stations.
d.) Incoming calls terminate to the prime line (my line).
e.) If a primary station is busy, an incoming call to the primary will, depending on the system
parameters, allow one of the following:
 Ringing idle secondary stations.
 The caller hears busy tone.
f.) For originating a call, one of several lines may be selected.
g.) The maximum number of multiple lines that can be set to a  D
term is four.
20. When a few Dterms and a few analog telephones (up to 4) are used in a suite room: (Example: Two stations
of the primary and secondary 1 are Dterms.)
a.) The my line number of the primary station will be the prime line number. The my line number of
the primary station is assigned to the prime line of the secondary station 1.
b.) The my line number of the primary station is assigned as the primary number of the suite room,
and the other lines are assigned as secondary station number.
c.) The primary station is used for the interface to PMS.
d.) All lines are assigned as guest stations.
e.) Incoming calls terminate the primary station of a suite room. The key indication and ringing
status of each telephone are as follows:
Note:
It is possible to set no-ringing by system data.
f.) Any phone in the suite room may answer. When using Dterms, a guest may answer on the line
indicating termination. In this case the primary station may answer on my line, and the secondary
station 1 may answer on the prime line.
g.) If the primary station is busy, an incoming call will, depending on the system parameters, allow
one of the following:
 Ringing idle secondary stations.
 The caller hears busy tone.
Key Indication Ringing
Primary My line Rung
Secondary 1 Prime line Rung
Secondary 2 – Rung 
(Note)
Secondary 3 – Rung (Note) 
						

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2
Page 135
2nd Wake-up Call – Same Guest Station S-128
S-128  2nd Wake-up Call – Same Guest Station
General Description
By combining with AUTOMATIC WAKE-UP [A-27] service, this service allows two wake-up calls to be set for a
guest room.
Operating Procedure
The notice asking the guest to call the Attendant when the guest wants to set the second wake-up call should be
prepared in the guest room. The guest sees the notice and calls the attendant. The attendant sets the second wake-up
call using the Console as follows.
To set the second wake-up call using the WUS key:
When the guest calls in to request the second wake-up call (see DIRECT SERVICE SET/RESET [D-25]):
If the wake-up time is entered after the guest line is released:
Step Action Result
1Press the WUS key while connected to the guest 
room.The character display shows “WAKE UP ENT.”
2 Press the WUS key again.The display shows “2ND WAKE UP ENT (A).” In 
case of setting AUTOMATIC WAKE-UP – 
HOTEL ATTENDANT ASSISTANCE [A-58], 
press the WUS key again; the display shows “2ND 
WAKE UP ENT (S).”
3 Dial the wake-up time requested.
4 Press the ENTER key.
(Note 1)
Step Action Result
1 Press the WUS key. The character display shows “WAKE UP ENT.”
2 Press the WUS key again.The display shows “2ND WAKE UP ENT (A).” 
In case of setting AUTOMATIC WAKE-UP – 
HOTEL ATTENDANT ASSISTANCE [A-58], 
press the WUS key again; the display shows “2ND 
WAKE UP ENT (S).”
3 Dial the wake-up time requested. The display shows the entered time.
4 Dial the guest station number. The display shows the station number.
5 Press the ENTER key.
(Note 1)
6To set the second wake-up call for another guest 
consecutively, repeat steps 4 and 5.
When all wake-up calls are set, press the END 
key. 
						

							NEAX2400 IMX Hotel Features and Specifications
Page 136NDA-24245, Issue 2
S-128 2nd Wake-up Call – Same Guest Station
Operating Procedure (cont’d)
To cancel the second wake-up call using the WUR key:
When the guest calls in to cancel the second wake-up call (see DIRECT SERVICE SET/RESET [D-25]):
If the wake-up cancel is entered after the guest line is released:
To set the second wake-up call using the WUS key and the service set code:
Note 1:
In case of using a Dterm for a guest station, if the second wake-up time steady display is available by system data, the
following will display:
Note 2:
If a D
term is used for a guest station, the second wake-up time display (if provided) will go out. Step Action Result
1Press the WUR key while connected to the guest 
room.The character display shows “WAKE UP RESET.”
2 Press the WUR key again. The display shows “2ND WAKE UP RESET”.
3 Press the ENTER key.
(Note 2)
Step Action Result
1 Press the WUR key. The character display shows “WAKE UP RESET.”
2 Press the WUR key again. The display shows “2ND WAKE UP RESET”.
3 Dial the guest station number.
4 Press the ENTER key.
(Note 2)
5
 To cancel the second wake-up call for another 
guest consecutively, repeat steps 3 and 4.
 When all wake-up calls are cancelled, press the 
END key.
Step Action Result
1 Press the WUS key. The character display shows “WAKE UP ENT.”
2 Dial the wake-up time requested.
3 Dial the second wake-up set code.
4 Press the ENTER key.The display shows “2ND WAKE UP ENT (A).” or 
“2ND WAKE UP ENT (S).” according to the 
service set code dialed.
5 Dial the guest station number. The display shows the station number.
6 Press the ENTER key.
(Note 1)
7
 To set the second wake-up call for another 
guest consecutively, repeat steps 5 and 6.
 When all wake-up calls are set, press the END 
key.
                           HH:MM                                   
                   (Time and Date)
                                                             >>>  
						

							NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2
Page 137
2nd Wake-up Call – Same Guest Station S-128
Service Conditions
1. When setting the second wake-up call, the attendant can select whether to set it as AUTOMATIC WAKE-
UP [A-27] service or AUTOMATIC WAKE-UP – HOTEL ATTENDANT ASSISTANCE [A-58]
service.
2. This service can be set/cancelled from the Console or the PMS Terminal (Model 90 and 120 only).
However, when setting from the PMS Terminal, AUTOMATIC WAKE-UP – HOTEL ATTENDANT
ASSISTANCE [A-58] cannot be selected.
3. Original AUTOMATIC WAKE-UP [A-27]/[A-58] service will be referred to as the first wake-up service,
and will be set/cancelled from the guest station.
4. The second wake-up call list is printed on the hotel printer at the predetermined time automatically. The
list excludes those wake-up calls that have already been activated.
5. If the guest station is busy or does not answer when called by this service, the guest station will be recalled.
The number of times to retry is determined in the hotel system parameters.
6. If the guest is identified as the VIP, and if the VIP wake-up service is set, this service operates as the VIP
wake-up service.
7. AUTOMATIC WAKE-UP – HOTEL ATTENDANT ASSISTANCE [A-58] service referred to in this
service operates as the VIP wake-up service.
8. This service cannot be confirmed by the Automatic Wake-Up announcement.
9. Upon answering the second wake-up call, the guest is connected to the recorded announcement.
10. The second wake-up times are to be set at five-minute intervals.
11. This service is cancelled either from the Console, the PMS Terminal, or via MAID STATUS [M-22]
service.
12. The second wake-up call entry and result information is reported to the PMS Terminal (Model 90 and
120). When cancelled automatically via MAID STATUS [M-22] service or called by the attendant in case
of VIP wake-up/AUTOMATIC WAKE-UP – HOTEL ATTENDANT [A-58] service (“ATT CALLED”),
the information is printed by the hotel printer (regardless of its models).
13. The information can be printed by the hotel printer either in one-line or two-line format. (The selection is
to be made in the hotel system parameters.) However, when cancelled automatically via MAID STATUS
[M-22] service or when called by the attendant in case of AUTOMATIC WAKE-UP – HOTEL
ATTENDANT ASSISTANCE [A-58] service (“ATT CALLED”), the information is printed in one-line
format only.
14. When setting AUTOMATIC WAKE-UP – HOTEL ATTENDANT ASSISTANCE [A-58] for the second
wake-up call, the wake-up call can be entered using either 24-hour time or 12-hour time. When using 12-
hour time, the time is entered by dialing a special code (* or #) before entering the time to indicate PM.
Depending on the system data, the wake-up time is displayed either in 12-hour or 24-hour time. (In case
of 12-hour time, either A or P is indicated before the time.)
The LCD on the guest room D
term displays the set second wake-up time in 24-hour time even if the second
wake-up call is entered using 12-hour time.
Note:
The Second Wake-Up call can be cancelled by the Hotel Console only.
Hotel ConsoleAT I
Guest Station
LCANTK
Announcement 
Machine 
						

							NEAX2400 IMX Hotel Features and Specifications
Page 138NDA-24245, Issue 2
S-128 2nd Wake-up Call – Same Guest Station
Service Conditions (cont’d)
15. When 2ND WAKE-UP CALL is executed, the LCD displays as shown below:
16. When the guest room D
term answers the second wake-up call, “WAKE UP” display will remain.
17. For the conditions of the LCD display when several services are set at the same time, see Service
Conditions of AUTOMATIC WAKE-UP – D
term [A-27D].                         WAKE UP                                   
                   (Time and Date)
                                                             >>>