NEC Neax 2400 Imx Hotel Features And Specifications
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NEAX2400 IMX Hotel Features and Specifications NDA-24245, Issue 2 Page 89 Guest Information Display – Hotel Attendant Console G-8 G - 8 G u e s t I n f o r m a t i o n D i s p l a y – Hotel Attendant Console General Description This feature allows guest information to be displayed on a PMS terminal corresponding to the Console in the following cases: When the Console receives a call from a guest station When the Console originates a call to a guest station Operating Procedure Termination from guest station: Call origination to guest station: Service Conditions 1. To provide this feature, a PMS computer is required with dedicated PMS interface port(s), in addition to the general PMS port. The number of dedicated PMS interface ports needed for this service depends on the number of PMS terminals displaying the guest information in accordance with the following conditions: 2. To provide this feature simultaneously with DIRECTORY ASSISTANCE INTERFACE [D-88], the PMS interface port or ports dedicated to this service are shared with the ports for these two features. 3. Transfer of the guest information from PMS to NEAX2400 IMX shall be done within two seconds. 4. The PMS terminal for this service is not shared by multiple Consoles. 5. Recommended data transfer speed on the PMS interface is BISYNC 4800 bps (1 IMG system), and 4800 or 9600 bps (4 IMG system). ASYNC 1200 bps may be used, depending on the PMS traffic. Step Action Result 1 A call from the guest station terminates to the Console.The guest information is displayed on the PMS terminal corresponding to the Console. 2The Console releases the call. The guest information disappears. Step Action Result 1 Dial the guest station number.The guest information is displayed on the PMS terminal corresponding to the Console. 2The Console releases the call. The guest information disappears. Number of PMS terminalsNumber of PMS interface ports displaying guest information dedicated to this service 4 or less 1 port 5 or more 2 ports
NEAX2400 IMX Hotel Features and Specifications Page 90NDA-24245, Issue 2 G-9 Guest Information Display – PMS Terminal G-9 Guest Information Display – PMS Terminal General Description This feature allows guest information to be displayed on a Special Administration Station using a PMS port in the following cases: When a Special Administration Station receives a call from a Guest Station. When a Special Administration Station originates a call to a Guest Station. Operating Procedure Call termination from guest station: Call origination from Special Administration Station to guest station: Service Conditions 1. Transfer of the guest information from PMS to NEAX2400 IMX shall be done within a maximum of 2 seconds. 2. To provide this service, a PMS computer is required. 3. To provide this service, a PMS interface port (or ports) dedicated to this service is required, in addition to general PMS interface ports. The required number of PMS interface ports dedicated to this service depends on the number of PMS terminals needed to display the guest information: 4. The PMS interface port or ports used for guest information may be shared with GUEST INFORMATION DISPLAY – HOTEL ATTENDANT CONSOLE [G-8] and DIRECTORY ASSISTANCE INTERFACE [D-88]. 5. The recommended data transfer speed on the PMS interface-BISYNC is 4800 (IMG (1 IMG system), 4800 bps or 9600 bps (4 IMG system). ASYNC 1200 bps may be used, depending on the PMS traffic. Step Action Result 1 A call is terminated from a guest station to a Special Administration Station.The guest information is displayed on the PMS terminal corresponding to the Special Administration Station. 2Replace the handset. The guest information disappears. Step Action Result 1 Lift the handset and dial the desired guest station number.The guest information is displayed on the monitor of the PMS Terminal corresponding to the Special Administration Station. 2Replace the handset. The guest information disappears. Number of PMS terminalsNumber of PMS interface ports displaying guest information dedicated to this service 4 or less 1 port 5 or more 2 ports
NEAX2400 IMX Hotel Features and Specifications NDA-24245, Issue 2 Page 91 Guest Room Calling – Hotel Attendant G-11 G-11 Guest Room Calling – Hotel Attendant General Description This feature allows the Console operator to display guest room information before calling a guest room. Operating Procedure Service Conditions 1. This feature is not effective when calling an Administration Station. When an Administration Station is called, the station is rung immediately after the dialing is completed by the Console. 2. The guest station status indication on the DSS lamp is the status at the time when the guest station number is dialed. This status display is not updated. 3. The correspondence between DSS keys and suite station numbers is shown below: a.) When a guest station is called, the START key is used for an ordinary guest room; whereas in the case of a suite, the START key is used to call all stations, and a DSS key for an individual station. b.)DSS key/station correspondence and lamp indications are shown on the following page. Step Action Result 1 The attendant answers an incoming call. 2The attendant dials the guests room number. The guest room information is displayed on the Console. Guest station status is indicated on the Direct Station Selection (DSS) lamp. 3The attendant presses the START key or DSS key.The guest room rings.
NEAX2400 IMX Hotel Features and Specifications Page 92NDA-24245, Issue 2 G-11 Guest Room Calling – Hotel Attendant Service Conditions (cont’d) Figure 9 DSS Key/Station Correspondence and Lamp Indications 4. If DSS status display is not set in system data, the guest room rings immediately after being dialed. 5. When the slave room of the SUITE ROOM SERVICE [S-75] is called by the DSS key, TIMING START [T-21] is not effective. 6. This feature is not available for remote guest stations when Centralized Attendant is used in a CCIS network. S4S2 S3 M1 DSS Lamp Status Lit: Idle Flashing: Busy Unlit: No Line Suite Room and Single Room DisplayConnecting Room Display When the Console dials a master station, the DSS keys and lamps are used. The status of the connecting room phones appear on the DSS lamps. Ringing is generated at the connecting room phones when the first DSS key or the START key is pressed. If a subsidiary phone DSS key is pressed, only the corresponding subsidiary phone will ring. A busy connecting room station will show flashing on the DSS lamp and an idle connecting room phone will show solid. If two ordinary rooms are connected, DSS key #1 will display the status of the master room, and DSS key #05 will display the status of the subsidiary connecting room. 12345678 Master Connecting Room Master Connecting Room Connecting Room M1 S2 S3 S4 M1 S2 S3 S4M1 S2 S4 DSS/BLF keys on Desk Console
NEAX2400 IMX Hotel Features and Specifications NDA-24245, Issue 2 Page 93 Group Restriction G-21 G-21 Group Restriction General Description This feature allows the guest stations in a group to be restricted per the following conditions. 1. GROUP RESTRICTION is categorized as follows: Outgoing Call Restriction Guest stations in a group are restricted from originating a call. Outgoing Station Call Restriction Guest stations in a group are restricted from making a call to stations in the other groups. Outgoing C.O. Call Restriction Guest stations in a group are restricted from making a call to outside parties. Incoming Call Restriction Incoming calls to the guest stations in a group are restricted. Incoming Station Call Restriction Incoming calls from guest stations in the other groups are restricted. Incoming C.O. Call Restriction Incoming calls from Central Office are restricted. Outgoing and Incoming Call Restriction Outgoing calls from guest stations in a group and incoming calls to the stations in a group are restricted. 2. Group to Group Connection: If Group to Group Connection is assigned to a group with GROUP RESTRICTION, station calls to the other groups are allowed. 3. Replacement of RSC: RSC may be replaced while GROUP RESTRICTION is established, which allows selecting to restrict or not according to RSC (in case of station calls) at each route (in case of C.O. calls). 4. All others: a.) All restrictions clear The entry of GROUP RESTRICTION/Group to Group Connection is cleared by one operation. b.) Restriction check The status of GROUP RESTRICTION is checked at the Console. Operating Procedure To set GROUP RESTRICTION from the Console: Step Action Result 1 Press the GRS key.GRS lamp lights and the console display the title. 2Enter the select number for the required restriction.The console displays its title according to the select number. 3Enter the group number. 4Press the ENT key. “OK” and the restriction status are displayed.
NEAX2400 IMX Hotel Features and Specifications Page 94NDA-24245, Issue 2 G-21 Group Restriction Operating Procedure (cont’d) To cancel GROUP RESTRICTION from the Console: To set Group to Group connection from the Console: To cancel Group to Group Connection from the Console: To operate from the PMS terminal, follow the operating procedure for the PMS terminal. a.) To set/cancel GROUP RESTRICTION ORSC: Outgoing restriction service class 0 = to cancel Outgoing Call Restriction 1 = to set Outgoing Station Call Restriction and cancel Outgoing C.O. Call Restriction 2 = to cancel Outgoing Station Call Restriction and set Outgoing C.O. Call Restriction 3 = to set Outgoing Call Restriction IRSC: Incoming restriction service class 0 = to cancel Incoming Call Restriction 1 = to set Incoming Station Call Restriction and cancel Incoming C.O. Call Restriction 2 = to cancel Incoming Station Call Restriction and set Incoming C.O. Call Restriction 3 = to set Incoming Call Restriction b.) To set/cancel Group to Group Connection GRPR: 0/1 = cancel/set Step Action Result 1 Press the GRR key.The GRR lamp lights and the console displays the title. 2Enter the select number for the required restriction.The console displays its title according to the select Number. 3Enter the group number. 4Press the ENT key. “OK” and the restriction status are displayed. Step Action Result 1 Press the GRS key.The GRS lamp lights and the console displays the title. 2Enter “8”. The console displays the title. 3Enter the group number A. 4Enter the group number B. 5Press the ENT key. “OK” is displayed. Step Action Result 1 Press the GRR key.The GRR lamp lights and the console displays the title. 2Enter “8”.The console displays the title according to the select number. 3Enter the group number A. 4Enter the group number B. 5Press the ENT key. “OK” is displayed.
NEAX2400 IMX Hotel Features and Specifications NDA-24245, Issue 2 Page 95 Group Restriction G-21 Service Conditions 1. This service may not be provided for the guest rooms not checked in. 2. The maximum number of the groups which may be entered in GROUP RESTRICTION is 128. 3. Set/cancellation for GROUP RESTRICTION is available from the Console or according to texts from a PMS terminal. 4. When the Console operator enters select numbers for restrictions, the following titles are displayed. Outgoing Call Restriction OUTGOING ENT/CLR Outgoing Station Call Restriction OG TO STA ENT/CLR Outgoing C.O. Call Restriction OG TO CO ENT/CLR Incoming Call Restriction INCOMING ENT/CLR Incoming Station Call Restriction IC FROM STA ENT/CLR Incoming C.O. Call Restriction IC FROM CO ENT/CLR Outgoing and Incoming Call Restriction OG AND IC ENT/CLR Group to Group Connection GRP: GRP: All Restrictions Clear ALL RESTRICTION CLR Restriction Check RESTRICTION CHECK 5. When a guest in a group checks out, the room comes out of GROUP RESTRICTION. When all guests in a group checkout, GROUP RESTRICTION on this group is cleared. 6. A room added to the group after the entry of GROUP RESTRICTION is also restricted. 7. Station calls between rooms in the same group are permitted. 8. When both restrictions of Outgoing Station Call Restriction and Outgoing C.O. Call Restriction are set, Outgoing Call Restriction is established. When Incoming Station Call Restriction and Incoming C.O. Call Restriction are set, Incoming Call Restriction is established. Setting both restrictions of Outgoing Call Restriction and Incoming Call Restriction is the same as setting Outgoing and Incoming Call Restriction. 9. In case a group uses replacement of RSC service, it must set an RSC for GROUP RESTRICTION (1 ~ 15). In case replacement of RSC is not needed, “0” must be set. 10. When a call terminates to a guest station in a group with GROUP RESTRICTION, whether to restrict it or not is decided according to the originating party as follows. When replacement of RSC is not assigned. Originating PartyConnection Guest station Restricted without condition. ADM/Console Allowed without condition. Outside Restricted without condition. Another group Allowed if Group to Group Connection is entered.
NEAX2400 IMX Hotel Features and Specifications Page 96NDA-24245, Issue 2 G-21 Group Restriction Service Conditions (cont’d) When replacement of RSC is assigned. 11. The followings are significations of restriction status displayed on the Hotel Console. However, setting status of Group to Group Connection is not displayed. No display No entry “SO” An entry of Outgoing Station Call Restriction exists “CO” An entry of Outgoing C.O. Call Restriction exists “OG” An entry of Outgoing Call Restriction exists “SI” An entry of Incoming Station Call Restriction exists “CI” An entry of Incoming C.O. Call Restriction exists “IC” An entry of Incoming Call Restriction exists 12. When incoming calls from the Console are restricted with GROUP RESTRICTION, the operator can call by pressing the DDO key. 13. If the entry of GROUP RESTRICTION cannot be read out from HP, the group is operated as if it is not restricted. 14. When a call is transferred to the Console by GROUP RESTRICTION, its destination is the ICPT key. 15. Even if the call diversion is set by GROUP RESTRICTION, the transferred call and so on is not connected to the diverted station. At this time, ROT is sent. In case of DIT from the Central Office, the current restriction operation is performed. (The call terminates to the Console.) 16. The restriction status is listed in order of the entered group numbers. 17. When the group number which is not assigned Group to Group Connection is ordered to be listed, “GROUP NOT ASSIGN” is printed. If any groups are not allowed Group to Group Connection, “ALLOW GRP NOTHING” will print. Interactions 1. GROUP RESTRICTION is not available when DO NOT DISTURB [D-11D] or RESTRICTION FROM OUTGOING CALLS [R-4] service is provided. a.) When DO NOT DISTURB is set to a station in the group restricted with Incoming Call Restriction of GROUP RESTRICTIONS, the station is restricted with DO NOT DISTURB. b.) When RESTRICTION FROM OUTGOING CALLS is set to a station in the group restricted with Outgoing Call Restriction of GROUP RESTRICTION, the station is restricted with RESTRICTION FROM OUTGOING CALLS. Originating PartyConnection Guest station Restricted according to restrictions of the replaced RSC. ADM/Console Restricted according to restrictions of the replaced RSC. OutsideRestricted according to restrictions of the replaced RSC. If there is a restriction on the dummy route when the LCR service is used, any routes for outgoing calls are restricted. Another groupAllowed if Group to Group Connection is entered. If not, according to restrictions of the replaced RSC. When another group is also set GROUP RESTRICTION, according to restrictions of the replaced RSC between groups.
NEAX2400 IMX Hotel Features and Specifications NDA-24245, Issue 2 Page 97 Guest Station - DtermG-24 G-24 Guest Station - Dterm General Description This feature allows the Dterm to be used as a guest station in the Hotel system. Various useful features such as HANDS FREE ANSWER BACK - Dterm [H-4D] and MULTIPLE LINE OPERATION - Dterm [M-20D] have become available for guest room stations. In addition to time display, The Dterm LCD is used for the following Hotel services: AUTOMATIC WAKE-UP [A-10] CALLING STATION NUMBER DISPLAY [C-32] 2ND WAKE UP CALL [S-128] DO NOT DISTURB [D-11] ROOM CUTOFF [R-9] MESSAGE WAITING [M-6] MAID STATUS [M-22] DIRECT DATA ENTRY - STATION [D-107] Group Announcement for Automatic Wake Up Operating Procedure Refer to the associated pages with regard to the operation of each service. Service Conditions Refer to the associated pages with regard to the operation of each service.
NEAX2400 IMX Hotel Features and Specifications Page 98NDA-24245, Issue 2 H-8 House Phone/Hot Line H-8 House Phone/Hot Line General Description This feature allows selected stations to reach the Attendant (house phone) or a predesignated station (hot line) by going off-hook. House phones are normally provided in a hotel lobby or restaurant. Operating Procedure Service Conditions 1. When the house phone terminates at the Console, the INCOMING CALL IDENTIFICATION [I-2] will appear as the HP key of the Console. 2. House phone/hot lines may be equipped with or without dials. 3. There is no limit to the number of house phone/hot lines which may be assigned. 4. House phone/hot line function cannot be assigned to D terms. 5. House phone/hot line assignments are programmed into system data via the MAT. 6. Guest stations may be assigned as house phones but not as hot lines. Step Action Result 1 The HOUSE PHONE/HOT LINE user goes off-hook.The Attendant (or other predesignated station) is called. 2The attendant answers via the HP or ANSWER key. 3The attendant connects the user to the desired station or trunk.