NEC EliteMail Vms/Elitemail Limited Technician Guide

EliteMail VMS/EliteMail LimitedIssue 3
Reference 18 - 27
Transfer Day? Nite?
Use these fields to turn call transfer on or off for Day Mode and Night
Mode. Refer to Chapter 2 Section 2 Call Transfer on page 2-11 and
Section 3 Screen Calls on page 2-16. 
Call Transfer Type
This unlabeled field, below the 
Nite? field, sets call transfer. Refer to
Chapter 2 Section 2 Call Transfer on page 2-11 and Section 3
Screen Calls on page 2-16 and Chapter 9 Section 12 Take a
Message on page 9-45.
Rings
The number...

18 - 28Screens Issue 3 EliteMail VMS/EliteMail Limited
Edits OK?
Applies only if the Action field is Take-msg and controls whether or
not outside callers are asked if they want to add to, listen to, or record
their message again. Refer to Chapter 9 Section 12 Take a Message
on page 9-45.
Send Msg Urgent?
Controls whether or not messages left by outside callers should be
marked urgent. Refer to Chapter 9 Messages.
After Msg
Controls how the system handles the call after recording a message
from the...

EliteMail VMS/EliteMail LimitedIssue 3
Reference 18 - 29
Voice name
The interview box recorded name.
Question
The recording for each of the questions in the interview and the
number of seconds the question lasts. You can record up to 20
questions per interview.
Reply
The time in seconds outside callers are allowed to record their reply
to a question.
Send Msg Urgent
Controls whether or not messages left by outside callers should be
marked urgent. Refer to Chapter 9 Messages.
After
Controls how the...

18 - 30Screens Issue 3 EliteMail VMS/EliteMail Limited
Voice Detect
You can use voice detect boxes to program the voice mail system to
recognize when an outside caller says Yes or remains silent to answer a
question. Refer to Figure 18-22 Sample Voice Detect Box. This screen is
described in detail in Chapter 25 Voice Detect.
Figure 18-22   Sample Voice Detect Box
Voice detect boxes use the same Transfer®Greeting®Action structure as
transaction boxes. The fields on voice detect screens work the same as...

EliteMail VMS/EliteMail LimitedIssue 3
Reference 18 - 31
SECTION 15  
V
OICE PROMPT 
E
DITOR SCREENUse the Voice Prompt Editor Screen to listen to, record, or copy system
prompts. Refer to Figure 18-23 Voice Prompt Editor Screen. The fields on
this screen are described in detail in Chapter 15 Recording Voice Fields.
Press 
 to move forward through the prompt sets.  Press #$%&	-
 to
move backward through the prompt sets.
Figure 18-23   Voice Prompt Editor Screen
Prompt Set
The name of the set of...

18 - 32Screens Issue 3 EliteMail VMS/EliteMail Limited
SECTION 16  
S
WITCH SETUP 
S
CREEN PAGE 1Use Page 1 to fill in values automatically for your NEC telephone system.
Refer to Figure 18-24 Switch Setup Screen Page 1. For details on any field
on the Switch Setup Screen, refer to Chapter 21 Switch Setup.    
Figure 18-24   Switch Setup Screen Page 1
Switch
The NEC telephone system.
Description
A brief description of the NEC telephone system model. This field
cannot be edited.
Integration Options...

EliteMail VMS/EliteMail LimitedIssue 3
Reference 18 - 33
Busy Recall
The sequence the voice mail system dials to return to the outside
caller if an extension is busy.
TT Prompt/Msg/Record
The minimum time, in hundredths of a second, the voice mail system
expects a touchtone to last. Normally, you should not change the
values in these fields.
Release on LCR?
Controls whether or not the voice mail system assumes the caller
has hung up when it receives a loop current open signal.
Answer on ring low?...

18 - 34Screens Issue 3 EliteMail VMS/EliteMail Limited
Message Lamp On
The code to turn message waiting lamps on.
Message Lamp Off
The code to turn message waiting lamps off.
Retries
The number of additional times the voice mail system should dial
each message waiting lamp on/off code to verify that it takes effect.
Interval (mins)
The time to wait between dial-out attempts to light the same message
waiting lamp.
Reset All Lamps?
Lets you manually cause the system to light message waiting lamps....

EliteMail VMS/EliteMail LimitedIssue 3
Reference 18 - 35
Max Lines Holding Total
The maximum number of calls allowed to hold at one time on the
entire system. Refer to Chapter 2 Section 1 Call Hold on page 2-1.
Max Lines Holding For Ext
The maximum number of calls allowed to hold at one time for a
particular extension. Refer to Chapter 2 Section 1 Call Hold on page
2-1.
Number Tries Between TT Checks
The number of voice mail system tries to transfer a caller on hold to
an extension, before checking...

18 - 36Screens Issue 3 EliteMail VMS/EliteMail Limited
SECTION 18  
S
WITCH SETUP 
S
CREEN PAGE 3Use Line 20 through Line 28 on Page 3 to modify ring detection values.
Refer to Figure 18-26 Switch Setup Screen Page 3. The fields on this
screen should be changed only if you are experiencing problems with ring
detection.
Figure 18-26   Switch Setup Screen Page 3
Max time to wait for voice
The field on Line 29 is used for voice detect boxes and voice detect
call holding and controls the time in seconds the...