NEC EliteMail Vms/Elitemail Limited Technician Guide
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17 - 2Schedules Issue 3 EliteMail VMS/EliteMail Limited SECTION 2 M ULTIPLE SCHEDULESYou can define up to four different Day Mode schedules (#1 - #4) then assign particular system ports or transaction boxes a different Day Mode schedule. For example, if you had a Customer Service Department that was open on weekends when the rest of the office was closed, you might create an extended Day Mode schedule for the calls routed to that department from a particular port. By default, the system uses only...
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EliteMail VMS/EliteMail LimitedIssue 3 Reference 17 - 3 SECTION 3 D AY MODE SCHEDULETo define a Day Mode schedule, enter the Day Mode hours and days under that schedule heading. For example, enter normal business hours under the Schedule #1 field. Typically, you need to enter only one range of hours in the a: field. If your company is open from 8 to 5, Monday through Friday, enter 8:00am - 5:00pm MTWHF in the a: field under Schedule #1. If your company has different weekend or evening hours, you can...
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17 - 4Schedules Issue 3 EliteMail VMS/EliteMail Limited SECTION 5 C HANGE CURRENT S CHEDULE BY T ELEPHONE1. Call the system and sign in with your Personal ID and security code. 2. Press 0 to skip to the System Manager conversation. 3. Press 9 to skip to the system schedule options. SECTION 6 H OLIDAYSYou may specify up to 18 different holidays and the system operates in Night Mode for the entire day. Enter your company holidays on the two rows below 33. Holidays . You may enter up to 9 holidays...
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EliteMail VMS/EliteMail LimitedIssue 3 Reference 17 - 5 SECTION 8 S ET DAYLIGHT S AVINGS TIMEYou may configure the system to automatically adjust to Daylight Savings Time. To activate this feature, set the Daylight Savings? field to Yes . In the Date On and Off fields, enter the dates that Daylight Savings Time begins and ends for the current year. These settings should be updated yearly. At 2:00am on the date in the Date On field, the system clock is set ahead by the time in the Hours field. At...
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Reference18 - 1 Screens This chapter describes system screens and the keys used to move around the screens and indicates where in this manual to find more details on a field. To find details in the system on-screen help, highlight a field, and press . SECTION 1 T HE BANNER S CREENThis screen, displayed before you sign in at the console, gives information about system ports, date and time, system schedule, and hours of storage available on the system hard disk. Refer to Figure 18-1 The...
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18 - 2Screens Issue 3 EliteMail VMS/EliteMail Limited Port Status The upper-left corner of the screen shows port numbers (1, 2, 3,4) and an abbreviation for each current status. A port is a telephone line connection. Status changes while calls are answered and processed. Date & Time The upper-right corner of the screen shows the date and time using the system internal clock. It must be kept accurate, because the system uses this clock for the time and date on each message and report. Figure 18-2 The...
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EliteMail VMS/EliteMail LimitedIssue 3 Reference 18 - 3 Day or Night Mode Between the time and date, the system shows either DAY or NIGHT, depending on whether Schedule #1 is in Day Mode or Night Mode. Keylock Status Just below the date and time is an area that shows if the Caps Lock, Numb Lock, or Insert key is active on the console keyboard. When on, CAPS keeps all letters UPPERCASE, NUM enables the console numbered pad, and INSERT means that entered characters are inserted in a line (rather than...
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18 - 4Screens Issue 3 EliteMail VMS/EliteMail Limited One-line Reminder At the bottom of the screen, immediately below the function key list, is a one-line reminder. This tells you what the system expects you to enter. As you enter information in the system, watch this area for quick reminders. Refer to Appendix D Console Shortcut Keys for detailed descriptions of the keys you can use to move quickly between screens, pages and fields. SECTION 2 A WAITING A KEYGenerally, when you sit down at the...
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18 - 6Screens Issue 3 EliteMail VMS/EliteMail Limited SECTION 3 A PPLICATION SCREEN P AGE 1Use Page 1 to store general information about the configuration and set station numbers. Refer to Figure 18-4 Application Screen Page 1. Figure 18-4 Application Screen Page 1 Site Name The name of your organization. Contact The person responsible for maintaining the voice mail system at your organization, such as the System Manager. Phone# The contact telephone number. Total Trunks/Stations The number of...