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NEC EliteMail Vms/Elitemail Limited Technician Guide

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Page 251

17 - 2Schedules Issue 3 EliteMail VMS/EliteMail Limited
SECTION 2 
M
ULTIPLE SCHEDULESYou can define up to four different Day Mode schedules (#1 - #4) then
assign particular system ports or transaction boxes a different Day Mode
schedule. For example, if you had a Customer Service Department that
was open on weekends when the rest of the office was closed, you might
create an extended Day Mode schedule for the calls routed to that
department from a particular port.
By default, the system uses only...

Page 252

EliteMail VMS/EliteMail LimitedIssue 3
Reference 17 - 3
SECTION 3 
D
AY MODE SCHEDULETo define a Day Mode schedule, enter the Day Mode hours and days
under that schedule heading. For example, enter normal business hours
under the Schedule #1 field. Typically, you need to enter only one range of
hours in the a: field. If your company is open from 8 to 5, Monday through
Friday, enter 
8:00am - 5:00pm MTWHF in the a: field under Schedule #1. If
your company has different weekend or evening hours, you can...

Page 253

17 - 4Schedules Issue 3 EliteMail VMS/EliteMail Limited
SECTION 5 
C
HANGE CURRENT 
S
CHEDULE BY 
T
ELEPHONE1. Call the system and sign in with your Personal ID and security code.
2. Press 0 to skip to the System Manager conversation.
3. Press 9 to skip to the system schedule
 options. 
SECTION 6 
H
OLIDAYSYou may specify up to 18 different holidays and the system operates in
Night Mode for the entire day. Enter your company holidays on the two
rows below 33. Holidays
. You may enter up to 9 holidays...

Page 254

EliteMail VMS/EliteMail LimitedIssue 3
Reference 17 - 5
SECTION 8 
S
ET DAYLIGHT 
S
AVINGS TIMEYou may configure the system to automatically adjust to Daylight Savings
Time. To activate this feature, set the 
Daylight Savings? field to Yes
. In the
Date On
 and Off
 fields, enter the dates that Daylight Savings Time begins
and ends for the current year. These settings should be updated yearly. 
At 2:00am on the date in the 
Date On field, the system clock is set ahead
by the time in the 
Hours field. At...

Page 255

Reference18 - 1
 
Screens 	
This chapter describes system screens and the keys used to move around the
screens and indicates where in this manual to find more details on a field. To
find details in the system on-screen help, highlight a field, and press .
SECTION 1 
T
HE BANNER 
S
CREENThis screen, displayed before you sign in at the console, gives information
about system ports, date and time, system schedule, and hours of storage
available on the system hard disk. Refer to Figure 18-1 The...

Page 256

18 - 2Screens Issue 3 EliteMail VMS/EliteMail Limited
Port Status
The upper-left corner of the screen shows port numbers (1, 2, 3,4)
and an abbreviation for each current status. A port is a telephone
line connection. Status changes while calls are answered and
processed.
Date & Time
The upper-right corner of the screen shows the date and time using
the system internal clock. It must be kept accurate, because the
system uses this clock for the time and date on each message and
report.
Figure 18-2  The...

Page 257

EliteMail VMS/EliteMail LimitedIssue 3
Reference 18 - 3
Day or Night Mode
Between the time and date, the system shows either DAY or NIGHT,
depending on whether Schedule #1 is in Day Mode or Night Mode. 
Keylock Status
Just below the date and time is an area that shows if the 
Caps Lock,
Numb Lock, or Insert key is active on the console keyboard. When on,
CAPS keeps all letters UPPERCASE, NUM enables the console
numbered pad, and INSERT means that entered characters are
inserted in a line (rather than...

Page 258

18 - 4Screens Issue 3 EliteMail VMS/EliteMail Limited
One-line Reminder
At the bottom of the screen, immediately below the function key list,
is a one-line reminder. This tells you what the system expects you to
enter. As you enter information in the system, watch this area for
quick reminders.
Refer to Appendix D Console Shortcut Keys for detailed descriptions
of the keys you can use to move quickly between screens, pages and
fields.
SECTION 2 
A
WAITING A KEYGenerally, when you sit down at the...

Page 259

EliteMail VMS/EliteMail LimitedIssue 3
Reference 18 - 5
Figure 18-3   The System Screens 

Page 260

18 - 6Screens Issue 3 EliteMail VMS/EliteMail Limited
SECTION 3 
A
PPLICATION SCREEN 
P
AGE 1Use Page 1 to store general information about the configuration and set
station numbers. Refer to Figure 18-4 Application Screen Page 1.   
Figure 18-4   Application Screen Page 1
Site Name
The name of your organization.
Contact
The person responsible for maintaining the voice mail system at your
organization, such as the System Manager.
Phone#
The contact telephone number.
Total Trunks/Stations
The number of...
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