NEC EliteMail Vms/Elitemail Limited Technician Guide

Reference19 - 1
Security Codes
 	
A subscriber security code prevents unauthorized callers from accessing
confidential messages. 
For maximum security, the system never displays the security code on the
screen or reads it over the telephone, even to the subscriber. System
Managers cannot change or set a subscriber security code. Only the
subscriber can set the code, and only by telephone.
This chapter explains how security codes work, including how subscribers set
a security code by telephone, and...

19 - 2Security Codes Issue 3 EliteMail VMS/EliteMail Limited
SECTION 3 
U
SE A SECURITY 
C
ODEWhen a subscriber who has set a security code calls the system and
enters a Personal ID, the system asks:
“Please enter your personal security code.”
The subscriber then enters the security code on the keypad. If the
subscriber enters the code correctly, the system begins the subscriber
conversation.
If the subscriber enters the wrong security code, the system informs the
subscriber, then restarts the call. 
The...

EliteMail VMS/EliteMail LimitedIssue 3
Reference 19 - 3
If your organization uses the first-time enrollment conversation, you can
further protect the voice mail system by limiting the number of unused
voice mailboxes on the system. Check the Personal Directory frequently to
find out if new subscribers are promptly enrolling themselves by
telephone. Contact any subscribers not yet enrolled, and encourage them
to do so. Delete unused voice mailboxes from the system.
SECTION 4 
F
ORGOTTEN SECURITY 
C...

19 - 4Security Codes Issue 3 EliteMail VMS/EliteMail Limited
Delete a subscriber security code at the console
1. Press 

 to sign in at the voice mail system Banner Screen. 
2. Enter a System Manager ID, and press 


. If asked, enter the 
System Manager security code, and press 


.
3. Press 	
- to jump to the Personal Directory Screen. 
4. Press 
 (or use the Jump command) to display the subscriber 
Personal Directory Page.
5. Press 
.
6. Press   to highlight...

Reference20 - 1
Subscribers
 

Most people enrolled in the voice mail system are called subscribers. A
subscriber can receive messages from outside callers, leave messages for
other subscribers, be a host for guests, create message groups by telephone,
and use many of the system voice mail and automated attendant features. 
The system uses a page of the Personal Directory to store each subscriber
Personal ID, Extension # ID, personal greetings, and settings for call transfer
and message delivery....

20 - 2Subscribers Issue 3 EliteMail VMS/EliteMail Limited
Figure 20-1  Application Screen Page 5
Before
 you add subscribers, set the fields on this screen for the features
most subscribers use. Each time you add a subscriber to the system, the
system automatically sets the subscriber Personal Directory page with the
defaults. You can then change the settings on individual subscriber pages
for those subscribers who want features different from the defaults.


When you change settings on Application...

EliteMail VMS/EliteMail LimitedIssue 3
Reference 20 - 3
You can also add the F access code to the Access field on individual
subscriber Personal Directory pages. The system plays the enrollment
conversation for those subscribers the next time they use the voice mail
system.


The system 
does not deliver messages or turn on message waiting lamps
for subscribers with the 
F access code. The system enables message
delivery only after enrollment.
For more information on using the enrollment conversation to...

20 - 4Subscribers Issue 3 EliteMail VMS/EliteMail Limited
Hold/Archive msgs
This dual field defines how long the system saves the subscriber old
and archived messages. The hold time or the archive time can be set
to up to 99 days. However, to conserve disk space, you should set it
for 7 days or less.
Access
Uses one-letter codes to turn on or turn off specific system features.
You can specify combinations of the access codes listed and
described in Appendix A Access Codes. 
New Msgs / Total
The number...

EliteMail VMS/EliteMail LimitedIssue 3
Reference 20 - 5
Greeting
Contains the voice fields for the subscriber standard, internal, and
alternate personal greetings. The system indicates the greeting
currently being used with >>. If a field displays 0:00, no greeting is
recorded and the subscriber uses the system default standard,
internal, and alternate greetings. You can use a local connection to
record a subscriber greeting. For details, refer to Chapter 15
Recording Voice Fields.
Action
Defines how...

20 - 6Subscribers Issue 3 EliteMail VMS/EliteMail Limited
#1 - #4
Lines 1 through 4 each set a message delivery telephone number,
schedule, and delivery method. Subscribers can also change
message delivery telephone numbers, schedules, or delivery
methods by telephone.
For details, refer to Chapter 9 Section 13 Message Waiting Lamps
on page 9-54.
SECTION 4 
A
CCESS CODES 
W
INDOWYou can use a special Access Code Options window to set access codes
for an individual subscriber, or to set the default codes...