NEC EliteMail Vms/Elitemail Limited Technician Guide

EliteMail VMS/EliteMail LimitedIssue 3
Reference 18 - 7
All Ports Busy Action
Tells how the NEC telephone system responds: ring until answered,
forward to the operator, or play a busy signal. 
Trunk Pilot #
The telephone number outside callers dial to reach voice mail.
# of Trunks Answered
The number of trunks the voice mail system answers.
Alternate Trunk #s
Three other numbers outside callers use to reach voice mail. 
Voice Port Stations
The number of ports on the system used for voice mail....

18 - 8Screens Issue 3 EliteMail VMS/EliteMail Limited
Line 11
The field on this line sets up your opening greeting. For more details,
refer to Chapter 11 Opening Greeting, Chapter 13 Port Applications,
and Chapter 15 Section 3 The Voice Prompt Editor Screen on page
15-2 for Quick Play
.
Port Status
This field controls how the system uses each port to answer, route
calls, and to dial out to notify subscribers of voice mail received.
Refer to Chapter 13 Port Applications.
Rings to Answer
This field...

EliteMail VMS/EliteMail LimitedIssue 3
Reference 18 - 9
Voice Name
The Operator Box recorded name.
Rings
This field indicates the number of times the voice mail system should
ring the operator extension before taking the next step in the
Transfer GreetingAction structure for Await Answer and Wait for
Ringback transfer only.
Intro
This voice field contains a short recording that the system plays to
the caller before attempting to transfer the call to the operator. The
default Intro recording is “...

18 - 10Screens Issue 3 EliteMail VMS/EliteMail Limited
Max-msg
This applies only if the Action is Take-msg. This field sets the time in
seconds (maximum 9999 or 2 hours, 46 minutes) an outside caller
message can last. For more details, refer to Chapter 9 Section 12
Take a Message on page 9-45.
Edits OK?
Applies only if the Action is Take-msg. This field controls whether
outside callers are asked if they want to add to, listen to, or record
their messages again. For more details, refer to Chapter 9...

EliteMail VMS/EliteMail LimitedIssue 3
Reference 18 - 11
SECTION 6 
A
PPLICATION SCREEN 
P
AGE 4Use Page 4 to set Day and Night Modes, and to schedule holidays. Refer
to Figure 18-7 Application Screen Page 4. For more details about the
fields on this screen, refer to Chapter 17 Schedules.
Figure 18-7   Application Screen Page 4
Today’s Date
Set date in this field. 
Time Now
This field shows the current time. Date and time are stored in the
system battery-powered clock/calendar.
Schedule #1, Schedule...

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Holidays
Line 33, Holidays contains fields for up to 18 dates. Dates are
entered in day-month format (
e.g., 15-Jan). If the Ignore holidays?
field is No, the system operates on a NIGHT schedule all day each
holiday. 
Daylight Savings?
Line 34 fields control daylight savings time for systems in North
America. To turn on this feature, set this field to Yes. Set the Date On
and Off fields to the Sunday dates when the time changes. During
daylight...

EliteMail VMS/EliteMail LimitedIssue 3
Reference 18 - 13
Transfer
Controls if and how calls are transferred to a subscriber telephone
extension. For more details, refer to Chapter 2 Section 2 Call
Transfer on page 2-11, Section 3 Screen Calls on page 2-16, and
Chapter 9 Section 12 Take a Message on page 9-45.
Action
Action the system takes after playing a subscriber greeting. Refer to
Chapter 2 Section 2 Call Transfer on page 2-11, Section 3 Screen
Calls on page 2-16, and Chapter 9 Section 12 Take a...

18 - 14Screens Issue 3 EliteMail VMS/EliteMail Limited
Expanded Transfer Options
Press 	
-, then press , and press 	
 to view additional call
transfer settings on Application screen Page 5. Refer to Figure 18-10
Application Screen Page 5 with Expanded Transfer Options For more
details, refer to Chapter 2 Section 2 Call Transfer on page 2-11, Section 3
Screen Calls on page 2-16 and Chapter 9 Section 12 Take a Message on
page 9-45.
 For descriptions of each transfer option code, refer to...

EliteMail VMS/EliteMail LimitedIssue 3
Reference 18 - 15
SECTION 8 
A
PPLICATION SCREEN 
P
AGE 6Use Page 6 to configure system-wide parameters. Figure 18-11
Application Screen Page 6.              
Figure 18-11   Application Screen Page 6
Maximum Message Life
The number of days the system keeps a new message on the
system. Refer to Chapter 9 Section 12 Take a Message on page 9-
45.   
Call Report Aging
The number of days of information the system stores for creating
reports. Refer to Chapter 16...

18 - 16Screens Issue 3 EliteMail VMS/EliteMail Limited
Skip Back Time On #
The time in seconds the system moves forward or backward when a
subscriber presses the pound key or the 7 or 9 keys during message
playback. Refer to Chapter 9 Section 12 Take a Message on page 9-
45.
Max ID Attempts
The number of times a subscriber can try to enter a valid Personal ID.
Refer to Chapter 22 System IDs.
Bad ID Got
Callers who enter an invalid Personal ID the number of times
indicated in the Max ID attempts field...