NEC EliteMail Vms/Elitemail Limited Technician Guide

EliteMail VMS/EliteMail LimitedIssue 3
Reference 20 - 7
Remove an access code
1. Highlight the [ ] to the left of the description of the code.
2. Press #
.
3. Repeat steps 1 and 2 for each access codes to delete.
4. Press  to close the Access Code Options window.
SECTION 5 
E
XPANDED TRANSFER 
O
PTIONS WINDOWYou can use an Expanded Transfer Options window to set advanced call
transfer options for a subscriber or for all new subscribers added to the
system. 
To view Expanded Transfer Options...

20 - 8Subscribers Issue 3 EliteMail VMS/EliteMail Limited
To view the default Expanded Transfer Options for each new subscriber,
press 	
-, then press , and press 	
 at Application screen Page
5. Refer to Figure 20-5 Default Expanded Transfer Options.   
Figure 20-5   Default Expanded Transfer Options
Expanded Transfer Options let you program the call transfer and call
screening option sets, change which personal greeting is active, and
program additional message taking options.
Transfer...

EliteMail VMS/EliteMail LimitedIssue 3
Reference 20 - 9
Send Msg Urgent?
Controls urgent messages. If this field is Ye s, every message from
an outside caller is marked urgent. If this field is Ask, the system
asks an outside caller whether or not to mark the message urgent. If
this field is No, outside callers cannot leave urgent messages.
After Msg
Controls what follow-up action the system takes after taking a
message. This field applies only if the Action field is Take-msg.
One Key Dialing
Programs...

20 - 10Subscribers Issue 3 EliteMail VMS/EliteMail Limited
Set up the personal secretary feature for a subscriber
Use the Action field to tell the system how to handle the caller if no
touchtones are entered during the subscriber greeting. 
Use the After Msg field if you want the system to automatically route
outside callers to another System ID after they leave a message. 
Program a one-key-dialing menu to allow callers to choose where
their call is routed. 
SECTION 7 
A
DD SUBSCRIBERSA System...

EliteMail VMS/EliteMail LimitedIssue 3
Reference 20 - 11
The Main Steps to Add Subscribers
Program the default settings for new subscribers. Set the fields for the
features most subscribers use, including access codes, call transfer, call
holding, message notification and delivery, and the enrollment
conversation.
Add Mailboxes Using the Telephone
1. Call the system and sign in with your Personal ID and security code.
2. Press 0 to skip to the System Manager conversation.
3. Press 6 to skip to the...

20 - 12Subscribers Issue 3 EliteMail VMS/EliteMail Limited
1. At the voice mail system Banner Screen, press 
 to sign in. Enter a
System Manager ID, and press 	
. If asked, enter the System
Manager security code, and press  	
.
2. Press 	
- to display the Personal Directory.
3. Press 
 to Add.
4. Press   to select Range, and press 	
.
5. Enter the starting number of the range, and press . Enter the
ending number of the range, and press 	
.
6. If desired,...

EliteMail VMS/EliteMail LimitedIssue 3
Reference 20 - 13
 
Figure 20-6   Subscriber Added by Range
Record a Name
Unless the system is using the enrollment conversation, record a voice
name for each subscriber you add to the system.  Refer to Chapter 15
Recording Voice Fields.
SECTION 8 
P
ERSONAL GREETINGSSubscribers can record personal greetings that callers hear before leaving
messages. EliteMail allows each subscriber three different greetings: a
standard greeting, an alternate greeting, and an...

20 - 14Subscribers Issue 3 EliteMail VMS/EliteMail Limited
Figure 20-7  Enabling the Internal Greeting Option
When Int 
is Yes
, subscribers are asked if they want to record an internal
greeting during the enrollment conversation.
On the Personal Directory Screen, the Greeting
 section of the Expanded
Transfer Options window displays information about each subscriber
greetings. Refer to Figure 20-8 Subscriber Personal Greetings Fields.   
 
Figure 20-8   Subscriber Personal Greetings Fields
Std / Int /...

EliteMail VMS/EliteMail LimitedIssue 3
Reference 20 - 15
Active
This field tells you whether the standard (STD) or alternate (ALT)
greeting is currently active. 


The internal greeting is used only when the standard greeting is
active.
Int
This field indicates when the subscriber internal greeting is activated.
It is initially Yes for all subscribers, but you can set it to No system-
wide on Application screen Page 5.
Record or Change Greetings
Subscribers can record, change, or switch between...

20 - 16Subscribers Issue 3 EliteMail VMS/EliteMail Limited
Delete subscriber or reset mailbox for new subscriber using the
telephone
1. Call the system and sign in with your Personal ID and security code.
2. Press  0 to skip to the System Manager conversation.
3. Press   to skip to the change mailbox options.
Delete subscriber using the console
1. Sign in to the system and press 	
- to display the Personal
Directory.  Press 
 (or use the Jump command) to display the
subscriber page....