Lucent Technologies CentreVu Visual Vectors Release 8 User Guide

							  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Disconnecting and exiting the software4-13
............................................................................................................................................................................................................................................................Disconnecting and exiting the software
How to disconnect and
exit the softwareTo exit the software, select Exit from the File menu in the CentreVu 
Framework window.
The software automatically disconnects from any CMS servers to which 
you are connected and then closes 
CentreVu Framework window.
 A warning message appears if you have open tool windows. If you restart 
CentreVu Framework after closing it while leaving tools windows open, it 
will attempt to restore the open windows and server connections  
						

							  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Using the Vector Editor4-14
Using the Vector Editor
............................................................................................................................................................................................................................................................Overview
PurposeThis section introduces you to the Vector Editor window features as they 
appear both before and after logging into 
CentreVu CMS. Follow the 
instructions to — among other tasks — create new vectors and edit 
existing ones and then save them in your Call Center World, use 
Properties windows, and enter values in input fields.
In this sectionThis section includes the following information:
• Basic Vector Editor window features
• Using Vector Editor menus and palettes
• Opening Vectors
• Saving Vectors
• Using step property windows
• Completing input fields
• Vector Scenarios
• Printing vectors. 
						

							  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Basic Vector Editor Window Features4-15
............................................................................................................................................................................................................................................................Basic Vector Editor Window Features
OverviewThis section describes the features of the Vector Editor window.
Vector Editor windowThe following figure shows the Vector Editor window: 
						

							  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Basic Vector Editor Window Features4-16
System menu boxA common convention. The system menu box enables you to perform 
Microsoft Corp. Windows operations, such as closing the current window 
or application. 
Title barA common convention. The title bar shows the name of the application.
Minimize, maximize and
close buttonsA common convention. The buttons in the upper right-hand corner adjust 
the size of the current window, or close it. 
ToolbarThe toolbar contains buttons for quick access to specific features of the 
application. When you move your cursor over a toolbar button, a tooltip 
displays with a brief description of the command the button performs.
The default Vector Editor toolbar buttons are as follows: 
Button Function
New Creates a new vector in memory.
Open... Displays the Select the Vector to Open window, allowing 
you to browse your Call Center World to find the vector you 
want to work with.
Save Saves your vector to the CMS Server (or PC ScratchPad) 
from which you opened it.
Print... Displays the standard Windows Print window.
Cut Removes whatever you select and saves it to be pasted later.
Copy Makes a copy of whatever you select to be pasted later.
Paste Pastes the selection that was previously cut or copied.
Delete Removes whatever you select from the vector.
Undo Undoes the last action performed in this Vector Editor 
session.
Redo Redoes the last action that was undone in this Vector Editor 
session.
Zoom In Magnifies the vector display each time it is selected.
Zoom Out Decreases the magnification of the vector display each time 
it is selected.
Help Contents Opens the Help Topics window, and displays the table of 
contents. 
						

							  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Basic Vector Editor Window Features4-17
Status indicatorsThese indicators on the status bar provide information about the current 
vector.
Menu barA common 
Microsoft Corp. Windows convention. The menu bar lists the 
available drop-down menus. The following information identifies these 
menus: File, Edit, View, Insert, and Help.This 
indicator …Displays …
Ve c t o r  
LocationShows New Vector or a full path to an existing vector in 
your Call Center World (for example, /Call Center 
World/CMS20/ACD8/Vector Folder/Visual 
Vector).
Current Visual 
Steps A count of the number of palette icons in the current visual 
vector. The icon for the initial Start icon is not counted.
Current Stored 
Steps A count of the number of vector steps the current vector will 
occupy when stored on an ACD. The limit is 32 steps. At 
step 29, the line stating the number steps turn yellow. At step 
33, the line turns red. 
						

							  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Basic Vector Editor Window Features4-18
File menu windowThe following figure shows the file menu window:
File menu items The File menu has the following items:
New  Creates a new R6 Vector (EAS),   R6 Vector (EAS Non-Prompting),  
R6 Vector (Non-EAS),  R6 Vector (Non-EAS, Non-Prompting), R8 Vector 
(EAS),   R8 Vector (EAS Non-Prompting),  R8 Vector (Non-EAS), or  R8 
Vector (Non-EAS, Non-Prompting) in memory.
Open...  Displays the Select the Vector to Open window, allowing you to 
browse your Call Center World to find the vector you want to work with.
Save  Saves your vector in memory.
Save As...  Displays the Save Vector As window.
Print...  Displays the standard Windows Print window.
Properties  Accesses the Properties window for the current vector.
Close  Closes the Vector Editor tools window. 
						

							  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Basic Vector Editor Window Features4-19
Edit menu windowThe following figure shows the edit menu window: 
						

							  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Basic Vector Editor Window Features4-20
Edit menu itemsThe Edit menu has the following items: 
Undo  Undoes the last action performed in this Vector Editor session. 
There are no limits to the number of actions you can undo in Vector Editor.
Redo  Redoes the last action that was undone in this Vector Editor 
session. There are no limits to the number of actions you can redo in 
Ve c t or  E d i to r.
Cut  Removes whatever you selected and saves it to be pasted later.
Copy  Makes a copy of your selection to be pasted later.
Paste  Pastes the selection that was previously cut or copied.
Delete  Removes whatever you selected from the vector. 
						

							  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Basic Vector Editor Window Features4-21
View menu windowThe following figure shows the view menu window: 
						

							  Using the Vector Editor CentreVu Visual Vectors User Guide Release 8
Basic Vector Editor Window Features4-22
View menu itemsThe View menu has the following items: 
Toolbar  Toggles showing the Vector Editor toolbar.
View Comments  Toggles showing the comments for the vector steps.
View Labels  Toggles showing the labels for the vector steps.
Layout...  Displays a window allowing you to change how vectors are laid 
out (oriented).
Reset Zoom  Resets the zoom magnification to the default of 100 percent.
Zoom In  Magnifies the vector display each time it is selected.
Zoom Out  Decreases the magnification of the vector display each time it 
is selected.
Insert menu windowThe following figure shows the insert menu window: