Lexmark T656dne User Manual

							59 Incompatible tray 
Try one or more of the following:
Remove the specified tray.
Touch Continue to clear the message and continue printing without using the specified tray.
80 Routine maintenance needed
The printer needs to have routine maintenance done. Order a maintenance kit, which contains all the items necessary
to replace the pick rollers, the charge roll, the transfer roller, and the fuser.
88 Cartridge low
The toner is low. Replace the toner cartridge, and then touch Continue to clear the message and continue printing.
88.yy Cartridge nearly low
The toner is low. Replace the toner cartridge, and then touch Continue to clear the message and continue printing.
88.yy Replace cartridge
The toner cartridge is empty.
1Replace the toner cartridge.
2Touch Continue to clear the message.
200–282.yy paper jam
1Clear the paper path.
2Touch Continue to continue printing.
283 Staple jam
1Clear the jam from the specified stapler area(s).
2Touch Continue to continue printing.
1565 Emulation error, load emulation option
The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware
card.
To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com. Understanding printer messages161
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							Maintaining the printer
Periodically, certain tasks are required to maintain optimum print quality.
Cleaning the exterior of the printer
1Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer,
unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
2Remove paper from the standard exit bin.
3Dampen a clean, lint‑free cloth with water.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of
the printer.
4Wipe only the outside of the printer, making sure to include the standard exit bin.
Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.
5Make sure the paper support and standard exit bin are dry before beginning a new print job.
Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you
are ready to use them.
Do not expose supplies to:
Direct sunlight
Temperatures above 35°C (95°F)
High humidity above 80%
Salty air
Corrosive gases
Heavy dust Maintaining the printer162
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							Ordering supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies
dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the
place where you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Ordering print cartridges
When 88 Cartridge low appears or when the print becomes faded:
1Remove the print cartridge.
2Firmly shake the cartridge side‑to‑side and front‑to‑back several times to redistribute toner.
3Reinsert the cartridge and continue printing.
Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge.
Recommended print cartridges
Part nameLexmark Return Program CartridgeRegular cartridge
For the US and Canada
Print Cartridge T650A11A T650A21A
High Yield Print Cartridge T650H11A T650H21A
Extra High Yield Print Cartridge T654X11A T654X21A
High Yield Print Cartridge for Label
ApplicationsT650H04A Contact Lexmark
Extra High Yield Print Cartridge for Label
ApplicationsT654X04A Contact Lexmark
For Europe, the Middle East, and Africa
Print Cartridge T650A11E T650A21E
High Yield Print Cartridge T650H11E T650H21E
Extra High Yield Print Cartridge T654X11E T654X21E
High Yield Print Cartridge for Label
ApplicationsT650H04E Contact Lexmark
Extra High Yield Print Cartridge for Label
ApplicationsT654X04E Contact Lexmark
Maintaining the printer163
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							Part nameLexmark Return Program CartridgeRegular cartridge
For the Asia Pacific Region
Print Cartridge T650A11P T650A21P
High Yield Print Cartridge T650H11P T650H21P
Extra High Yield Print Cartridge T654X11P T654X21P
High Yield Print Cartridge for Label
ApplicationsT650H04P Contact Lexmark
Extra High Yield Print Cartridge for Label
ApplicationsT654X04P Contact Lexmark
For Latin America
Print Cartridge T650A11L T650A21L
High Yield Print Cartridge T650H11L T650H21L
Extra High Yield Print Cartridge T654X11L T654X21L
High Yield Print Cartridge for Label
ApplicationsT650H04L Contact Lexmark
Extra High Yield Print Cartridge for Label
ApplicationsT654X04L Contact Lexmark
Ordering a maintenance kit
When 80 Routine maintenance needed appears, order a maintenance kit. The maintenance kit contains all
the items necessary to replace the pick rollers, the charge roll assembly, the transfer roll assembly, and the fuser.
Notes:
Using certain types of paper may require more frequent replacement of the maintenance kit. The charge roll
assembly, fuser, pick rollers, and transfer roll assembly can also be individually ordered and replaced as
necessary.
To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to view the label on the
fuser.
Part namePart number
Maintenance kit 40X4723 (100 V T1 fuser)
40X4724 (110 V T1 fuser)
40X4765 (220 V T1 fuser)
40X4766 (100 V T2 fuser)
40X4767 (110 V T2 fuser)
40X4768 (220 V T2 fuser)
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							Ordering a charge roll assembly
When toner fog or background shading appears on printed pages, order a replacement charge roll assembly.
Part namePart number
Charge roll assembly 40X5852
Ordering a fuser
To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to view the label on the fuser.
Part namePart number
T1 fuser 40X1870 (100 V)
40X4418 (110 V)
40X1871 (220 V)
T2 fuser 40X5853 (100 V)
40X5854 (110 V)
40X5855 (220 V)
Ordering a fuser wiper
When Replace wiper appears on the display, order a fuser wiper.
Part namePart number
Fuser wiper 40X2665
Ordering pick rollers
When the paper fails to properly feed from the tray, order new pick rollers.
Part namePart number
Pick rollers (set of two) 40X4308
Ordering staple cartridges
When Staples Low or Staples Empty appears, order the specified staple cartridge.
For more information, see the illustrations inside the stapler door.
Part namePart number
Staple Cartridges–3 pack
(Since a pack contains 5,000 staples, a 3‑pack contains 15,000 staples.)25A0013
Maintaining the printer165
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							Ordering a transfer roll assembly
When toner smudges appear on the front or back of printed pages, order a replacement transfer roll assembly.
Part namePart number
Transfer roll assembly 40X1886
Checking the status of supplies
A message appears on the display when a replacement supply item is needed or when maintenance is required.
Checking the status of supplies from the printer control panel
1Make sure the printer is on and Ready appears.
2On the home screen, touch Status/Supplies.
Note: If Status/Supplies is not on the home screen, then print a menu settings page to review the status of the
supplies.
3Touch View supplies.
The View supplies screen appears, showing a summary of supply levels.
Note: The Black Cartridge gauge is only an estimate of how much toner is left in your cartridge.
Checking the status of supplies from a network computer
Note: The computer must be connected to the same network as the printer.
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in
the TCP/IP section.
2Click Device Status. The Device Status page appears, displaying a summary of supply levels.
Moving the printer to another location
Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer
warranty.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to move it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
Disconnect all cords and cables from the printer before moving it. Maintaining the printer166
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							Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Make sure your fingers are not under the printer when you set it down.
Before setting up the printer, make sure there is adequate clearance around it.
The printer and options can be safely moved to another location by following these precautions:
Any cart used to move the printer must be able to support its weight and have a large enough surface to support
the full footprint of the printer.
Keep the printer in an upright position.
Avoid severe jarring movements.
See “Installing drawers” on page 31 for help unlocking, moving, or locking drawers.
Update the options in the printer driver after you have completed installation.
Shipping the printer
When shipping the printer, use the original packaging or call the place of purchase for a relocation kit. Maintaining the printer167
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							Administrative support
Using the Embedded Web Server
To access the Embedded Web Server, type the printer IP address into the address field of your Web browser. The IP
address of your printer may appear on the top left corner of your touch screen.
Notes:
If you do not know the IP address of the printer, then print a network setup page and locate the IP address in
the TCP/IP section. For information on printing a network setup page, see “Printing a network setup page” on
page 42.
For more information, see the Networking Guide on the Software and Documentation CD and the Embedded
Web Server Administrators Guide on the Lexmark Web site at www.lexmark.com/publications.
Checking the device status
From the Device Status page of the Embedded Web Server, it is possible to see paper tray settings, the level of toner
in the toner cartridge, the percentage of life remaining in the photoconductor kit, and capacity measurements of certain
printer parts. To view the device status:
1Type the printer IP address in the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2Click Device Status.
Setting up e‑mail alerts
You can have the printer send you an e‑mail when the supplies are getting low or when the paper needs to be changed,
added, or unjammed.
To set up e‑mail alerts:
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2Click Settings.
3Under Other Settings, click E‑mail Alert Setup.
4Select the items for notification, and type in the e‑mail addresses.
5Click Submit.
Note: See your system support person to set up the e‑mail server. Administrative support168
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							Viewing reports
You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the
printer, the network, and supplies.
To view reports from a network printer:
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2Click Reports, and then click the type of report you want to view.
Restoring the factory default settings
If you want to retain a list of the current menu settings for reference, then print a menu settings page before you restore
the factory default settings. For more information, see “Printing a menu settings page” on page 42.
Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default
setting. Exceptions include the display language, custom sizes and messages, and Network/Port menu settings. All
downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are not affected.
1Make sure the printer is on and Ready appears.
2On the home screen, touch .
3Touch Settings.
4Touch General Settings.
5Touch the down arrow until Factory Defaults appears.
6Touch the left or right arrow until Restore Now appears.
7Touch Submit.
8Touch . Administrative support169
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							Troubleshooting
Solving basic problems
Solving basic printer problems
If there are basic printer problems, or the printer is unresponsive, make sure:
The power cord is plugged into the printer and a properly grounded electrical outlet.
The electrical outlet is not turned off by any switch or breaker.
The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
Other electronic equipment plugged into the outlet is working.
The printer is turned on. Check the printer power switch.
The printer cable is securely attached to the printer and the host computer, print server, option, or other network
device.
All options are properly installed.
The printer driver settings are correct.
Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the
printer back on. This often fixes the problem.
Printer control panel display is blank or displays only diamonds
The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on.
If Performing Self Test and Ready do not appear, turn the printer off and contact Customer Support.
Embedded Web Server does not open
These are possible solutions. Try one or more of the following:
CHECK THE NETWORK CONNECTIONS
Make sure the printer and computer are turned on and connected to the same network.
CHECK THE NETWORK SETTINGS
Depending on the network settings, you may need to type https:// instead of http:// before the printer IP
address to access the Embedded Web Server. For more information, see your system administrator. Troubleshooting170
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