Konica Minolta magicolor 2590MF User Manual

							Clearing Media Misfeeds 167
8Reinstall the drum cartridge.
9Carefully close the engine cover.
Downloaded From ManualsPrinter.com Manuals 
						

							Clearing Media Misfeeds 168
10Carefully close the scanner unit.
11Remove the lid from Tray 1.
12Remove any misfed paper.
Downloaded From ManualsPrinter.com Manuals 
						

							Clearing Media Misfeeds 169
13Reattach the lid.
If the paper in Tray 2 is 
being used, perform the 
procedure starting from 
step 14 for clearing a 
media misfeed.
14Pull out Tray 2 as far as possi-
ble.
15Lift up Tray 2 to remove it.
Downloaded From ManualsPrinter.com Manuals 
						

							Clearing Media Misfeeds 170
16Remove any misfed paper.
17Remove the lid from Tray 2, and 
then remove all paper from the 
tray.
18Fan the paper, and align its 
edges.
19Load the media in Tray 2, and 
attach the lid.
Downloaded From ManualsPrinter.com Manuals 
						

							Clearing Media Misfeeds 171
20Reinsert Tray 2.
Downloaded From ManualsPrinter.com Manuals 
						

							Clearing Media Misfeeds 172
Clearing a Media Misfeed from the Duplex Option
1Open the duplex cover.
2Carefully pull out the misfed 
media.
Always remove the mis-
fed media in the feed 
direction as shown only.
3Carefully close the duplex cover.
Downloaded From ManualsPrinter.com Manuals 
						

							Clearing Media Misfeeds 173
Clearing a Media Misfeed from the ADF
1Open the ADF feed cover.
2Remove the document into the 
ADF document feed tray.
3Lift to open the ADF cover.
Downloaded From ManualsPrinter.com Manuals 
						

							Clearing Media Misfeeds 174
4Remove any misfed media.
5Close the ADF cover.
6Close the ADF feed cover.
Downloaded From ManualsPrinter.com Manuals 
						

							Solving Problems with Media Misfeeds 175
Solving Problems with Media Misfeeds
Frequent misfeeds in any area indicate that area should be checked, 
repaired, or cleaned. Repeated misfeeds may also happen if you’re 
using unsupported print media or original media.
Symptom Cause Solution
Several 
sheets go 
through the 
machine 
together.The front edges of 
the media are not 
even.Remove the media and even up the 
front edges, then reload it.
The media is moist 
from humidity.Remove the moist media and replace it 
with new, dry media.
Too much static elec-
tricity is present.Do not fan transparencies.
Media mis-
feed mes-
sage stays 
on.Engine cover needs 
to be opened and 
closed again to reset 
the machine.Open and close the engine cover 
again. 
Some media remains 
misfed in the 
machine.Check the media path again to make 
sure that you have removed all of the 
misfed media.
Duplex 
option mis-
feeds.Unsupported media 
(wrong size, thick-
ness, type, etc.) is 
being used.Use KONICA MINOLTA-approved 
media. See “Specifications” on page 
40.
Also, refer to http://printer. konicami-
nolta.com for a complete list of cur-
rently approved media.
Plain paper, recycled paper can be 
autoduplexed if the duplex option is 
installed and the media type is set 
properly in the driver. See “Specifica-
tions” on page 40.
Make sure that you have not mixed 
media types in Tray 1.
Do not duplex, envelopes, labels, letter 
head, postcards, thick stock, glossy 
media, or transparencies.
Media is still being 
misfed.Check the media path inside the 
duplex option again to make sure that 
you have removed all of the misfed 
media.
Downloaded From ManualsPrinter.com Manuals 
						

							Solving Problems with Media Misfeeds 176
Media is mis-
fed in the 
ADF.The loaded document 
does not meet the 
specifications.Load the correct document. For details 
on the documents that can be loaded, 
refer to “Documents that can be loaded 
into the ADF” on page 69.
The loaded document 
exceeds the maxi-
mum capacity.Load the document so that it does not 
exceed the maximum capacity. For 
details on the documents that can be 
loaded, refer to “Documents that can 
be loaded into the ADF” on page 69.
The document guides 
were not slid against 
the edges of the doc-
ument.Slide the document guides against the 
edges of the document. For details on 
the loading the document, refer to 
“Loading a document into the ADF” on 
page 72.
Media is mis-
feeding.The media is not cor-
rectly positioned in 
the tray.Remove the misfed media and reposi-
tion the media properly in the tray.
The number of sheets 
in the tray exceeds 
the maximum 
allowed.Remove the excess media and reload 
the correct number of sheets in the 
tray. 
The media guides are 
not correctly adjusted 
to the media size.Adjust the media guides in the Tray 1 
to match the size of the media.
Warped or wrinkled 
media is loaded in the 
tray.Remove the media, smooth it out, and 
reload it. If it still misfeeds, do not use 
that media.
The media is moist 
from humidity.Remove the moist media and replace it 
with new, dry media. 
Custom-sized media, 
envelopes, labels, 
postcards, thick 
stock, letterhead, 
glossy media, or 
transparencies are 
loaded in Tray 2.Special media must be loaded in Tray 
1 only.
The recommended 
transparency or label 
sheet is facing the 
wrong way in Tray 1.Load the transparencies or label 
sheets according to the manufacturer’s 
instructions. Symptom Cause Solution
Downloaded From ManualsPrinter.com Manuals