HP Officejet 4500 User Manual
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3.Press right arrow to select Fax Confirmation, and then press OK. 4.Press right arrow to select one of the following, and then press OK. OffDoes not print a fax confirmation report when you send and receive faxes successfully. This is the default setting. On Fax SendPrints a fax confirmation report for every fax you send. On Fax ReceivePrints a fax confirmation report for every fax you receive. Send & ReceivePrints a fax confirmation report for every fax you send and receive. To include an image of the fax on the report 1.Press the (Setup) button. 2.Select Print Report, and then select Fax Confirmation. 3.Select either On Fax Send or Send & Receive, and then press OK. 4.Select Image on Fax Send Report. 5.Select On, and then press OK. Print fax error reports You can configure the device so that it automatically prints a report when there is an error during transmission or reception. To set the device to print fax error reports automatically 1.Press Setup. 2.Press right arrow to select Print Report, and then press OK. 3.Press right arrow to select Fax Error , and then press OK. 4.Press right arrow to select one of the following, and then press OK. Send & ReceivePrints whenever a fax error occurs. This is the default setting. OffDoes not print any fax error reports. On Fax SendPrints whenever a transmission error occurs. On Fax ReceivePrints whenever a receiving error occurs. Print and view the fax log The logs list faxes that have been sent from the device control panel and all faxes that have been received. You can print a log of faxes that have been received and sent by the device. Each entry in the log contains the following information: • Transmission date and time • Type (whether received or sent) • Fax number •Duration Use reports 57
• Number of pages • Result (status) of transmission To print the fax log from the device control panel 1.Press Setup. 2.Press right arrow to select Print Report, and then press OK. 3.Press right arrow to select Fax Log, and then press OK. 4.Press OK again to print the log. To view the fax log from the HP software Follow the instructions for your operating system. Windows 1.Open the HP Solution Center software. For instructions, see Use the HP Solution Center (Windows). 2.Click Settings. 3.In the Fax Settings area, click More Fax Settings, and then click Fax Log. Mac OS X 1.Open the HP Utility. For instructions, see Open the HP Utility. 2.In the Fax Settings area, click Fax Logs. Clear the fax log Use the following steps to clear the fax log. To clear the fax log via the device control panel 1.On the device control panel, press Setup. 2.Press the arrow key to move down to Tools, and then press OK. 3.Press the arrow key to move down to Clear Fax Log, and then press OK. Print the details of the last fax transaction The Last Fax Transaction report prints the details of the last fax transaction to occur. Details include the fax number, number of pages, and the fax status. To print the Last Fax Transaction report 1.On the device control panel, press Setup. 2.Press the arrow key to move down to Print Report, and then press OK. 3.Press the arrow key to move down to Last Transaction, and then press OK. Chapter 5 58 Fax
Print a Caller ID History Report Use the following procedure to print a list of Caller ID fax numbers. To print a Caller ID History Report 1.Press Setup, select Printer Report, and then select Caller ID History Report. 2.Press OK. Use reports 59
6 Work with ink cartridges To ensure the best print quality from the HP All-in-One, you will need to perform some simple maintenance procedures. This section provides guidelines for handling the ink cartridges, instructions for replacing the ink cartridges, and aligning and cleaning the printhead. This section contains the following topics: • Information about ink cartridges • Check the estimated ink levels • Handle the ink cartridges • Replace the ink cartridges • Store printing supplies • Advanced ink cartridge maintainance Information about ink cartridges The following tips help maintain HP ink cartridges and ensure consistent print quality. • If you need to replace an ink cartridge, wait until you have the new ink cartridge available to install before removing the old cartridge. CAUTION:Do not leave untaped ink cartridges outside of the product for an extended period of time. This can result in damage to the ink cartridge. • Keep all ink cartridges in the original sealed packages until they are needed. • Turn off the HP All-in-One by pressing the (Power) button located on the product. Wait until the power light turns off before unplugging the power cord or turning off a power strip. If you improperly turn off the HP All-in-One, the print carriage might not return to the correct position causing problems with the ink cartridges and print quality issues. For more information, see Turn off the device. • Store ink cartridges at room temperature (15-35° C or 59-95° F). • You do not need to replace the cartridges until print quality becomes unacceptable, but a significant decrease in print quality may be the result of one or more depleted cartridges. Possible solutions include checking the estimated ink levels remaining in the cartridges, and cleaning the ink cartridges. Cleaning the ink cartridges uses some ink. For more information, see Clean the ink cartridges. • Do not clean ink cartridges unnecessarily. This wastes ink and shortens the life of the cartridges. 60 Work with ink cartridges
• Handle ink cartridges carefully. Dropping, jarring, or rough handling during installation can cause temporary printing problems. • If you are transporting the product, do the following to prevent ink leaking from the print carriage or other damage from occurring to the product: ◦ Make sure you turn off the product by pressing the (Power) button. The print carriage should be parked on the right side in the service station. ◦Make sure you leave the ink cartridges installed. ◦The product must be transported sitting flat; it should not be placed its side, back, front, or top. Related topics • Check the estimated ink levels • Clean the ink cartridges Check the estimated ink levels You can check the estimated ink levels from the HP Solution Center, Toolbox (Windows), the HP Utility (Mac OS X), or the embedded Web server. For information about using these tools, see Device management tools. You can also print the Printer Status page to view this information (see Understand the Printer Status Report and Self-Test Report). NOTE:Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink alert, consider having a replacement cartridge available to avoid possible printing delays. You do not have to replace the cartridges until the print quality is unacceptable. NOTE:If you have installed a refilled or remanufactured cartridge, or a cartridge that has been used in another printer, the ink level indicator might be inaccurate or unavailable. NOTE:Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the product and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used. For more information, see www.hp.com/go/inkusage. Check the estimated ink levels 61
Handle the ink cartridges Before you replace or clean an ink cartridge, you should know the part names and how to handle the ink cartridges. 1Copper-colored contacts 2Plastic tape with pink pull tab (must be removed before installing) 3Ink nozzles under tape Hold the ink cartridges by their black plastic sides, with the label on top. Do not touch the copper-colored contacts or the ink nozzles. NOTE:Handle the ink cartridges carefully. Dropping or jarring cartridges can cause temporary printing problems, or even permanent damage. Replace the ink cartridges Follow these instructions when the ink level is low. NOTE:When the ink level for an ink cartridge is low, a message appears on the display. You can also check the ink levels by using the printer Toolbox (Windows) or the HP Utility (Mac OS X). NOTE:Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the device and cartridges for printing. In addition, some residual ink is left in the cartridge after it is used. For more information see www.hp.com/go/inkusage. Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge Chapter 6 62 Work with ink cartridges
available to avoid possible printing delays. You do not need to replace the ink cartridges until print quality becomes unacceptable. For more information about ordering ink cartridges for the device, see Order printing supplies online. To replace the ink cartridges 1.Make sure the product is turned on. CAUTION:If the product is turned off when you open the front access door to access the ink cartridges, the product cannot release the cartridges for changing. You might damage the product if the ink cartridges are not docked safely when you try to remove them. 2.Open the front access door. The print carriage moves to the far right side of the product. 3.Wait until the print carriage is idle and silent, and then lightly press down on an ink cartridge to release it. If you are replacing the tri-color ink cartridge, remove the ink cartridge from the slot on the left. Replace the ink cartridges 63
If you are replacing the black ink cartridge, remove the ink cartridge from the slot on the right. 4.Pull the ink cartridge toward you, out of its slot. NOTE:HP provides recycling options for used ink cartridges in many countries/ regions. For more information, see HP inkjet supplies recycling program. 5.Remove the new ink cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. 1Copper-colored contacts 2Plastic tape with pink pull tab (must be removed before installing) 3Ink nozzles under tape CAUTION:Do not touch the copper-colored contacts or ink nozzles. Also, do not re-tape the ink cartridges. Doing so can result in clogs, ink failure, and bad electrical connections. Chapter 6 64 Work with ink cartridges
6.Hold the ink cartridge with the HP logo on top, and insert the new ink cartridge into the empty cartridge slot. Make sure you push the ink cartridge in firmly until it snaps into place. If you are installing the tri-color ink cartridge, slide it into the left slot. If you are installing a black ink cartridge, slide it into the right slot. 7.Close the front access door. 8.Make sure you have letter or A4, unused, plain white paper loaded in the input tray. For more information, see Load media. NOTE:If you have colored paper loaded in the input tray when you align the ink cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again. 9.Press OK The HP All-in-One prints an ink cartridge alignment sheet. Replace the ink cartridges 65
10.Load the ink cartridge alignment sheet face down on the scanner glass in the front right corner with the top of the page to the right, and then press OK. For more information, see Load an original on the scanner glass. The HP All-in-One aligns the ink cartridges. Recycle or discard the ink cartridge alignment sheet. Store printing supplies Ink cartridges can be left in the device for extended periods of time. However, to assure optimal ink cartridge health, be sure to turn off the device properly. For more information, see Turn off the device. Advanced ink cartridge maintainance This section contains the following topics: • Align the ink cartridges • Clean the ink cartridges Align the ink cartridges The HP All-in-One prompts you to align cartridges every time you install or replace an ink cartridge. You can also align the ink cartridges at any time from the device control panel or by using the software you installed with the device. Aligning the ink cartridges ensures high-quality output. NOTE:If you remove and reinstall the same ink cartridge, the device will not prompt you to align the ink cartridges. It remembers the alignment values for that ink cartridge, so you do not need to realign the ink cartridges. To align the cartridges from the product control panel 1.Load letter or A4, unused, plain white paper in the input tray. For more information, see Load media. NOTE:If you have colored paper loaded in the input tray when you align the ink cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again. 2.Press the (Setup) button on the product control panel. Chapter 6 66 Work with ink cartridges