HP Officejet 4500 User Manual

							• Answering machine: An answering machine that answers voice calls at the same phone
number you use for fax calls on the device.
• Voice mail service: A voice mail subscription through your telephone company at the same
number you use for fax calls on the device.
3.From the following table, choose the combination of equipment and services applicable to your
home or office setting. Then look up the recommended fax setup. Step-by-step instructions are
included for each case in the sections that follow.
NOTE:If your home or office setup is not described in this section, set up the device as you
would a regular analog phone. Make sure you use the phone cord supplied in the box to connect
one end to your telephone wall jack and the other end to the port labeled 1-LINE on the back of
the device. If you use another phone cord, you might experience problems sending and receiving
faxes.
You might need to connect the supplied phone cord to the adapter provided for your country/
region.
Other equipment or services sharing your fax lineRecommended fax
setup
DSLPBXDistinct
ive ring
serviceVoice
callsComputer
dial-up
modemAnswering
machineVoice
mail
service
       Case A: Separate faxline (no voice callsreceived)
      Case B: Set up thedevice with DSL
      Case C: Set up thedevice with a PBXphone system or anISDN line
      Case D: Fax with adistinctive ringservice on the sameline
      Case E: Sharedvoice/fax line
     Case F: Sharedvoice/fax line withvoice mail
      Case G: Fax lineshared with computermodem (no voicecalls received)
     Case H: Sharedvoice/fax line withcomputer modem
     Case I: Shared voice/fax line withanswering machine
Set up faxing (parallel phone systems) 177
 
						

							Other equipment or services sharing your fax lineRecommended fax
setup
DSLPBXDistinct
ive ring
serviceVoice
callsComputer
dial-up
modemAnswering
machineVoice
mail
service
    Case J: Sharedvoice/fax line withcomputer modemand answeringmachine
    Case K: Sharedvoice/fax line withcomputer dial-upmodem and voicemail
Case A: Separate fax line (no voice calls received)
If you have a separate phone line on which you receive no voice calls, and you have no other
equipment connected on this phone line, set up the device as described in this section.
Back view of the device
1Telephone wall jack
2Use the phone cord supplied in the box with the device to connect to the
1-LINE port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
To set up the device with a separate fax line
1.Using the phone cord supplied in the box with the device, connect one end to your telephone
wall jack, then connect the other end to the port labeled 1-LINE on the back of the device.
NOTE:You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the device,
you might not be able to fax successfully. This special phone cord is different from the phone
cords you might already have in your home or office.
2.Turn on the Auto Answer setting. Appendix C
(continued)
178 Additional fax setup
 
						

							3.(Optional) Change the Rings to Answer setting to the lowest setting (two rings).
4.Run a fax test.
When the phone rings, the device answers automatically after the number of rings you set in the
Rings to Answer setting. The device begins emitting fax reception tones to the sending fax machine
and receives the fax.
Case B: Set up the device with DSL
If you have a DSL service through your telephone company, and do not connect any equipment to
the device, use the instructions in this section to connect a DSL filter between the telephone wall
jack and the device. The DSL filter removes the digital signal that can interfere with the device, so
the device can communicate properly with the phone line. (DSL might be called ADSL in your country/
region.)
NOTE:If you have a DSL line and you do not connect the DSL filter, you will not be able to
send and receive faxes with the device.
Back view of the device
1Telephone wall jack
2DSL (or ADSL) filter and cord supplied by your DSL provider
3Use the phone cord supplied in the box with the device to connect to the
1-LINE port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
To set up the device with DSL
1.Obtain a DSL filter from your DSL provider.
2.Using the phone cord supplied in the box with the device, connect one end to the open port on
the DSL filter, and then connect the other end to the port labeled 1-LINE on the back of the
device.
NOTE:You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the DSL filter to the device, you might
not be able to fax successfully. This special phone cord is different from the phone cords
you might already have in your home or office.
As only one phone cord is supplied, you might need to obtain additional phone cords for this
setup.
Set up faxing (parallel phone systems) 179
 
						

							3.Connect an additional phone cord from the DSL filter to the telephone wall jack.
4.Run a fax test.
If you encounter problems setting up the device with optional equipment, contact your local service
provider or vendor for further assistance.
Case C: Set up the device with a PBX phone system or an ISDN line
If you are using either a PBX phone system or an ISDN converter/terminal adapter, make sure you
do the following:
• If you are using either a PBX or an ISDN converter/terminal adaptor, connect the device to the
port that is designated for fax and phone use. Also, make sure that the terminal adapter is set
to the correct switch type for your country/region, if possible.
NOTE:Some ISDN systems allow you to configure the ports for specific phone equipment.
For example, you might have assigned one port for telephone and Group 3 fax and another
port for multiple purposes. If you have problems when connected to the fax/phone port of
your ISDN converter, try using the port designated for multiple purposes; it might be labeled
multi-combi or something similar.
• If you are using a PBX phone system, set the call waiting tone to off.
NOTE:Many digital PBX systems include a call-waiting tone that is set to on by default.
The call waiting tone will interfere with any fax transmission, and you will not be able to send
or receive faxes with the device. Refer to the documentation that came with your PBX phone
system for instructions on how to turn off the call-waiting tone.
• If you are using a PBX phone system, dial the number for an outside line before dialing the fax
number.
• Make sure you use the supplied cord to connect from the telephone wall jack to the device. If
you do not, you might not be able to fax successfully. This special phone cord is different from
the phone cords you might already have in your home or office. If the supplied phone cord is
too short, you can purchase a coupler from your local electronics store and extend it.
You might need to connect the supplied phone cord to the adapter provided for your country/
region.
If you encounter problems setting up the device with optional equipment, contact your local service
provider or vendor for further assistance.
Case D: Fax with a distinctive ring service on the same line
If you subscribe to a distinctive ring service (through your telephone company) that allows you to
have multiple phone numbers on one phone line, each with a different ring pattern, set up the device
as described in this section.
Back view of the device
Appendix C
180 Additional fax setup
 
						

							1Telephone wall jack
2Use the phone cord supplied in the box with the device to connect to the
1-LINE port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
To set up the device with a distinctive ring service
1.Using the phone cord supplied in the box with the device, connect one end to your telephone
wall jack, then connect the other end to the port labeled 1-LINE on the back of the device.
NOTE:You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the device,
you might not be able to fax successfully. This special phone cord is different from the phone
cords you might already have in your home or office.
2.Turn on the Auto Answer setting.
3.Change the Distinctive Ring setting to match the pattern that the telephone company assigned
to your fax number.
NOTE:By default, the device is set to answer all ring patterns. If you do not set the
Distinctive Ring to match the ring pattern assigned to your fax number, the device might
answer both voice calls and fax calls or it might not answer at all.
4.(Optional) Change the Rings to Answer setting to the lowest setting (two rings).
5.Run a fax test.
The device automatically answers incoming calls that have the ring pattern you selected (Distinctive
Ring setting) after the number of rings you selected (Rings to Answer setting). The device begins
emitting fax reception tones to the sending fax machine and receives the fax.
If you encounter problems setting up the device with optional equipment, contact your local service
provider or vendor for further assistance.
Case E: Shared voice/fax line
If you receive both voice calls and fax calls at the same phone number, and you have no other office
equipment (or voice mail) on this phone line, set up the device as described in this section.
Back view of the device
Set up faxing (parallel phone systems) 181
 
						

							1Telephone wall jack
2Use the phone cord supplied in the box with the device to connect to the
1-LINE port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
3Telephone (optional)
To set up the device with a shared voice/fax line
1.Using the phone cord supplied in the box with the device, connect one end to your telephone
wall jack, then connect the other end to the port labeled 1-LINE on the back of the device.
NOTE:You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the device,
you might not be able to fax successfully. This special phone cord is different from the phone
cords you might already have in your home or office.
2.Do one of the following:
• If you have a parallel-type phone system, remove the white plug from the port labeled 2-
EXT on the back of the device, and then connect a phone to this port.
• If you have a serial-type phone system, you might plug your phone directly on top of the
device cable which has a wall plug attached to it.
3.Now you need to decide how you want the device to answer calls, automatically or manually:
• If you set up the device to answer calls automatically, it answers all incoming calls and
receives faxes. The device will not be able to distinguish between fax and voice calls in this
case; if you suspect the call is a voice call, you will need to answer it before the device
answers the call. To set up the device to answer calls automatically, turn on the Auto
Answer setting.
• If you set up the device to answer faxes manually, you must be available to respond in
person to incoming fax calls or the device cannot receive faxes. To set up the device to
answer calls manually, turn off the Auto Answer setting.
4.Run a fax test.
If you pick up the phone before the device answers the call and hear fax tones from a sending fax
machine, you will need to answer the fax call manually.
If you encounter problems setting up the device with optional equipment, contact your local service
provider or vendor for further assistance.
Case F: Shared voice/fax line with voice mail
If you receive both voice calls and fax calls at the same phone number, and you also subscribe to
a voice mail service through your telephone company, set up the device as described in this section.
NOTE:You cannot receive faxes automatically if you have a voice mail service at the same
phone number you use for fax calls. You must receive faxes manually; this means you must be
available to respond in person to incoming fax calls. If you want to receive faxes automatically
instead, contact your telephone company to subscribe to a distinctive ring service, or to obtain
a separate phone line for faxing.
Appendix C
182 Additional fax setup
 
						

							Back view of the device
1Telephone wall jack
2Use the phone cord supplied in the box with the device to connect to the
1-LINE port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
To set up the device with voice mail
1.Using the phone cord supplied in the box with the device, connect one end to your telephone
wall jack, then connect the other end to the port labeled 1-LINE on the back of the device.
You might need to connect the supplied phone cord to the adapter provided for your country/
region.
NOTE:You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the device,
you might not be able to fax successfully. This special phone cord is different from the phone
cords you might already have in your home or office.
2.Turn off the Auto Answer setting.
3.Run a fax test.
You must be available to respond in person to incoming fax calls, or the device cannot receive faxes.
You must initiate the manual fax before voicemail picks up the line.
If you encounter problems setting up the device with optional equipment, contact your local service
provider or vendor for further assistance.
Case G: Fax line shared with computer modem (no voice calls received)
If you have a fax line on which you receive no voice calls, and you also have a computer modem
connected on this line, set up the device as described in this section.
NOTE:If you have a computer dial-up modem, your computer dial-up modem shares the phone
line with the device. You will not be able to use both your modem and the device simultaneously.
For example, you cannot use the device for faxing while you are using your computer dial-up
modem to send an e-mail or access the Internet.
•Set up the device with a computer dial-up modem
•
Set up the device with a computer DSL/ADSL modem
Set up faxing (parallel phone systems) 183
 
						

							Set up the device with a computer dial-up modem
If you are using the same phone line for sending faxes and for a computer dial-up modem, follow
these directions for setting up the device.
Back view of the device
1Telephone wall jack
2Use the phone cord supplied in the box with the device to connect to the
1-LINE port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
3Computer with modem
To set up the device with a computer dial-up modem
1.Remove the white plug from the port labeled 2-EXT on the back of the device.
2.Find the phone cord that connects from the back of your computer (your computer dial-up
modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it
into the port labeled 2-EXT on the back of the device.
3.Using the phone cord supplied in the box with the device, connect one end to your telephone
wall jack, then connect the other end to the port labeled 1-LINE on the back of the device.
NOTE:You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the device,
you might not be able to fax successfully. This special phone cord is different from the phone
cords you might already have in your home or office.
4.If your modem software is set to receive faxes to your computer automatically, turn off that
setting.
NOTE:If you do not turn off the automatic fax reception setting in your modem software,
the device will not be able to receive faxes.
5.Turn on the Auto Answer setting.
6.(Optional) Change the Rings to Answer setting to the lowest setting (two rings).
7.Run a fax test.
When the phone rings, the device automatically answers after the number of rings you set in the
Rings to Answer setting. The device begins emitting fax reception tones to the sending fax machine
and receives the fax.
If you encounter problems setting up the device with optional equipment, contact your local service
provider or vendor for further assistance. Appendix C
184 Additional fax setup
 
						

							Set up the device with a computer DSL/ADSL modem
If you have a DSL line and use that phone line to send faxes, follow these instructions to set up your
fax.
1Telephone wall jack
2Parallel splitter
3DSL/ADSL filter
Connect one end of the phone jack that was supplied with the device to
connect to the 1-LINE port on the back of the device. Connect the other
end of the cord to the DSL/ADSL filter.
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
4Computer
5Computer DSL/ADSL modem
NOTE:You will need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on
the front and two RJ-11 ports on the back. Do not use a 2–line phone splitter, a serial splitter,
or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.
To set up the device with a computer DSL/ADSL modem
1.Obtain a DSL filter from your DSL provider.
2.Using the phone cord provided in the box with the device, connect one end to the DSL filter, and
then connect the other end to the port labeled 1-LINE on the back of the device.
NOTE:You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the DSL filter to the back of the device,
you might not be able to fax successfully. This special phone cord is different from the phone
cords you might already have in your home or office.
3.Connect the DSL filter to the parallel splitter.
Set up faxing (parallel phone systems) 185
 
						

							4.Connect the DSL modem to the parallel splitter.
5.Connect the parallel splitter to the wall jack.
6.Run a fax test.
When the phone rings, the device automatically answers after the number of rings you set in the
Rings to Answer setting. The device begins emitting fax reception tones to the sending fax machine
and receives the fax.
If you encounter problems setting up the device with optional equipment, contact your local service
provider or vendor for further assistance.
Case H: Shared voice/fax line with computer modem
There are two different ways to set up the device with your computer based on the number of phone
ports on your computer. Before you begin, check your computer to see if it has one or two phone
ports.
NOTE:If your computer has only one phone port, you will need to purchase a parallel splitter
(also called a coupler), as shown below. (A parallel splitter has one RJ-11 port on the front and
two RJ-11 ports on the back. Do not use a two-line phone splitter, a serial splitter, or a parallel
splitter which has two RJ-11 ports on the front and a plug on the back.)
•Shared voice/fax with computer dial-up modem
•
Shared voice/fax with computer DSL/ADSL modem
Shared voice/fax with computer dial-up modem
If you use your phone line for both fax and telephone calls, use these instructions to set up your fax.
There are two different ways to set up the device with your computer based on the number of phone
ports on your computer. Before you begin, check your computer to see if it has one or two phone
ports.
NOTE:If your computer has only one phone port, you will need to purchase a parallel splitter
(also called a coupler), as shown below. (A parallel splitter has one RJ-11 port on the front and
two RJ-11 ports on the back. Do not use a two-line phone splitter, a serial splitter, or a parallel
splitter which has two RJ-11 ports on the front and a plug on the back.)
Example of a parallel splitter
To set up the product on the same phone line as a computer with two phone ports
Back view of the product
Appendix C
186 Additional fax setup