HP Officejet 4500 User Manual

							C Additional fax setup
Set up faxing (parallel phone systems)..................................................................................175
Choose the correct fax setup for your home or office.......................................................176
Case A: Separate fax line (no voice calls received).........................................................178
Case B: Set up the device with DSL.................................................................................179
Case C: Set up the device with a PBX phone system or an ISDN line............................180
Case D: Fax with a distinctive ring service on the same line............................................180
Case E: Shared voice/fax line..........................................................................................181
Case F: Shared voice/fax line with voice mail..................................................................182
Case G: Fax line shared with computer modem (no voice calls received).......................183
Set up the device with a computer dial-up modem.....................................................184
Set up the device with a computer DSL/ADSL modem..............................................185
Case H: Shared voice/fax line with computer modem......................................................186
Shared voice/fax with computer dial-up modem.........................................................186
Shared voice/fax with computer DSL/ADSL modem..................................................188
Case I: Shared voice/fax line with answering machine....................................................189
Case J: Shared voice/fax line with computer modem and answering machine................190
Shared voice/fax line with computer dial-up modem and answering machine...........191
Shared voice/fax line with computer DSL/ADSL modem and answering
machine......................................................................................................................193
Case K: Shared voice/fax line with computer dial-up modem and voice mail..................194
Serial-type fax setup...............................................................................................................196
Test fax setup.........................................................................................................................197
D Network setup (some models only)
Change basic network settings...............................................................................................198
View and print network settings........................................................................................198
Turn the wireless radio on and off (some models only)....................................................198
Change advanced network settings.......................................................................................198
Set link speed...................................................................................................................199
To View IP settings...........................................................................................................199
To Change IP settings......................................................................................................199
Set up the device for wireless communication (some models only).......................................200
Understand 802.11 wireless network settings..................................................................200
To set up wireless communication using the device control panel with wireless setup
wizard...............................................................................................................................201
To set up wireless communication using the installer (Windows)....................................202
To set up wireless communication using the installer (Mac OS X)...................................202
Connect the device using an ad hoc wireless network connection..................................202
To turn off wireless communication..................................................................................203
To print a wireless test page.............................................................................................203
Reset wireless settings.....................................................................................................203
Change the connection method........................................................................................203
Guidelines for ensuring wireless network security............................................................204
To add hardware addresses to a WAP.......................................................................204
Other guidelines.........................................................................................................204
Guidelines for reducing interference on a wireless network.............................................204
Uninstall and reinstall the software.........................................................................................204
E Device management tools
Toolbox (Windows).................................................................................................................207 Contents
7
 
						

							Use the HP Solution Center (Windows).................................................................................207
HP Utility (Mac OS X).............................................................................................................207
Embedded Web server (some models only)..........................................................................208
F Errors (Windows)
Fax Memory Full.....................................................................................................................210
Device Disconnected..............................................................................................................210
Ink Alert...................................................................................................................................210
Cartridge Problem..................................................................................................................211
Solution 1: Install the ink cartridges correctly...................................................................211
Solution 2: Turn the product off and on............................................................................213
Solution 3: Clean the electrical contacts...........................................................................213
Solution 4: Replace the ink cartridge................................................................................213
Paper Mismatch......................................................................................................................213
The cartridge cradle cannot move..........................................................................................213
Paper Jam..............................................................................................................................213
Paper Jam..............................................................................................................................213
The printer is out of paper......................................................................................................214
Printer Offline..........................................................................................................................214
Printer Paused........................................................................................................................214
Document failed to print..........................................................................................................214
General printer error...............................................................................................................214
Align cartridge.........................................................................................................................215
Index............................................................................................................................................216
8
 
						

							1 Get started
This guide provides details about how to use the device and to resolve problems.
•
Accessibility
•
Eco-Tips
•
Understand the device parts
•
Use the product control panel
•
Finding the device model number
•
Select print media
•
Load an original on the scanner glass
•
Load an original in the automatic document feeder (ADF)
•
Load media
•
Maintain the device
•
Turn off the device
NOTE:If you are using the device with a computer running Windows XP Starter
Edition, Windows Vista Starter Edition, or Windows 7 Starter Edition, some features
might not be available. For more information, see 
Operating system compatibility.
Accessibility
The device provides a number of features that make it accessible for people with
disabilities.
Visual
The device software is accessible for users with visual impairments or low vision through
the use of your operating systems accessibility options and features. It also supports
most assistive technology such as screen readers, Braille readers, and voice-to-text
applications. For users who are color blind, colored buttons and tabs used in the software
and on the device control panel have simple text or icon labels that convey the appropriate
action.
Mobility
For users with mobility impairments, the device software functions can be executed
through keyboard commands. The software also supports Windows accessibility options
such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The device doors, buttons,
paper trays, and paper guides can be operated by users with limited strength and reach.
Support
For more details about the accessibility of this product and HPs commitment to product
accessibility, visit HPs Web site at 
www.hp.com/accessibility.
For accessibility information for Mac OS X, visit the Apple Web site at 
www.apple.com/
accessibility.
Get started 9
 
						

							Eco-Tips
HP is committed to helping customers reduce their environmental footprint. HP has
provided the Eco-Tips below to help you focus on ways to assess and reduce the impact
of your printing choices. In addition to specific features in this product, please visit the HP
Eco Solutions Web site for more information on HPs environmental initiatives.
www.hp.com/hpinfo/globalcitizenship/environment/
•Duplex printing: Use Paper-saving Printing to print two-sided documents with
multiple pages on same sheet to reduce paper usage. For more information, see
Two-sided printing (duplexing).
•Smart Web printing (Windows): The HP Smart Web Printing interface includes a
Clip Book and Edit Clips window where you can store, organize, or print clips you
have gathered from the Web. For more information, see 
Print a Web page.
•Energy Savings Information: To determine the ENERGY STAR® qualification
status for this product, see 
Power consumption.
•Recycled Materials: For more information regarding recycling of HP products,
please visit:
www.hp.com/hpinfo/globalcitizenship/environment/recycle/
Understand the device parts
This section contains the following topics:
•
Front view
•
Printing supplies area
•
Back view
Front view
HP Officejet 4500 / HP Officejet 4500 WirelessHP Officejet 4500 Desktop
Chapter 1
10 Get started
 
						

							1Control panel
2Main tray
3Cartridge access door
4Scanner glass
5Automatic document feeder
6Scanner lid
Printing supplies area
HP Officejet 4500 / HP Officejet 4500 WirelessHP Officejet 4500 Desktop
1Cartridge access door
2Ink cartridges
Back view
HP Officejet 4500 / HP Officejet 4500 WirelessHP Officejet 4500 Desktop
1Universal serial bus (USB) port
2Ethernet port (HP Officejet 4500 only)
3Power input
Understand the device parts 11
 
						

							41-LINE (fax)
52-EXT (phone)
Use the product control panel
This section contains the following topics:
•
Overview of buttons and lights
•
Change product settings
•
Types of messages
Overview of buttons and lights
The following diagram and related table provide a quick reference to the device control
panel features.
LabelName and Description
1Wireless button (HP Officejet 4500 Wireless): Turns the 802.11 wireless feature on or off. The
button is lit when the wireless feature is on.
2Keypad: Enters values.
3Attention light: Indicates an error condition.
4Back button: Reverts back to its previous setting or upper level menu.
5Left arrow button: Navigates forward through settings in the menus.
6OK button: Selects the current menu or setting.
7Right arrow button: Navigates in reverse through settings in the menus.
8Setup: Presents the Setup menu for generating reports and other maintenance settings, and
for accessing the Help menu. The topic that you select from the Help menu opens a help window
on your computer screen.
9Start: Initiates a copy, fax, or scan job. Pressing Start processes the job according to the function
selected.
10Cancel: Stops a job, exits a menu, or exits settings.
Chapter 1
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12 Get started
 
						

							LabelName and Description
11Scan function indicator 
12Copy Color function indicator 
13Copy B&W function indicator 
14Fax Color function indicator 
15Fax B&W function indicator 
16Power: Turns the device on or off. The Power button is lit when the device is on. The light blinks
while performing a job.
When the device is turned off, a minimal amount of power is still supplied. To completely
disconnect the power supply, turn the device off, and then unplug the power cord.
Change product settings
You use the control panel to change the product’s mode and settings, print reports, or
get help for the product.
TIP:If the product is connected to a computer, you can also change the product
settings using software tools available on your computer, such as the Toolbox
(Windows), the HP Utility (Mac OS X), or the embedded Web server (EWS). For more
information about these tools, see 
Device management tools.
This section contains the following topics:
•
Select the mode
•
Change product settings
Select the mode
The mode indicator arrow on the control panel shows the mode currently selected for the
product.
NOTE:After selecting a mode and changing settings, press  (Start button) to
start the job.
To select a different mode
Press left arrow 
 or right arrow  to select the desired mode, and then press OK.
(continued)
Use the product control panel 13
 
						

							To change settings for a mode
1.After selecting a mode, press the arrow buttons to scroll through the available settings
available, and then press OK to select the setting you want to change.
2.Press the arrow buttons to change the settings, and then press OK.
NOTE:Use the left arrow  button or  button when you want to delete an incorrect
entry on the display.
Change product settings
To change the product settings or print reports, use the options available in the Setup
menu:
1.Press the 
 (Setup) button
2.Press the arrow buttons to scroll through the menus.
3.Press OK to select menus or options.
NOTE:Use the left arrow  button or  button when you want to delete an incorrect
entry on the display.
Types of messages
While using the product, messages will appear on the control panel display. These
messages provide information about the products activity. While some types of
messages just provide information about the products status, other types of messages
might require that you take the appropriate action (often specified in the message itself)
before the product can continue functioning.
Status messages
Status messages reflect the current state of the device. They inform you of normal
operation and require no action to clear them. They change as the state of the device
changes. Whenever the device is ready, not busy, and has no pending warning
messages, the status message READY appears if the device is turned on.
Warning messages
Warning messages inform you of events that require your attention, but they do not
prevent the device from operating. An example of a warning message is a low ink warning.
These messages appear until you resolve the condition.
Error messages
Error messages communicate that some action must be performed, such as adding
media or clearing a media jam. These messages are usually accompanied by a blinking
red Attention light. Take the appropriate action to continue printing.
If the error message shows an error code, press the Power button to turn off the device,
and then turn it on again. In most situations, this action solves the problem. If the message
persists, your device might need service. For more information, see 
Solve a problem.
Chapter 1
14 Get started
 
						

							Critical error messages
Critical error messages inform you of a device failure. Some of these messages can be
cleared by pressing the Power button to turn off the device, and then turning it on again.
If a critical error persists, service is required. For more information, see 
Solve a
problem.
Finding the device model number
In addition to the model name that appears on the front of the device, this device has a
specific model number. You can use this number to help determine which supplies or
accessories are available for your product, as well as when obtaining support.
The model number is printed on a label located inside the device, near the ink cartridges
area.
Select print media
The device is designed to work well with most types of office media. It is best to test a
variety of print media types before buying large quantities. Use HP media for optimum
print quality. Visit the HP Web site at 
www.hp.com for more information about HP media.
HP recommends plain papers with the ColorLok logo for printing
and copying of everyday documents. All papers with the ColorLok
logo are independently tested to meet high standards of reliability
and print quality, and produce documents with crisp, vivid color,
bolder blacks & dry faster than ordinary plain papers. Look for
papers with the ColorLok logo in a variety of weights and sizes
from major paper manufacturers.
This section contains the following topics:
•
Recommended papers for printing and copying
•
Recommended papers for photo printing
•
Tips for selecting and using media
Recommended papers for printing and copying
If you want the best print quality, HP recommends using HP papers that are specifically
designed for the type of project you are printing.
Depending on your country/region, some of these papers might not be available.
HP Brochure Paper
HP Superior Inkjet
PaperThese papers are glossy-coated or matte-coated on both sides for two-
sided use. They are the perfect choice for near-photographic
reproductions and business graphics for report covers, special
presentations, brochures, mailers, and calendars.
HP Bright White Inkjet
PaperHP Bright White Inkjet Paper delivers high-contrast colors and sharp
text. It is opaque enough for two-sided color usage with no show-
through, which makes it ideal for newsletters, reports, and flyers. It
features ColorLok Technology for less smearing, bolder blacks and
vivid colors.
Select print media 15
 
						

							HP Printing PaperHP Printing Paper is a high-quality multifunction paper. It produces
documents that look and feel more substantial than documents printed
on standard multipurpose or copy paper. It features ColorLok
Technology for less smearing, bolder blacks and vivid colors. It is acid-
free for longer lasting documents.
HP Office PaperHP Office Paper is a high-quality multifunction paper. It is suitable for
copies, drafts, memos and other everyday documents. It features
ColorLok Technology for less smearing, bolder blacks and vivid colors.
It is acid-free for longer lasting documents
HP Office Recycled
PaperHP Office Recycled Paper is a high-quality multifunction paper made
with 30% recycled fiber. It features ColorLok Technology for less
smearing, bolder blacks and vivid colors. It is acid-free for longer lasting
documents.
HP Premium
Presentation Paper
HP Professional PaperThese papers are heavy two-sided matte papers perfect for
presentation, proposals, reports and newsletters. They are
heavyweight for an impressive look and feel.
HP Premium Inkjet
Transparency FilmHP Premium Inkjet Transparency Film makes your color presentations
vivid and even more impressive. This film is easy to use and handle and
dries quickly without smudging.
HP Advanced Photo
PaperThis thick photo paper features an instant-dry finish for easy handling
without smudging. It resists water, smears, fingerprints, and humidity.
Your prints have a look and feel comparable to a store processed photo.
It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm
(4 x 6 inch), 13x18 cm (5 x7 inch) and two finishes – glossy or soft gloss
(satin matte). It is acid-free for longer lasting documents.
HP Everyday Photo
PaperPrint colorful, everyday snapshots at a low cost, using paper designed
for casual photo printing. This affordable, photo paper dries quickly for
easy handling. Get sharp, crisp images when you use this paper with
any inkjet printer. Available in semi-gloss finish in 8.5 x11 inch, A4, 4 x
6 inch and 10 x 15 cm. It is acid-free for longer lasting documents.
HP Iron-On TransfersHP Iron-on Transfers (for color fabrics or for light or white fabrics) are
the ideal solution for creating custom T-shirts from your digital photos.
To order HP papers and other supplies, go to www.hp.com/buy/supplies. If prompted,
choose your country/region, follow the prompts to select your product, and then click one
of the shopping links on the page.
NOTE:At this time, some portions of the HP Web site are available in English only.
HP Photo Value Packs:
HP Photo Value Packs conveniently package Original HP ink cartridges and HP
Advanced Photo Paper to save you time and take the guesswork out of printing affordable
professional photos with your HP printer. Original HP inks and HP Advanced Photo Paper
have been designed to work together so your photos are long lasting and vivid, print after
print. Great for printing out an entire vacation’s worth of photos or multiple prints to share.
Recommended papers for photo printing
If you want the best print quality, HP recommends using HP papers that are specifically
designed for the type of project you are printing.
Chapter 1
(continued)
16 Get started