HP Officejet 4500 User Manual

							Test fax setup
You can test your fax setup to check the status of the device and to make sure it is set up properly
for faxing. Perform this test after you have completed setting up the device for faxing. The test does
the following:
• Tests the fax hardware
• Verifies the correct type of phone cord is connected to the device
• Checks that the phone cord is plugged into the correct port
• Checks for a dial tone
• Checks for an active phone line
• Tests the status of your phone line connection
The device prints a report with the results of the test. If the test fails, review the report for information
on how to fix the problem and rerun the test.
To test fax setup via the device control panel
1.Set up the device for faxing according to your particular home or office setup instructions.
2.Make sure the ink cartridges are installed, and that full-size paper is loaded in the input tray
before starting the test.
3.From the device control panel, press Setup.
4.Select Tools, and then select Run Fax Test.
The device displays the status of the test on the display and prints a report.
5.Review the report.
• If the test passes and you are still having problems faxing, check the fax settings listed in
the report to verify the settings are correct. A blank or incorrect fax setting can cause
problems faxing.
• If the test fails, review the report for more information on how to fix any problems found.
Test fax setup 197
 
						

							D Network setup (some models
only)
You can manage network settings for the device through the device control panel as described in
the next section. Additional advanced settings are available in the embedded Web server, a
configuration and status tool you access from your Web browser using an existing network
connection to the device. For more information, see 
Embedded Web server (some models only).
This section contains the following topics:
•
Change basic network settings
•
Change advanced network settings
•
Set up the device for wireless communication (some models only)
•
Uninstall and reinstall the software
Change basic network settings
The control-panel options enable you to set up and manage a wireless connection and to perform
a variety of network management tasks. This includes viewing the network settings, restoring the
network defaults, turning the wireless radio on and off, and changing the network settings.
This section contains the following topics:
•
View and print network settings
•
Turn the wireless radio on and off (some models only)
View and print network settings
You can display a summary of the network settings on the device control panel or the Network
Toolbox. You can print a more detailed network configuration page. The network configuration page
lists all of the important network settings such as the IP address, link speed, DNS, and mDNS. For
information on the network settings, see 
Understand the network configuration page (some models
only).
1.Press the Setup button.
2.Press the arrow keys until Print Report is highlighted, and then press OK.
3.Press the arrow keys unitl Network Settings is highlighted, and then press OK.
Turn the wireless radio on and off (some models only)
The wireless radio is on by default, as indicated by the blue light on the front of the device. In order
to stay connected to a wireless network, the radio must stay on. However, if your device is connected
to a wired network or you have a USB connection, the radio is not used. In this case you might want
to turn the radio off.
1.Press the Setup button.
2.Press the arrow keys until Network is highlighted, and then press OK.
3.Select Wireless Radio, and then select Yes to turn the radio on, or No to turn the radio off.
Change advanced network settings
The advanced network settings are provided for your convenience. However, unless you are an
advanced user, you should not change any of these settings. The advanced settings include Link
Speed, IP Settings, and Default Gateway.
198 Network setup (some models only)
 
						

							This section contains the following topics:
•
Set link speed
•
To View IP settings
•
To Change IP settings
Set link speed
You can change the speed at which data is transmitted over the network. The default is
Automatic.
1.Press the Setup button.
2.Press the arrow keys until Network is highlighted, then press OK.
3.Select Advanced Setup, then select Link Speed.
4.Press the number next to the link speed that matches your network hardware:
•1. Automatic
•2. 10-Full
•3. 10-Half
•4. 100-Full
•5. 100-Half
To View IP settings
To view the IP address of the device:
• Print the network configuration page. For more information, see 
Understand the network
configuration page (some models only).
• Or, open the Network Toolbox (Windows), click the Network Settings tab, click the Wired or
Wireless tab (depending on the current connection), and then click IP Settings.
To Change IP settings
The default IP setting for the IP settings is Automatic, which sets the IP settings automatically.
However, if you are an advanced user, you might want to manually change, such as the IP address,
subnet mask, or the default gateway.
CAUTION:Be careful when manually assigning an IP address. If you enter an invalid IP
address during the installation, your network components will not be able to connect with the
device.
1.Press the Setup button.
2.Press the arrow keys until Network is highlighted, and then press OK.
3.Select Advanced Setup, select IP Settings, and then select Manual IP Settings.
4.Press the number next to the IP setting:
•1. IP Address
•2. Subnet Mask
•3. Default Gateway
5.Enter your changes, and then press OK.
Change advanced network settings 199
 
						

							Set up the device for wireless communication (some models only)
You may set up the device for wireless communication using one of the following ways:
Setup method
Infrastructure
wireless
communicationAd hoc wireless
communication*
USB cable
For more information, see 
To set up wirelesscommunication using the installer (Mac OS X) or Toset up wireless communication using the installer(Windows).
Device control panel
* An ad hoc network can be set up using the Wireless Connection Utility on the HP software CD.
NOTE:If you encounter problems, see Solve wireless problems (some models only).
To use the device with any wireless connection, you must run the installation program at least
once from the HP software CD and create a wireless connection.
Make sure the device is not connected to the network using a network cable.
The sending device must have built-in 802.11 capabilities or an 802.11 wireless card installed.
The device and the computers that use it must be on the same subnet.
Before installing the device software, you may wish to find out the settings of your network. Obtain
the information from your system administrators, or complete the following tasks:
• Obtain your networks network name or Service Set Identifier (SSID) and communication mode
(infrastructure or ad hoc) from the configuration utility for the networks wireless access point
(WAP) or the computers network card.
• Find out the type of encryption your network uses, such as Wired Equivalent Privacy (WEP).
• Find out the security password or encryption key of the wireless device.
This section contains the following topics:
•
Understand 802.11 wireless network settings
•
To set up wireless communication using the device control panel with wireless setup wizard
•
To set up wireless communication using the installer (Windows)
•
To set up wireless communication using the installer (Mac OS X)
•
Connect the device using an ad hoc wireless network connection
•
To turn off wireless communication
•
To print a wireless test page
•
Reset wireless settings
•
Change the connection method
•
Guidelines for ensuring wireless network security
•
Guidelines for reducing interference on a wireless network
Understand 802.11 wireless network settings
Network name (SSID)
By default, the device looks for the wireless network name or SSID named hpsetup. Your network
may have a different SSID.
Communication mode Appendix D
200 Network setup (some models only)
 
						

							There are two communication mode options:
•Ad hoc: On an ad hoc network, the device is set to ad hoc communication mode and
communicates directly with other wireless devices without the use of a WAP.
All devices on the ad hoc network must:
◦Be 802.11 compatible
◦Have ad hoc as the communication mode
◦Have the same network name (SSID)
◦Be on the same subnet and same channel
◦Have the same 802.11 security settings
•Infrastructure (recommended): On an infrastructure network, the device is set to infrastructure
communication mode and communicates with other devices on the network, whether the devices
are wired or wireless, through a WAP. WAPs commonly act as routers or gateways on small
networks.
Security settings
NOTE:For more information on wireless security, visit www.weca.net/opensection/pdf/whitepaper_wi-fi_security4-29-03.pdf.
•Network authentication: The devices factory default setting is Open, which does not require
security for authorization or encryption. The other possible values are OpenThenShared,
Shared, and WPA-PSK (Wi-Fi
® Protected Access Pre-Shared Key).
WPA increases the level of over-the-air data protection and access control on existing and future
Wi-Fi networks. It addresses all known weaknesses of WEP, the original native security
mechanism in the 802.11 standard.
WPA2 is the second generation of WPA security; it provides enterprise and consumer Wi-Fi
users with a high level of assurance that only authorized users can access their wireless
networks.
•Data encryption:
◦Wired Equivalent Privacy (WEP) provides security by encrypting data sent over radio waves
from one wireless device to another wireless device. Devices on a WEP-enabled network
use WEP keys to encode data. If your network uses WEP, you must know the WEP key(s)
it uses.
◦WPA uses the Temporal Key Integrity Protocol (TKIP) for encryption and employs 802.1X
authentication with one of the standard Extensible Authentication Protocol (EAP) types
available today.
◦WPA2 provides a new encryption scheme, the Advanced Encryption Standard (AES). AES
is defined in counter cipher-block chaining mode (CCM) and supports the Independent
Basic Service Set (IBSS) to enable security between client workstations operating in ad hoc
mode.
To set up wireless communication using the device control panel with wireless setup
wizard
The Wireless Setup Wizard provides an easy way to set up and manage a wireless connection to
your device.
NOTE:To use this method, you must have a wireless network set up and running.
1.Set up the device hardware (see the getting started guide or the setup poster that came with
your device).
2.On the device control panel, press the Setup button.
3.Press an arrow button to move to Wireless Menu, and then press OK.
4.Press an arrow button to move to Setup Wizard, and then press OK.
5.Follow the display instructions to complete the setup.
Set up the device for wireless communication (some models only) 201
 
						

							NOTE:If you cannot find the network name (SSID) and WPA key or WEP passphrase, contact
your network administrator or the person who set up the wireless network..
To set up wireless communication using the installer (Windows)
NOTE:For this method, you will need to have a wireless network set up and running. You will
also need a USB cable. Do not attach the USB cable until prompted by the installer.
1.Save any open documents. Close any applications that are running on your computer.
2.Insert the HP software CD into the CD drive. The CD menu runs automatically. If the CD menu
does not start automatically, double-click the setup icon on the HP Software CD.
3.On the CD menu, click Install Network/Wireless Device, and then follow the onscreen
instructions.
NOTE:If the firewall software on your computer displays any messages during the
installation, select the “always permit/allow“ option in the messages. Selecting this option
allows the software to install successfully on your computer.
4.When prompted, temporarily connect the USB wireless setup cable.
5.Follow the onscreen instructions to complete the installation.
NOTE:If you cannot find the network name (SSID) and WPA key or WEP passphrase,
contact your network administrator or the person who set up the wireless network.
6.Disconnect the USB wireless setup cable when prompted.
To set up wireless communication using the installer (Mac OS X)
1.Connect a USB wireless setup cable to the port on the back of the HP device and then to any
USB port on the computer.
2.Place the HP software CD into the computer.
3.Double-click the HP Installer icon on the HP Software CD, and then follow the onscreen
instructions.
NOTE:If you cannot find the network name (SSID) and WPA key or WEP passphrase,
contact your network administrator or the person who set up the wireless network..
4.Disconnect the USB wireless setup cable when prompted.
Connect the device using an ad hoc wireless network connection
Method 1
1.Turn on wireless in your computer and in the device.
2.On your computer, connect to the network name (SSID) “hpsetup“. (This network name is the
default, ad hoc network created by the HP device.)
NOTE:If your HP device was previously configured for a different network, you can restore
the network defaults to enable the device to use “hpsetup“. To restore the network defaults
complete the following steps:
Reset the administrator password and network settings: Select Setup, select
Network, and then select Restore Network Defaults. For more information, see 
Generaltroubleshooting tips and resources.
Appendix D
202 Network setup (some models only)
 
						

							To turn off wireless communication
•Device control panel: Press Setup, then select Wireless, then select Wireless ON/OFF, and
then select either On or Off.
• Press the wireless button on the front of the device.
To print a wireless test page
Print the wireless test page for information about the devices wireless connection. The wireless test
page provides information about the devices status, MAC address, and IP address. If the device is
connected to a network, the test page displays details about the network settings.
▲Device control panel: Press Setup, select Print Report, select Wireless Test, and then press
OK.
Reset wireless settings
Reset network configuration settings
If the device is still unable to communicate with the network, reset the device’s network settings.
• Press Setup. Press an arrow button to move to Network, and then press OK.
• Press an arrow button to move to Reset Wireless, and then press OK.
• Print the wireless configuration page and verify that the network settings have been reset. For
more information, see 
Understand the network configuration page (some models only).
By default, the network name (SSID) is “hpsetup” and the communication mode is “ad hoc.”
Change the connection method
If you have installed the software and connected your HP device using a USB or Ethernet cable, you
can change to a wireless connection any time you want.
Change from a USB connection to a wireless connection (Windows)
1.Select Start, Programs, HP, select your device, and then select Change Connection
Method.
2.Press Add a Device.
3.Follow the onscreen instructions and remove the USB cable when prompted.
Change from a USB connection to a wireless connection (Mac OS X)
1.Click the HP Device Manager icon on the Dock or in the Hewlett Packard folder in the
Applications folder.
2.From the Information and Settings list, select Network Printer Setup Utility.
3.Follow the onscreen instructions to configure the network settings.
Change from an Ethernet connection to a wireless connection
NOTE:For Ethernet-enabled HP devices only.
1.Open the embedded Web server (EWS). For more information, see Embedded Web server(some models only).
2.Click the Networking tab, and then click Wireless (802.11) in the left pane.
3.On the Wireless Setup tab, press Start Wizard.
4.Follow the onscreen instructions to change from an Ethernet connection to a wireless
connection.
5.After you finish changing the settings, disconnect the Ethernet cable.
Set up the device for wireless communication (some models only) 203
 
						

							Guidelines for ensuring wireless network security
This section contains the following topics:
•
To add hardware addresses to a WAP
•
Other guidelines
To add hardware addresses to a WAP
MAC filtering is a security feature in which a WAP is configured with a list of MAC addresses (also
called hardware addresses) of devices that are allowed to gain access to the network through the
WAP.
If the WAP does not have the hardware address of a device attempting to access the network, the
WAP denies the device access to the network.
If the WAP filters MAC addresses, then the devices MAC address must be added to the WAPs list
of accepted MAC addresses.
1.Print the network configuration page. For information on the network configuration page, see
Understand the network configuration page (some models only).
2.Open the WAPs configuration utility, and add the devices hardware address to the list of
accepted MAC addresses.
Other guidelines
To keep the wireless network secure, follow these guidelines:
• Use a password with at least 20 random characters. You can use up to 63 characters in a WPA
password.
• Avoid any common words or phrases, easy sequences of characters (such as all 1s), and
personally-identifiable information for passwords. Always use random strings composed of
uppercase and lowercase letters, numbers, and if allowed, special characters such as
punctuation.
• Change the password periodically.
• Change the default password provided by the manufacturer for administrator access to the
access point or wireless router. Some routers let you change the administrator name as well.
• Turn off administrative access over wireless if possible. If you do this, you need to connect to
the router with a wired Ethernet connection when you want to make configuration changes.
• Turn off remote administrative access over the Internet on your router, if possible. You can use
Remote Desktop to make an encrypted connection to a computer running behind your router
and make configuration changes from the local computer you are accessing over the Internet.
• To avoid accidentally connecting to another partys wireless network, turn off the setting to
automatically connect to non-preferred networks. This is disabled by default in Windows XP.
Guidelines for reducing interference on a wireless network
The following tips will help reduce the chances for interference in a wireless network:
• Keep the wireless devices away from large metal objects, such as filing cabinets, and other
electromagnetic devices, such as microwaves and cordless telephones, as these objects can
disrupt radio signals.
• Keep the wireless devices away from large masonry structures and other building structures as
these objects can absorb radio waves and lower signal strength.
• For an infrastructure network, position the WAP in a central location in line of sight with the
wireless devices on the network.
• Keep all wireless devices on the network within range of one another.
Uninstall and reinstall the software
If your installation is incomplete, or if you connected the USB cable to the computer before prompted
by the software installation screen, you might need to uninstall and then reinstall the software. Do Appendix D
204 Network setup (some models only)
 
						

							not simply delete the device application files from your computer. Make sure to remove them properly
using the uninstall utility provided when you installed the software that came with the device.
There are three methods to uninstall the software on a Windows computer, and one method to
uninstall on a Macintosh computer.
To uninstall from a Windows computer, method 1
1.Disconnect the device from your computer. Do not connect it to your computer until after you
have reinstalled the software.
2.On the Windows taskbar, click Start, select Programs or All Programs, select the product
name, and then click Uninstall.
3.Follow the onscreen instructions.
4.If you are asked whether you would like to remove shared files, click No.
Other programs that use these files might not work properly if the files are deleted.
5.Restart your computer.
6.To reinstall the software, insert the HP Software CD into your computers CD drive, follow the
onscreen instructions.
7.Connect the device when the software prompts you to connect it to the computer.
8.Press the Power button to turn the device on.
After connecting and turning on the device, you might have to wait several minutes for all of the
Plug and Play events to complete.
9.Follow the onscreen instructions.
When the software installation is complete, the HP Digital Imaging Monitor  icon appears in the
Windows system tray.
To uninstall from a Windows computer, method 2
NOTE:Use this method if Uninstall is not available in the Windows Start menu.
1.On the Windows taskbar, click Start, select Settings, select Control Panel, and then click Add/
Remove Programs.
- Or -
Click Start, click Control Panel, and then double-click Programs and Features.
2.Select the product name, and then click Change/Remove or Uninstall/Change.
Follow the onscreen instructions.
3.Disconnect the device from your computer.
4.Restart your computer.
NOTE:It is important that you disconnect the device before restarting your computer. Do
not connect the device to your computer until after you have reinstalled the software.
5.Insert the HP Software CD into your computers CD drive and then start the Setup program.
6.Follow the onscreen instructions.
To uninstall from a Windows computer, method 3
NOTE:Use this method if Uninstall is not available in the Windows Start menu.
1.Insert the HP Software CD into your computers CD drive, and then start the Setup program.
2.Disconnect the device from your computer.
3.Select Uninstall and follow the onscreen directions.
Uninstall and reinstall the software 205
 
						

							4.Restart your computer.
NOTE:It is important that you disconnect the device before restarting your computer. Do
not connect the device to your computer until after you have reinstalled the software.
5.Start the Setup program for the device again.
6.Select Install.
7.Follow the onscreen instructions.
To uninstall from a Macintosh computer, method 1
1.Launch the HP Utility. For instructions, see 
Open the HP Utility.
2.Click the Application icon on the toolbar.
3.Double click HP Uninstaller.
Follow the onscreen instructions.
4.After the software is uninstalled, restart your computer.
5.To reinstall the software, insert the HP Software CD into your computers CD drive.
6.On the desktop, open the CD, and then double-click HP Installer.
7.Follow the onscreen instructions.
To uninstall from a Macintosh computer, method 2
1.Open the Finder.
2.Double-click Applications.
3.Double-click HP Uninstaller.
4.Select your device, and then double-click Uninstall. Appendix D
206 Network setup (some models only)