HP Officejet 4500 User Manual

							1Telephone wall jack
2Use the phone cord supplied in the box with the device to connect to the 1-
LINE port.
You might need to connect the supplied phone cord to the adapter provided
for your country/region.
3Computer with modem
4Telephone
1.Remove the white plug from the port labeled 2-EXT on the back of the product.
2.Find the phone cord that connects from the back of your computer (your computer dial-up
modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it
into the port labeled 2-EXT on the back of the product.
3.Connect a phone to the OUT port on the back of your computer dial-up modem.
4.Using the phone cord supplied in the box with the product, connect one end to your telephone
wall jack, then connect the other end to the port labeled 1-LINE on the back of the product.
NOTE:You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the device,
you might not be able to fax successfully. This special phone cord is different from the phone
cords you might already have in your home or office.
5.If your modem software is set to receive faxes to your computer automatically, turn off that
setting.
NOTE:If you do not turn off the automatic fax reception setting in your modem software,
the HP product will not be able to receive faxes.
6.Now you need to decide how you want the product to answer calls, automatically or manually:
• If you set up the product to answer calls automatically, it answers all incoming calls and
receives faxes. The HP All-in-One will not be able to distinguish between fax and voice calls
in this case; if you suspect the call is a voice call, you will need to answer it before the product
answers the call. To set up the product to answer calls automatically, turn on the Auto
Answersetting.
• If you set up the product to answer faxes manually, you must be available to respond in
person to incoming fax calls or the product cannot receive faxes. To set up the product to
answer calls manually, turn off the Auto Answersetting.
7.Run a fax test.
If you pick up the phone before the device answers the call and hear fax tones from a sending fax
machine, you will need to answer the fax call manually.
If you use your phone line for voice, fax, and your computer dial-up modem, follow these directions
to set up your fax.
If you encounter problems setting up the device with optional equipment, contact your local service
provider or vendor for further assistance.
Set up faxing (parallel phone systems) 187
 
						

							Shared voice/fax with computer DSL/ADSL modem
Use these instructions if your computer has a DSL/ADSL modem
1Telephone wall jack
2Parallel splitter
3DSL/ADSL filter
4Phone cord supplied with the device
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
5DSL/ADSL modem
6Computer
7Telephone
NOTE:You will need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on
the front and two RJ-11 ports on the back. Do not use a 2–line phone splitter, a serial splitter,
or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.
Appendix C
188 Additional fax setup
 
						

							To set up the device with a computer DSL/ADSL modem
1.Obtain a DSL filter from your DSL provider.
NOTE:Phones in other parts of the home/office sharing the same phone number with DSL
service will need to be connected to additional DSL filters, otherwise you will experience
noise when making voice calls.
2.Using the phone cord supplied in the box with the devices, connect one end to the DSL filter,
then connect the other end to the port labeled 1-LINE on the back of the device.
NOTE:You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the DSL filter to the device, you might
not be able to fax successfully. This special phone cord is different from phone cords you
might already have in your home or office.
3.If you have a parallel-type phone system, remove the white plug from the port labeled 2-EXT on
the back of the device, and then connect a phone to this port.
4.Connect the DSL filter to the parallel splitter.
5.Connect the DSL modem to the parallel splitter.
6.Connect the parallel splitter to the wall jack.
7.Run a fax test.
When the phone rings, the device automatically answers after the number of rings you set in the
Rings to Answer setting. The device begins emitting fax reception tones to the sending fax machine
and receives the fax.
If you encounter problems setting up the device with optional equipment, contact your local service
provider or vendor for further assistance.
Case I: Shared voice/fax line with answering machine
If you receive both voice calls and fax calls at the same phone number, and you also have an
answering machine that answers voice calls at this phone number, set up the device as described
in this section.
Back view of the device
1Telephone wall jack
2Use the phone cord provided to connect to the 1-LINE port on the back of
the device
You might need to connect the supplied phone cord to the adapter provided
for your country/region.
Set up faxing (parallel phone systems) 189
 
						

							3Answering machine
4Telephone (optional)
To set up the device with a shared voice/fax line with answering machine
1.Remove the white plug from the port labeled 2-EXT on the back of the device.
2.Unplug your answering machine from the telephone wall jack, and connect it to the port labeled
2-EXT on the back of the device.
NOTE:If you do not connect your answering machine directly to the device, fax tones from
a sending fax machine might be recorded on your answering machine, and you probably
will not be able to receive faxes with the device.
3.Using the phone cord supplied in the box with the device, connect one end to your telephone
wall jack, then connect the other end to the port labeled 1-LINE on the back of the device.
NOTE:You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the device,
you might not be able to fax successfully. This special phone cord is different from the phone
cords you might already have in your home or office.
4.(Optional) If your answering machine does not have a built-in phone, for convenience you might
want to connect a phone to the back of your answering machine at the OUT port.
NOTE:If your answering machine does not let you connect an external phone, you can
purchase and use a parallel splitter (also known as a coupler) to connect both the answering
machine and telephone to the device. You can use standard phone cords for these
connections.
5.Turn on the Auto Answer setting.
6.Set your answering machine to answer after a low number of rings.
7.Change the Rings to Answer setting on the device to the maximum number of rings supported
by your device. (The maximum number of rings varies by country/region.)
8.Run a fax test.
When the phone rings, your answering machine answers after the number of rings you have set,
and then plays your recorded greeting. The device monitors the call during this time, listening for
fax tones. If incoming fax tones are detected, the device emits fax reception tones and receives the
fax; if there are no fax tones, the device stops monitoring the line and your answering machine can
record a voice message.
If you encounter problems setting up the device with optional equipment, contact your local service
provider or vendor for further assistance.
Case J: Shared voice/fax line with computer modem and answering machine
If you receive both voice calls and fax calls at the same phone number, and you also have a computer
modem and answering machine connected on this phone line, set up the HP device as described
in this section.
NOTE:Since your computer dial-up modem shares the phone line with the HP device, you
cannot use both your modem and the device simultaneously. For example, you cannot use the
HP device for faxing while you are using your computer dial-up modem to send an e-mail or
access the Internet.
•Shared voice/fax line with computer dial-up modem and answering machine
•
Shared voice/fax line with computer DSL/ADSL modem and answering machine Appendix C
(continued)
190 Additional fax setup
 
						

							Shared voice/fax line with computer dial-up modem and answering machine
There are two different ways to set up the product with your computer based on the number of phone
ports on your computer. Before you begin, check your computer to see if it has one or two phone
ports
NOTE:If your computer has only one phone port, you will need to purchase a parallel splitter
(also called a coupler), as shown below. (A parallel splitter has one RJ-11 port on the front and
two RJ-11 ports on the back. Do not use a two-line phone splitter, a serial splitter, or a parallel
splitter which has two RJ-11 ports on the front and a plug on the back.)
Example of a parallel splitter
To set up the product on the same phone line as a computer with two phone ports
Back view of the product
1Telephone wall jack
2IN phone port on your computer
3OUT phone port on your computer
4Telephone (optional)
5Answering machine
6Computer with modem
7Use the phone cord supplied in the box with the device to connect to the 1-
LINE port.
You might need to connect the supplied phone cord to the adapter provided
for your country/region.
Set up faxing (parallel phone systems) 191
 
						

							1.Remove the white plug from the port labeled 2-EXT on the back of the product.
2.Find the phone cord that connects from the back of your computer (your computer dial-up
modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it
into the port labeled 2-EXT on the back of the product.
3.Unplug your answering machine from the telephone wall jack, and connect it to the port labeled
OUT on the back of the computer (the computer dial-up modem).
4.Using the phone cord supplied in the box with the product, connect one end to your telephone
wall jack, then connect the other end to the port labeled 1-LINE on the back of the product.
NOTE:You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the device,
you might not be able to fax successfully. This special phone cord is different from the phone
cords you might already have in your home or office.
5.(Optional) If your answering machine does not have a built-in phone, for convenience you might
want to connect a phone to the back of your answering machine at the OUT port.
NOTE:If your answering machine does not let you connect an external phone, you can
purchase and use a parallel splitter (also known as a coupler) to connect both the answering
machine and telephone to the product. You can use standard phone cords for these
connections.
6.If your modem software is set to receive faxes to your computer automatically, turn off that
setting.
NOTE:If you do not turn off the automatic fax reception setting in your modem software,
the HP product will not be able to receive faxes.
7.Turn on the Auto Answer setting.
8.Set your answering machine to answer after a low number of rings.
9.Change the Rings to Answer setting on the product to the maximum number of rings supported
by the product. (The maximum number of rings varies by country/region.)
10.Run a fax test.
When the phone rings, your answering machine will answer after the number of rings you have set,
and then play your recorded greeting. The product monitors the call during this time, listening for
fax tones. If incoming fax tones are detected, the product will emit fax reception tones and receive
the fax; if there are no fax tones, the product stops monitoring the line and your answering machine
can record a voice message.
If you encounter problems setting up the device with optional equipment, contact your local service
provider or vendor for further assistance. Appendix C
192 Additional fax setup
 
						

							Shared voice/fax line with computer DSL/ADSL modem and answering machine
1Telephone wall jack
2Parallel splitter
3DSL/ADSL filter
4Phone cord provided with the device connected to the 1-LINE port on the
back of the device
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
5DSL/ADSL modem
6Computer
7Answering machine
8Telephone (optional)
NOTE:You will need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on
the front and two RJ-11 ports on the back. Do not use a 2–line phone splitter, a serial splitter,
or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.
Set up faxing (parallel phone systems) 193
 
						

							To set up the device with a computer DSL/ADSL modem
1.Obtain a DSL/ADSL filter from your DSL/ADSL provider.
NOTE:Phones in other parts of the home/office sharing the same phone number with DSL/
ADSL service will need to be connected to additional DSL/ADSL filters, otherwise you will
experience noise when making voice calls.
2.Using the phone cord supplied in the box with the device, connect one end to the DSL/ADSL
filter, then connect the other end to the port labeled 1-LINE on the back of the device.
NOTE:You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the DSL/ADSL filter to the device, you
might not be able to fax successfully. This special phone cord is different from the phone
cords you might already have in your home or office.
3.Connect the DSL/ADSL filter to the splitter.
4.Unplug the answering machine from the telephone wall jack, and connect it to the port labeled
2-EXT on the back of the device.
NOTE:If you do not connect your answering machine directly to the device, fax tones from
a sending fax machine might be recorded on your answering machine, and you probably
will not be able to receive faxes with the device.
5.Connect the DSL modem to the parallel splitter.
6.Connect the parallel splitter to the wall jack.
7.Set your answering machine to answer after a low number of rings.
8.Change your Rings to Answer setting on the device to the maximum number of rings supported
by the device.
NOTE:The maximum number of rings varies by country/region.
9.Run a fax test.
When the phone rings, your answering machine will answer after the number of rings you have set,
and then play your recorded greeting. The device monitors the call during this time, “listening” for
fax tones. If incoming fax tones are detected, the device will emit fax reception tones and receive
the fax; if there are no fax tones, the device stops monitoring the line and your answering machine
can record a voice message.
If you use the same phone line for telephone, fax, and have a computer DSL modem, follow these
instructions to set up your fax.
If you encounter problems setting up the device with optional equipment, contact your local service
provider or vendor for further assistance.
Case K: Shared voice/fax line with computer dial-up modem and voice mail
If you receive both voice calls and fax calls at the same phone number, use a computer dial-up
modem on the same phone line, and subscribe to a voice mail service through your telephone
company, set up the device as described in this section.
NOTE:You cannot receive faxes automatically if you have a voice mail service at the same
phone number you use for fax calls. You must receive faxes manually; this means you must be
available to respond in person to incoming fax calls. If you want to receive faxes automatically
instead, contact your telephone company to subscribe to a distinctive ring service, or to obtain
a separate phone line for faxing.
Appendix C
194 Additional fax setup
 
						

							Since your computer dial-up modem shares the phone line with the device, you cannot use both
your modem and the device simultaneously. For example, you cannot use the device for faxing if
you are using your computer dial-up modem to send an e-mail or access the Internet.
There are two different ways to set up the device with your computer based on the number of phone
ports on your computer. Before you begin, check your computer to see if it has one or two phone
ports.
• If your computer has only one phone port, you will need to purchase a parallel splitter (also called
a coupler), as shown below. (A parallel splitter has one RJ-11 port on the front and two RJ-11
ports on the back. Do not use a two-line phone splitter, a serial splitter, or a parallel splitter which
has two RJ-11 ports on the front and a plug on the back.)
Example of a parallel splitter
• If your computer has two phone ports, set up the device as described below.
Back view of the device
1Telephone wall jack
2Use the phone cord supplied in the box with the device to connect to the
1-LINE port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
3Parallel splitter
4Computer with modem
5Telephone
To set up the device on the same phone line as a computer with two phone ports
1.Remove the white plug from the port labeled 2-EXT on the back of the device.
2.Find the phone cord that connects from the back of your computer (your computer dial-up
modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it
into the port labeled 2-EXT on the back of the device.
3.Connect a phone to the OUT port on the back of your computer dial-up modem.
Set up faxing (parallel phone systems) 195
 
						

							4.Using the phone cord supplied in the box with the device, connect one end to your telephone
wall jack, then connect the other end to the port labeled 1-LINE on the back of the device.
NOTE:You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the device,
you might not be able to fax successfully. This special phone cord is different from the phone
cords you might already have in your home or office.
5.If your modem software is set to receive faxes to your computer automatically, turn off that
setting.
NOTE:If you do not turn off the automatic fax reception setting in your modem software,
the device will not be able to receive faxes.
6.Turn off the Auto Answer setting.
7.Run a fax test.
You must be available to respond in person to incoming fax calls, or the device cannot receive faxes.
If you encounter problems setting up the device with optional equipment, contact your local service
provider or vendor for further assistance.
Serial-type fax setup
For information on setting up the device for faxing using a serial-type phone system, see the Fax
Configuration Web site for your country/region.
Austria
www.hp.com/at/faxconfig
Germanywww.hp.com/de/faxconfig
Switzerland (French)www.hp.com/ch/fr/faxconfig
Switzerland (German)www.hp.com/ch/de/faxconfig
United Kingdomwww.hp.com/uk/faxconfig
Finlandwww.hp.fi/faxconfig
Denmarkwww.hp.dk/faxconfig
Swedenwww.hp.se/faxconfig
Norwaywww.hp.no/faxconfig
Netherlandswww.hp.nl/faxconfig
Belgium (Dutch)www.hp.be/nl/faxconfig
Belguim (French)www.hp.be/fr/faxconfig
Portugalwww.hp.pt/faxconfig
Spainwww.hp.es/faxconfig
Francewww.hp.com/fr/faxconfig
Irelandwww.hp.com/ie/faxconfig
Italywww.hp.com/it/faxconfig
Appendix C
196 Additional fax setup