HP Color LaserJet CM1017 User Manual

							
2Magenta cartridge
3Cyan cartridge
4Yellow cartridge
5Black cartridge
CAUTIONDo not place anything on the transfer belt, located on the inside of the front door.
Otherwise, the MFP can be damaged, adversely affecting print quality.
ENWW Walkaround 7
 
						

							Software
Software and supported operating systems
For MFP setup and access to the full range of MFP features, HP strongly recommends installing the
software provided. Not all software is available in all languages. See the Getting Started Guide for
installation instructions, and see the Install Notes file for the latest software information.
The most recent drivers, additional drivers, and other software are available from the Internet and other
sources. When Internet access is not available, see 
HP Customer Care.
The MFP supports the following operating systems:
●Microsoft® Windows® 2000 and Windows XP (32-bit and x64-bit support)
●Macintosh OS X V10.3 and later
●Microsoft® Windows Server 2003–32-bit and x64-bit support (for drivers only)
NOTEDownload the printer driver at http://www.hp.com/support/cljCM1015_CM1017.
Table 1-1  HP Color LaserJet CM1015/CM1017 MFP software
FeatureMicrosoft Windows
Server 2003Windows 2000 and XPMacintosh OS X V10.3 and
later
Windows Installer  
HP PCL6 printer driver 
HP PostScript Level 3
emulation printer driver 
HP ToolboxFX software  
HP imaging software
(HP Color LaserJet CM1017
MFP only)  
Macintosh Installer  
Macintosh printer drivers  
Scan driver
Mass Storage Driver
(HP Color LaserJet CM 1017
MFP only and with USB
connection)
HP Solution Center  
HP Director    
8 Chapter 1   Multifunction peripheral (MFP) basics ENWW
 
						

							Install software
The HP installer provides two workstation software installation options: Recommended or Custom. A
Recommended installation installs software based on the workstations operating system processor,
memory, and disk space. A Custom installation installs only user-specified software options.
The system requirements for the installed software is:
●300 MB free hard disk space
●CD-ROM drive
●USB port and USB cable or network RJ45 and cable
Requirements for PC systems:
●Windows® 2000, XP, 2003 Server: any Pentium® II processor (Pentium® III or greater
recommended), 192 MB RAM (full install).
●G3 processor (G4 processor recommended) 128 MB RAM, 100 MB hard disk space, Mac OS X
V10.3 or above.
SoftwareInstallation optionDescription
HP printer driverRecommended and CustomAllows applications to print to
the device
HP Document ViewerCustomView and mark up digital
photos or scanned documents
HP Photosmart PremierCustomEasily use and manage digital
photos and scanned images
HP Photosmart TransferRecommended (when supported by the operating
system, memory, and disk space.)Provides the capability to
easily upload and save
images from the device photo
card slot. (HP Color LaserJet
CM1017 MFP only.)
HP Product AssistantRecommended (when supported by the operating
system, memory, and disk space.)Detects certain software or
device events and attempts to
provide solutions
HP Software UpdateRecommended (when supported by the operating
system, memory, and disk space.)Updates software capability
after installation
HP Solution CenterRecommended (when supported by the operating
system, memory, and disk space.)Provides one place to access
MFP capabilities
HP ToolboxFXRecommended (when supported by the operating
system, memory, and disk space.)Provides status,
troubleshooting help and
product configuration and also
enables scanning from the
MFP front panel
HP ReadIris ProOn separate CDProvides capability to convert
images to text
HP Scan driver Recommended Allows applications to scan
from the device
ENWWSoftware 9
 
						

							Software tips
Use these tips to learn more about the MFP software.
Download the latest printing software
Check for and install upgrades to the printing software by downloading the drivers from the World Wide
Web or HP’s file transfer protocol (FTP) servers.
Download drivers
1.Go to 
http://www.hp.com/support/cljCM1015_CM1017. Click support & drivers block.
2.The Web page for the drivers might be in English, but the drivers themselves can be downloaded
in several languages.
When Internet access is not available, contact HP Customer Care. (See 
HP Customer Care or the flyer
that came in the MFP box.) See the Install Notes file for additional release information.
What other software is available?
See the Install Notes file that is provided on the HP Color LaserJet CM1015/CM1017 MFP CD-ROM for
information about additional included software.
10 Chapter 1   Multifunction peripheral (MFP) basics ENWW
 
						

							2 Print media
●Media supported on this MFP
●
Select print media
●
Special media for printing
ENWW11
 
						

							
Media supported on this MFP
Before purchasing large quantities of print media, always test a sample and make sure that the print
media meets the requirements specified in this user guide and in the HP LaserJet Printer Family Print
Media Guide  at 
http://www.hp.com/support/ljpaperguide . For ordering information, see Accessories and
supplies information.
CAUTIONUsing print media that does not meet HP specifications can damage the MFP,
requiring repair. This repair is not covered by the Hewlett-Packard warranty or service
agreements.
CAUTION Do not use HP Inkjet photo paper with this MFP.
NOTERemember to choose the correct printer-driver settings and paper settings from the
control panel or the HP ToolboxFX when using special media. See 
Print on special media .
This MFP accepts these types of media:
●Letter
● Legal
● A4
● Executive
● Com10 envelope
● Monarch
● C5 envelope
● DL envelope
● B5 (ISO)
● B5 envelope
● Custom (3x5–8.5x14)
● JIS B5
● J-Postcard
● J-Double Postcard
● A5
● 8.5x13
● 16K (7.75 x 10.75)
● 16K (184 x 260 mm)
● 16K (195 x 270 mm)
12 Chapter 2   Print media ENWW
 
						

							Table 2-1  Tray specifications
Media TypeDimensions1WeightCapacity2
PaperMinimum: 76 x 127 mm
(3 x 5 inches)60 to 163 g/m2 (16 to 43 lb)
Up to 176 g/m
2 (47 lb) for
postcards
Tray 1: Single sheet of paper
Tray 2: Up to 250 sheets
Tray 3 (optional): Up to 250 sheets
NOTETray 3 does not
accept postcards,
envelopes, or other special
media.
Maximum: 216 x 356 mm
(8.5 x 14 inches)
HP LaserJet glossy paper and
HP LaserJet Photo paper4Identical to Paper75 to 220 g/m2 (20 to 58 lb)Tray 1: Single sheet of HP LaserJet
glossy paper or HP LaserJet Photo
paper
Tray 2: Up to 25 mm (0.99 inch)
stack height
HP Premium Cover paper4Identical to Paper200 g/m2 (53 lb) coverTray 1: Single sheet of HP Cover
paper
Tray 2: Up to 25 mm (0.99 inch)
stack height
Transparencies and opaque
filmIdentical to PaperThickness: 0.10 to 0.13 mm (3.9
to 5.1 mils)Tray 1: Single sheet of
transparency or opaque film
Tray 2: Up to 50 sheets for tray 2
Labels3Identical to PaperThickness: up to 0.23 mm (up to
9 mils)Tray 1: Single sheet of labels
Tray 2: Up to 25 mm (0.99 inch)
stack height
Envelopes Up to 90 g/m2 (up to 24 lb)Tray 1: Single envelope
Tray 2: Up to ten envelopes 
1The MFP supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes.2Capacity can vary depending on media weight and thickness, and environmental conditions.3Smoothness: 100 to 250 (Sheffield).4Hewlett-Packard does not guarantee results when printing with other types of heavy paper.
ENWW Media supported on this MFP 13
 
						

							Select print media
Consider these factors when choosing print media.
Media that can damage the printer
Do not use media that can damage the printer.
●Do not use media with staples attached.
●Do not use transparencies, labels, photo, or glossy paper designed for inkjet printers or other low
temperature printers. Use only media that is specified for use with HP Color LaserJet printers.
●Do not use paper that is embossed or coated and is not designed for the temperatures of the fuser.
●Do not use letterhead paper with low temperature dyes or thermography. Preprinted forms or
letterhead must use inks that are designed for the temperatures of heat of the fuser.
●Do not use any media that produces hazardous emissions, or that melts, offsets, or discolors when
exposed to the temperature of the fuser.
To order HP LaserJet printing supplies, go to 
http://www.hp.com/go/ljsupplies/ in the U.S. or to
http://www.hp.com/ghp/buyonline.html/ worldwide.
Media to avoid
Media outside the printer specifications will cause a loss of print quality and increase the occurrence of
jams.
●Do not use paper that is too rough. Use paper less than 250 Sheffield smoothness tested.
●Do not use paper with cutouts or perforations other than standard 3-hole punched paper.
●Do not use multi-part or multi-page forms.
●To ensure even color, do not use paper with a watermark if printing solid patterns.
14 Chapter 2   Print mediaENWW
 
						

							
Special media for printing
This MFP supports printing on special media.
For tray, media orientation, and driver settings, see 
Print on special media.
For instructions on loading envelopes, see 
Load tray 1 (single-sheet feed tray)  or Load tray 2.
Envelopes
●Store envelopes flat.
● Envelopes should not be wrinkled, nicked, stuck together, or otherwise damaged. Do not use
envelopes that have clasps, snaps, windows, coated linings, self-stick adhesives, or other synthetic
materials.
● Only use envelopes where the seam extends all the way to the corner of the envelope as indicated
in the following illustration.
1Acceptable
2Unacceptable
●
Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use
adhesives that are compatible with the heat and pressure in the fuser.
CAUTION
Failure to follow the guidelines above can result in jams.
Labels
When selecting labels, consider the quality of each component:
●For tray, media orientation, and driver settings, see 
Print on special media
.
● Only use labels with no exposed backing between them.
● Labels must lie flat.
● Do not use labels that have wrinkles, bubbles, or are damaged.
● Use only full sheets of labels; this MFP does not support print partial sheets of labels.
● Use only labels specified for use with HP Color LaserJet printers.
ENWW Special media for printing 15
 
						

							
For instructions on loading labels, see Load tray 1 (single-sheet feed tray) or Load tray 2.
Transparencies
●Use only tray 1 or tray 2 to print on transparencies.
● For tray, media orientation, and driver settings, see 
Print on special media
.
● Place transparencies on a flat surface after removing from the MFP.
● Use only transparencies specified for use with HP Color LaserJet printers.
CAUTION
To avoid MFP damage, only use transparencies that are recommended for use in
laser MFPs. See 
Accessories and supplies information .
Transparent print media not designed for LaserJet printing melts in the fuser, and damages the
fuser.
Glossy paper and photo paper
● Handle glossy paper and HP LaserJet Photo paper by the edges.
● For tray, media orientation, and driver settings, see 
Print on special media
.
● Use only glossy paper and photo paper specified for use with HP Color LaserJet printers.
Letterhead or preprinted forms
●Avoid using raised or embossed letterhead.
● Use only non-flammable inks that do not damage the print rollers.
● For tray, media orientation, and driver settings, see 
Print on special media
.
For instructions on loading letterhead, see 
Load tray 1 (single-sheet feed tray)  and Load tray 2.
Heavy paper
●Do not use paper that is heavier than the recommended media specification for this MFP. See
Media supported on this MFP
 for more information.
● For tray, media orientation, and driver settings, see 
Print on special media
.
16 Chapter 2   Print media ENWW