HP Color LaserJet CM1017 User Manual

							Networking tab
This tab allows the network administrator to control MFP network-related settings when it is connected
to an IP-based network.
●IP Configuration: Sets the IP configuration.
●Advanced: Enables network features such as SLP Config, DHCP, BOOTP, and AutoIP.
●mDNS: Sets the mDNS. These settings to turn on or off Rendezvous or Bonjour discovery.
●SNMP: Sets SNMP protocols.
Other links found in HP ToolboxFX
Internet access is required to use any of these links. When using a dial-up connection and a connection
to the embedded web server was not first opened, connect to the embedded Web server before visiting
these Web sites. Connecting might require closing and reopening the embedded Web server.
●HP Instant Support™: Connects to the HP Web site to help find solutions. This service analyzes
the MFP error log and configuration information to provide diagnostic and support information
specific to the MFP.
●Product Registration: Click to connect with the HP Web site to register the product.
●Order Supplies: Click to connect with the HP Web site and order genuine HP supplies, such as
print cartridges and paper.
●Product Support: Connects to the support site for the HP Color LaserJet CM1015/CM1017 MFP
to search for help regarding general topics.
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							Manage supplies
For warranty information about these supplies, see Print Cartridge Limited Warranty Statement.
Supplies life
The life of a print cartridge depends on the amount of toner that print jobs require. When printing text at
approximately 5% coverage, a cyan, magenta, or yellow print cartridge for the HP Color LaserJet
CM1015/CM1017 MFP lasts an average of 2,000 pages, and a black print cartridge lasts an average of
2,500 pages. A typical business letter has 5% coverage.
Check and order supplies
Check the supplies status from the control panel by printing a Supplies Status page, or viewing the
HP ToolboxFX; Hewlett-Packard recommends placing an order for a replacement print cartridge when
the Low message for a print cartridge first displays. For typical use, the Order message indicates that
approximately two weeks of life remains. When using a new, authentic HP print cartridge, it is possible
to obtain the following types of supplies information:
●Amount of cartridge remaining
●Estimated number of pages remaining
●Number of pages printed
●Other supplies information
NOTEIf the MFP is connected to the network, it is possible to set the HP ToolboxFX to send
e-mail notification when a print cartridge is low or is near the end of its useful life. If the MFP is
directly connected to a computer, set the HP ToolboxFX to notify you when supplies are low.
Check supply status and order using the control panel
Do one of the following:
●Check the supplies status gauges on the control panel. These gauges indicate when a print
cartridge is low or empty. The “?” also indicates when a non-HP print cartridge is first installed.
●To print the Supplies Status page from the MFP, select Reports Menu, then Supplies Status.
See 
Supplies Status page for more information.
If the supplies levels are low, reorder supplies through the local HP dealer, by telephone, or online.
See 
Accessories and supplies information for part numbers. See http://www.hp.com/go/ljsupplies to
order online.
Check and order supplies using HP ToolboxFX
Configure the HP ToolboxFX to send an alert when the supplies are low. Receive alerts as an e-mail,
a pop-up message, or a taskbar icon. Order supplies from the HP ToolboxFX by choosing from the
Other Links area, and clicking Order supplies. Internet access is required to connect to the web site.
For more information, see 
HP ToolboxFX.
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Check and order supplies using HP Solution Center
In HP Solution Center, select the MFP. The device status page shows supplies information. To order
use the HP ToolboxFX.
Supplies Storage Guidelines
Follow these guidelines for storing print cartridges:
●Do not remove the print cartridge from its package until it is ready for use.
CAUTION
To prevent damage, do not expose the print cartridge to light for more than a
few minutes.
● See Table C-5 Environmental specifications
 for operating and storage temperature ranges.
● Store the supply in a horizontal position.
● Store the supply in a dark, dry location away from heat and magnetic sources.
Replace and recycle supplies
When installing a new HP print cartridge, follow the instructions included on the new supplys box, or
see the 
Getting Started Guide .
When recycling supplies:
● Place the used supply in the box in which the new supply arrived
● Complete the enclosed return label
● Send the used supply to HP for recycling
For complete information, see the recycling guide included with each new HP supply item. See
HP LaserJet printing supplies  for more information about HPs recycling program.
HP policy on non-HP supplies
Hewlett-Packard Company cannot recommend the use of non-HP supplies, either new or
remanufactured. When they are not HP products, HP cannot influence the product design or quality.
Service or repair required as a result of using a non-HP supply is  not covered under the MFP warranty.
When inserting a supply into the MFP, the MFP displays whether or not the supply is a genuine HP
supply. When a genuine HP is inserted and that supply has reached the low state from another HP MFP,
the MFP identifies the supply as non-HP. Simply return the supply to the original MFP to reactivate HP
features and functionality.
Reset the MFP for non-HP supplies
When a non-HP print cartridge is installed, a question mark appears in the displays above the cartridge
that is non-HP. To print with this supply press  OK the first time this non-HP supply is installed. The status
gauges do not indicate when this type of supply is low or empty.
CAUTION The MFP may not stop printing with non-HP supplies. MFP damage can occur if the
MFP prints with an empty print cartridge. See 
Hewlett-Packard limited warranty statement  and
Print Cartridge Limited Warranty Statement.
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							HP anti-counterfeit supplies Web site
Visit the HP anti-counterfeit supplies Web site at http://www.hp.com/go/anticounterfeit if the supplies
status gauges or HP ToolboxFX indicates that the print cartridge is not an HP print cartridge and you
think that it is genuine.
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Clean the scanner glass
Dirty glass from debris may cause scan and copy image defects.
1.Turn device off, unplug the power cord from the electrical socket, and raise the lid.
2. Clean the glass by using a soft lint-free cloth that has been moistened with nonabrasive glass
cleaner.
CAUTION Do not use abrasives, acetone, benzen e, ammonia, ethyl alcohol, or carbon
tetrachloride on any part of the device; these can damage the device. Do not place liquids
directly on the glass. They might seep under it and damage the device.
3. To prevent spotting, dry the glass using a soft lint-free cloth.
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Clean the MFP
During the printing process, paper, toner and dust particles can accumulate inside the MFP. Over time,
this buildup can cause print-quality problems such as toner specks or smearing. This MFP has a cleaning
mode that can correct and prevent these types of problems.
Clean the paper path using HP ToolboxFX
NOTEUse the following procedure to clean the paper path using the HP ToolboxFX. To clean
the engine when the computer is running an operating system that does not support
HP ToolboxFX, find \util\cleanpage on the MFP CD-ROM for instructions on the cleaning page.
1. Ensure the MFP is turned on and in the Ready state.
2. Open the HP ToolboxFX.
3. On the  Help tab, click  Troubleshooting . Follow the instructions under the Cleaning Page section.
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Cartridge-out override
The HP Color LaserJet CM1015/CM1017 MFP displays an Order supplies message when a cartridge
is running low and a  Replace supplies message when a cartridge has been depleted.  To ensure
optimal print quality, HP recommends replacing a cartridge when the  Replace supplies  message
is displayed.  Replacing the cartridge at this point can help prevent waste of media or other cartridges
when one cartridge produces poor print quality.
The Cartridge-out override feature allows the MFP to continue to use a cartridge that has reached the
recommended replacement point.
WARNING! Using override can result in unsatisfactory print quality and unavailability of certain
features (such as toner remaining information).
WARNING! All print defects or supply failures incurred when an HP supply is used in override
are not considered defects in materials or workmanship in the supply under HPs Print Cartridge
Limited Warranty Statement. For Warranty information, see 
Print Cartridge Limited Warranty
Statement .
Configuration
Cartridge-out override can only be enabled from the control-panel menu.
1.From the main menu, press the navigation arrows to choose  System setup and press OK.
2. Press the navigation arrows to choose  Print quality and press OK.
3. Press the navigation arrows to choose  Replace supplies and press OK.
4. Press the navigation arrows to choose  Override out and press OK.
5. Press  OK.
If  Stop at out  is chosen, the MFP stops printing when a cartridge reaches the recommended
replacement point. When  Override out is selected, the MFP continues printing when a cartridge reaches
the recommended replacement point. The factory default setting is  Stop at out.
On-going operation
Override can be enabled or disabled at any time, and does not have to be re-enabled for each cartridge.
The MFP automatically continues printing when a cartridge reaches recommended replacement. The
MFP displays the message  Replace supply. Override in use.  while a cartridge is used in Override
mode. When the cartridge is replaced with a new supply, Override de-activates until another cartridge
reaches recommended replacement.
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Change print cartridges
When a print cartridge approaches the end of useful life, the control panel displays a message
recommending ordering a replacement. The MFP can continue to print using the current print cartridge
until the control panel displays a message instructing cartridge replacement.
The MFP uses four colors and has a different print cartridge for each color: black (K), cyan (C), magenta
(M), and yellow (Y).
NOTEIn order to print, this MFP requires all print cartridges to be installed.
Replace the appropriate color print cartridge when the control panel displays one of the following
messages:
●Replace yellow cartridge
● Replace magenta cartridge
● Replace cyan cartridge
● Replace black cartridge
The control panel display also indicates the color that should be replaced (unless a genuine HP cartridge
is not currently installed).
Change the print cartridge
1. Open the front door.
CAUTION Do not place anything on the transfer belt (ETB), which is located on the
inside of the front door.
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2.Remove the used print cartridge from the MFP.
3.Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling.
4.Grasp both sides of the print cartridge by the blue handles and distribute the toner by gently rocking
the print cartridge from side to side.
CAUTION Do not touch the shutter or the surface of the roller.
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5.Remove the shipping locks and the shipping tape from the new print cartridge. Discard the shipping
tape and shipping locks according to local regulations.
6.Align the print cartridge with the tracks inside the MFP, and using the handles, insert the print
cartridge until it is firmly seated.
7.Firmly close the front door.
After a short time, the control panel should display  Ready.
NOTE If a cartridge is in the wrong slot or is the wrong type for the MFP, the control panel
displays one of the following messages:  Incorrect yellow cartridge, Incorrect magenta
cartridge , Incorrect cyan cartridge , Incorrect black cartridge , or Incorrect supplies .
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