HP Color LaserJet 2820 User Manual

							FeatureWindows
2000, XP1Windows
98 SE, MEWindows
NTMacintosh
OS 9.2.2Macintosh
OS 10.2, 10.3UNIX®,
LinuxOS/2
Fax software
- HP Color
LaserJet
2830/2840 all-
in-one models
only
Storage driver
(memory
card) -
HP Color
LaserJet
2840 all-in-
one only
Device
Configuration
Utility
HP Director
HP Image
Zone
HP Document
Viewer
Macintosh
PostScript
printer
description
(PPD) and
printer dialog
extensions
(PDE)
IBM drivers2
Model scripts3
1The 64-bit version of Windows XP supports printer drivers only.2Available on the HP website.3Available on the HP website. Not specific to this device.
Software tips
The following are some tips for working with the device software.
How do I gain access to the device features?
The device features are available in the printer driver. Some features such as custom paper
sizes and page orientation might also be available in the program you are using to create a
file. Change settings in the program, if possible, because changes that are made in the
program override changes that are made in the printer driver. HP Color LaserJet 2820/2830/2840 all-in-one software (continued)
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							Gain access to advanced device features through the printer driver (or the Print dialog box
for Macintosh operating systems). To open a Windows print driver, complete the following
steps:
1. On the Windows taskbar, click Start, click Settings, and then click Printers.
●In Windows XP, click Start, and then click Printers and Faxes.
A dialog box opens.
2. Right-click the driver you want to open, and then select Printing Preferences.
The driver opens and allows you to make changes.
A number of device features and functions are also accessible through HP Toolbox (not
available for Macintosh). For more information about HP Toolbox, see the HP Toolbox online
Help.
The device CD-ROMs include the HP Scanning software. For more information about the
HP Scanning software, see the software online Help.
How do I get the latest printing software?
When you want to check for and install upgrades to the software, you can download drivers
from the World Wide Web or HP’s file transfer protocol (FTP) servers.
To download drivers
1. Go to http://www.hp.com. Click the support & drivers block.
2.
Type color laserjet 2800 as the product name. The Web page for the drivers
might be in English, but you can download the drivers themselves in several languages.
If you do not have Internet access, contact HP Customer Care. See 
Service and support or
the flyer that came in the device box. See the Readme file for additional release information.
What other software is available?
The device CD-ROMs include the HP Scanning software. See the Readme file that is
provided on the HP Color LaserJet 2820/2830/2840 all-in-one CD-ROMs for additional
included software and for supported languages.
Software for Windows
When you install the software for Windows, you can directly connect the device to a
computer by using a USB cable, or you can connect the device to the network by using the
internal print server. See the getting started guide for installation instructions, and see the
Readme file for the latest software information.
The following software is available to all users of the device, whether you connected the
device directly to a computer by using a USB cable, or whether you connected the device to
the network by using a print server.
Printer drivers
A printer driver is a software component that provides access to device features and
provides the means for the computer to communicate with the device. For help using your
printer driver, see 
Using Help.
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							Select a printer driver based on the way you use the device.
●Use the PCL 6 printer driver to take full advantage of the device features.
●Use the PostScript (PS) printer driver for compatibility with PS needs. Certain device
features are not available in this printer driver.
The device automatically switches between HP postscript level 3 emulation and PCL printer
languages depending on the driver you have selected.
Using Help
The printer driver has Help dialog boxes that can be activated from the Help button in the
printer driver, the F1 key on the computer keyboard, or the question mark symbol (?) in the
upper-right corner of the printer driver. These Help dialog boxes give detailed information
about the specific printer driver. Help for the printer driver is separate from the Help for your
program.
Software for Macintosh
For Mac 9.2.2, the Apple LaserWriter 8 driver must be installed to use the PPD file. Use the
Apple LaserWriter 8 driver that came with your Macintosh. For Mac OS 10.2 and 10.3, use
Print Center to print.
The device includes the following software for Macintosh computers.
HP Director
HP Director is a software application that is used when working with documents. When the
document is loaded into the automatic document feeder (ADF) and the computer is
connected directly to the device, HP Director appears on the computer screen to initiate
faxing, scanning, or changing settings on the device via the Macintosh Configure Device
application.
Also included is the HP all-in-one Setup Assistant, which sets up the fax and print queues.
PPDs (Mac OS 9.2.2)
PPDs, in combination with the LaserWriter driver, provide access to the printer features and
allow the computer to communicate with the device. An installation program for the PPDs is
provided on the HP Color LaserJet 2820/2830/2840 all-in-one CD-ROM for Macintosh.
PDEs (Mac OS 10.2 and 10.3)
PDEs are code plug-ins that provide access to device features, such as information about
the number of copies, two-sided printing, and quality settings. An installation program for the
PDEs and other software is provided on the HP Color LaserJet 2820/2830/2840 all-in-one
CD-ROM for Macintosh.
HP Toolbox
You must perform a complete software installation to use HP Toolbox.
HP Toolbox provides links to device status information and help information, such as this
user guide, and tools for diagnosing and solving problems. See 
Managing supplies for more
information.
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							NoteFor Macintosh computers, HP Toolbox is not supported.
Embedded Web server (EWS)
The EWS is a Web-based interface that provides simple access to device status and device
configurations, including network configurations and Smart Printing Supplies (SPS)
functionality.
You can gain access to the EWS through the network connection to the device. Type the
device IP address in a Web browser to display the device EWS homepage in the browser.
From the homepage, you can use the tabs and left navigation menu to check the status of
the device, configure the device, or check the status of the supplies.
Supported browsers include:
●Internet Explorer 5.0 or later
●Netscape Navigator 4.75 or later
●Opera 6.05 or later
●Safari 1.2 or later
Software installation
If your computer meets the recommended minimum requirements, you have two options
when installing the software from the CD-ROMs that came with the device.
Typical installation
NoteThis option is not available if your computer does not meet the minimum requirements. For
more information about the minimum requirements, see the box in which the device was
packed.
18Chapter 2 SoftwareENWW
 
						

							This is the recommended installation option. Select this option to install the software needed
to print and scan from your computer, plus the following programs:
●HP Toolbox: This program lets you easily monitor and set up the device settings from
your computer, and it offers device Help and troubleshooting. With HP Toolbox, you
have desktop access to the device fax phone book and logs.
For more information about HP Toolbox, see the HP Toolbox online Help after you have
installed the software.
●HP Image Zone: This program lets you view, manage, and edit images, it lets you load
images directly from a camera or memory card, and it helps you share those images
with others. It also includes programs for scanning and for producing creative projects,
such as brochures and flyers.
For more information about HP Image Zone, see the HP Image Zone online Help after
you have installed the software.
●HP Document Viewer: This program lets you view and annotate PDF and TIFF files, and
it lets you export documents to other software programs. It also includes optical
character recognition (OCR) software that lets you scan paper documents and convert
them into electronic documents that can be edited.
For more information about HP Document Viewer, see the HP Document Viewer online
Help after you have installed the software.
Minimum installation
Windows 98 SE and Windows ME operating systems, as well as systems with insufficient
memory, must perform a minimum installation to ensure that your computer continues to
operate at optimal levels.
This procedure installs the software necessary to print and scan from your computer. You
will not be able to scan from the device, however. For the HP Color LaserJet 2840 all-in-one
printer, scanner, fax, copier, the minimum installation also allows you to view memory cards
in the device from Windows Explorer.
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							Uninstalling the printing software
Uninstall software by using the following directions for your operating system.
Using Add or Remove Programs to uninstall
Use the Add or Remove Programs method in Windows to remove the device software.
This method does not require you to have the software CD.
1. Click Start, point to Settings, and click Control Panel.
●In Windows XP, click Start, and then click Control Panel
2. Double-click Add or Remove Programs.
3. Scroll through the list of software programs and click HP Color LaserJet
2820/2830/2840 all-in-one.
4. Click Remove.
Uninstalling software for Macintosh
To remove the printing software from your Macintosh, open the Finder, navigate to
Applications/HP LaserJet aio/HP Uninstaller, and then run the application.
20Chapter 2 SoftwareENWW
 
						

							3
Media specifications
This section contains information about specifications for the quality of media, guidelines for
media usage, and guidelines for media storage.
●
General guidelines
●
Supported media weights and sizes
●
Printing and storage environment
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							General guidelines
Some media might meet all of the guidelines in this manual and still not produce satisfactory
results. This problem might be the result of improper handling, unacceptable temperature
and humidity levels, or other variables over which Hewlett-Packard has no control.
Before purchasing large quantities of print media, always test a sample and make sure that
the print media meets the requirements specified in this user guide and in the HP LaserJet
Printer Family Print Media Guide, which you can view on the Web at http://www.hp.com/
support/ljpaperguide. For ordering information, see 
Accessories and ordering information.
CAUTION
Using media that does not meet HP specifications can cause problems for the printer,
requiring repair. This repair is not covered by the Hewlett-Packard warranty or service
agreements.
This printer accepts a variety of media, such as cut-sheet paper (including up to 100 percent
recycled-fiber-content paper), envelopes, labels, transparencies, glossy paper, HP LaserJet
Tough paper, and custom-size paper. Properties such as weight, composition, grain, and
moisture content are important factors affecting printer performance and output quality.
Media that does not meet the guidelines outlined in this manual can cause the following
problems:
●Poor print quality
●Increased jams
●Premature wear on the device, requiring repair
22Chapter 3 Media specifications ENWW
 
						

							Supported media weights and sizes
For optimum results, use conventional 75 to 90 g/m2 (20 to 24 lb) photocopy paper. Verify
that the paper is of good quality and is free of cuts, nicks, tears, spots, loose particles, dust,
wrinkles, curls, and bent edges.
Note
The device supports a wide range of standard and custom sizes of print media. The capacity
of trays and bins can vary depending on media weight and thickness and environmental
conditions. Use only transparencies that are designed for use with HP color LaserJet
printers. Inkjet and monochrome transparencies are not supported for this device.
Tray 1 specifications
MediaDimensions1WeightCapacity2
PaperMinimum: 76 by 127 mm (3
by 5 inches)60 to 177 g/m2 (16 to 47 lb)Up to 125 sheets of 75 g/m2
(20 lb) paper
Maximum: 216 by 356 mm
(8.5 by 14 inches)
Glossy paperSame as the preceding
listed minimum and
maximum sizes.75 to 120 g/m2 (20 to 32 lb)Maximum stack height: 12 mm
(0.47 inches)
HP Cover paper3203 g/m2 (75 lb cover)50 (typically)
Transparencies and
opaque filmThickness: 0.10 to 0.13 mm
(3.9 to 5.1 mils)50 (typically)
Labels4Thickness: up to 0.23 mm
(up to 9 mils)50 (typically)
EnvelopesUp to 90 g/m2 (16 to 24 lb)Up to 10
1The printer supports a wide range of standard and custom sizes of print media. Check the printer driver for
supported sizes.
2Capacity can vary depending on media weight and thickness, and environmental conditions.3Hewlett-Packard does not guarantee results when printing with other types of heavy paper.4Smoothness: 100 to 250 (Sheffield).
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							Optional tray 2 specifications
MediaDimensions1WeightCapacity2
Letter216 by 279 mm (8.5 by 11
inches)60 to 105 g/m2 (16 to 28 lb)250 sheets of 75 g/m2 (20
lb) paper
A4210 by 297 mm (8.3 by 11.7
inches)
A5148 by 210 mm (5.8 by 8.3
inches)
B5 (ISO)176 by 250 mm (6.9 by 9.9
inches)
B5 (JIS)182 by 257 mm (7.2 by 10
inches)
Executive191 by 267 mm (7.3 by 10.5
inches)
Legal216 by 356 mm (8.5 by 14
inches)
8.5 by 13 inches216 by 330 mm (8.5 by 13
inches)
1The printer supports a wide range of standard and custom sizes of print media. Check the printer driver for
supported sizes.
2Capacity can vary depending on the media weight and thickness, and environmental conditions.
Automatic document feeder (ADF) paper sizes
MediaDimensionsWeight or thicknessCapacity
Minimum-size paper127 by 127 mm (5 by
5 in)60 to 90 g/m2(16 to 24
lb bond)50 sheets (75 g/m2; 20
lb bond)
Maximum-size paper216 by 381 mm (8.5
by 15 in)60 to 90 g/m2(16 to 24
lb bond)50 sheets (75 g/m2; 20
lb bond)
NoteUse the flatbed scanner for faxing (HP Color LaserJet 2830/2840 all-in-one models only),
copying, and scanning if the original is fragile, thin, thick, too small for the ADF, or a
photograph. Also use the flatbed scanner to employ the fit to page feature for copying. The
flatbed scanner provides the best fax, copy, and scan resolution.
24Chapter 3 Media specifications ENWW