HP Color LaserJet 2820 User Manual

							Fax Settings tab
The Fax Settings tab contains links to the following main pages:
●General. Change such basic fax settings as the fax header and error reporting.
●Fax Send. Change such fax send settings as resolution and redial.
●Fax Receive. Change such fax receive settings as the answer mode and the fit-to-page
option.
●Fax Setup Wizard. Start the Fax Setup Wizard to set up the device fax settings.
Copy Settings tab
The Copy Settings tab contains links to the following main pages:
●Copy. Change such default copy settings as number of copies and contrast.
●Reduce/Enlarge. Change the reduction-enlargement settings for the device.
Network Settings tab
The network administrator can use the Network Settings tab to control the network-related
settings for the device when it is connected to an IP-based network.
HP Toolbox links
The HP Toolbox links at the left of the screen provide links to the following options:
●Select a device. Select from all of the HP Toolbox-enabled devices.
●View current alerts. View the current alerts for all devices that have been set up. (You
must be printing to view the current alerts.)
●Text only page. View HP Toolbox as a site map that links to text-only pages.
Other links
This section contains links that connect you to the Internet. You must have Internet access in
order to use any of these links. If you use a dial-up connection and did not connect when
you first opened HP Toolbox, you must connect before you can visit these Web sites.
Connecting might require that you close HP Toolbox and reopen it.
●HP Instant Support. View the HP Instant Support Web site.
●Product Registration. View the HP product registration Web site.
●Order Supplies. Order device supplies at the HP Web site.
●Product Support. View the support site for the HP Color LaserJet 2820/2830/2840 all-
in-one. At the site, you can search for help with a specific problem.
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							Macintosh Configure Device (Mac OS 10.2 and 10.3)
Macintosh Configure Device is a Web application that you can use for the following tasks:
●Check the device status.
●Configure the device settings.
Note
Macintosh Configure Device is not supported for Mac OS 9.2.2.
You can view Macintosh Configure Device when the device is directly connected to your
computer or when it is connected to the network. You must perform a complete software
installation to use Macintosh Configure Device.
Note
You do not have to have Internet access to open and use Macintosh Configure Device.
However, if you click a link in the Other Links area, you must have Internet access to go to
the site that is associated with the link.
To view Macintosh Configure Device
1. Open HP Director by clicking the HP Director icon on the Dock.
2. In HP Director, click Settings.
3. Select Config device, and then click Continue.
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							Embedded Web server
This device is equipped with an embedded Web server, which allows access to information
about device and network activities. A Web server provides an environment in which web
programs may run, much in the same way that an operating system, such as Windows,
provides an environment for programs to run on your computer. The output from these
programs can then be displayed by a Web browser, such as Microsoft Internet Explorer,
Safari, or Netscape Navigator.
An “embedded” Web server resides on a hardware device (such as a printer) or in firmware,
rather than as software that is loaded on a network server.
The advantage of an embedded Web server is that it provides an interface to the device that
anyone with a network-connected computer and a standard Web browser can access. There
is no special software to install or configure, but you must have a supported Web browser on
your computer. To access the embedded Web server, type the IP address for the device in
the address line of the browser. (To find the IP address, print a Configuration page. For more
information about printing a Configuration page, see 
Configuration page.)
Note
For Macintosh operating systems, you can use the EWS over a USB connection.
Features
The HP embedded Web server allows you to view device and network card status and
manage printing functions from your computer. With the HP embedded Web server, you can
do the following:
●view device status information
●determine the remaining life on all supplies and order new ones
●view and change tray configurations
●view and change the device control panel menu configuration
●view and print internal pages
●add or customize links to other Web sites
●select the language in which to display the embedded Web server pages
●view and change network configuration
●view support content that is device-specific and specific to the device’s current state
For a complete explanation of the features and functionality of the embedded Web server,
see the embedded Web server online Help. For more information about other Help sources,
see 
Where to look for more information.
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							Fax logs and reports
Use the following instructions to print fax logs and reports:
Printing the fax activity log
The fax activity log provides a chronological history of the last 40 faxes that were received,
sent, or deleted, and any errors that occurred. A fax activity log includes the following
information:
●All faxes that have been received to the device
●All faxes that have been sent from the control panel
●All faxes that have been sent from the HP Toolbox; and the fax software driver
●All faxes that have been sent from the HP Workplace (for Macintosh-compatible
computers that are directly connected to the device)
To print the fax activity log
Use the following steps to print a fax activity log:
1. On the device control panel, press M
ENU.
2. Use the < or the > button to select Reports, and then press E
NTER.
3. Use the < or the > button to select Fax Activity log, and then press E
NTER.
4. Press E
NTER to select Print log now. The device exits the menu settings and prints the
log.
To set the fax activity log to print automatically
You can decide whether or not you want the fax log to print automatically after every 40
entries. The factory-set default is On. Use the following steps to set the fax activity log to
print automatically:
1. On the device control panel, press M
ENU.
2. Use the < or the > button to select Reports, and then press E
NTER.
3. Use the < or the > button to select Fax Activity log, and then press E
NTER.
4. Press the > button once to select Auto Log Print, and then press E
NTER.
5. Use the < or the > button to select On, and then press E
NTER to confirm your selection.
Printing a fax call report
A fax call report is a brief report that indicates the status of the last fax that was sent or
received.
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							To print a fax call report
1. On the device control panel, press MENU.
2. Use the < or the > button to select Reports, and then press E
NTER.
3. Use the < or the > button to select Fax Call report, and then press E
NTER.
4. Press E
NTER to select Print report now. The device exits the menu settings and prints
the report.
Note
To set the fax call report to print automatically, see Setting print times for the fax call report.
Setting print times for the fax call report
You can set the device to print a fax call report after any of the following events:
●Every fax error (the factory-set default)
●Send fax error
●Receive fax error
●Every fax
●Send fax only
●Never
Note
If you select Never, you will have no indication that a fax failed to be transmitted unless you
print a fax activity log.
To set the print times for the fax call report
Use the following steps to set when the fax call report is printed:
1. On the device control panel, press M
ENU.
2. Use the < or the > button to select Reports, and then press E
NTER.
3. Use the < or the > button to select Fax Call report, and then press E
NTER.
4. Press the > button once to select Print report, and then press E
NTER.
5. Use the < or the > button to select the option for when you want the fax call reports to be
printed.
6. Press E
NTER to save your selection.
The following print-time options are available:
●Every error: The device prints a report each time an error occurs.
●Send error: The device prints a report when an error occurs while the device is sending
a fax.
●Receive error: The device prints a report when an error occurs while the device is
receiving a fax.
●Every fax: The device prints a report when a fax is sent or received.
●Send fax only: The device prints a report when a fax is sent.
●Never: A report is never printed.
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							Including the first page of each fax on the fax call report
If this option is turned on and the page image still exists in the device memory, the fax call
report includes a thumbnail (50-percent reduction) of the first page of the most recent fax
that was sent or received. The factory-set default for this option is On.
To include the first page of each fax on the fax call report
Use the following steps to include the first page of each fax on the fax call report:
1. On the device control panel, press M
ENU.
2. Use the < or the > button to select Reports, and then press E
NTER.
3. Use the < or the > button to select Fax Call report, and then press E
NTER.
4. Use the < or the > button to select Include 1st page, and then press E
NTER.
5. Use the < or the > button to select On or Off, and then press E
NTER to confirm your
selection.
Printing a phone book report
A phone book report lists the fax numbers that are assigned to the one-touch buttons and
speed-dial and group-dial entries.
To print a phone book report
Use the following steps to print a one-touch, speed-dial, and group-dial report:
1. On the device control panel, press M
ENU.
2. Use the < or the > button to select Reports, and then press E
NTER.
3. Use the < or the > button to select PhoneBook report, and then press E
NTER. The
device exits the menu settings and prints the report.
Printing the billing-code report
The billing-code report is a printed list of all of the fax billing codes and the total number of
faxes that have been billed to each code.
Note
After this report is printed, all billing data is deleted.
To print the billing-code report
1. On the device control panel, press MENU.
2. Use the < or the > button to select Reports, and then press E
NTER.
3. Use the < or the > button to select Billing report, and then press E
NTER. The device
exits the menu settings and prints the report.
Printing the block-fax list
Use this procedure to print a list of the blocked fax numbers. For information about blocking
fax numbers, see 
Blocking or unblocking fax numbers.
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							To print the block-fax list
1. On the device control panel, press MENU.
2. Use the < or the > button to select Reports, and then press E
NTER.
3. Use the < or the > button to select Block Fax list, and then press E
NTER. The device
exits the menu settings and prints the list.
Printing all fax reports
Use this procedure to print all of the following reports at one time:
●Fax activity log
●One-touch, speed-dial, and group-dial report
●Configuration report
●Block-fax list
●Billing report (if the option is turned on)
To print all fax reports
Use the following steps to print all fax reports:
1. On the device control panel, press M
ENU.
2. Use the < or the > button to select Reports, and then press E
NTER.
3. Use the < or the > button to select All fax reports, and then press E
NTER. The device
exits the menu settings and prints the reports.
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							Cleaning the device
The section contains information about cleaning the device.
To clean the exterior
Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of the
device.
To clean the scanner glass
Dirty glass, from fingerprints, smudges, hair, and so on, slows down performance and affects
the accuracy of special features such as fit-to-page and copy.
Note
If streaks or other defects appear only on copies produced using the automatic document
feeder (ADF), clean the scanner strip (step 3). It is not necessary to clean the scanner glass.
1. Turn off the device, unplug the power cord from the electrical socket, and raise the lid.
2. Clean the glass by using a soft cloth or sponge that has been moistened with
nonabrasive glass cleaner.
CAUTIONDo not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on
any part of the device; these can damage the device. Do not place liquids directly on the
glass. They might seep under it and damage the device.
3. Clean the scanner strip by using a soft cloth or sponge that has been moistened with
nonabrasive glass cleaner.
4. To prevent spotting, dry the glass by using a chamois or cellulose sponge.
To clean the lid backing 
Minor debris can accumulate on the white document lid backing that is located underneath
the device lid.
1. Turn off the device, unplug the power cord from the electrical socket, and raise the lid.
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							2. Clean the white document lid backing by using a soft cloth or sponge that has been 
moistened with a mild soap and warm water.  Also, clean the scanner strip next to the 
ADF scanner glass.
3. Wash the backing gently to loosen  debris; do not scrub the backing. 
4. Dry the backing by using a chamois or soft cloth. 
CAUTIONDo not use paper-based wipes because they might scratch the backing. 
5. If this does not clean the backing  well enough, repeat the previous steps and use 
isopropyl alcohol to dampen the cloth or  sponge, and then wipe the backing thoroughly 
with a damp cloth to remove any residual alcohol.
Cleaning the paper path
During the printing process, paper, toner and dust particles can accumulate inside the
device. Over time, this buildup can cause print-quality problems such as toner specks or 
smearing. This device has a cleaning mode that can correct and prevent these types of 
problems.
ENWW Cleaning the device193
NoteIn certain areas of California, air pollution control regulations restrict the use of liquid 
Isopropyl Alcohol (IPA) as a cleaning agent.  In those areas of California, please 
disregard the previous recommendations and use a dry, lint-free cloth.  The cloth may 
be moistened with water if desired.
 
						

							To clean the paper path from HP Toolbox
Use HP Toolbox to clean the paper path. This is the recommended cleaning method. If you
do not have access to HP Toolbox, use the method in 
To clean the paper path from the
device control panel.
1. Make sure that the device is turned on and in the Ready state.
2. Open HP Toolbox.
3. On the Troubleshooting tab, click Maintenance, click Cleaning Page and then click
Print. A page with a pattern prints from the device.
4. At the device, remove any print media that might be in tray 1.
5. Remove the page that printed and load it face-down into tray 1.
6. At the computer, click Clean.
To clean the paper path from the device control panel
If you do not have access to HP Toolbox, you can print and use a cleaning page from the
device control panel.
1. Press M
ENU.
2. Use the < or the > button to find the Service menu.
3. Press E
NTER.
4. Use the < or the > button to find Cleaning Mode.
5. Press E
NTER.
6. Load plain letter or A4 paper when you are prompted.
7. Press E
NTER again to confirm and begin the cleaning process.
A page feeds through the printer slowly. Discard the page when the process is completed.
194Chapter 12 Managing the device and maintenance ENWW