HP Color LaserJet 2820 User Manual
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Changing the automatic document feeder (ADF) If the ADF is damaged or not working, you can replace it. For information about ordering supplies, see Accessories and ordering information. To change the ADF 1. At the device, open the ADF cover. 2. Disconnect the connector by squeezing the tabs together and lifting upward. 3. Remove the ADF by lifting it upward and tilting it forward as the hinges nearly disconnect from the device. 4. On the new ADF, unfold the hinges. ENWW Changing the automatic document feeder (ADF)195
5. Insert the hinges on the new ADF so that they are slightly tilted forward, and then push straight down into the device. 6. Insert the connector by pushing down on it until it clicks into place. 196Chapter 12 Managing the device and maintenance ENWW
Changing the automatic document feeder (ADF) pickup roller assembly To change the ADF pickup roller assembly If your automatic document feeder (ADF) has trouble feeding paper, you can replace the ADF pickup roller assembly. See Accessories and ordering information to order an ADF pickup roller assembly. To remove the existing assembly, use the following procedure: 1. Turn off the device and unplug the power cord. 2. Open the automatic document feeder (ADF) cover. 3. Press the round green button while lifting the green lever. Rotate the green lever until it stops in the open position. The old pickup roller assembly should remain on the surface. 4. Remove the old assembly and put the new one in exactly the same place. The largest roller goes in back, and the gear side is away from you. ENWW Changing the automatic document feeder (ADF) pickup roller assembly197
5. Lower the green lever with the flat green part fitting in between the rollers. Press down on the green lever until you hear a snap. 6. To check for proper installation, lift the green lever until it remains open. The new pickup roller assembly should be secured to the lever assembly and should not fall out. 7. Make sure that both sides of the assembly are secured by the green hooks. 8. Lower the green lever assembly and close the automatic document feeder (ADF) lid. NoteIf you are experiencing jams in the ADF, contact your local HP-authorized service provider. See Service and support. 9. Plug the device in, and then turn the power switch to the on position. 198Chapter 12 Managing the device and maintenance ENWW
Cleaning the automatic document feeder (ADF) pickup roller assembly To clean the ADF pickup roller assembly If your automatic document feeder (ADF) has trouble feeding paper, you can clean the ADF pickup roller assembly. To clean the assembly, use the following procedure: 1. Turn off the device and unplug the power cord. 2. Open the automatic document feeder (ADF) cover. 3. Press the round green button while lifting the green lever. Rotate the green lever until it stops in the open position. The pickup roller assembly should remain on the surface. 4. Remove the assembly, and then wipe the assembly with a soft, dry cloth. 5. Return the assembly to the same place in the ADF. The largest roller goes in back, and the gear side is away from you. ENWW Cleaning the automatic document feeder (ADF) pickup roller assembly199
6. Lower the green lever with the flat green part fitting in between the rollers. Press down on the green lever until you hear a snap. 7. To check for proper installation, lift the green lever until it remains open. The pickup roller assembly should be secured to the lever assembly and should not fall out. 8. Make sure that both sides of the assembly are secured by the green hooks. 9. Lower the green lever assembly and close the ADF lid. NoteIf you are experiencing jams in the ADF, contact your local HP-authorized service provider. See Service and support. 10. Plug the device in, and then turn the power switch to the on position. 200Chapter 12 Managing the device and maintenance ENWW
13 Managing supplies This chapter contains information about these maintenance topics: ● Checking status and ordering supplies ● Storing supplies ● Replacing and recycling supplies ● HP policy on non-HP supplies ● HP fraud hotline ● Changing a print cartridge ● Changing the imaging drum ENWW201
Checking status and ordering supplies You can check the supplies status by using the printer control panel, printing a Supplies Status page, or viewing the HP Toolbox. Hewlett-Packard recommends that you place an order for a replacement print cartridge when you first receive the Low message for a print cartridge. When you use a new, authentic HP print cartridge or imaging drum, you can obtain the following types of supplies information: ●amount of cartridge or drum life remaining ●estimated number of pages remaining ●number of pages printed ●other supplies information Note If the printer is connected to the network, you can set the HP Toolbox to notify you by e-mail when a print cartridge is low or the imaging drum is near the end of its useful life. If the printer is directly connected to a computer, you can set HP Toolbox to notify you when supplies are low. To check status and order supplies by using the control panel Do one of the following: ●Check the device control panel, which indicates when a print cartridge or the imaging drum is low or empty. The control panel also indicates when a non-HP print cartridge is first installed. See Troubleshooting tools for more information. ●Print a Supplies Status page, and then check the supplies levels on the page. See Supplies Status page for more information. If the supplies levels are low, you can order supplies through your local HP dealer, by telephone, or online. See Accessories and ordering information for part numbers. See http://www.hp.com/go/ljsupplies to order online. To check status and order supplies by using HP Toolbox You can configure HP Toolbox to notify you when the supplies are low. You can choose to receive alerts by e-mail or as a pop-up message or taskbar icon. To order supplies by using the HP Toolbox, in the Other Links area, click Order supplies. You must have Internet access to connect to the website. For more information, see HP Toolbox. 202Chapter 13 Managing supplies ENWW
Storing supplies Follow these guidelines for storing print cartridges and the imaging drum: ●Do not remove the print cartridge or imaging drum from its package until you are ready to use it. CAUTION To prevent damage, do not expose the print cartridge or imaging drum to light for more than a few minutes. ●See Environmental specifications for operating and storage temperature ranges. ●Store the supply in a horizontal position. ●Store the supply in a dark, dry location away from heat and magnetic sources. ENWWStoring supplies203
Replacing and recycling supplies To install a new HP print cartridge or imaging drum, follow the instructions that are included in the box that contains the new supply, or see the getting started guide. To recycle supplies, place the used supply in the box in which the new supply arrived. Use the enclosed return label to send the used supply to HP for recycling. For complete information, see the recycling guide that is included with each new HP supply item. See HP LaserJet printing supplies for more information about HPs recycling program. 204Chapter 13 Managing supplies ENWW