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HP Color LaserJet 2820 User Manual

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    							Changing the automatic document feeder (ADF)
    If the ADF is damaged or not working, you can replace it. For information about ordering
    supplies, see 
    Accessories and ordering information.
    To change the ADF
    1. At the device, open the ADF cover.
    2. Disconnect the connector by squeezing the tabs together and lifting upward.
    3. Remove the ADF by lifting it upward and tilting it forward as the hinges nearly disconnect
    from the device.
    4. On the new ADF, unfold the hinges.
    ENWW Changing the automatic document feeder (ADF)195
     
    						
    							5. Insert the hinges on the new ADF so that they are slightly tilted forward, and then push
    straight down into the device.
    6. Insert the connector by pushing down on it until it clicks into place.
    196Chapter 12 Managing the device and maintenance ENWW
     
    						
    							Changing the automatic document feeder (ADF) pickup roller
    assembly
    To change the ADF pickup roller assembly
    If your automatic document feeder (ADF) has trouble feeding paper, you can replace the
    ADF pickup roller assembly. See 
    Accessories and ordering information to order an ADF
    pickup roller assembly. To remove the existing assembly, use the following procedure:
    1. Turn off the device and unplug the power cord.
    2. Open the automatic document feeder (ADF) cover.
    3. Press the round green button while lifting the green lever. Rotate the green lever until it
    stops in the open position. The old pickup roller assembly should remain on the surface.
    4. Remove the old assembly and put the new one in exactly the same place. The largest
    roller goes in back, and the gear side is away from you.
    ENWW Changing the automatic document feeder (ADF) pickup roller assembly197
     
    						
    							5. Lower the green lever with the flat green part fitting in between the rollers. Press down
    on the green lever until you hear a snap.
    6. To check for proper installation, lift the green lever until it remains open. The new pickup
    roller assembly should be secured to the lever assembly and should not fall out.
    7. Make sure that both sides of the assembly are secured by the green hooks.
    8. Lower the green lever assembly and close the automatic document feeder (ADF) lid.
    NoteIf you are experiencing jams in the ADF, contact your local HP-authorized service provider.
    See 
    Service and support.
    9. Plug the device in, and then turn the power switch to the on position.
    198Chapter 12 Managing the device and maintenance ENWW
     
    						
    							Cleaning the automatic document feeder (ADF) pickup roller
    assembly
    To clean the ADF pickup roller assembly
    If your automatic document feeder (ADF) has trouble feeding paper, you can clean the ADF
    pickup roller assembly. To clean the assembly, use the following procedure:
    1. Turn off the device and unplug the power cord.
    2. Open the automatic document feeder (ADF) cover.
    3. Press the round green button while lifting the green lever. Rotate the green lever until it
    stops in the open position. The pickup roller assembly should remain on the surface.
    4. Remove the assembly, and then wipe the assembly with a soft, dry cloth.
    5. Return the assembly to the same place in the ADF. The largest roller goes in back, and
    the gear side is away from you.
    ENWW Cleaning the automatic document feeder (ADF) pickup roller assembly199
     
    						
    							6. Lower the green lever with the flat green part fitting in between the rollers. Press down
    on the green lever until you hear a snap.
    7. To check for proper installation, lift the green lever until it remains open. The pickup
    roller assembly should be secured to the lever assembly and should not fall out.
    8. Make sure that both sides of the assembly are secured by the green hooks.
    9. Lower the green lever assembly and close the ADF lid.
    NoteIf you are experiencing jams in the ADF, contact your local HP-authorized service provider.
    See 
    Service and support.
    10. Plug the device in, and then turn the power switch to the on position.
    200Chapter 12 Managing the device and maintenance ENWW
     
    						
    							13
    Managing supplies
    This chapter contains information about these maintenance topics:
    ●
    Checking status and ordering supplies
    ●
    Storing supplies
    ●
    Replacing and recycling supplies
    ●
    HP policy on non-HP supplies
    ●
    HP fraud hotline
    ●
    Changing a print cartridge
    ●
    Changing the imaging drum
    ENWW201
     
    						
    							Checking status and ordering supplies
    You can check the supplies status by using the printer control panel, printing a Supplies
    Status page, or viewing the HP Toolbox. Hewlett-Packard recommends that you place an
    order for a replacement print cartridge when you first receive the Low message for a print
    cartridge. When you use a new, authentic HP print cartridge or imaging drum, you can obtain
    the following types of supplies information:
    ●amount of cartridge or drum life remaining
    ●estimated number of pages remaining
    ●number of pages printed
    ●other supplies information
    Note
    If the printer is connected to the network, you can set the HP Toolbox to notify you by e-mail
    when a print cartridge is low or the imaging drum is near the end of its useful life. If the
    printer is directly connected to a computer, you can set HP Toolbox to notify you when
    supplies are low.
    To check status and order supplies by using the control panel
    Do one of the following:
    ●Check the device control panel, which indicates when a print cartridge or the imaging
    drum is low or empty. The control panel also indicates when a non-HP print cartridge is
    first installed. See 
    Troubleshooting tools for more information.
    ●Print a Supplies Status page, and then check the supplies levels on the page. See
    Supplies Status page for more information.
    If the supplies levels are low, you can order supplies through your local HP dealer, by
    telephone, or online. See 
    Accessories and ordering information for part numbers. See
    http://www.hp.com/go/ljsupplies to order online.
    To check status and order supplies by using HP Toolbox
    You can configure HP Toolbox to notify you when the supplies are low. You can choose to
    receive alerts by e-mail or as a pop-up message or taskbar icon. To order supplies by using
    the HP Toolbox, in the Other Links area, click Order supplies. You must have Internet
    access to connect to the website.
    For more information, see 
    HP Toolbox.
    202Chapter 13 Managing supplies ENWW
     
    						
    							Storing supplies
    Follow these guidelines for storing print cartridges and the imaging drum:
    ●Do not remove the print cartridge or imaging drum from its package until you are ready
    to use it.
    CAUTION
    To prevent damage, do not expose the print cartridge or imaging drum to light for more than
    a few minutes.
    ●See 
    Environmental specifications for operating and storage temperature ranges.
    ●Store the supply in a horizontal position.
    ●Store the supply in a dark, dry location away from heat and magnetic sources.
    ENWWStoring supplies203
     
    						
    							Replacing and recycling supplies
    To install a new HP print cartridge or imaging drum, follow the instructions that are included
    in the box that contains the new supply, or see the getting started guide.
    To recycle supplies, place the used supply in the box in which the new supply arrived. Use
    the enclosed return label to send the used supply to HP for recycling. For complete
    information, see the recycling guide that is included with each new HP supply item. See
    HP LaserJet printing supplies for more information about HPs recycling program.
    204Chapter 13 Managing supplies ENWW
     
    						
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