HP Color LaserJet 2820 User Manual
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Index Symbols/Numerics 250-sheet tray. See tray 2 4-Color option 59 600 dpi print-quality setting 234 A accessibility features 8 accessories installation guides 2 ordering v part numbers 274 acoustic emissions 288 activity log, fax printing 188 troubleshooting 263 ad hoc groups, sending faxes to 79 adding paper 28 ADF jams 231 loading originals 31 locating 9 page sizes supported 259 paper specifications 24 pickup roller assembly, cleaning 199 pickup roller assembly, replacing 197 ADF, ordering 279 adhesive labels loading 28 output path 44 specifications 23, 48 agreements, maintenance vi, 285 alarm volume, adjusting 34 alerts setting up 182 answer mode, setting 93 answering machines fax settings 95 troubleshooting 261 Apple LaserWriter 8 driver 17 Apple Macintosh. See Macintosh applications, settings 15 automatic document feeder (ADF) jams 231 loading originals 31 locating 9 page sizes supported 259paper specifications 24 pickup roller assembly, cleaning 199 pickup roller assembly, replacing 197 autoreduction settings, fax 96 B background, gray 237 bands, troubleshooting 237 battery specifications 295 billing codes, fax report, printing 190 using 106 bins, output locating 9 selecting 44 black and white printing selecting 41 troubleshooting 242 black and white scanning 131 Black Only option 59 blank copies, troubleshooting 255 blank pages, troubleshooting 245 blank scans, troubleshooting 250 blinking lights 217 block-fax list, printing 190 blocking faxes 97 booklets, printing 51 books copying 72 scanning 127 both sides, printing on 50 busy signals, redialing options 91 C cables USB, troubleshooting 246 call report, fax printing 188 troubleshooting 263 calling cards 80 canceling copy jobs 63 faxes 82 print jobs 53 scan jobs 121 ENWWIndex305
capacity output bins 44 trays 23 cardstock printing on 44 specifications 23, 47 cartridges features 4 HP fraud hotline 206 non-HP 205 part numbers 274 recycling 204, 294 replacing 207 status page, printing 179 status, checking 202 status, viewing with HP Toolbox 182 storage specifications 288 storing 203 warranty 283 characters, troubleshooting 240 cleaning ADF pickup roller assembly 199 exterior 192 glass 192 lid backing 192 cleaning page, printing 193 clock, setting 76 collating copies 69 color Automatic adjustment 58 grayscale, printing as 41 HP ImageREt 2400 57 Manual adjustment options 58 matching 60 Neutral Grays setting 59 RGB settings 59 scanning settings 130 settings 56, 58 troubleshooting 241 colored paper, specifications 46 Configuration page 178 configurations, device 4 consumables. See supplies contracts, maintenance vi, 285 contrast settings copy 65 fax 87 control panel about 11 key-press volume, adjusting 35 language, selecting 32 locating 9 messages, troubleshooting 217 scanning from (Macintosh) 123 scanning from (Windows) 119 text, entering 75, 102copying ADF, loading originals 31 books 72 canceling 63 collating 69 contrast, adjusting 65 enlarging 66 loading originals on flatbed scanner 30 number of copies 70 photos 71 quality, adjusting 64 quality, troubleshooting 251 reducing 66 size, troubleshooting 255 starting a job 62 troubleshooting 254 two-sided originals 71 covers, document cardstock, printing on 44 paper specifications 23 using different paper for 49 creases, troubleshooting 241 crooked pages 240, 244 curled media 240 custom paper sizes 45 customer support Instant Support Professional Edition (ISPE) v maintenance agreements 285 telephone numbers v websites v D dark copying 252 darkness, contrast settings copy 65 fax 87 date, setting 76 declaration of conformity 297 delaying fax sending 104 deleting faxes from memory 108 Demo page, printing 178 Detail halftone option 59 Device Settings, HP Toolbox 184 dial-tone detection settings 105 dialing from a telephone 86 internationally 102 manually 80 pauses, inserting 102 prefixes, inserting 103 redialing automatically, settings 91 redialing manually 81 tone or pulse settings 90 troubleshooting 260 different first page 49 digital cameras, color matching 60 dimensions, device 287 306IndexENWW
DIMMs Configuration page 179 door, locating 9 expansion slots 4 part numbers 275 distinctive-ring settings 94 documentation 2, 280 Documentation tab, HP Toolbox 183 dots per inch (dpi) fax 77, 88 print settings 234 specifications 6 dots, troubleshooting 236 double-sided printing 50 downloading drivers v, 16 dpi (dots per inch) fax 77, 88 print settings 234 specifications 6 drivers downloading v, 16 help 17 included 4 Macintosh 17 operating systems supported 14 Quick Sets 41 settings 15 uninstalling 20 Windows, features 16 drum part numbers 274 drums HP fraud hotline 206 non-HP 205 recycling 204 replacing 168, 209 specifications 287 status, checking 202 storing 203 warranty 283 duplexing 50 E e-mail alerts HP Toolbox, setting up 182 e-mail, scanning to Macintosh 123 resolution settings 130 Windows 119 electrical specifications 287 electronic faxes receiving 92 sending 83 embedded Web server 187 energy consumption 287, 294 Energy Star compliance 7enlarging copies 66 printing documents 42 envelopes output path 44 specifications 23, 47 environmental specifications device 288 paper 25 error messages control panel 217 critical 225 error-correction setting, fax 114 extended warranty vi, 285 extension phones, receiving faxes from 110 F face-down output bin. See top output bin face-up output door. See rear output door faded print 236 fax activity log 188 answer mode 93 autoreduction 96 billing code report, printing 190 billing codes 106 blocked list, printing 190 blocking 97 call report, printing 188 canceling 82 contrast setting 87 delaying sending 104 deleting from memory 108 detect-dial-tone settings 105 dial prefixes 103 dialing, tone or pulse 90 error-correction 114 extension phone receiving 110 forwarding 109 glass-size setting 89 group-dial entries 78, 99 header, setting 75, 76 jams, troubleshooting 261 manual dialing 80 modem, models including 4 one-touch keys 98, 99 pauses, inserting 102 phone book, printing 190 polling 111 receiving to computer 92 receiving to device 85 redial settings 91 redialing manually 81 reports, printing all 191 reports, troubleshooting 263 reprinting from memory 107 resolution 77, 88 ENWWIndex307
ring patterns 94 rings-to-answer 95 sending from a telephone 86 sending from software 83 sending to multiple recipients 78 sending to one recipient 77 silence-detect mode 112 speed-dial entries 98, 99 stamp-received 113 time/date, setting 76 troubleshooting receiving 256 troubleshooting sending 259 V.34 setting 115 volume, adjusting 33, 34 Fax Settings tab, HP Toolbox 185 Fax tab, HP Toolbox 182 features 4, 6 feeding problems, troubleshooting 245 file, scanning to Macintosh 124 first page, different 49 Fit to Page setting faxing 96 printing 42 flashing lights 217 flatbed scanner cleaning 192 default glass-size, setting 89 loading 30 folder, scanning to Windows 119 font DIMMs, part numbers 275 fonts, included 6 forwarding faxes 109 fraud hotline 206 fuser, ordering 279 grayscale Neutral Grays setting 59 G Getting started guide 2 glass, cleaning 192 glass-size setting 89 glossary of terms 301 glossy paper 46 gray background, troubleshooting 237 grayscale printing in 41 scanning 131 troubleshooting 242 group-dial entries adding 99 deleting 100 list of, printing 190 sending faxes to 78 guides, documentation 2H halftone options 59 header, fax 75, 76 heavy paper printing on 44 specifications 23, 47 help documentation 2 drivers 17 HP fraud hotline 206 HP ImageREt 2400 57 HP Instant Support Professional Edition (ISPE) v HP LaserJet Tough paper 48 HP Printing Supplies Returns and Recycling Program 294 HP SupportPack 285 HP Toolbox Device Settings 184 Documentation tab 183 Fax Settings tab 185 Fax tab 182 HP Toolbox links 185 Network Settings tab 185 opening 181 operating systems supported 14 Other links 185 Print Settings tab 184 Status tab 182 System Settings tab 184 toner level, checking from 202 Troubleshooting tab 183 HP-Authorized Dealers vi humidity specifications device environment 288 paper, storing 25 I IBM OS/2 support 14 image quality cleaning page, printing 193 copy, troubleshooting 251 print, troubleshooting 234, 235 scans, troubleshooting 247, 249 specifications 6 image quality, troubleshooting light or dark print 252 imaging drums. See drums index page, troubleshooting 264 index, photo 139 indicator lights, device control panel error messages 217 information pages Configuration 178 Demo 178 language, selecting 32 Supplies Status 179 ink cartridges. See print cartridges 308IndexENWW
input trays Configuration page 179 feeding problems, troubleshooting 245 included 4 loading 28 locating 9 paper specifications 23 part numbers 277 selecting 40 installation guides, accessories and supplies 2 Instant Support Professional Edition (ISPE) v interface ports cables, ordering 276 locating 9, 10 types included 6 international dialing 80, 102 J jams causes of 228 clearing 229 fax 261 locating 228 preventing 228 K key-press volume, adjusting 35 L labels loading 28 output path 44 specifications 23, 48 languages control-panel display, setting 32 user guides 280 languages, printer 6 laser safety statements 299 LaserJet Tough paper 48 LaserWriter 8 driver 17 letterhead output path 44 specifications 46 letters, entering with control panel 75, 102 lid, cleaning 192 light copying 252 light print, troubleshooting 236 lightness copy contrast 65 faded print, troubleshooting 236 fax contrast 87 lines, troubleshooting copies 252 printed pages 237 scans 250 links, HP Toolbox 185 LINUX support 14loading originals in ADF 31 originals on flatbed scanner 30 tray 1 28 tray 2 29 localized user guides 280 logs, fax activity 188 billing codes 190 block-fax list 190 call (last fax sent or received) 188 phone book 190 printing all 191 troubleshooting 263 loose toner, troubleshooting 239 M Macintosh printing from 39 scanning from device control panel 123 scanning from TWAIN-compliant software 126 scanning page-by-page 125 scanning to e-mail 123 scanning to file 124 software features 17 uninstalling software 20 versions supported 14 mailing labels loading 28 output path 44 specifications 23, 48 maintenance agreements 285 Manual color options 58 manual dialing 80 manual duplexing 50 manual redialing 81 manuals 2, 280 matching, color 60 media ADF, sizes supported 259 colored paper 46 curled, troubleshooting 240 custom-sized 45 default size, changing 32 envelopes 47 fax autoreduction settings 96 first page, different 49 glossy paper 46 heavy paper 47 HP LaserJet Tough paper 48 HP, part numbers 278 jams 228 labels 48 letterhead 46 loading trays 28 long 28 multiple pages per sheet 41 ENWWIndex309
output options 44 preprinted forms 46 selecting 22 specifications 23 transparencies 48 tray selection 40 troubleshooting 243 wrinkled 241 memory Configuration page 179 deleting faxes 108 expansion slots 4 fax storage 4 part numbers 275 reprinting faxes 107 memory cards printing pictures, troubleshooting 265 troubleshooting 264 memory cards, photo inserting 134 Memory Enhancement technology (MEt) 7 mercury specifications 295 messages control panel 217 messages, error 217 Microsoft Windows. See Windows Microsoft Word, faxing from 84 models 4 monitors, color matching 60 multiple pages per sheet 41 multipurpose tray. See tray 1 N N-up printing 41 Network Settings tab, HP Toolbox 185 Neutral Grays options 59 noise specifications 288 non-HP print cartridges 205 number of copies, changing 70 O OCR software installing 129 on-site service agreements 285 on/off switch, locating 9 one-touch keys, fax deleting all 101 list of, printing 190 programming 98, 99 online customer support v online help documentation 2 drivers 17 operating environment, specifications 288 operating systems supported 14optical character recognition software installing 129 optional tray 2. See tray 2 options. See settings ordering supplies and accessories v, 274 originals, loading ADF 31 flatbed scanner 30 OS/2 support 14 output bins locating 9 selecting 44 output quality cleaning page, printing 193 copy, troubleshooting 251 print, troubleshooting 234, 235 scans, troubleshooting 247, 249 specifications 6 outside lines dial prefixes 103 pauses, inserting 102 overhead transparencies specifications 23, 48 ozone specifications 294 P page-by-page scanning (Macintosh) 125 pages blank 245 not printing 246 printing slowly 245 skewed 240, 244 pages per minute 4, 6 pages per sheet 41 paper ADF, sizes supported 259 colored 46 curled, troubleshooting 240 custom-sized 45 default size, changing 32 fax autoreduction settings 96 first page, different 49 glossy 46 heavy 47 HP, part numbers 278 jams 228 loading trays 28 long 28 multiple pages per sheet 41 output options 44 preprinted 46 selecting 22 specifications 23 tough, HP LaserJet 48 tray selection 40 troubleshooting 243 wrinkled 241 310IndexENWW
paper input trays Configuration page 179 feeding problems, troubleshooting 245 included 4 loading 28 locating 9 paper specifications 23 part numbers 277 selecting 40 paper output bins locating 9 selecting 44 part numbers cables 276 media 278 memory 275 supplies 274 tray 2 277 user guides 280 user-replaceable parts 279 parts, user-replaceable 279 pauses, inserting 102 PCL drivers features 6 operating systems supported 14 PDEs, Macintosh 17 personalities, included 6 phone book, fax adding entries 98 deleting all entries 101 printing 190 phone lines fax tone volume, adjusting 34 phone numbers HP fraud hotline 206 HP Printing Supplies Returns and Recycling Program 295 ordering supplies v service vi support v phones receiving faxes from 110 sending faxes from 86 photos copying 71 index page, troubleshooting 264 memory cards, inserting 134 printing an index 139 printing directly from the memory card 137 printing, troubleshooting 265 proof sheet, printing from 138 scanning, troubleshooting 247 troubleshooting 264 physical specifications 287 pick-up rollers, ordering 279 pickup roller assembly, ADF 197, 199 pictures. See photospixels per inch (ppi) scanning 130 platforms supported 14 polling faxes 111 ports cables, ordering 276 locating 9, 10 types included 6 PostScript drivers 14 power consumption 294 requirements 287 power connector, locating 9 power switch, locating 9 PPDs, Macintosh 17 ppi (pixels per inch) scanning 130 prefixes, dial 103 preprinted paper output path 44 specifications 46 print cartridges features 4 HP fraud hotline 206 non-HP 205 part numbers 274 recycling 204, 294 replacing 207 status page, printing 179 status, checking 202 status, viewing with HP Toolbox 182 storage specifications 288 storing 203 warranty 283 print jobs, canceling 53 print media. See media print quality cleaning page, printing 193 settings 234 specifications 6 troubleshooting 234, 235 Print Settings tab, HP Toolbox 184 printer drivers downloading v, 16 help 17 included 4 Macintosh 17 operating systems supported 14 Quick Sets 41 settings 15 uninstalling 20 Windows, features 16 printing booklets 51 both sides 50 canceling 53 Macintosh 39 ENWWIndex311
photos, from a proof sheet 138 photos, from the memory card 137 photos, index of 139 troubleshooting 245, 246 Windows 38 problem solving. See troubleshooting programs, settings 15 proof sheet printing from 138 properties. See settings protocol settings, fax 115 PS drivers 14 pulse-dialing 90 punctuation marks, entering with control panel 75, 102 Q quality cleaning page, printing 193 copy, troubleshooting 251 print settings 234 print, troubleshooting 234, 235 scans, troubleshooting 247, 249 specifications 6 Quick Sets 41 R Readiris OCR software installing 129 rear output door locating 9 printing to 44 receiving faxes activity log, printing 188 answer mode, setting 93 autoreduction settings 96 blocking 97 call report, printing 188 from telephone line 110 polling 111 reprinting 107 ring patterns, settings 94 rings-to-answer settings 95 silence-detect mode 112 stamp-received setting 113 to computer 92 to device 85 troubleshooting 256 recycling supplies 204, 294 redialing automatically, settings 91 manually 81 reducing copies 66 printed documents 42 refilled print cartridges 205 refilling paper 28regulatory statements declaration of conformity 297 laser safety 299 removing software 20 repair. See service repetitive defects, troubleshooting 241 replacing ADF pickup roller assembly 197 imaging drum 168, 209 print cartridges 207 reports, device Configuration page 178 Demo page 178 language, selecting 32 Supplies Status page 179 reports, fax activity log 188 billing codes 190 block-fax list 190 call (last fax sent or received) 188 phone book 190 printing all 191 troubleshooting 263 reprinting faxes 107 resizing documents copying 66 printing 42 resolution fax 77, 88 print settings 234 scanning 130 specifications 6 RGB color settings 59 ring patterns 94 ring tones distinctive 94 volume, adjusting 34 rings-to-answer setting 95 roller assembly, ADF 197, 199 rollers, ordering 279 S saving settings 41 scaling documents copying 66 printing 42 Scan to button, programming 119 scanner release button, locating 9 scanners, color matching 60 scanning ADF, loading originals 31 black and white 131 blank pages, troubleshooting 250 books 127 canceling 121 color 130 312IndexENWW
from device control panel (Macintosh) 123 from device control panel (Windows) 119 grayscale 131 HP Director (Windows) 122 loading originals on flatbed scanner 30 methods 118 page-by-page (Macintosh) 125 photos 127 proof sheet, troubleshooting 265 quality, troubleshooting 247, 249 resolution 130 speed, troubleshooting 249 to e-mail (Macintosh) 123 to e-mail (Windows) 119 to file (Macintosh) 124 to folder (Windows) 119 TWAIN-compliant software 126 WIA-compliant software 126 scatter, troubleshooting 241 screen color matching 60 sending faxes activity log, printing 188 billing codes 106 call report, printing 188 canceling 82 delaying 104 forwarding 109 from software 83 from telephone 86 group-dial entries 78 manual dialing 80 to multiple recipients 78 to one recipient 77 troubleshooting 259 separation pad, ordering 279 serial number, product 179 service agreements 285 HP-Authorized Dealers vi part numbers 274 settings changing 15 Configuration page 178 saving 41 saving to file 184 silence-detect mode 112 size, copy reducing or enlarging 66 troubleshooting 255 size, device 287 sizes, media custom 45 Fit to Page setting, faxing 96 Fit to Page setting, printing 42 supported 23 skewed pages 240, 244slow speed, troubleshooting faxing 263 scanning 249 smeared toner, troubleshooting 238 Smooth halftone option 59 software downloading v, 16 HP Toolbox 181 Macintosh, features 17 operating systems supported 14 Readiris OCR, installing 129 receiving faxes 92 scanning from TWAIN or WIA 126 sending faxes 83 uninstalling 20 Windows, features 16 source, printing by 40 spaces, entering with control panel 75, 102 specifications acoustic emissions 288 electrical 287 environmental 288 features 6 paper 23 physical 287 supplies 287 specks, troubleshooting 236 speed fax, troubleshooting 263 printing, maximizing 43 scanning, troubleshooting 249 specifications 4, 6 speed-dial entries deleting all 101 list of, printing 190 programming 98, 99 spots, troubleshooting 236 sRGB 60 status alerts, HP Toolbox 182 Supplies Status page, printing 179 supplies, checking 202 viewing with HP Toolbox 182 Status tab, HP Toolbox 182 stopping printing 53 storing device 288 paper 25 print cartridges 203 straight-through paper path 44 streaks, troubleshooting 237 supplies HP fraud hotline 206 installation guides 2 non-HP 205 ordering v recycling 204, 294 ENWWIndex313
replacing 207 specifications 287 status page 179 status, checking 202 status, viewing with HP Toolbox 182 storing 203 support Instant Support Professional Edition (ISPE) v maintenance agreements 285 telephone numbers v websites v SupportPack, HP 285 System Settings tab, HP Toolbox 184 T technical support Instant Support Professional Edition (ISPE) v maintenance agreements 285 telephone numbers v websites v telephone lines fax tone volume, adjusting 34 telephone numbers HP fraud hotline 206 HP Printing Supplies Returns and Recycling Program 295 ordering supplies v service vi support v telephones receiving faxes from 110 sending faxes from 86 temperature specifications device environment 288 paper, storing 25 terminology 301 text, entering with control panel 75, 102 text, troubleshooting misformed characters 240 time, setting 76 tone-dialing 90 toner loose, troubleshooting 239 scatter, troubleshooting 241 smeared, troubleshooting 238 specks, troubleshooting 236 toner cartridges. See print cartridges Toolbox. See HP Toolbox top output bin locating 9 printing to 44 tough paper, HP LaserJet 48 transparencies loading 28 specifications 23, 48tray 1 loading 28 locating 9 maximizing print speed 43 paper specifications 23 See also trays tray 2 loading 29 locating 9 models including 4, 5 paper specifications 24 paper-length adjustment control 9 part number 277 size specifications 287 See also trays trays Configuration page 179 feeding problems, troubleshooting 245 included 4 loading 28 locating 9 paper specifications 23 part numbers 277 selecting 40 troubleshooting ADF jams 231 ADF pickup roller assembly, cleaning 199 ADF pickup roller assembly, replacing 197 blank pages 245 blank scans 250 cleaning page 193 color 241 Configuration page, printing 178 control panel messages 217 copy quality 251 copy size 255 copying 254 curled media 240 Demo page, printing 178 dialing 260 faded print 236 fax error-correction setting 114 fax jams 261 fax reports 263 feeding problems 245 index page 264 jams 228 lines, copies 252 lines, printed pages 237 lines, scans 250 loose toner 239 memory cards 264 pages not printing 246 pages printing slowly 245 paper 243 print quality 234 printing photos 265 314IndexENWW