HP Color LaserJet 2820 User Manual
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Memory Product nameDescriptionPart number Memory upgrades (DIMMs)The standard 96 MB of memory in the device can be expanded to up to 224 MB using the additional DIMM slot. 32 MBC7845A Memory upgrades (DIMMs)64 MBC9680A Memory upgrades (DIMMs)128 MBC9121A Font DIMM (100-pin)You can install an 8-MB language font ROM in the DIMM slot.Visit http://www.hp.com for DIMM availability and ordering. ENWWMemory275
Cable and interface accessories Product nameDescriptionPart number USB cable2-meter standard USB- compatible device connectorC6518A 276Appendix A Accessories and ordering information ENWW
Paper-handling accessories Product nameDescriptionPart number Optional tray 2250-sheet input tray for standard sizes. Only one 250- sheet tray can be installed.Q3952A ENWW Paper-handling accessories277
Paper and other print media NoteInkjet paper is not recommended for this device. Product nameDescriptionPart number HP LaserJet paperPremium HP-brand paper for use with HP LaserJet printers.HPJ1124 (letter) HP Premium Choice LaserJet paperHP bond paper with a weight of 120.32 g/m2 (32 lb.) HPU1132 (letter) HP Cover paperHP-brand paper with a weight of 200 g/m2 (75-lb cover). Use for printing postcards and document covers. Q2413A (letter) 100 sheets HP Printing paperHP-brand paper for use with HP LaserJet printers.HPP1122 (letter) HP Multipurpose paperHP-brand paper for a variety of uses.HPM1120 (letter) HP LaserJet Tough paperRobust paper with a satin finish. Paper will not tear and will withstand the weather. For documents requiring durability and longevity.Q1298A (letter) HP High Gloss laser paperHigh-gloss finish coating on both sides. Use for brochures, catalogs, photographs, and whenever a high-gloss finish is desired.Q2419A (letter) 200 sheets HP Soft Gloss laser paperSatin finish coating on both sides. 105 g/m2 (28 lb) Q2415A (letter) 500 sheets HP Color LaserJet transparenciesUse color transparencies for full-color printing.C2934A (letter) 50 sheets HP Brochure Laser Paper, MatteHigh opacity for two-sided printing with no show-through, 44 lb.Q6543A (letter) 150 sheets HP Photo and Imaging Laser Paper, GlossyHigh-contrast glossy finish, 32 lb.Q6545A (letter) 200 sheets HP Photo and Imaging Laser Paper, MatteHigh-contrast matte finish, 52 lb.Q6549A (letter) 100 sheets HP Presentation Laser Paper, Soft GlossBright white for high contrast, 32 lb.Q6541A (letter) 200 sheets 278Appendix A Accessories and ordering information ENWW
User-replaceable parts Product nameDescriptionPart number FuserReplace when print-quality issues remain after you have cleaned the engine and tried all troubleshooting measures. (See Cleaning the device and Print problems.) Contact HP Customer Care to order parts. Separation pad and pick-up rollersReplace when the device is picking up multiple sheets or no sheets. Trying different paper did not resolve the problem.Contact HP Customer Care to order parts. Automatic document feeder (ADF)Replace when the ADF is damaged or not working correctly.Contact HP Customer Care to order parts. ENWWUser-replaceable parts279
Supplementary documentation A printed copy of this user guide is available in the following languages. User guides LanguagePart number EnglishQ3948-90901 Chinese, simplifiedQ3948-90915 CzechQ3948-90902 DanishQ3948-90903 DutchQ3948-90904 FinnishQ3948-90905 FrenchQ3948-90906 GermanQ3948-90907 HungarianQ3948-90908 ItalianQ3948-90909 KoreanQ3948-90910 NorwegianQ3948-90911 PolishQ3948-90912 PortugueseQ3948-90913 RussianQ3948-90914 Spanish, CastilianQ3948-90916 SwedishQ3948-90917 ThaiQ3948-90919 Traditional ChineseQ3948-90918 TurkishQ3948-90920 280Appendix A Accessories and ordering information ENWW
B Service and support Hewlett-Packard limited warranty statement HP PRODUCT HP Color LaserJet 2820/2830/2840 all-in-oneDURATION OF LIMITED WARRANTY One year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or equivalent in performance to new. HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software which does not execute its programming instructions due to such defects. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product. HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use. Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country/region to country/region, state to state, or province to province. HPs limited warranty is valid in any country/region or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. ENWW Hewlett-Packard limited warranty statement281
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. 282Appendix B Service and support ENWW
Print Cartridge and Imaging Drum Limited Warranty Statement This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured, or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product, or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP’s option, HP will either replace products that prove to be defective or refund your purchase price. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANT Y IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. ENWW Print Cartridge and Imaging Drum Limited Warranty Statement283
Color LaserJet Image Fuser Kit and Image Transfer Kit Limited Warranty Statement This HP product is warranted to be free from defects in materials and workmanship until the printer provides a low-life indicator on the control panel. This warranty does not apply to products that (a) have been refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem) or contact HP customer support. At HP’s option, HP will either replace products that prove to be defective or refund your purchase price. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. 284Appendix B Service and support ENWW