Epson Xp 202 Manual

							Installing a PostScript Printer Driver - Mac OS X
Download the printer driver from the Epson Support website, and then install it.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
You need the IP address of the printer while installing the printer driver. Confirm the IP address by selecting Setup
> Network Status > Wi - F i / N e t w o r k  S t a t u s on the control panel.
Adding the Printer Driver (for Mac OS X Only)
1. Select System Preferences from the  menu > Printers & Scanners (or Print & Scan, Print & Fax).
2. Click +, and then select Add Other Printer or Scanner.
3. Select your printer, and then click Add.
Note:
❏If your printer is not listed, check that it is correctly connected to the computer and that the printer is on.
❏For a USB, IP, or Bonjour connection, set the optional paper cassette unit manually after adding the printer driver.
Related Information
&“Setting the Optional Paper Cassette Unit in the Printer Driver - Mac OS X” on page 228
Installing the Epson Universal Printer Driver (for Windows Only)
The Epson universal printer driver is a universal PCL6 compatible print driver that comes with the following
features:
❏It supports basic print functions needed for business situations.
❏It supports multiple Epson business printers as well as this printer.
❏It supports most of the languages from the printer drivers for this printer.
You may need the printer's IP address while installing the printer driver. Check the IP address by selecting Setup >
Network Status > Wi - F i / N e t w o r k  S t a t u s on the control panel.
1. Download the driver's executable file from the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
Note:
We recommend downloading the latest driver from the website. However you can also find it on the software disc that
came with the printer. Access "Driver\PCLUniversal" or "Driver\Universal".
2.
Double-click the executable file that you downloaded from the website or that is on the software disc.
3. Follow the on-screen instructions for the rest of the installation. User's Guide
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							Updating Applications and Firmware
You may be able to clear certain problems and improve or add functions by updating the applications and the
firmware. Make sure you use the latest version of the applications and firmware.
1. Make sure that the printer and the computer are connected, and the computer is connected to the internet.
2. Start EPSON Software Updater, and update the applications or the firmware.
cImportant:
Do not turn 
off the computer or the printer while updating.
Note:
If you cannot find the application you want to update in the list, you cannot update using the EPSON Software
Updater. Check for the latest versions of the applications from your local Epson website.
http://www.epson.com
Related Information
&“EPSON Software Updater” on page 156 User's Guide
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							Solving Problems
Checking the Printer Status
You can check error messages and the approximate ink levels on the LCD screen or the computer.
Checking Messages on the LCD Screen
If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to
solve the problem.
Error MessagesSolutions
Printer error. Turn the power off and on again.
For details, see your documentation.Remove any paper or protective material in the printer and the paper
cassette. If the error message is still displayed after turning the power off
and on again, contact Epson support.
Printer error. For details, see your
documentation.The printer may be damaged. Contact Epson or an authorised Epson
service provider to request repairs. However, non-printing features such
as scanning are available.
Too many paper cassette units are installed. Turn
the power 
off and uninstall the extra units. See
your documentation for details.You can install up to two optional paper cassette units. For other
optional paper cassette units, uninstall them by following the reverse
steps to installation.
Cannot print because XX is out of order. You can
print from another paper source.Turn the power off and on again, and then reinsert the paper cassette. If
the error message is still displayed, contact Epson or an authorised
Epson service provider to request repairs.
Maintenance rollers on XX are nearing the end
of their service life.The maintenance rollers need to be replaced periodically. Paper is not
fed correctly from the paper cassette when it is time for replacement.
Prepare new maintenance rollers.
Maintenance rollers on XX are at the end of their
service life.Replace the maintenance rollers. After replacing the rollers, select Setup
> Maintenance > Maintenance Roller Information > Reset
Maintenance Roller Counter, and then select the paper cassette for
which you replaced the maintenance rollers.
You need to replace the following ink supply
unit(s).To ensure you receive premium print quality and to help protect your
print head, a variable ink safety reserve remains in the ink supply unit
when your printer indicates it is time to replace the ink supply unit.
Replace to new ink supply units.
No dial tone detected.
This problem might be resolved by selecting Setup > System
Administration > Fax Settings > Basic Settings > Line Type, and then
selecting PBX. If your phone system requires an external access code to
get an outside line, set the access code after selecting PBX. Use # (hash)
instead of the actual access code when entering an outside fax number.
This makes connection more secure.
If the error message is still displayed, set the Dial Tone Detection
settings to disabled. However, disabling this feature may drop the 
first
digit of a fax number and send the fax to the wrong number.
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							Error MessagesSolutions
Failed to receive faxes because the fax data
capacity is full. Press [i] for details.Received faxes may accumulate without being processed due to the
following reasons.
❏Cannot print because a printer error has occurred.
Clear the printer error. To check the details and solutions to the error,
press the 
 button and then select Printer Information.
❏Cannot save in the computer or the memory device.
To check whether or not received faxes have been saved, press the 
button and then select Job Monitor > Communication Job. To save
received faxes, turn on the computer or connect a memory device to
the printer.
Combination of the IP address and the subnet
mask is invalid. See your documentation.See the Network Guide.
Recovery Mode The printer has started in recovery mode because the firmware update
failed. Follow the steps below to try to update the 
firmware again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the firmware over a network
connection.)
2. Visit your local Epson website for further instructions.
Related Information
&“Contacting Epson Support” on page 232
&“Installing the Optional Units” on page 219
&“Replacing Maintenance Rollers in Paper Cassette 1” on page 130
&“Replacing Maintenance Rollers in Paper Cassette 2 to 4” on page 133
&“Installing Applications” on page 158
&“Updating Applications and Firmware” on page 162
Error Code on the Status Menu
If a job does not complete successfully, check the error code displayed on the history of each job. You can check the
error code by pressing the 
 button, and then selecting Job Histor y. See the following table to find the problem and
its solution.
CodeProblemSolution
001 The product was turned off by a power failure. -
101 The memory is full. Try the methods below to reduce the size of the print
job.
❏Lower the print quality and the resolution.
❏Change the format setting.
❏Reduce the number of images, letters or fonts
used in the print job.
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							CodeProblemSolution
102 Collated printing has failed due to a lack of available
memory.❏Select Setup > System Administration > Clear
Internal Memory Data > Clear Font and Macro,
and then clear the fonts and the macros that you
have downloaded.
❏Try the methods below to reduce the size of the
print job. If you do not want to use these
methods, try printing one copy at a time.
❏Lower the print quality and the resolution.
❏Change the format setting.
❏Reduce the number of images, letters or fonts
used in the print job.
103 Printing quality has been lowered due to a lack of
available memory.If you do not want to lower the print quality, try the
following methods to reduce the size of the print job.
❏Change the format setting.
❏Reduce the number of images, letters or fonts
used in the print job.
104 Reverse printing has failed due to a lack of available
memory.❏Select Setup > System Administration > Clear
Internal Memory Data > Clear Font and Macro,
and then clear the fonts and the macros that you
have downloaded.
❏If you want to print in reverse, try the following
methods to reduce the size of the print job.
❏Lower the print quality and the resolution.
❏Change the format setting.
❏Reduce the number of images, letters or fonts
used in the print job.
106 Cannot print from the computer due to the access
control settings.Contact your printer administrator.
107 User authentication failed. The job has been
canceled.❏Make sure that the user name and password are
correct.
❏Select Setup > System Administration >
Security Settings > Access Control. Enable the
user restriction function, and then allow the job
without an authentication information.
108 Confidential job data was deleted when the product
was turned 
off.-
109 The received fax was already deleted. -
110 The job was printed on one side only because the
paper loaded does not support double sided
printing.If you want to perform 2-sided printing, load paper
that supports 2-sided printing.
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							CodeProblemSolution
111 Available memory is running low. Try the methods below to reduce the size of the print
job.
❏Lower the print quality and the resolution.
❏Change the format setting.
❏Reduce the number of images, letters or fonts
used in the print job.
201 The memory is full.
❏Print received faxes from Job Monitor in Status
Menu.
❏Delete received faxes saved in the inbox from Job
Storage in Status Menu.
❏If you are sending a monochrome fax to a single
destination, you can send it by using Direct Send.
❏Divide your originals in two or more to send them
in several batches.
202 The line was disconnected by the recipient machine. Wait for a while and then try again.
203 The product cannot detect the dial tone.❏Make sure that the phone cable is connected
correctly and the phone line is working.
❏When the printer is connected to the PBX or the
terminal adapter, change the Line Type setting to
PBX.
❏Select Setup > System Administration > Fax
Settings > Basic Settings > Dial Tone
Detection, and then disable the dial tone setting.
204 The recipient machine is busy. Wait for a while and then try again.
205 The recipient machine does not answer. Wait for a while and then try again.
206 The phone cable is incorrectly connected to the LINE
and EXT. port of the product.Check the connection of the LINE port and the EXT.
port of the printer.
207 The product is not connected to the phone line. Connect the phone cable to the phone line.
208 The fax could not be sent to some of the specified
recipients.Print a Fax Log or Last Transmission report for
previous faxes from Fax Repor t in the Fax mode to
check the failed destination. When the Save Failure
Data setting is enabled, you can resend a fax from
Job Monitor in Status Menu.
301 There is not enough storage space available to save
the data in the memory device.❏Increase the storage space in the memory device.
❏Reduce the number of documents.
❏Lower the scanning resolution or increase the
compression ratio to reduce the size of the
scanned image.
302 The memory device is write-protected. Disable write protection on the memory device.
303 No folder has been created to save the scanned
image.Insert another memory device.
304 The memory device has been removed. Reinsert the memory device.
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							CodeProblemSolution
305 An error occurred while saving the data to the
memory device.If the external device is accessed from a computer,
wait for a while and then try again.
306 The memory is full. Wait until other ongoing jobs are finished.
311 A DNS error has occurred.
❏Select Setup > System Administration > Wi-Fi/
Network Settings > Advanced Setup > DNS
Server, and then check the DNS settings.
❏Check the DNS settings for the server, the
computer, or the access point.
312 An authentication error has occurred.
Select Setup > System Administration > Wi-Fi/
Network Settings > Advanced Setup > Email
Server > Server Settings, and then check the server
settings.
313 A communication error has occurred.
❏Select Setup > System Administration > Wi-Fi/
Network Settings > Advanced Setup > Email
Server > Server Settings to check the email
server settings. You can check the cause of the
error by running connection check.
❏The authentication method of the settings and
the email server may not match. When you select
Off as the authentication method, make sure the
authentication method of the email server is set
to None.
❏Check the network connection. See the Network
Guide for more details.
314 The data size exceeds the maximum size for attached
files.❏Increase the Attached File Max Size setting in
the scan settings.
❏Lower the scanning resolution or increase the
compression ratio to reduce the size of the
scanned image.
315 The memory is full. Retry after other ongoing jobs are finished.
321 A DNS error has occurred.
❏Select Setup > System Administration > Wi-Fi/
Network Settings > Advanced Setup > DNS
Server, and then check the DNS settings.
❏Check the DNS settings for the server, the
computer, or the access point.
322 An authentication error has occurred.
Check the Location settings.
323 A communication error has occurred.
❏Check the Location settings.
❏Check the network connection. See the Network
Guide for more details.
324 A file with the same name already exists in the
specified folder.❏Delete the file with the same name.
❏Change the file name prefix in File Settings.
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							CodeProblemSolution
325 There is not enough storage space available in the
specified folder.❏Increase the storage space in the specified folder.
❏Reduce the number of documents.
❏Lower the scanning resolution or increase the
compression ratio to reduce the size of the
scanned image.
327 The memory is full. Wait until other ongoing jobs are finished.
328 The destination was wrong or the destination does
not exist.Check the Location settings.
331 A communication error occurred while acquiring the
destination list.Check the network connection. See the Network
Guide for more details.
332 There is not enough storage space available to save
the scanned image in the destination storage.Reduce the number of documents.
333 The destination could not be found because the
destination information was uploaded to the server
before sending the scanned image.Select the destination again.
334 An error occurred while sending the scanned image. -
341 A communication error has occurred.❏Check the connections for the printer and the
computer. If you are connecting over a network,
see the Network Guide.
❏Make sure that Document Capture Pro is installed
on the computer.
401 There is not enough storage space available to save
the data in the memory device.Increase the storage space in the memory device.
402 The memory device is write-protected. Disable write protection on the memory device.
404 The memory device has been removed. Reinsert the memory device.
405 An error occurred while saving the data to the
memory device.❏Reinsert the memory device.
❏Use a different memory device on which you have
created a folder using the Create Folder to Save
function.
411 A DNS error has occurred.
❏Select Setup > System Administration > Wi-Fi/
Network Settings > Advanced Setup > DNS
Server, and then check the DNS settings.
❏Check the DNS settings for the server, the
computer, or the access point.
412 An authentication error has occurred.
Select Setup > System Administration > Wi-Fi/
Network Settings > Advanced Setup > Email
Server > Server Settings, and then check the server
settings.
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							CodeProblemSolution
413 A communication error has occurred.
❏Select Setup > System Administration > Wi-Fi/
Network Settings > Advanced Setup > Email
Server > Server Settings to check the email
server settings. You can check the cause of the
error by running connection check.
❏The authentication method of the settings and
the email server may not match. When you select
Off as the authentication method, make sure the
authentication method of the email server is set
to None.
❏Check the network connection. See the Network
Guide for more details.
421 A DNS error has occurred.
❏Select Setup > System Administration > Wi-Fi/
Network Settings > Advanced Setup > DNS
Server, and then check the DNS settings.
❏Check the DNS settings for the server, the
computer, or the access point.
422 An authentication error has occurred.
Select Setup > System Administration > Fax
Settings > Output Settings > Fax Output > Other
Settings, and then check the settings of the folder
selected in Where to Forward.
423 A communication error has occurred. It is also
possible that a 
file with the same name is open or the
file is a read-only file.❏Check the network connection. See the Network
Guide for more details.
❏Select Setup > System Administration > Fax
Settings > Output Settings > Fax Output >
Other Settings, and then check the settings of
the folder selected in Where to Forward.
❏Close the file with the same name or disable the
read-only protection.
425 There is not enough storage space available in the
forwarding destination folder.Increase the storage space in the forwarding
destination folder.
428 The destination was wrong or the destination does
not exist.Select Setup > System Administration > Fax
Settings > Output Settings > Fax Output > Other
Settings, and then check the settings of the folder
selected in Where to Forward.
Related Information
&“Connecting to a Phone Line” on page 98
&“Scan Mode” on page 26
&“Fax Settings” on page 35
&“Available Paper and Capacities” on page 42
Checking the Printer Status - Windows
1.
Access the printer driver window. User's Guide
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							2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
&“Windows Printer Driver” on page 151
Checking Printer Status - Mac OS X
1. Start the printer driver utility:
❏Mac OS X v10.6.x to v10.9.x
Select System Preferences from the 
 menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Utility > Open Printer Utility.
❏Mac OS X v10.5.8
Select System Preferences from the 
 menu > Print & Fax, and then select the printer. Click Open Print
Queue > Utility.
2. Click EPSON Status Monitor.
Removing Jammed Paper
Follow the on-screen instructions on the printer's control panel to locate and remove the jammed paper including
any torn pieces.
!Caution:
Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it
could cause an injury. Be careful not to touch the protruding parts to avoid injury.
cImportant:
Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
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