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Comdial Executech 2000 Telephone System Instructions Manual
Comdial Executech 2000 Telephone System Instructions Manual
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ZA!ZZ66-068ZnstaUution 2.13.6 Repair Authorization FCC regulations do not permit repair of customer owned equipment by anyone except the manufacturer, their authorized agent, or others who might be authorized by the FCC.However, routine repairs can be made according to the maintenance instructions in this publication, provided that all FCC restrictions are obeyed.2.13.7 Radio Frequency Interference The electronic key system contains incidental radio frequency generating circuitry and, if not installed and used properly, may cause interference to radio and television reception.This equipment has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules. These limits are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area may cause interference to radio and television reception; in which case the user is encouraged to take whatever measures may be required to correct the interference. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient the television or radio’s receiving antenna, and/or relocate the KSU, the individual telephone stations, and the radio or TV with respect to each other. If necessary, the user should consult the manufacturer or an experienced radio/television technician for additional suggestions. The user may find the following booklet prepared by the Federal Communications Commission helpful: “How to Identify and Resolve Radio-TV Interference Problems.” This booklet is available from the Government Printing Office, Washington D.C. 20402. Stock No. 004-000-00345-4.2.13.8 Ringer Equivalence Number The REN of each line is 0.4B.The FCC requires the installer to determine the total REN for each line, and record it at the equipment. :.- 2-35
IMI66-068System Records Programming The System ‘-.‘.:.: 3.1Using This Chapter 3-l 3.2Understanding How To Program3-l 3.3Understanding System Programming 3-3 3.4Master Clearing And System Defaults 3-4 3.5Programming The System 3-6 3.5.1 Data Baud Rate 3-6 3.5.2 Do Not Disturb 3-7 3.5.3 Do Not Disturb Inhibit 3-7 3.5.4 Do Not Disturb Override 3-7 3.5.5 DTMF Dialing Feedback 3-8 3.5.6 Exclusive Hold 3-8 3.5.7 LCD Messaging 3-9 3.5.8 Music On Hold 3-10 3.5.9 Station Monitoring 3-10 3.5.10 Station Monitoring-Audible Monitoring 3- 10 3.5.11 System Clock 3-11 3.5.12 System Speed Dial 3-11 3.5.13 Tandem Attendant 3-12 3.5.14 Tape Baud Rate 3-12 3.5.15 Tone /Voice Signaling 3-12 3.5.16 Timing Features-Call Park Recall Time 3- 13 3.5.17 Timing Features-Extended DTMF Tone 3- 13 3.5.18 Timing Features-PA Port Time 3-14 3.5.19 Timing Features-Pause Time 3-14 3.5.20 Timing Features-Recall /Flash Time 3-14 3.5.2 1 Timing Features-Timed Hold Recall Time 3-15 3.5.22 Timing Features-Unanswered Call Transfer Recall Time 3.5.23 Feature Inhibit Programming 3-163-15
System RecordsIMI66-068 3.6Programming The Lines 3-17 3.6.1Introduction 3-17 3.6.2Abandoned Hold Release3-18 3.6.3Automatic Privacy 3-18 3.6.4Automatic Privacy Release3-18 3.6.5Line Disable 3-19 3.6.6Line Groups 3-19 3.6.7Line Names 3-20 3.6.8Line Port Functions-Auxiliary Lines3-21 3.6.9Line Port Functions-C.O. Lines3-21 3.6.10Line to Line Port Reassignment3-21 3.6.11Pulse / Tone Dialing-Pulse3-22 3.6.12Pulse / Tone Dialing-Tone3-22 3.6.13Block Programming 3-23 3.6.14Block Programming Button3-23 3.7Programming The Stations 3-24 3.7.1 Introduction 3-24 3.7.2 Access Denied 3-24 3.7.3 All Call / Zone Paging 3-25 3.7.4 All Call / Zone Paging-Button 3-25 3.7.5 Audible Monitoring 3-26 3.7.6 Audible Monitoring-Station Assignments3-263.7.7 Automatic Hold 3-27 3.7.8 Automatic Hold For Intercom 3-27 3.7.9 Automatic Privacy 3-28 3.7.10 Automatic Privacy Release 3-28 3.7.11 Call Forward on Busy / RNA 3-29 3.7.12 Call Origination Denied 3-30 3.7.13 Central Message Desk 3-30 3.7.14 Data Security Port 3-31 3.7.15 Dedicated Intercom For Attendant 3-31 3.7.16 Direct/Delayed Ringing 3-31 3.7.17 Executive Override 3-32 3.7.18 External Paging Interface 3-32 3.7.19 Flexible Ringing Assignments-Direct / Delayed Ring 3.7.20 Flexible Ringing Assignments-Line / Station Assignment 3.7.2 1Flexible Ringing Assignments-Night Transfer of Ringing 3.7.22 Flexible Ringing Assignments-PA Port 3-34 3.7.23 Flexible Station Numbering 3-34 3.7.24 Group Call Pickup 3-35 3.7.25 Headset Interface 3-35 3.7.26 Idle Line Preference 3-36 3.7.27 Intercom Hunt Group 3-36 3.7.28 Personal Ringing Tones 3-37 3.7.29 Port Definition 3-37 3-333-33 3-34 3-ii
ZMZ66-068System Records -. :,I. .: 3.8Account Codes 3-52 3.9Direct Department Calling3-56 3.10Direct Inward Station Dialing3-58 3.11Data Printer Service Configuration 3.12Execumail3-62 3.13Call Costing3-66 3.14 SMDA3-80 3.15Toll Restriction 3-84 3.16Cassette Tape Recorder Interface 3.17Programming Reference Chart3-90 3.7.29Prime Line / Prime Group 3-38 3.7.31Message Wait Originate 3-38 3.7.32Ringing Line Preference 3-39 3.7.33SOHVA Disable 3-39 3.7.34SOHVA Groups 3-40 3.7.35Service Observing 3-41 3.7.36Service Observing-Blocking3-41 3.7.37Station Names 3-42 3.7.38Station To Station Reassignment3-43 3.7.39 T~~LI Dialing OPX 3-43 3.7.40Voice Announce Blocking 3-43 3.7.41 Button Mapping 3-44 3.7.41.1Account Code Button 3-45 3.7.41.2Auto Callback Button 3-45 3.7.41.3Blank Buttons3-46 3.7.41.4Call Forward Button 3-46 3.7.41.5Call Park Orbit Button 3-46 3.7.41.6Do Not Disturb Button 3-47 3.7.41.7DSS / BLF Button 3-47 3.7.41.8Dynamic Line Button 3-48 3.7.41.9Line Button3-48 3.7.41.10Line Group Button 3-49 3.7.41.11Line Group Queue Button3-49 3.7.41.12Dual Intercom 3-49 3.7.41.13Privacy 3-50 3.7.41.14Save Button3-50 3.7.41.15Voice Announce Block 3-50 3.7.41.16Zone Page / All Call3-51 3.7.41.17Block Programming3-51 3-61 3-88 3-iii
IMZ66-068.:System Programming Programming The System3.1 Using This Chapter Programming the customer’s new system is the most intricate and important aspect of the installer’s job.The benefit of the ExecuTech 2000 is that you can program every system differently to fit each customer’s individual needs. Chapter 3 is divided into four programming sections: system lines, stations, and miscellaneous features, each of which lists features in alphabetical order. If you do not know where to find the feature you need, look in the Features chapter for a section number (for example, LCD Messaging is 3.5.7). Each programming step does include a brief explanation of that feature; however, before you begin programming you should familiarize yourself with all of the system’s features, listed in chapter 5, so that you can be certain that what you are programming is what the customer wants. NOTE:Prior to taking any programming action., determine the desired parameters and requirements. Record this data on the programming reference tables provided in the Records chapter in the back of the manual. 3.2Understanding How To Program Once you have selected all of the features you are going to program into a new system go to chapter 5, Description of System Features, and write down the numbers that correspond to that feature (for example, LCD Messaging is 3.5.7). Then locate the feature in chapter 3, Programming The System, and reread the description to make sure it is’ the feature you are looking for. Remember, if you have not already done so you must be in the configuration mode to do any programming (ITCM +K #746 SC>. When you are finished progmrnming, press SPKR to end. 3-l
System ProgrammingIMIN-068 3.2.1Using Class of Service Programming The installer performs the Class of Service Programming when the system is first installed. Any programming function can be done under this type of programming.Class of service programming includes System, Station, and Line programming. The password for COS programming is H/746%3.2.2 Using Administration Programming Administrators can use administration programming to program all system features except line attributes and the master clear. Administrators may perform this programming whenever system needs may dictate. The administration password is %236%3.2.3 Using Attendant Programming While all of the system programming is generally done by the installer, there are a few functions that can later be done by the system attendant.The Attendant programming password is +HKl plus the number of the feature. Attendant Programming features are as follows: l System clock setting 0 System speed diall Night transfer of ringing l Music on hold l LCD messages 0 Station names l SMDAreports 3-2
ZMZ66-068System Programming 3.3 Understanding System Programming
System ProgrammingIiW66-068 3.4Master Clearing and System Defaults You can return the entire programming configuration to the factory settings using the master clear procedure.You can also return the individual system, line, and station class of service configurations to their factory settings using the system, line, and station default procedures. The operating parameters and class of service values provided by the factory settings will provide satisfactory performance in a broad range of site applications. piizz-1 Not only does the master clearprocedure return ALL programmed vartibles to a known state of operation, but it also clears all currently stored autodial and speed dial numbers.3.4.1 Master Clearing Description:Returns entire system configuration to factory settings and clears all stored auto and speed dial numbers. To Program:1.Press ITCM Dial +k # 7 4 6 +# “CONFIG. MODE”2. Dial 90 ‘MASTER CLEAR” 3.Dial 5 16 8 4 to clear the entire system. System returns to normal operation mode automatically.3.4.2 Defaulting The System Description:Returns the system configuration features to factory settings. To Program:1.Press ITCM Dial +K # 7 4 6 +K“CONFZG. MODE”2. Dial 10 “SYSTEM DEFAULT” 3.Press #to default system features. System returns to configuration mode automatically.3.4.3 Defaulting The Lines DescriptionReturns the line configuration features to factory settings. To Program:1.Press ITCM Dial +# # 7 4 6 +k “CONFZG. MODE”2. Dial 30 “LINE DEFAULT” 3.Press # to default line features. System returns to configuration mode automatically. 3-4
ZMZ66-068System Programming3.4.4 Defaulting The Stations DescriptionReturns the station configuration features to factory settings. To Program:1.Press ITCM Dial +k # 7 4 6 S “CONFZG. MODE” 2.Dial 50 “STATION DEFAULT ” 3.Dial 00 to default station ports system-wide, -OR- Select individual station port to be defaulted: Station 10 - 73, Dial 10 - 73 or press Cl0 - C73. 4.Dial % for next station to default, -OR- Dial %% + for configuration mode or SPKR to quit.3.4.5Defaulting Button Assignments Description:Returns the button mapping of individual stations to its factory setting. To Program:1.Press ITCM Dial S # 7 4 6 +k “CONFIG. MODE” 2.Dial 56 ‘BUITON MAPPING ”3. Dial 01 ‘tBUTI’ON DEFAULT ” 4.Select station ports to be defaulted: Station 10 - 73, Dial 10 - 73 or press Cl0 - C73 5.Dial +k for next button mapping feature, -OR- Dial % +k for configuration mode or SPKR to quit.3.4.6Defaulting Toll Restriction Table 8 Description:The system defaults two toll restriction tables with preprogrammed values and assigns them to the lines. You need only to assign them the stations to put them into effect. The preprogrammed values are as follows: Table 1 (deny) Entryl=l Entry 2 = 976 Entry3=411 Table 2 (allow) Entry 1= 1800 Entry2=911 These values will provide satisfactory system performance in a broad range of site applications; however, they can be changed as needed to meet different toll restriction needs. To Program:1.Press ITCM Dial +k # 7 4 6 % “CONFIG. MODE”2. Dial 70 “‘DEFAULT TOLL” 3.Press # to default toll tables 4.Dial +K for configuration mode or SPKR to quit. 3-5
System ProgrammingZMZ66-068 3.5 Programming The System Programming the system means that you are setting the parameters that will be true system wide. If you are unsure whether or not you are programming the correct function, check chapter 5, Description of System Features,in the back of this manual for a full definition of the feature.You should make a record of all your programming decisions-it will help you keep track of what you have done and will help you troubleshoot any problem that might arise later. When you need to make a record of the programming configuration, mark the desired requirements in the system class of service records chart found in Chapter 4. NOTE: A lighted LED next to the programming button shows which choice you have selected.When a single:I button provides a toggle (orJoff3 action, the lighted LED indicates the active feature. The first step in any programming sequence is to enter the base level. Once in this mode, you can dial the feature code for any desired configuration. Enter the base level with the following procedure: press ITCM then dial %# 7 4 6 SC.When you want to end the programming, press the SPKR button to end the programming procedure and return the system to normal operation. 3.5.1Data Baud Rate Description:The speed or baud rate of the data bit stream, which carries the SMDR and configuration data between the system and an external data device, must be programmed to match the requirements of the data device. NOTE: If you use XMODEh4protocol for data transfer between a VDT and the comrmm equipment, you must use g-bit data.Data transfer can only be done on port A. To Program:1. Dial15“BAUD RATE” 2.Dial 1 for data port A -OR- 3.Dial 2 for data port B Choose baud rate. Dial 01 or Press Al“WnDnSIIO” Dial 02 or Press A2“W nD nS 150” Dial 03 or Press A3“W nD nS 300” Dial 04 or Press A4“W nD nS 600” Dial 05 or Press A5“W nD nS 1200” Dial 06 or Press AS“W nD nS 2400” Dial 07 or Press A9“W nD nS 4800” Dial OS or Press A10“W nD nS 9600” Dial 09 or Press All“W nD nS 19200” Dial 10 or Press A7 for 7 data bits and 2 stop bits “W7D 2s ZZZZZ” Dial 11 or Press Al4 for 8 data bits and 1 stop bit “W 80 IS ZZZZZ” 4.Dial +# for next data port. 5.Dial S S for configuration mode. 3-6