Comdial Executech 2000 Telephone System Instructions Manual

							Integrated Call CostingIMIc&068
3.13.3 Zone Call Band Tables (Long Distance Calls)
Description:
Example:
To Program:
In certain heavily populated geographic areas, different area codes exist within the same geographic
distance (zone) from the calling location. In these cases, use zone call band tables to cost calls based upon
the zone, or geographic distance, from the calling location.
The system measures all calls that do not match exception tables for the number of digits that the user dials.
It then compares those calls with numbers that have 10 digits or more (long distance calls) to entries that
you have made in the zone call band tables. Zone call band tables are the 
second priority level ofcosting
for long distance calls. They provide a means of assigning office codes and corresponding area code into
different zones and applying a separate call costing rate table to each zone.Zone call band tables 1 - 4 are
associated with call rate tables 25 - 28. A call must match both the office code and area code of an entry
before the system costs it by a zone call band table.
Zone 1 contains area code 203 with office codes 445 and 456. It also contains area code 412 with office
code 508. Zone 2 contains area code 203 with office code 545. Zone 2 also contains area code 412 with
office code 654. Zone 1 is costed at one rate and zone 2 is costed at another rate. A call made to
l-203~445-MM, l-203-456~nnnn, or l-412-508-nnnn is costed at a different rate than a call made to
l-203-545~nnnn or l-41%654nnnn.1. Dial 75 
“SMDA PROGRAMMING”
2.Dial 01 to program costing bands “COSTING BANDS“
3.
Dial 3 to program zone call bands “ZONE BANDS”
4.
Dial 0 if no zone is to be assigned “NO ZONE”
-OR-
Dial 1 - 4 for zones 1 - 4”ZONEX”
5.Dial 200 - 999 to assign an area code
6. Dial #
7.Dial 200 - 999 to assign an office code
8.Dial # and repeat step 7 for another offke code
9.Dial X and repeat steps 3-9 to add another area code to same zone or to program next zone
10. Dial 
% +K for next SMDA feature,
-OR-
Dial +#c +K # for configuration mode.
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							IiW66-068Integrated Call Costing
Y3.13.4 Area Code Band Table (Long Distance Calls)
Description:
Example:
To Program:
The system compares the long distance calls that do not match entries in zone call band tables to entries that
you have made in area code band tables. Area code band tables are the third priority level ofcosting for
long distance calls. Area code band tables 1 
- 7 are associated with call rate costing tables 1 1 - 17. Use
area code band tables to cost calls based upon the area code of the called number.Assign any or all area
codes nnn (200-999) to one of seven different bands.Croup area codes into bands based on frequently
called areas, distance from the caller, or any other desired category.
Assign area codes 703 and 804 to area code band table 1. Assign area code 415 to area code band table 7.
Calls made to numbers such as I-703-nnn-nnnn and 1-804-nnn-nnnn are costed with values assigned to call
rate table 11. Calls made to numbers such as l-415-nnn-nnnn are costed with values assigned to call rate
table 17.
1.Dial 75 “SMDA PROGRAMMING”
2.Dial 01 to program costing bands “COSTING BANDS”
3.
Dial 2 to program area code bands ‘AREA CODE BANDS”
4.Dial 0 if no band is to be assigned “NO BAND ”
-OR-
5.
6.
7.
8.
Dial 1 - 7 for bands 1 - 7 ‘BAND X ”
Dial 200 - 999 to assign area code
Dial # and repeat step 6 for additional code
Dial 
# and repeat steps 3-6 to program next band
Dial +I+ C for next SMDA feature,
-OR-
Dial +I+ % +K for configuration mode.
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							Integrated Call CostingIMI66-068
3.13.5Call Rate Tables (Local And Long Distance Calls)
Description:The system compares local calls and long distance calls that do not match entries in any exception table,
office code band table, zone call band table or area code band table with the entries that you have made in
any of the call rate tables 2 
- 33 and costs them accordingly.This is the thirdpriority level ofcosting for
local calls and thefourth ptiority level of costing for long distance calls. You can use the call rate tables to
cost any calls that require special or extraordinary rates such as l-800-555-1212 or 
l-900-976-mmn. If the
system can not match a called number with any entries that you have made in the call rate tables, it costs
that call with the entries that you have made in call rate table 1 (the table of last resort for costing all calls).
When you are making entries in the call rate tables, note the following items:l
You can program a maximum of 16 digits into each call rate table.l
Select digits so that the system can match a particular dialed number or number group to a particular rate table.
Remember, the system uses the table with the best match to a dialed number to cost the call.l
Since a dialed number must match all of the digits that you have programmed into a table before it is considered
a match,you can program a # character into the table in place of a specific character to serve as a “match
anything” digit.l
If a dialed number does not match all of the digits programmed into any call rate table, the system costs the call
with the values programmed into the call rate table of last resort (table 1).
Office code band tables = call rate tables 18 - 25
Zone call band tables = call 
rate tables 25 - 28
Area 
code band table = 1 1 - 17
1. Dial 76 %ILL COST TBL”
2.Dial table number (01 - 33) “CALL COST TBL XX”
3. Dial 1 to enter matching digits “XXXMUL;YX ”
NOTE: Call Cost Table 1 will not accept matching digits.
4.Dial # to clear previous digits
5.Dial matching digits for costed number (32 max. # = match anything digit) “XXXAX#X’
6.Dial +k to end matching digits
7.Dial 2 then dial 01 - 99 for Tier 1 time in tenths of minutes“TIER 1 TIME XX”
8. Dial #
9.Dial 3 then dial 001 - 999 for Tier 1 rate in cents”TZER 1 RATE XXX”10. Dial%
11. Dial 4 then dial 001 - 999 for Tier 2 rate in cents “TIER 2 RATE XXX”
12. Dial %
13.Dial 5 then dial 001 - 999 for surcharge rate in cents “SURCHARGE XXX ”
14.Dial +K +k to program next call cost table and repeat steps 2-14 until all tables are entered
15. Dial 
+K # +k for configuration mode.
NOTE : Dialing a 00 or a 000 as an entry in steps 7, 9, 11, and 13 will clear the current entry for those steps,
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							IMI66-068Integrated Call Costing3.13.6 Discard Digits
Description:
Example:
To Program:
When the telephone system is installed behind a host system such as a PBX or CENTREX, users must dial
access codes before obtaining an outside line dial tone.To ensure that the system costs a call on just the
actual telephone number that the user dials, you should arrange for the system to ignore these access codes.
You can program up to six different access codes entries with up to eight digits per entry.
If the system is installed behind a PBX using a 9 as an outside line access code, program a 9 as the discard
digit. When a number such as 9-555-1212 is dialed, the 9 is discarded and the call is costed based on
555-1212.
1.Dial 75 “SMDA PROGRAMMING”
2.Dial 01 to program costing bands“COSTING BANDS”
3.Dial 4 to program discard digits‘DISCARD DIGITS ”
4.Dial 1 - 6 to select entry 1 - 6 “ENTRY X”
5.
Dial # for no discard digits
-OR-
6.
7.
Dial up to 8 discard digits then dial #“m”
Dial +# and repeat steps 3-5 to program next discard digit entry
Dial 
?% +K for next SMDA feature,
-OR-
Dial X +k #+ for configuration mode.3.13.7 Dialing Time
Description:The system does not include dialing time when it records the time of a call for costing. You can program
the amount of time that the system ignores for dialing purposes.
To Program:1. Dial 75 “SMDA PROGRAMMING”
2.Dial 02 to program dial time limit ‘DIAL TIME XXX”
3.Dial time in tenths of a minute (001 - 999. or dial 000 to clear) “XXXX ”
4.Dial % for next SMDA feature.
5.Dial +k +k for configuration mode.3.13.8 Answer Time
Description:You can program the system to wait for a period of time before beginning to record costs for a call. This
answer time allows a call to ring and be answered by the called party before the system costs it.
To Program:1. Dial 75 “SMDA PROGRAMMING”
2.Dial 03 to program answer time limit ‘ANSWER TIME XXX ”
3.Dial time in tenths of a minute (001 - 999 or dial 000 to clear) “XXX ”
4.Dial +K for next SMDA feature.
5.Dial % % for configuration mode.
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							Integrated Call CostingP
IMI66-0683.13.8 LCD Speakerphone Display of Costed Calls
Description:When you arrange the telephone system to cost the calls, you should also arrange for the LCD
speakerphones being employed with the system to display the cost of each call the user make from that
station.
To Program:1.Dial 53 “STATION FlXWRES”
2.Dial 27 “‘LCD CALL COST”
3.Select station ports for programming: Station 10 - 73, Dial 10 - 73 or press Cl0 -C73
4.Dial +i+ for next station feature,
-OR-
Dial +K +K for configuration mode.
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							Zn!iZ66-068Zntegrated Call Costing3.13.9 Call Costing Diagram
Figure 3.1 shows a flow chart for a costed call.
ALLWEoALLB
YES (LESS THAN 10 DlGlTsDIALED BUT NUMBER
PRECEEDED BY 1)
4CVBTCCMPUTEDusl”0 *NYMATCHEDCALL RATE
TABLE 2 
-23I
2sCALL RATE 
TABLES -FORZONEBANDSl-4
COSTCOUPUTEDLSING, ASCCIATEDCALL RATE
TABLES25-211AREA 
CQDEL] 4 BAHDTABLES
COBTCWPIJTEDUSINGASSatiATEDCALL RATE
TABLES
11.17
UAlcnYES
7-l
k_NDCOSTOJUPUI-EDus(NGuLLaA-rETABLEc+LABTR5oRTTABLE 1
Figure 3.1
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							Integrated Call CostingZMZ66-068
3.13.10 Call Costing--Local (Example)
Description:Assume that you have installed the telephone system where callers have an opporhmity to dial number
combinations that contain a common number sequence in both the area and office code (for purposes of
example, we have used 201). 
Figures 3.2-3.5 show examples of how the system costs different types of
calls.
Dialing Sequence 201~MM. The following sequence is a local cab (less than 10 digits) and 201 is the
office code. Program call rate table 18 to cost calls of this sequence. Also program the offke code band
table 
&cling office code 201 into band 1. Band tables will accept unlimited entries.
1Call Rate Table18
Number
Tier 1 Time
500
Tier 1 Rate11
Tier 2 Rate4
Surcharge50 cents
I201~nnnnI 
CAlI-__--2COSTING-XCEPTlONABLES
,I1 NO fMORE TiiAN
4
--- \------- ---DIGITS DIALED
I-I12
II3OFFICE._ CODEm4BAND.*I5TABLES
10Figure 3.2
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							ZMZ66-068
. . .
Integrated Call Costing3.13.11 Call 
Costing-Lm Distance
With Of&e Code(Bxample)
Description:Dialing Sequence l-201-201~nnnn. The following sequence is for a long distance call (more than 10
digits) with 201 as both the area code and the office code. To cost this call, program call rate table 25 to
cost calls of this sequence.Also program the zone call band table adding office code 201 to area code 201
in band 1. Add any other desired office codes (for example 478) to area code band 1.
l-201 -201 -nnnnl
JiDISCARD 
GITSQI
$.aI 
i1
i ICALL2COSTING
I 
83EXCEPTION
I ITABLES
.4I w
:-:
8NO (MORE THAN 10
8IDIGITS DIALED
‘AALL RATE TABLE 2500aDo-*UMBER
TlFR i Tib.610
TIER 1 RATF185 cents
TIER 2 RATE100 cents
SURCHARGE
15 cents
Figure 3.3
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							Integrated Call CostingZMI66-068
3.13.12Call Costing Example--Long Distance (Example)
Description:Dialing Sequence 1-201~nnn-nnnn.The following dialing sequence is a long distance call (more than 10
digits) with 201 as 
the area code.To cost the following call, program call rate table 11 to cost calls in this
sequence. Also, program the area code band table adding area code 201 to band 1.
.”
EXCEPTIONYES (LESS THAN 
10ZONE CALL
BAND TABLESAREA CODE
BAND TABLESFigure 3.4
Call Rate Table 11
Number
Tier 1 Time
30 cents
Tier 1 Rate
20 cents
Tier 2 Rate
18 cents
Surcharge
0 cents
3-76 
						

							IMI66-068Integrated Call Costing
3.13.13 Call Costing-Exception (Example)
Description:Dialing sequence mm-mm, 1-nnn-nnn-nnnn. Program call rate table 1 to cost call that do not match any
other programmed call rate table.
nnn-nnnn (except 201 -nnnn)or1 -nnn-nnnn (except l-201 -201 -nncor 1-201~nnn-nnn)
0.
OALL RATE TABLE --)ff UST RESORT
c*LL RATETABLES FOR mEA -GoDEBANosl-7
GALL RATE TD.BLEsFOR OFFICE WOE -UNos1-7
Figure 3.5
3-17