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Comdial Executech 2000 Telephone System Instructions Manual
Comdial Executech 2000 Telephone System Instructions Manual
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xecu Model 2000 Teleph System This publication is applicable to the following common equipment: Model E34PT Rev. A and later Model EKPT Rev. A and later Model ESOPT Rev. A and later
Table Of ContentsIMI66068 Table Of Contents 1.Introducing The ExecuTech 2000 1.1Using This Bookl-l 1.2Using Related Publicationsl-2 1.3Getting To Know The 2000l-2 1.4Understanding The Hardwarel-4 1.5Knowing The General Specificationsl-8 1.6Seeking Technical Assistance1 - 10 1.7Summing-Up l-11 2. Installing The 2000 2.1Using This Chapter 2-l 2.2Using The Right Tools 2-l 2.3Installing The Cabinet 2-2 2.4Connecting The Power 2-4 2.5Connecting The Lines2-6 2.6Connecting The Stations2-10 2.7Connecting A DSS / BLF Console2-16 2.8 Installing System Options2-17 2.9Using Add On Expansion Modules 2-27 2.10Connecting An OI-IVA / SOHVA2-28 2.11Checking The System2-30 2.12Isolating System Failures2-32 2.13 Installer / User Information 2-34
IMI66-068Table Of Contents 3. Programming: The System 4. Proerammine Records4-l 3.1Using This Chapter 3-l 3.2 Understanding How To Program3-l 3.3Understanding System Programming3-3 3.4Master Clearing and System Defaults3-4 3.5Programming The System 3-6 3.6 Programming The Lines3-17 3.7 Programming The Stations 3-24 3.8Account Codes3-52 3.9 Direct Department Calling 3-56 3.10 Direct Inward Station Dialing (DISD)3-58 3.11 Data Printer Service Programming3-6 1 3.12 Execumail3-62 3.13Call Costing3-66 3.14SMDA Programming 3-80 3.15Toll Restriction Programming .3-84 3.16Cassette Tape RecordekInterface3-88 3.17Programming Reference Chart 3-90 5. Descrintion Of Svstem Features 5-l 6. Index 6-1 iv
IMI66-068System Overview Introducing The ExecuTech 20001.1 Using This Book This manual for the ExecuTech 2000, IMI 66-068, provides step-by-step instructions for installing and programming the system. We have designed the manual with you, the installer/programmer, in mind, and we have tried to “walk you through” all of the steps needed to fully install and program the ExecuTech 2000. If you are the least bit unsure about installing the system, read through this book at least once before you begin any installation. Remember, it’s much easier to reread a section of the manual than it is to reinstall a telephone system (cheaper too). IMI 66-068 contains five chapters, each of which has a unique purpose. lChapter One introduces the 2000 and explains how to use this manual 0Chapter Two covers installation and checkout lChapter Three focuses on programming-perhaps the most important aspect of the installers job. The telephone system is capable of a great deal, but you must program it to meet the user’s needs. lChapter Four contains records for all of your programming decisions. Use this chapter! When the time comes for you to troubleshoot or reprogram the system, you will be glad to have a record of what you have done. lChapter Five lists all of the system’s features and gives brief descriptions of how the features work. We recommend that you read through this chapter before you do anything. There may be new features you never knew existed, and of course you want to be positive that the feature you are installing is exactly what the customer wants. Do not underestimate the benefits of reading and really digesting this manual-it can save you a lot of time, countless headaches, and maybe even a customer’s business.l-l
System OverviewIMI66.0681.2 Usinrr Related Publications We have not included some information, such as expansion module installation or general user information, in this publication, but it can be found in related publications that are available from the manufacturer. Refer to the following list for relevant information. 1.2.1 General Information lIMI 01-001 Compliance Requirements To FCC Rules and Regulations Part 68 and 15 lIMI 01-005 Handling Of Electrostatically Sensitive Components 1.2.2 User Information lGCA 70-l 14 Attendant’s Guide lGCA 70-l 15Station User’s Guide lGCA 70- 130 Quick Reference Guide. IMI 89-025 Add-On Expansion Module Installation Instructions 1.3Getting To Know The 2000 The ExecuTech 2000 telephone system is an expandable communications system that provides dozens of different features and progr ammingoptions. We have designed the system so that you, the installer, can customize the operations to fit each customer’s individual telephone needs. Each system consists of Hardware and Software. The common equipment cabinet and telephones, for example, are considered hardware.The software determines what functions you can program into the system Figure 1 .l illustrates all of the possible connections for the 2000. For further information on programming, see Chapter 3 of this manual.l-2
IMI66-068System Overview l)pical printerV Optional PA battery backup Typical fax machine Typical data terminal (for VDT programming) - ‘Apical data terminal (For remote programming)Industry-standard non-electronic telephone (Power fail interface) Attendant station and programming console Figure 1.1. System Connectionsl-3
System Oven&w 1.4 Understandine The Hardware IMI66-068 Each ExecuTech 2000 system has the following hardware capabilities:l Common Equipment cabinet. Each common equipment unit is full featured and self contained.l Optional Expansion modules that increase station and line capacity. lTelephones. All currently produced ExecuTech Analog telephones will work on the 2000. lOptional Battery Backup. lFour-conductor or six-conductor, twisted-pair cable (used for line and station connections).1.4.1 Knowing The Common Equ@ment The common equipment is essentially a special purpose computer system. Common equipment acts as a communications controller between central office (CO), private branch exchange (PBX), or CENTREX supplied telephone lines and the proprietary telephone stations. We have designed the common equipment cabinet in a modem and functional style that will accentuate any office environment. Figure 1.2 shows the three models of the common equipment and their dimensions. There are three models of the 2000 common equipment, each with different station and line capacity. Model NumberCO/PBX CapacityStation Capacity E34F’T612 E6OpT820 E80FT1632
System OverviewIMI66-068Back of &Line, 12-Station) Base Unit20.000Back of &Line, 12-Station) Base Unit20.000 -1 _ w 1225Oyw 1225Oy Back of&Line, 20-Station Base Unit24.500 / rWL II II --, A iBack of 16-Line, 3ZStation Base UnitI24.500 /W Figure 12. Common Equipment Cabinets 1-5
System OverviewZMZ66-068 1.4.2 Knowing The Stations You can install many different types of telephone stations, all of which are electronic microprocessor-controlled devices. The stations provide users with not only multiline pickup but also single button access to features available from the serving CO, PBX, or CENTREXswitch and common equipment. You can program each telephone station to have a unique set of features and operating parameters, or you can block program a group of stations to all have the same parameters (see Chapter 3.7). All currently produced ExecuTech telephones will work with the ExecuTech 2000. Figure 1.3 shows a typical station’s mounting dimensions, and figure 1.4 shows all of the available telephones and DSS / BLF consoles. You can install all of the following:l Single Line Proprietary Telephones. Multiline Telephones . Single Line Telephones (Industry Standard)l LCD Speakerphones l DSS / BLF Console-This is an optional device that we have designed as a companion to a system attendant telephone for a high call volume situation. For more information on DSS / BLF see-2.7 Single Line Proprietary Telephone 2.007 Multi Line Telephone1.251 t-7*w ---I + 4.069 Figure 13. Telephone Station Dimensions 1-6
IMI66-0685 x 20 Image Multiline Telephone 70-Button DSSIBLF Console ’ 12-Line LCD Speakerphone 10 x 14 Image Multiline Telephone Single-Line Telephone 14-Line Telephone 6-Line Monitor Telephone Figure 1.4. Telephone StationsSystem Overview 5 x 14 LCD Speakerphone I\00000000000000000000000000000000 00000000000000000000000000000000 3ZButton Console/Adjunct Feature Module l-7