Comdial Executech 2000 Telephone System Instructions Manual

							IMI66-068Description Of System FeaturesIntercom Line Timeout
Should the intercom line be selected with no dialing or other action taking place, the intercom will timeout after ten
seconds, and return to an idle state. No class of service programming is required.L.
Last Number 
Rediul
The system provides each station with a last number redial feature.This feature will save 32 digits of the last
outside number dialed. A newly dialed number will always automatically replace a previously dialed number.
Upon
command, the system will choose a line and redial the saved number.The system will first choose the prime line if
assigned and idle.If prime line is busy or unavailable, the system will choose any line assigned to idle line
preference. If they too are unavailable, the system will choose the last line used at the station.If it is busy, no
further choice is made. 
No class of service is required. Also see-Automatic Pause Insertion.LCD 
Messaging-3.5.7-
Users can set standard and system-supplied custom display messages by dialing a specific code at any multiline
station. Such messages are to be received and displayed by any LCD speakerphone that calls the station which set
the message.
When a user sets a message, the intercom light at the setting station will flash to indicate that the
feature is active. No class of service programming is required.LCD Alphanumeric Calling Party And Trunk Display
See-Station Names, 3.7.37 and Line Names, 3.67LCD Support
The system supports the use of LCD speakerphones having a Liquid Crystal Display (LCD).The LCD
speakerphone ports are identified by station class of service programming.
Also refer to the discussion titled: LCD
Alphanumeric Calling Party and Trunk Display.Line 
Disable-3.6.5-
You can take a line port out of service when necessary (because of defect, for example) using this programming
procedure. Return the line to service with the central office lines programming step, 3.6.9.Line Port Functions-Auxiliary 
Lines-3.6.8-*
You can program a line to serve as a port for an external paging amplifier.See-External Paging Inter-&ace.Line Port Functions-Central 
Ofice Lines-3.6.9-
You can condition a line port to serve as a port for a standard telephone company supplied central office line.Line 
Groups-3.6.6
:: .’.i: :. :,,.,.
You can group outside lines together in up to four different groups. Each group is accessible through a unique
dialing code or is automatically selected with the programmable 
autodial feature.Grouping can reserve certain lines
for certain clusters of stations as in a tenant-service arrangement or reserve certain lines for access only by
single-line keysets.The assignment of line groups frees station buttons normally used for line selection thus making
these buttons available for use with a feature such as personal DSS/BLF with call messaging.Line Preselection
A user can manually select a line before lifting the handset (for handsfree dialing) or after the handset is lifted. No
class of service programming is required.Line Queuing
With the line queuing feature, a user can dial a special code number that will place a station in a queue where it
awaits the availability of a line or line group. When the line is available to it for use, the system automatically
signals the station with five tone bursts . Each station can queue one line at a time. No class of service
programming is required.
5-13 
						

							Description Of System FeaturesIMI64-068Line to Line Port Reassignment-3.6.1 
O-
You can reassign the programming attributes for a line connected to a particular line port to a different line port with
this programming action. 
This feature allows you to automatically exchange all software attributes of one line with
those assigned to another at a different line port without physically relocating the lines or reprogramming any of the
attributes.
M.Manual Hold
A button activated feature at each station will place an outside line on hold.Pressing the HOLD button holds the
call, provides a distinctive flash rate of the line button indicator, and allows the user to access other station features.
The holding station or any other station that has access to the line can retrieve the held call. No class of service
programming is required.Meet-me, Answer 
Page-3.7.3-
Any station user can dial a special code number in response to an all-call or zone page and connect to the paging
party in a private conversation.Memory Retention Without Batteries
An electronic device sometimes referred to as a “super-cap,” electronically protects the system memory during AC
power failures.The stored program data will remain in memory for a minimum of 30 hours, provided that the
system has been powered continuously for at least 30 minutes prior to the power failure or disconnection.
Some
models include a system clock.
On those models, the system clock will continue to run and keep time for at least 30
minutes after an AC power failure or disconnection.No class of service programming is required.Message Waiting-3.7.31 and 
-3.7.13-
Special feature access codes enable a station user to control the message waiting (MW) light at other stations in the
system.When a user turns on the message waning at a station, a call can be automatically placed to the station that
turned it on.
Alternately, you can designate one station as the central message desk and arrange for exclusive message waiting
control.The system attendant can use the central message desk to control message waning lights and deliver
messages to and from all other stations in the system 3.7.13.The ability of a station to originate a message waning
signal is enabled by programming action, 3.7.32.*Mixed Station 
Capacities-3.7.29-
See--Port Definition.Modular Wiring And 
Jacks/4- Or &conductor Wire System
You can completely interconnect the system by employing industry standard 50-pin connectors and modular
plug/jack combinations. Station wiring is small, 
4- or B-conductor, twisted-pair cable throughout the system. No
class of service programming is required.Music Interface (External Source 
Required)-2.8.8-
We have provided the system with a jack for the connection of a customer-provided ASCAN registered music
source. No class of service programming is required. 
Also see-Background Music and Music-On-Hold.Music-on-Hold
The system provides music to outside lines that are placed on hold if an external music source is connected to the
system. No class of service programming is required. Also 
see---Music Interface.
5-14 
						

							ZMZ66-068Description Of System FeaturesMusic-on-hold System-wide 
Enable/Disable-3.5.8-
The system provides music to outside lines that are placed on hold if an external music source is connected to the
system. Music-on-hold can be disabled system-wide by attendant action.Also see -Music Interface and
Music-On-Hold.
Mute
Each station has a MUTE button that, when pressed, will mute the handset transmitter (or internal microphone on
speakerphones) to prevent the user’s voice from b,eing heard by the distant party. The mute light flashes to indicate a
muted condition. The button provides push-on/push-off operation on speakerphones. No class of service is
required. Also 
see-Handsffee Answer Inhibit.
Night Ringing-3.7.21-
Night transfer is an attendant-controlled feature that transfers the day ringing program of all incoming calls to a
particular station or stations for off-hour or special purpose answering.The night transfer mode can only be
activated from station 10 or 12.Select the individual lines at each station that are to have ringing transferred with
this feature with station class of service programming.
0.
Off-Hook Voice Announce With Handsfree Answerback-3.7.33-
With the off-hook voice announce (OHVA) feature, users can make an announcement to a station that is off-hook or
busy on a call. To receive an OHVA, the OHVA station can have either a telephone and a DSS I BLF or a
telephone that has subdued off-hook voice announce (SOHVA) capability built into it. The announcement is
preceded by an alerting tone and delivered through the loudspeaker in the 
DSSIBLF or the SOHVA-equipped
telephone.The called party can reply in a handsfree manner to an OHVA announcement without interrupting the
active call, either through the OHVA microphone included in the 
DSS/ BLF or in the integrated OHVA capability
telephone. Stations that have the voice announce blocking feature turned on cannot receive an OHVA. Use station
class of service programming to enable the 
OHIVA feature at a station port and to program a port to accept a
telephone with integrated 
OHVA capability if one is installed. Also see-Subdued Off-Hook Voice Announce.
:
On-Hook Dialing
Every multiline station provides manual and/or automatic dialing while the station handset is on-hook. An internal
speaker monitors call progress for completion.(The handset must be taken off-hook to provide the voice link on
non-speakerphone stations.) No class of service programming is required.
Originating Denied-3.7.12-
You can deny individual stations the ability to originate calls on certain lines through system programming.
Program the originating denied feature on a per station/per line basis.Originating denied does not prevent a user
from answering a ringing line, retrieving a held call or receiving a transferred call.
P.Pause 
Time-3.X19-
During autodials and speed dials, it is sometimes necessary to delay the sending of digits to give switching
equipment time to prepare for receiving those digits.The system stores a pause for this purpose whenever the user
presses the HOLD button.
You can program the length of the pause.
PBXKENT~XICO Compatible
System features and programmable buttons support the requirements of most PBXs, Central Offices, and CENTREX
systems.
Numbers, #‘s, %‘s, programmable pauses, and flash signals can be made a part of every stored number for
access to host system feature codes. No class of service programming is required.
5-15 
						

							Description Of System FeaturesMI66-068Personalized Ringing 
Tone-3.7.28-
This feature allows a station user to choose one of four different ring tones to aid in distinguishing one ringing
station from another.Pooled Line Access
Users can dial a special access code instead of pushing a line button to access one of four different groups of lines.
Single-line keysets do not have line appearances, so a user must use this feature for accessing an outside line for
dialing out.Lines are arranged into groups with the line class of service programming, 3.6.6.
Port Definition-3.7.29-
You can program a station port to accept one of several different types of equipment, such as a single line telephone,
a multiline line telephone, or a DSS / BLF.Power Failure Transfer
A power failure line connection is available for connecting industry-standard telephones such as a Comdial model
2500. These power-fail telephones automatically connect directly to certain lines whenever there is an AC power
failure.Normal origination and reception of calls on a power-fail station is possible during the power failure
condition. The power-fail stations will automatically disconnect as soon as power is restored. No class of service
programming is required.
Prime Line Automatic-3.7.30-
If you program a station for prime line automatic, the system automatically selects the designated outside line,
intercom line, or line group when the user takes 
The handset off hook. Users may preempt prime line pickupby
preselecting another line before lifting the handset.If the prime line is ringing, it is automatically answered when
the user lifts the handset.Privacy Release-Designated Programmable Button-3.7.41.1 
3-
You can program stations to provide a privacy button. If a line is private, a user can press the privacy button to
change it into a non-private one.
If the line is non-private, pressing the button will have no effect.Privacy Release /Brokerage Service
See -Privacy - Designated Programmable buttonPrivate Lines (Access Denied)
See -Access Denied.
Programmable DSUBLF (Direct Station Selection/Busy Light Field)
A multiline station user can store one-button, direct station selection (DSS) at any programmable button location to
create a DSS button.
When a user presses this button, the system automatically places any active outside call on
hold and then makes an intercom call to that previously stored station number. The visual indicators of the stations
programmed at the button locations form a busy lamp field 
(BLF). The BLF conveys station status to the user. You
can also program an 
autodial number as a secondary function at every DSS/BLF memory location.No class of
service is rec@red. Also see-Tone or Voice Signaling (Intercom).Programmable Buttons
See-Full Button Programmability of Features, Programmable DSSBLF, and Dedicated Programmable buttons.
5-16 
						

							ZMZ66-068Descri@on Of System Features
.:
Pulse / Tone Switchable-3.6.11- and -3.6.12-
You can program the system on a per-line basis to allow the stations to switch from pulse to DTMF dialing as
needed. Alternately, you can program the system to only allow tone dialing.Response Messaging
This feature allows a user to reply in a non-verbal mode to a SOHVA call non-verbally when the intercom caller is
using an LCD speakerphone.
A station user can press a programmable button in response to an intercom call and
send a message to be shown on the display of the calling station. The attendant preprograms response messages
and later stores them at programmable buttons on the individual stations as need dictates.Remote Programming And Administration
Remote programming of the system and SMDR output for printing are both available through serial data ports.
These data ports will support X-on X-off control codes for terminal control as well as a DTR signal for handshaking.
They also have the popular XMODEM protocol so that the system database can be uploaded or downloaded, error
free, from or to a remote computer running software that supports the XMODEM protocol.Two serial data ports
allow concurrent VDT programming (either local or remote) through one port while the other is sending SMDR data
for printing. VDT programming of the system is menu driven.Ringing Line 
Preference-3.7.32-
You can program the system on a per station basis to provide ringing line preference on all lines programmed for
ringing at the station.s.
When you enable ringing line preference .at a station, taking it off-hook automatically connects it to any outside line
that is ringing.If a station also has prime line assigned, the prime line will always be answered first even though it
may be the second line to ring.
The ability of a particular station to answer a ringing line with line selection is
enabled by the station class of service programming.Saved Number Rediul
This feature enables a button action to save the fast 16 digits of the last number manually dialed from the keypad.
The user can redial the saved number at a later time.The saved number is permanently available for later use until
the user replaces it with a new number.No class of service programming is required.Subdued Off-Hook Voice Announce 
(SOHVA)-3.7.33-
With the subdued off-hook voice announce (SOHVA) feature, a user can make a subdued announcement to a station
that is off-hook or busy on a call. A station must be equipped with a telephone that includes SOHVA capability to
receive a SOHVA message, and the station cannot be on a call in a handsfree mode to receive a SOHVA.With
SOHVA, the user delivers an announcement to a busy called party, and the called station responds in a subdued
manner that prevents the distant party from hearing either the announcement or the response.
The announcement is
preceded with a tone alert delivered to the handset receiver of the telephone.The announcing caller receives a tone
alert to tell them that they are making a SOHVA call.
A user’s response to the announcement can be verbal or
non-verbal.
They can make a verbal response by pressing and holding the MUTE key and speaking into the handset
or can make a non-verbal response by pressing a pre-programmed button to send a message to be shown on the
display of the announcing station (if it is an LCD speakerphone). The announcing station automatically disconnects
after the message displays.
Stations that have the voice announce blocking feature turned on cannot receive a
SOHVA call.
Also see-WHook Voice Announce with Handsfree Answerback.
5-17 
						

							Description Of System Features
SOHKA Groups-3.7.3”
SOHVA groups allow the user to send a SOHVA message to a selected group of stations.
SelfDiagnostics
Each station can execute a self test when so enabled. This test verifies processor, indicator, and tone functions. No
class of service programming is required.For a self diagnostic, hold down the MUTE key when plugging telephone
into the KSU.Service 
Observing-3.7.35-
Service observing allows a third party to enter an in-progress call in an unannounced muted mode to monitor the
conversation. There will be no warning tones sounded when the call entry is made. This feature is useful in
allowing a supervisor to monitor the performance of an employee during a phone conversation with a client. For a
station to provide the service observing feature, that station must have the executive override feature enabled as well
as the service observing feature. Also see-Executive Override, 3.7.17Single-Line Proprietary Telephone Support
The system supports a proprietary single-line telephone. The single-line station provides basic intercom service
coupled with the ability to access outside lines and system features through special access codes. You can program
the single-line station port so that the single-line telephone acts as a full-featured business telephone for hybrid
system installations. The single-line station ports are identified by station class of service programming.
SpeakeThone Support
The optional speakerphone provides handsfree operation of all features, except voice-signaled intercom calls.
The
user must lift the handset for this purpose.
No class of service programming is required.Square /Non-Square 
Configuration-3.7.41
You can program a system to be square or non-square as desired. In a square system, the line 1 buttons of all
telephone stations select line 1, the line 2 buttons select line 2, etc. In a non-square system, you may assign each line
select button at every station individually to select any line. You can perform button mapping for line appearance on
each station using the station class of service programming.Station By Station Privacy
See -Automatic Privacy.
5-18 
						

							IMI66-068Description Of System Features
;_’_’ ‘.Station Message Detail Accounting 
(SMDA)-3.16
You can program the system to automatically generate selected reports to be printed at a specific time of day.
Additionally, the system provides the selected report whenever the costed call storage reaches 95 percent of 
capacity.
There are five different SMDA reports which can be selected:l
Detailed report sorted by stationsl
Detailed report sorted by account codes
0 Line summary report
l Department summary reportl
A general output of all records
Users can delete all records upon completion of report printing.
Any call records created between the time the report
printout was started and completed will not be deleted.If the attendant does not delete the reports after they are
printed, a later command to delete records will delete all records at that pointYou can program the system to
always delete the records after they have been printed.The attendant has the ability to request particular reports to
be printed at any time they are required.
The user can establish Account codes to allow system users to identify calls by category or by any other desired
grouping so that costing by that category or grouping can be reported.Users can also define and assign department
numbers to different departments so that call cost reports can be produced on a department-by-department basis.
Feature programming is provided in call costing and SMDA Reporting class of service programming.Station Message Detail Recording 
(SMDR)-3.14.5-
The SMDR feature generates a call record for printing as soon as the record is collected by the system.The call
record is presented at an RS-232 level as ASCII transmit data in an 80-column format at the data port available for
that purpose. No class of service programming is required. Also see-Call Costing and SMDA Reporting.
Station Monitoring With DSS Call Pickup-3.5.9- and -3.5.1 O-
The busy lamp field (BLF) of a multiline station can provide visual indication of the idle, busy, and line ringing
status of monitored stations.The station can also provide audible indication of direct and delayed ringing if visual
ring indication is enabled.
*
Users can make a one-button pickup of a ringing call at a monitored station by pressing the direct station selection
(DSS) button associated with the ringing station.
You can enable or disable the flashing BLF lights associated with visual ring indication on a system-wide basis.
When enabled, the audible indication of ringing can then be enabled on a station-by-station basis.See-Visual Ring
Indication and Audible Ring Indication.Station Speed Dial
Each station can be programmed to provide 10 speed dial numbers at the keypad buttons.Station speed dial
numbers can be up to 16 digits in length and can include line or intercom selection, numbers, #, +K, pauses, and flash
signals. The system stores a pause each time the user presses the HOLD button, and it stores a flash signal each time
the user presses the TAP button.No class of service programming is required.
5-19 
						

							Description Of System Features
.
IMI46-068Station-To-Station Messaging
If a station has a DWBLF appearance at another station, the station user can leave a call-back message indication at
that other station. By dialing a special code, the user can activate the BLF light at the called station. 
This light
indicates that another station has requested a callback.
The system automatically turns off the light if a successful
callback is made.
If you have not programmed a station number for a DSS/BLF appearance at another station, attempting to place a
call-back message will cause the central message desk station to ring. If you have not assigned a central message
desk, no action will occur. No class of service programming is requiredStation-To-Station Port 
Reassignment-3.7.39-
The user can reassign the programming attributes for a station to a different port.This feature allows you to
automatically exchange all software attributes from one station to another station without physically moving the
stations or reprogramming.Subdued Ringing
When a station is busy on a call and another call comes to the same station, the ringing of the second call will
automatically be subdued to a lower volume.
No class of service programming is required.System Clock-3.5.11
The system provides current time and date information, which is displayed on all LCD speakerphones.
System Speed Dial-3.5.12-
The system provides up to ninety-nine system-wide speed dial numbers. The system speed dial numbers can be up
to 16 digits in length and can include numbers, 
#Vs., S’s, pauses, and flash signals. Program system speed dial
numbers at station 10 or 12 for use at every station in the system. No class of service is required.
T.Tandem 
Attendan t-3.5.13-
When you enable the tandem attendant feature, a recall from an unanswered call transfer or a timed hold recall will
ring at the normal attendant station (station 10) that set the transfer or hold condition, and also at the tandem
attendant station (station 12).
Tap (Flash) /Recall-3.5.20-
When host system custom calling features are available via a hookflash signal, you can program the system so that
the TAP (RECALL) button will generate a “flash” signal when a user presses it.When custom calling features are
not available, the TAP (RECALL) button functions as a positive disconnect, or dial tone, 
recall button. These two
features are mutually exclusive.
Tenant Service
You can have one telephone system function for multiple tenants by having flexible line appearance at each station.
You can use button mapping for line appearance on each station using the station class of service programming.
Refer to the discussion titled: SquareAVon-Square Configuration.
Timed Hold Recall-3.5.21-
After a call has been on hold for a programmed length of time the system will re-call the station that placed the call
on hold.
5-20 
						

							IMI66-068Description Of System FeaturesToll Restriction (0 And 1)
See the discussion titled: Toll Restriction Iflexible).Toll Restriction 
(Flexible)-3.15-
You can program system toll call restriction to prohibit some or all stations from calling a wide range of number
combinations. The restricted numbers are specified on up to 16 tables. The system assigns several broad-range
values to two of these tables, and assigns the tables to all lines as a default condition.All you need to do is to default
the tables on a per station basis to activate the default toll restriction.
In general, toll restriction works as follows:
The programmable tables of restricted numbers contain up to four entries with each entry containing up to 16 digits.
You can program each table of restricted numbers to be an “allow” table or a “deny” table with entries in an “allow”
table overriding entries in a “deny” table. For example, the dialing of l-800-xxx-xxxx numbers can be allowed even
though the dialing of all 1-xxx-xxx-xxxx numbers is denied.
The system can store a “match anything” symbol 
(#) to represent any digit from 1 to 0. Assign the programmed toll
restriction tables to each appropriate station and line. When a user dials an outside call, the system examines the
dialed number and makes a comparison between it and the toll restriction tables.Any tables assigned to BOTH the
station being used and the selected line determine the restrictions to be imposed.
Dialing a restricted number on a restricted line from a restricted station will cause the line to be automatically
disconnected from the station.Toll Restriction (Night 
Mode)-3X-
You can assign toll restriction tables that will only take effect when the system is in the night transfer of ringing
mode.You can assign these night mode tables to any or all stations in the system . These toll tables work in
addition to any tables that may already be assigned to the station. For example: You can program a station that has
no other toll restriction table assigned to receive a toll restriction table that will restrict everything but local calls and
will only take effect when the system is placed in the night transfer of ringing mode.
Therefore, even though a user
can make toll calls from this station during daytime operation, he or she cannot make toll calls when the attendant
programs the system for nighttime operation using the night transfer of ringing feature.
NOTE: This night mode toll restriction table assignment should not be confiued with the night transfer of ringing
feature.Tone Or Voice Signaling 
(Intercom)--3.5.15-
You can program the system as either tone or voice first for the primary intercomThe user can activate the alternate
method at his or her station. The system marks intercom call progress by special tone signals. Also see-Zntercom
Call Progress Tones.Transfer 
/ Conference Button
The system provides a fixed button that gives quick, easy transferring and conferencing.No class of service
programming is required.Trunk Access Restriction
See-Access Denied.
.Trunk Answer From Any Station (Night Mode)
When the attendant programs the system for nighttime operation using the night transfer of ringing feature, the
system automatically activates the trunk answer from any station feature (TAFAS). With the TAFAS feature, a user
can dial an access code over the intercom line to allow him or her to answer any ringing outside line.The line need
not be ringing at the user’s station. No class of service programming is required.
5-21 
						

							Description Of System FeaturesI&l66068u.
Unanswered Call Transfer Recall Timing-3X21-
A transferred call that goes unanswered after a pre-programmed length of time will return to the station that
transferred it. The system will return the 
call to both attendant stations when you have enabled the tandem attendant
feature. When the station uses an LCD speakerphone, the display will show the station number or name as well as
the line that is being re-called. Also 
see--Tandem Attendant.v.
Voice Announce Blocking-3.7.40-
This feature allows the user of multiline stations to block voice announced intercom signaling by dialing a special
code (or using a preprogrammed button).
Zone Paging (Via Station Speakers)-3.7.3-
Zone paging allows groups of stations to receive announcements through the station speakers.You can enable zone
paging in up to four different zones.Zone paging can be received at a station port that has been programmed as a
PA port and connected to an external loudspeaker.Also see-All-Call Paging (Via Station Speakers).
5-22