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Comdial Execumail Voice Processing System 6.5 Instructions Manual
Comdial Execumail Voice Processing System 6.5 Instructions Manual
Here you can view all the pages of manual Comdial Execumail Voice Processing System 6.5 Instructions Manual. The Comdial manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 601
206 Screens ExecuMail6.5 Call Transfer Type This field, which is below the Transfer? field, isn’t labeled on the screen. It is used to set the way the voice mail system transfers calls to subscribers. See the Cull Transfer & Cull Screening topic for details on the call transfer types. Rings The number of times the extension should ring before a caller is transferred to the subscriber’s voice mailbox. Applies only if the call transfer type is set to Wait-RingorAwait-Ans. Screening? This field...
Page 602
‘, Reference Manual Screens 20 7 to the left of a code’s description. Press [SpaceBar) to add or remove a code. For a complete description of each of these codes, see the Subscribers topic. A [ I No Setup Options J [ I Unused S [ ] Cant Send Message B [*I No Rect Summary K [ ] Cant Edit Hold T [ ] Traditional Order C [*I No Public Notify L [ 1 Message Length u [ ] Not to Subscribers D [ I Not in Directory M 1 1 Menu Mode v [ ] No Private Message E [ I Messages by Ext N [ 1 Hands-Free Play W [ ]...
Page 603
208 Screens ExecuMail6.5 Guests The system also allows subscribers to “host” guests on the system. Guests are greeted by name and can exchange messages with their host subscriber. The Personal Directory includes a page for each guest in the system. The fields on a guest’s page control the same parameters that they do on a subscriber’s page. For details, see the topic Guests. #l: #2: ;,i after 0 after 0 after 0 after 0 Figure 113: Personal Directory Page for a guest Groups Screen Use the...
Page 604
Reference Manual Screens 209 Voice The message group’s recorded name. Member name This area of the page lists the last and first names of each message group member in alphabetical order. Last contacted Shows the date and time a group member last listened to a group message. Directory Group Directory groups let you create numeric directory assistance. The fields on this screen are described in detail in the topic Directory Assistance. Directory ID: Voice: 0:02 Member name Voice Ext # ID...
Page 605
2 10 Screens EkecuMail6.5 Directory ID: $411 Key Directory Name Sales Shipping 3. Customer Service Type Voice Dir ID Dir Group 0:oz Dir Group 0:02 Sub Menu 0:02 Figure 116: A directory menu Name The directory menu’s name. DIRECTORY menu of -SYSTEM- The directory menu’s owner, which is always - SYSTEM- . Directory ID The directory menu’s System ID. Voice The directory menu’s recorded name. Key The numbers 1 though 8 in this column represent a touchtone choice on the directory menu,...
Page 606
Reference Manual Screens 2 7 7 Transaction Directory Screen Use the Transaction Directory to create transaction boxes and interview boxes, which are the building blocks for special applications using special call routing, audiotext, information menus, directories, and interviews. You can also set up special voice detect applications for callers who want to speak their answers, instead of pressing touchtones. There is one page of the Transaction Directory for each transaction box, interview box,...
Page 607
2 12 Screens ExecuMail6.5 Call Transfer Type This field, which is below the Day? and Nite? fields, isn’t labeled on the screen. It is used to set the way the voice mail system transfers calls to the Comdial telephone system. See the Call Transfer and Message Taking topics for details. Rings The number of times the extension should ring. This applies only if the call transfer type is Await Answer or Wait for Ringback. Intro The system plays any recording in the Intro field before it transfers a...
Page 608
i ’ Reference Manual Screens 2 13 One key dialing This section allows you to program single digits to represent full System IDS for subscribers’ Extension # IDS, transaction boxes, or interview boxes. interview Boxes Interview boxes let you program the system to ask your callers questions, and record their answers in a message. This screen is described in detail in the Interview Boxes topic. ‘: 9:::: I: ;.:::.,:.: : : : : -:.: ” .. ::. :,:,.:: .:.;: : :. ‘.:i’:i”$:‘i’gijii &Qg:g $$q?j@ p&J&;...
Page 609
2 14 Screens ExecuMail6.5 Public Interview Box The system is shipped with a special interview box, call the Public Interview Box. Messages left in the Public Interview Box are called public messages, and are available to subscribers with public message access. Usually, the Public Interview Box is used to take messages from callers when the operator isn’t available. The fields on this screen work the same as they do on the interview box screen. For more information on public messages, see the...
Page 610
Reference Manual Screens 2 15 Voice Prompt Editor Screen Use the Voice Prompt Editor Screen to listen to, rerecord, or copy system prompts. The fields on this screen are described in detail in the topic Recording Voice Fields. For a list of prompts, see the guide: Changing the System Conuersation. To move forward through the prompt sets, press [F8). To move backward through the prompt sets, press [BHf]. -: ::i: :: j.I I I:: i:I:i:::i ::xy:i:. I;.:; :i.i.i I ;::r j ) Y?j:i:< i I :.:5:?*~~,i:$...