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Comdial Execumail Voice Processing System 6.5 Instructions Manual

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Page 601

206 Screens ExecuMail6.5 
Call Transfer Type 
This field, which is below the Transfer? field, isn’t labeled on the screen. It is 
used to set the way the voice mail system transfers calls to subscribers. See the 
Cull Transfer & Cull Screening topic for details on the call transfer types. 
Rings 
The number of times the extension should ring before a caller is transferred to 
the subscriber’s voice mailbox. Applies only if the call transfer type is set to 
Wait-RingorAwait-Ans. 
Screening? 
This field...

Page 602

‘, 
Reference Manual Screens 20 7 
to the left of a code’s description. Press [SpaceBar) to add or remove a code. 
For a complete description of each of these codes, see the 
Subscribers topic. 
A [ I No Setup Options J [ I Unused S [ ] Cant Send Message 
B [*I No Rect Summary K [ ] Cant Edit Hold T [ ] Traditional Order 
C [*I No Public Notify L [ 
1 Message Length u [ ] Not to Subscribers 
D [ I Not in Directory M 1 1 Menu Mode v [ ] No Private Message 
E [ I Messages by Ext N [ 1 Hands-Free Play W [ ]...

Page 603

208 Screens ExecuMail6.5 
Guests 
The system also allows subscribers to “host” guests on the system. Guests are 
greeted by name and can exchange messages with their host subscriber. The 
Personal Directory includes a page for each guest in the system. The fields on a 
guest’s page control the same parameters that they do on a subscriber’s page. For 
details, see the topic Guests. 
#l: 
#2: 
;,i after 0 
after 0 
after 0 
after 0 
Figure 113: Personal Directory Page for a guest 
Groups Screen 
Use the...

Page 604

Reference Manual Screens 209 
Voice 
The message group’s recorded name. 
Member name 
This area of the page lists the last and first names of each message group 
member in alphabetical order. 
Last contacted 
Shows the date and time a group member last listened to a group message. 
Directory Group 
Directory groups let you create numeric directory assistance. The fields on this 
screen are described in detail in the topic 
Directory Assistance. 
Directory ID: Voice: 0:02 
Member name Voice Ext # ID...

Page 605

2 10 Screens EkecuMail6.5 
Directory ID: $411 
Key Directory Name 
Sales 
Shipping 
3. Customer Service Type Voice Dir ID 
Dir Group 0:oz 
Dir Group 0:02 
Sub Menu 0:02 
Figure 116: A directory menu 
Name 
The directory menu’s name. 
DIRECTORY menu of -SYSTEM- 
The directory menu’s owner, which is always - SYSTEM- . 
Directory ID 
The directory menu’s System ID. 
Voice 
The directory menu’s recorded name. 
Key 
The numbers 1 though 8 in this column represent a touchtone choice on the 
directory menu,...

Page 606

Reference Manual Screens 2 7 7 
Transaction Directory Screen 
Use the Transaction Directory to create transaction boxes and interview boxes, 
which are the building blocks for special applications using special call routing, 
audiotext, information menus, directories, and interviews. You can also set up 
special voice detect applications for callers who want to speak their answers, 
instead of pressing touchtones. 
There is one page of the Transaction Directory for each transaction box, interview 
box,...

Page 607

2 12 Screens ExecuMail6.5 
Call Transfer Type 
This field, which is below the Day? and Nite? fields, isn’t labeled on the 
screen. It is used to set the way the voice mail system transfers calls to the 
Comdial telephone system. See the 
Call Transfer and Message Taking topics for 
details. 
Rings 
The number of times the extension should ring. This applies only if the call 
transfer type is Await Answer or Wait for Ringback. 
Intro 
The system plays any recording in the Intro field before it transfers a...

Page 608

i ’ 
Reference Manual Screens 2 13 
One key dialing 
This section allows you to program single digits to represent full System IDS for 
subscribers’ Extension # IDS, transaction boxes, or interview boxes. 
interview Boxes 
Interview boxes let you program the system to ask your callers questions, and 
record their answers in a message. This screen is described in detail in the 
Interview Boxes topic. 
‘: 9:::: I: ;.:::.,:.: : : : :  -:.: ” .. 
::. :,:,.:: .:.;: : :. ‘.:i’:i”$:‘i’gijii &Qg:g $$q?j@ p&J&;...

Page 609

2 14 Screens 
ExecuMail6.5 
Public Interview Box 
The system is shipped with a special interview box, call the Public Interview Box. 
Messages left in the Public Interview Box are called public messages, and are 
available to subscribers with public message access. Usually, the Public Interview 
Box is used to take messages from callers when the operator isn’t available. 
The fields on this screen work the same as they do on the interview box screen. 
For more information on public messages, see the...

Page 610

Reference Manual Screens 2 15 
Voice Prompt Editor Screen 
Use the Voice Prompt Editor Screen to listen to, rerecord, or copy system 
prompts. The fields on this screen are described in detail in the topic Recording 
Voice Fields. For a list of prompts, see the guide: Changing the System 
Conuersation. To move forward through the prompt sets, press [F8). To move 
backward through the prompt sets, press [BHf]. 
-: ::i: :: j.I I I:: i:I:i:::i ::xy:i:. I;.:; :i.i.i I ;::r j ) Y?j:i:< i I :.:5:?*~~,i:$...
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