Home
>
Comdial
>
Communications System
>
Comdial Execumail Voice Processing System 6.5 Instructions Manual
Comdial Execumail Voice Processing System 6.5 Instructions Manual
Here you can view all the pages of manual Comdial Execumail Voice Processing System 6.5 Instructions Manual. The Comdial manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 591
196 Screens ExecuMail6.5 Quid&tart Application Screen, Page 1 Use the QuickStart Application Screen, Page 1 to store general information about your configuration. 1. Site name: Your Company Name 2. Contact: Phone#: Calls Answered 3. Total trunks/stations: 0 /O Calls/day: 0 4. Day Calls Answered: All-trunks Night Calls: All-trunks 5. All ports busy action: Ring-until-answered Access Numbers 6. Trunk Pilot #: # of Trunks Answered: 0 Alternate Trunk #s: 7. Voice Port Stations Pilot #: Station...
Page 592
Reference Manual Screens 19 7 Alternate Trunk #s Other telephone numbers outside callers use to reach the voice mail system. YOU can show up to 3 additional telephone numbers. Voice Port Stations The number of ports on the system used for voice mail. (This does not include other types of ports, such as fax ports.) Pilot # The internal extension number subscribers call to reach the voice mail system. Station Numbers The Comdial telephone system station numbers that are connected to a voice mail...
Page 593
198 Screens ExecuMail6.5 Special Port Options Settings in this area control the way the system works with special telephone equipment. See the topic Port Applications. QuickStart Application Screen, Page 3 Use Page 3 to configure how and when the system transfers callers to the human operator, and the action to take if no operator is available. For a detailed explanation of how to use this screen, see the topic Operator Box. zGreeting -->Action Day? Yes-->, 0 >Day: 0:l.o Day: GotoID-->$PM...
Page 594
Reference Manual Screens 199 Active This field tells you which greeting is currently active. D/N means the standard Day or Night greeting is active (depending on which mode the schedule is currently in). Alt means the alternate greeting is currently active. Action Day/Nite The action the system should take if the caller does not press any touchtones during the operator’s greeting. The default action for the Operator Box is GotoID-- >$PM, for the Public Interview Box. Max-msg Applies only if...
Page 595
200 Screens Today’ s Date/Time Now ExecuMail6.5 The date is set in the Today’ s date field. The Time Now field shows the current clock setting. Both the date and time are stored in the system’s battery- powered clock/calendar. Schedule #l, Schedule #2, and Schedule #3 The voice mail system can handle calls differently between its day and night schedules. The fields on line 31 let you set the range of hours and days of the week for these two modes of operation. Current mode This field tells you...
Page 596
Reference Manual Screens 20 1 Personal ID The convention used to create Personal IDS for subscribers. See also the topic System IDS. Hold/Archive msgs The number of days the system stores subscribers’ held and archived messages. See also the topic Messages. Access This field controls which features subscribers have access to by default. Transfer The fields in this section control whether and how calls are transferred to a subscriber’s telephone extension. See also the topic Call Transfer dt...
Page 597
202 Screens ExecuMail6.5 Expanded Transfer Options Press [Clrl)o, then @ [t-l) to view additional call transfer settings on the QuickStart Application Screen, Page 5. For more details on expanded transfer options, see the topics Subscribers, Call Transfer & Call Screening, and Message Taking. One key dialing: l> 6> 2> 3> 4> 5> -?> 8> 9> 02 Figure 106: QuickStart Application Screen, Page 5 with expanded transfer options Transfer Options / Screening Options The one-letter codes in these fields...
Page 598
Reference Manual Screens 203 Maximum Message Life The number of days the system keeps a new message on the system. See the topic Message Taking. Call Report Aging The number of days of information the system stores for creating reports. See the topic Reports. Public Hold/Archive msgs The number of days the system keeps held and archived public messages. See the topics Message Taking and Public Interview Box & Public Messages. Max person-person recording The maximum number of seconds a...
Page 599
204 Screens ExecuMail6.5 Keypad The keypad map set for the system. This field is not editable. See the topic Keypad Maps for details. OS Surrender Daily/Weekly/Monthly This field lets you program the system to exit to the MSDOS operating system automatically to back up the system, run utility programs, or run reports. Startup This field lets you program special parameters that take effect when you start the voice mail system. Error notices to This field sets who receives a voice message if...
Page 600
I Reference Manual Screens 205 Announce This field controls whether the system sends a public message when it delivers a fax to the fax machine, and whether the system asks an outside caller to record a message describing the fax. See the topic Faxes & the Public Fax Box for more details. Personal Directory Screen The Personal Directory Screen contains one page for each subscriber, guest and system manager enrolled in the system. Use this screen to customize transfer, screening, holding,...