Comdial Execumail Voice Processing System 6.5 Instructions Manual

226 Subscribers ExecuMail6.5 
Hold/Archive msgs 
This pair of fields defines how long the system saves the subscriber’s old and 
archived messages. The hold time or the archive time can be set to up to 99 
days. However, to conserve disk space, we recommend that you set it for 7 days 
or less. 
Access 
The Access field uses oneletter codes to turn on or turn off specific system 
features. You can specify any combination of the following access codes: 
A [No Setup Options &cess] 
This denies the...

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Reference Manual Subscribers 22 7 
M &Ienu Mode Exclusively] 
The subscriber hears the system’s quick option menus for all 
voice mail features, 
instead of the usual yes-and-no conversation. This code cancels the effect of the 
T access code. 
N @*Hands Message Retrieval] 
This code turns on hands-free message retrieval. The system does not ask the 
subscriber 
“Would you like to hear them?” between message sources. This feature 
should 
not be used unless the Comdial telephone system provides...

228 Subscribers ExecuMail6.5 
Z [Automatic Return Receipt] 
The system automatically marks every message sent by the subscriber for return 
receipt requested. To avoid redundant return receipts and receipt summary 
announcements, never use the z code without also using the B access code. 
New Msgs / Total 
The number of new messages waiting, and the number of hours and minutes the 
messages last. The total number of messages includes new messages and old 
messages. 
Transfer? 
The field controls whether...

Reference Manual Subscribers 229 
G [Go to System ID] 
The system routes the call to another System ID. You must type a valid System ID 
directly to the right of the 
GotoID--> arrow. (For example, GotoID- -> $PM 
routes a call to the Public Interview Box.) Be careful not to create a closed loop 
of linked System IDS, in which each ID routes back to the other. 
The system immediately hangs up, without saying goodbye. 
0 [Transfer to Operator] 
The system routes the call to the Operator Box (QuickStart...

230 Subscribers ExecuMail6.5 
Access Codes Window 
You can use a special Access Code Options window to set codes for an 
individual subscriber, or to set the default codes for each new subscriber added 
to the system. 
To view the Access Code Options window for a subscriber, press m, then 
[-Enter) at the subscriber’s Personal Directory page (Figure 128). 
k 
t No Setup Options 
No Rect Summary 
No Public Notify 
Not in Directory 
Messages by Ext 
First-Time Enroll 
Cant Edit Greet 
Unused 
Unused 
ress...

Reference Manual Subscribers 23 1 
Expanded Transfer Options Window 
You can use a special Expanded Transfer Options window to set advanced call 
transfer options for a subscriber, or for all new subscribers added to the system. 
To view Expanded Transfer Options for a subscriber, press [mNEj, then @ 
[z) at the subscribers Personal Directory page (Figure 130). 
Personal ID: 812312 - SC Voice name: 0:02 
Extension # ID: 12312 Hold/Archive msgs: 0 /2 days 
I= EXPANDED TRANSFER OPTIONS= Press ESC to Exit...

232 Subscribers EkecuMail6.5 
A [kimounce] 
The subscriber hears a beep before being connected to the caller. Use this to let 
subscribers know exactly when the call is being connected or that a call is an 
outside call. 
c [Conflrrn] 
Before a call is transferred, the subscriber can choose whether or not to take the 
call. If the call is refused, the system returns to the caller to play the appropriate 
greeting and take an action (typically “take message”). 
D [Diahone~tection] 
The voice mail system...

: 
‘. Reference Manual Subscribers 233 
Personal 
Secretary Feature 
The system immediately hangs up, without saying goodbye. 
0 
[Transfer to Operator] 
The system routes the call to the Operator Box (QuickStart Application Screen, 
Page 3). 
R [Restart] 
The system returns the call to the Action prompt of the Opening Line. 
s [Say Goodbye] 
The 
system says “If you need further assistance, press the pound key now.  
Thank you and goodbye, 
” then hangs up. 
One key dialing 
Use the One key dialing...

234 Subscribers ExecuMail6.5 
Adding Subscribers 
Two Ways to Enroll Subscribers 
There are two ways to enroll subscribers in the system. A system manager can 
enroll all the subscribers at the console: entering each subscriber’s IDS and 
spelled name, recording a name, and setting any special options. An alternate 
way is to add a range of subscriber mailboxes with the 
F access code, and let 
subscribers enroll themselves by phone when they first call the system. Both 
methods are detailed below....

Reference Manual 
Subscribers 235 
,,’ 
. . 
.,; 
(’ 
‘s. : 
after 0 min, 12:OOam-lli59pm MTWHFSU 0 
after 0 min, 8:OOam- 9:OOpm MTWHFSU 4 Rings 60 min,Off 
Ctrl-E for expanded options 
4. 
Type the subscriber’s Extension # ID I*-‘]. 
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