Comdial Execumail Voice Processing System 6.5 Instructions Manual

156 Quick Play ExecuMail6.5 i- 
AVPRMPT.ZM 
Includes all of the prompts in 
AVPRMPT.ENV, plus several more 
commonly-used prompts, to create a 
QP.IDX file that is approximately 2 
megabytes in size. 
AVPRMPTALL 
Includes all of the prompts on your 
system, including those installed with any 
feature package. You must have enough 
storage space on the hard disk to use all 
the system prompts in Quick Play. 
These 3 files have the Quick Play commands for each prompt set already 
defined. All you have to...

Reference Manual Quick Plav 157 
To use your own lit of prompts for Quick Play: 
WARNING! 
You should change the prompts used for Quick Play when there 
is little call traffic on the system. If you must change Quick Play while calls 
are coming in, forward all voice mail lines to the operator. 
1. Refer to the guide Changing the System Conversation to find out the prompt 
sets (and their 2-letter identifiers) of the prompts you want to use in Quick 
Play. 
2. Exit the voice mail software. 
3. Make a...

158 Quick Play ExecuMail6.5 
IHDl &t&me=Holding 
QP.23-32 
tiisplayAtConsole=Yes 
PromptMax= 
l=Irn sorry, 
all lines are busy. 
2.110 sorry, all lines are still busy. 
3=is still on the phone. 
4=calls are answered in the order received. 
5=If youd like to hold, press 1, 
to leave a message press 
2. 6=To continue to hold press 1, 
to leave a message press 2, or to try another extension, 
press the pound key. 
7=1 will attempt to put you through. 
&while you are holding you may press 2 to leave a...

Reference Manual Quick Play 159 
4. 
Save the AVPRMPT file and exit the text editor. 
5. Restart the voice mail system by pressing [CtrlH~H~). 
For related information, see: 
n Recording Voice Fields 
Saa also: 
n MSDOS User’s Guide and Reference 
n The Changing the System Conversation Guide  

160 Recording Voice Fields ExecuMail6.5 
Recording Voice Fields 
A voice field is a field on a system screen which allows you access to a 
recording. The system manager accesses voice field recordings at the console. 
Subscribers can access some voice fields by phone. There are several kinds of 
voice field recordings including: prompts, recorded names, greetings, 
introductions, and interview questions. Each of these recordings is stored in a 
voice field regardless of whether the recording is made at...

Reference Manual 
Recording Voice Fields 16 1 
5 
;: 
:: 
Num., Description 
1 Monday (trailing) 
2 Tuesday (trailing) 
3 Wednesday (trailing) 
4 Thursday (trailing) 
5 Friday (trailing) 
6 Saturday (trailing) 
7 Sunday (trailing) 
8 January 
9 February 
10 March 
11 April 
12 May 
13 June Day Nt Day Nt Day Nt Day Nt Day Nt 
I I I I I 
:l 

162 Recording Voice Fields ExecuMail6.5 
NOTE: A voice field may contain the letters QP, which means the recording 
is indexed for “Quick Play”, a feature that speeds the system’s conversation. 
Only the recordings in an 
All Ports Day voice field on the QuickStart 
Application Screen, Page 2 and the Voice Prompt Editor Screen may be 
indexed in Quick Play. For details, see the topic Quick 
Play. 
If a voice field does not contain a recording, that field displays either a left arrow 
(c-) or 0:OO. 
Some...

Reference Manual Recording Voice Fields 163 
Making Voice Field Recordings 
Making a recording in a voice field involves 3 main steps: 
n Plan the changes you wish to make. 
n Establish a local connection with the voice mail system. 
n Display the correct screen, highlight the voice field for the recording you 
want to change, and make the recording. 
Plan the Recording Changes 
Unplanned voice field recordings may confuse your callers. This is especially true 
of prompts. Prompts (except for the Opening...

164 Recording Voice Fields ExecuMail6.5 
several times before the recording sounds the way you want it. To index a 
recording for Quick Play, see the topic 
Quick Play. 
NOTE: If you record over an existing voice field, the new recording 
completely replaces the old one, even if the new recording is shorter than the 
old one. 
To record: 
1. 
After you have planned your recording and established a local connection, 
sign in to the system. 
2. Move the cursor to the voice field containing the recording...

Reference Manual Recordina Voice Fie/ds 7 65 
. . 
’ Appending a Beep 
4. 
5. 
6. 
7. 
8. 
9. 
10. 
11. 
12. Press [m] to Copy. 
Press~for 
Out to a file. 
Type a filename (maximum 8 characters) and press (e-l). If you are 
copying the recording to a floppy disk, remember to begin the filename with 
the drive letter (A: or B:). 
Move the cursor to the voice field for 
the recording you are lengthening with 
the added prompt. 
Press IF2). The system again displays the Command Menu. 
Again press (1-r) to...