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Comdial Dxp Plus Digital Communications System Instructions Manual
Comdial Dxp Plus Digital Communications System Instructions Manual
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lMl66-123DXP Plus Programming Instructions 7. IProgramming Station Class Of Service Features 7.1.1Account Codes (Forced with Positive Verification) Description:After you have enabled the account code feature for the system, set its parameters, and programmed its list of account codes into the system (Section 10.3), use this procedure to turn the feature on for a station class of service and make it either forced or optional. If you make it a forced account code, the user must enter an account code before the system will let him or her dial the number for an outgoing call.Also, on incoming calls a user must enter an account code before the system will allow him or her to make any future outgoing calls. See Section 10.8 for an exception to forced account code entry.Programming: 1 D 2. 3. 4. 5. 6. 7. 8. Press CONTROL T for main menu. From main menu, select stations and press ENTER. From stations menu, select COS programming and press ENTER. Type class of service number (l-32) and press ENTER. From the COS programming menu, type item number for account code and press ENTER. Press SPACE BAR for feature setting. When finished, press ESCAPE. Press CONTROL N as necessary to display line number for forced account code and press ENTER. 9.Type item number for forced account code and press ENTER. 10. Press SPACE BAR for feature setting. 11. When finished, press ESCAPE twice. 12. Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end.7-2 Station Features Programming
7.1.2Automaiic Hold Automatic Hold On Intercom NumberDescription: The system automatically places a current inside call on hold when a station user presses an intercom button or line button other than the one for the active call. Programming:1. Press CONTROL T for main menu. 2. From the main menu, select stations and press ENTER. 3. From the stations menu, select COS programming and press ENTER. 4. Type class of service number (l-32) and press ENTER. 5. From the COS programming menu type item number for feature and press ENTER. 6. Press SPACE bar for feature setting. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each COS or press ESCAPE to end. Automatic Hold On LinesDescription: The system automatically places a current outside call on hold when a station user presses another line or intercom button. Programming:1. Press CONTROL T for main menu. 2. From the main menu, select stations and press ENTER. 3. From the stations menu, select COS programming and press ENTER. 4. Type class of service number (l-32) and press ENTER. 5. From the COS programming menu, type item number for feature and press ENTER. 6. Press SPACE bar for feature setting. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each COS or press ESCAPE to end. Station Features Programming 7-3
7.1.3Background MusicDescription: Music or other supplied audio information is available at a station through the telephone speaker and is turned on or off by the station user when he or she dials the appropriate codes.Use this procedure to assign background music to stations. The music or information source is external to the common equipment and is customer supplied. The system will accept two music sources. You can use one source for this feature and the other source for the music on hold feature (Section 7.1.20). Programming:1 a Press CONTROL T for main menu. 2. From the main menu, select stations and press ENTER. 3. From the stations menu, select COS programming and press ENTER. 4. Type class of service number (l-32) and press ENTER. 5. From COS programming menu, type item number for feature and press ENTER. 6. Press SPACE bar for feature setting. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press.ENTER. 9. Repeat steps 4-8 for each COS or press ESCAPE to end. Operation:Music source one: on = INTERCOM % 11 off = INTERCOM # 1 Music source two: on = INTERCOM X 12 off = INTERCOM # 1 7.1.4Call Cost Display (Display Of Costed Calls)Description: If you have arranged for the system to employ call costing (Section 12.5), you can use this procedure to arrange for an LCD speakerphone to display the cost of a call made from that station. Programming:1 e Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, select COS programming and press ENTER. 4. Type class of service number (l-32) and press ENTER. 5. From COS programming menu, type item number for feature and press ENTER. 6. Press SPACE bar for feature setting. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each COS or press ESCAPE to end. 7-4 Station Fea fores Programming
7.1.5Call Forward Call Forward Of All, Personal, Busy, or Ring-No Answer (RNA) CallsDescription: Use this procedure to give users of an entire class of service of stations the ability to forward the calls that they receive at their stations to another station for answering. This feature allows these users to forward either all of the calls that their stations receive or just the calls they receive on their prime line and personal intercom number. Further, it can limit them to forwarding only the calls that their stations receive while it is busy or unattended (ring no-answer calls). If you choose this last option you will have to arrange the call forwarding default scheme at individual stations using the procedure in this section titled, Cull Forward RNA, Ring (On) Busy (Enhanced Call Forwarding). Programming:1.Press CONTROL T for main menu. 2.From the main menu, select stations and press ENTER. 3.From the stations menu, select COS programming and press ENTER. 4.From the COS programming menu, select the class of service to be programmed and press ENTER. 5.From the COS programming menu, type the item number for the style of call forwarding that you wish to enable and press ENTER. 6.Press SPACE bar for desired setting and press ENTER. 7.Press ESCAPE and repeat steps 5 and 6 for other call forwarding types to be enabled. 8.When finished, press ESCAPE twice. 9.Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 10. Repeat steps 4-9 for each COS or press ESCAPE to end. Operation:All calls: INTERCOM +k 52 plus extension Personal: INTERCOM +k 5 1 plus extension Cancel: INTERCOM # 5 Station Features Programming 7-5
/M/66-123DXP Plus Programming Instructions Call Forward RNA, Ring (On) Busy (Enhanced Call Forwarding) Description:The call forward feature allows a station user to choose to receive several rings for RNA calls before the system forwards them. At default, the system immediately forwards calls that reach a busy station. You can take this programming action to allow calls to a busy station to ring in a subdued manner before they forward if the user chooses them to do so. This subdued ringing of calls to a busy station requires an idle intercom number at the busy station. plus, if you have assigned group intercoms to the station, you must program them into a hunt list, using the Section 9.3.2 procedure, to ensure that this call forward feature will function properly. Programming:1.Press CONTROL T for main menu. 2.From the main menu, select stations and press ENTER. 3.From the stations menu, select station programming and press ENTER. 4.Type personal intercom number or previously assigned name and press ENTER. 5.From the station programming menu, type item number for feature and press ENTER, 6.Press SPACE BAR to enable feature (“yes”) and press ENTER 7.Type y to accept changes, n to reject them, or r to resume editing and press-ENTER. 8.Press ESCAPE and repeat steps 4-6 for other stations 9.When finished, press ESCAPE twice. 10. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. Operation:All calls: INTERCOM # 54 plus extension Personal: INTERCOM +k 52 plus extension Cancel: INTERCOM # 5 7-6 Station Features Programming
DXP Plus Programming instructionsIMIW-123 Call Forward, Default Forward Type (For Busy Or Ring-No Answer Calls)Description: Use this procedure to arrange the call forward default scheme for individual stations. With this feature, the system will automatically forward ringing calls to another station after a preset number of rings. Since this is an automatic forwarding of the calls, the station users do not have to take any action; however, any user-enabled call forwarding that they do take at their stations will override this automatic call forwarding. This procedure determines answers for the following questions: can busy/RNA call forwarding take place at a station, to what intercom number will calls be forwarded to, and what type of calls will the system forward? You must also program the number of rings that must occur before this automatic call forwarding can take place (Ring No-Answer Rings, Section 7.2.13). Programming:1. Press CONTROL T for main menu. 2. From the main menu, select stations and press ENTER. 3. From the stations menu, select station programming and press ENTER. 4. Type personal intercom number or previously assigned name and press ENTER. 5.From the station programming menu, type item number for feature and press ENTER. 6. Press SPACE BAR to enable feature(choose yes) and press ENTER for ITCM FWD To menu. 7. From the ITCM FWD To menu, type intercom number to receive forwarded calls and press ENTER for FWD Type. 8. Press SPACE BAR to enable either personal calls or all calls and press ENTER. 9. When finished, press ESCAPE twice. 10. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 11. Repeat steps 4-10 for each station or press ESCAPE to end.Recall Call Forward Description: When you enable this feature for a station, any held, parked, and transferred calls that recall to a station while it is busy on another call follow the call forwarding path set up for that station. Programming:1. Press CONTROL T for main menu. 2. From the main menu, select stations and press ENTER. 3. From the stations menu, select station programming and press ENTER. 4. Type personal intercom number or previously assigned name and press ENTER. 5. From the station programming menu. type item number for feature and press ENTER. 6. Press SPACE BAR to enable feature (choose yes) feature and press ENTER. 7. When finished, press ESCAPE twice. 8.Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each station or press ESCAPE to end. Call Forward Outside This is a planned feature that is not currently available.Station Features Programming 7-7
lMl66-123DXP Phs Programming Instructions 7.1.6Call Park Call Park AccessDescription: Access to call park enables the station user to place as many as nine calls in park zones, or orbits, where they are retrievable by all system users. Programming:1 0 Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, select COS programming and press ENTER. 4. Type class of service number (l-32) and press ENTER. 5. From COS prog.ramming menu, type item number for feature and press ENTER. 6. Press SPACE bar for feature setting. 7. When finished, press ESCAPE twice. 8.Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each COS or press ESCAPE to end. Operation:Park call: INTERCOM ?ic 91 through % 99 (for orbits 91-99) Pick up parked call: INTERCOM # 9 1 through # 99. Call Park RecallDescription: A call that is left in a park orbit longer than the length of time that you program with this feature will automatically return to a hold recall condition at the parking station. Programming:1~ Press CONTROL T for main menu. 2. From main menu, select system and press ENTER. 3. From system menu, select timing and press ENTER 4. From system timing menu, type item number for feature and press ENTER. 5. Press SPACE bar for feature setting and press ENTER to accept setting. 6. When finished, press ESCAPE twice. 7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.7-8 Station Features Programming
DXP Plus Programming Instructions/M/66-123 7.1.7Call Pick-LJD Call Pick- Up, Enable Description:A station user can dial a code plus an intercom number of a ringing or on-hold station to answer the ringing call or to pick up a held call at that station. Turn this call pick-up feature on for a station class of service using this procedure. Remember, you must also assign this class of service to the station that you wish to have this feature. Programming:1. Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, select COS programming and press ENTER. 4. Type class of service number (l-32) and press ENTER. 5. From COS programming menu, type item number for feature and press ENTER. 6. Press SPACE bar for feature setting. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each COS or press ESCAPE to end. Operation:INTERCOM +K 4 then dial intercom number of ringing or on hold station Call Pick-Up Group Description: Use this procedure to place a number of stations in a call pick-up group so that one station can answer a call ringing at any other station in the group. Programming:1. Press CONTROL T for main menu. 2. From the main menu, select stations and press ENTER. 3. From the stations menu, select station programming and press ENTER. 4. Type personal intercom number or previously assigned name and press ENTER. 5. From station programming menu, type item number for feature and press ENTER. 6. Type desired value for feature (l-16 = groups l-16,0 = no group) and press ENTER. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each station or press ESCAPE to end. Operation:INTERCOM # 4 Station Features Programming 7-9
IMl66-123DXP Plus Programming instructions 7.1.6Call Waiting (Tone)Description: Use this procedure to provide a station with the ability to send a tone signal to a busy called station Also, refer to Section 7.1.10 to enable basic camp-on ability at a station. Programming:1 0 Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, select COS programming and press ENTER. 4. Type class of service number (l-32) and press ENTER. 5 DFrom COS programming menu, type item number for feature and press ENTER. 6. Press SPACE bar for feature setting. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each COS or press ESCAPE to end. 7.1.9Tracker AccessDescription: Assign tracker access to a particular station intercom or group of intercoms using the following class of service (COS) programming. (The default is yes for COS 1 and COS32.) Refer to Section 14.2 for further Tracker programming. Programming:1 s Press CONTROL T for main menu. 2. From main menu, select Stations and press ENTER. 3. From stations menu, select COS Programming and press ENTER. 4. From COS programming, type class (l-32) and press ENTER. 5. From COS (class number) programming, select Tracker Access. 6. Toggle the SPACE bar to select yes/no and press ESCAPE twice. 7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 8. Press ESCAPE to end. 7-10 Station Features Programming
DXP Plus Programming InstructionslMl66-123 7.1.10Camp-On Programming Camp-On Originate, Camp-On Receive (Camp-On/Call Back)Description: If a busy tone or a ring no-answer is encountered when one station calls another, the calling station user can initiate a camp-on to the busy station and wait for it to become idle or initiate an automatic callback when the called station becomes available. Use this procedure to enable camp on/call back for a class of service of stations. Also, use the Section 7.1.8 procedure to enable a call waiting tone, and use the camp-on tone procedure shown below to set the duration of the camp-on/automatic callback ring and the duration of a camp-on tone that the system sends to a busy station. Programming:To arrange for station to initiate and receive camp-on to another station. 1. Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, select COS programming and press ENTER. 4. Type class of service number (l-32) and press ENTER. 5. From COS programming menu, type item number for camp-on initiate and press ENTER. 6. From COS programming menu, type item number for camp-on receive and press ENTER. 7. When finished, press ESCAPE twice. 8.Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each COS or press ESCAPE to end. Camp-On/Automatic Call Back RingDescription: After you use Section 7.1.8 to enable a call waiting tone, use this procedure to set the duration of the camp-on/automatic ringback ring that the system sounds when it returns a camp-on call to the original station.. Programming:1. Press CONTROL T for main menu. 2. Form main menu, select system and press ENTER. 3. From system menu, select system timing and press ENTER. 4. From the system timing menu, type item number for feature and press ENTER. 5. Press SPACE bar for time and press ENTER to accept setting. 6. When finished, press ESCAPE twice. 7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. Camp-On Tone (Tone Duration)Description: Use this procedure to set the duration of the camp-on tone that the system sends to a busy station. Programming:1 e Press CONTROL T for main menu. 2. Form main menu, select system and press ENTER. 3. From system menu, select system timing and press ENTER. 4. From the system timing menu, type item number for feature and press ENTER. 5. Press SPACE bar for feature setting and press ENTER to accept setting. 6. When finished, press ESCAPE twice. 7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.Station Features Programming 7-l 1