Comdial Dxp Plus Digital Communications System Instructions Manual

							/M/66-123DXP Pius Programming Instructions
12.4.2RoutesDescription:
There are a total of 32 route tables that you can be program for the system. Each route table can
contain up to 6 routes. Each of these routes convey the data listed as follows:
- the line group to route the call over,- the access level of the route,
- the modify digit table,- all costing information.
Program the six routes from the least costly routing metbod to the most costly routing method.
The costliness of the route is determined by the line group over which the call is routed. ARS
will always try to select route 1 first, and then 2 through 6, when routing a call. If a station,
through its class of service assignment, does not have a route access level high enough to allow
it access the route selected by ARS, dialing is denied. If the route access level is high enough,
ARS will route the call based on the routing information If the system cannot route the call
over the line group that ARS first selects, ARS will try the next route of the route table. Once
again the route access level is tested. This process is repeated, up to a maximum of 6 times. If
the station has access to at least the first route, but is unable to dial out (because all lines are
busy), it will receive a busy tone in the handset or speaker. The station can then camp-on the
route so it will ring when a line in the route table becomes available.
Programming:Assign line groups to routes as follows,
1 e Form line groups and program them as described Secfiola 8.2.
On a work sheet, note the line group for each route.
2. Press CONTROL T for main menu.
3. From the main menu, select 
TOLLJARS and press ENTER.
4. From 
TOLL/ARS menu, select route tables and press ENTER.
5. Type l-32 to select route table to be programmed and press ENTER.
6. Type l-6 to select route and press ENTER.
7. Type 1-16 to choose line and press ENTER.
8. Press ESCAPE and repeat steps 6-8 for all six routes.
10. Press ESCAPE twice.
11. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
12. Repeat steps 5-l 1 for all 32 tables and press ENTER.
13. Press ESCAPE twice to return to main menu.
12-6 Automatic Route Selection Programming 
						

							DXP Plus Programming InstructionslMl66-123
12.4.3Route Access Level
Description:Each of the six routes of a route table require a route access level of 1 to 4.ARS uses this route
access level to determine if the dialing station has access to dial out on the route. Each station,
through its class of service, is also assigned a route access level of 1 to 4. Before the system
accepts a dialed number, ARS compares the route access level entries. If the station route
access level is greater than or equal to the route access level assigned to the route, the station is
allowed to access the route. Otherwise, the system will not accept the dialed number, and
sounds an error at the station’s speaker or handset. The route access level allows some stations
to gain access to the more costly routes in a route table while denying it to others. Just as you
program each route from least to most costly, you must also arrange the route access level to
increase from a low level to a high level. This is necessary because once the system denies
dialing because of the level, it 
willnot try another route. The more costly the route is, the higher
the access level needed to access it.
Programming:To program the access level for the route,
1.Press CONTROL T for main menu.
2.From the main menu, select TOLL/ARS and press ENTER.
3.From the TOLL/ARS menu, select route tables, press ENTER.
4.Type l-32 to select route table to be programmed and press ENTER.
5.Type l-6 to select route number and press ENTER.
6.Press TAB key to position cursor at route access column.
7.Type l-4 to choose access level and press ENTER.
8.Press ESCAPE and repeat steps 5 through 8 for all six routes.
9.When finished, press ESCAPE.
10. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
11. Press ESCAPE twice to return to main menu.
To program the access level for the station class of service,
1.Press CONTROL T for main menu.
2.From the main menu, select stations and press ENTER.
3.From the stations menu, select COS programming and press ENTER.
4.Type class of service number (l-32) and press ENTER.
5.From the COS programming menu, type item number for day route access
and press ENTER.
6.Press SPACE bar for feature setting.
7.Press ENTER for night route access level, and press SPACE bar for feature setting.
8.When finished, press ESCAPE twice.
9.Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
10. Repeat steps 4-8 for each COS or press ESCAPE to end.
Automatic Route Selection Programming 12-7 
						

							12.4.4Modify Digit TableDescription:
Each of the six routes in each route table has a modify digit table. This modify digit table
details any modifications that the system needs to do to the user dialed number.This need for
modification is determined by the type of lines that you include in the line group for the route.
If a line group requires that the dialed number be in a specific format, you must set up an
appropriate modify digit table.
You must program the index number of this table into the
specifications of the route that the line group is found.The sole purpose of the index number
and the corresponding table are to modify the number dialed by the station user.Example
Assume that a station dials l-202-222-3456 (Washington DC. area) Also, assume that the
system has an FX line for the Washington DC. area and that this is the way that 
ARS is going
to route the call. Finally, assume that the route table route contains a modify digit table index
number that points to the following modify digit table:ADD 
AMCKJNT = 0
DIGITS TO ADD = n/a
DELETE AMOUNT = 4
This situation results in the system deleting l-202 (DELETE AMOUNT = 4), from the
beginning of the number and adding 0 digits (ADD AMOUNT 
= 0). This modification allows
the number 222-3456 to be dialed over the FX line to Washington D.C.
There are 16 modify digit tables in the system. Each modify digit table contains the following
information:
- numerical sequence of the digits to be added (valid digits are O-9 and the pause ,p, digit)
in a digit string that can be up to 20 digits long,
- number of digits to be deleted from the dialed number (this value can be from 0 to 10).
NOTE: When ARS modifies the dialed number, itfirst deletes from the beginning of the number
and then adds to the beginning 
of the number.
12-8 Automatic Route Selection Programming 
						

							DXP Plus Programming InstructionslM66-123
Programming Modifv Digit Tables
Description:Use this procedure to program the modify digit table.
Programming:1.Press CONTROL T for main menu.
2.From the main menu, select TOLL/ARS and press ENTER.
3.From the TOLL/ARS menu, select modify digit table and press ENTER.
4.Type line number for modify digit table to be programmed and press ENTER.
5.Press TAB key to position cursor at digits to delete column.
6.Type &lo for number of digits to delete.
7.Press TAB key to position cursor at digits to add column.
8.Type digits to add (O-9, pause). A maximum of 20 digits can be entered.
9.Press TAB key to position cursor for next modify digits table.
10. Repeat steps 6-9 until all modify tables are entered and press ENTER.
11. When finished, press ESCAPE twice.
12. Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end.
13. Press ESCAPE to return to main menu.Assigning Modify Digit Table To Route
Description:Use this procedure to assign modify digit tables to routes.
Programming:1.Press CONTROL T for main menu.
2.From the main menu, select TOLL/ARS and press ENTER.
3.From the TOLL/ARS menu, select route table and press ENTER.
4.Type l-32 to select route table to be programmed and press ENTER.
5.Type l-6 to select route number and press ENTER.
6.Press TAB key to position cursor at modify table column.
7.Type 1-16 ENTER to choose modify digit table needed.
8.Press ESCAPE and repeat steps 5 through 8 for all six routes.
9. When finished, press ESCAPE.
10. Type y to accept entries, n to reject them, or r to resume editing and press ENTER.
12. Repeat steps 4-l 1 for all needed route tables or press ESCAPE to end.
13. Press ESCAPE twice to return to main menu.Automatic Route Selection Programming 12-9 
						

							/M/66-123DXP Plus Programming hstrwctions12.5
Costing lnforma tion (A RS)Description:Each route in every route table contains costing information. The costing information includes
a surcharge, a first tier cost per minute, a second tier cost per minute, and the amount of time to
cost the call at first tier cost before switching to the second tier cost.The surcharge is a dollars
and cents value that the system adds to the total cost of a call. You can program both tier costs
in one cent increments in the range of $0.0 through $99.99 per minute.
Even if the system does not route a call through ARS, (for example, when a station user
direct selects a line), the system will still access the costing information to cost the call.The system reports call costs as part of the SMDA report. Use Section 10.1 to set the SMDA
costing parameters for this report.
Programming:To program call costing,
1. Press CONTROL T for main menu.
2. From the main menu, select 
TOLL/ARS and press ENTER.
3. From the 
TOLL/ARS menu, select route table and press ENTER.
4. Type l-32 to select route table to be programmed and press ENTER.
5. Type l-6 to select route number and press ENTER.
6. Press TAB key to position cursor at surcharge column
7. Type dollar and cents value ($nn.nn) of the surcharge.
8. Press TAB key to position cursor to tier 1 cost column.
9. Type tier 1 cost 
($nn.nn).10. Press TAB key to position cursor to tier 1 time column
11. Press SPACE BAR to select desired time.12. Press TAB key to position cursor to tier 2 cost column.
13. Type tier 2 cost ($nn.nn).
14. Press ENTER to accept entries.15. Press ESCAPE.
16. Repeat steps 5-15 for each route number. When finished, press ESCAPE.
17. Type y to accept entries, n to reject them, or r to resume editing and press ENTER.
18. Repeat steps 
4-l 1 for each route table. When finished,
press ESCAPE twice to return to main menu,
12.5. ICall Cost Display (Display Of Costed Cal/s)Description:If you have arranged fcr the system to employ call costing, you can use this procedure to
arrange for an LCD speakerphone to display the cost of a call made from that station
Programming:1 e Press CONTROL T for main menu.
2. From main menu, select stations and press ENTER.
3. From stations menu, select COS programming and press ENTER.
4. Type class of service number (l-32) and press ENTER.
5. From COS programming menu, type item number for feature and press ENTER.
6. Press SPACE bar for feature setting.
7. When finished, press ESCAPE twice.
8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
9. Repeat steps 4-8 for each COS or press ESCAPE to end.
12-10 Automatic Wowte Selection Programming 
						

							DXP Plus Programming InstructionslMl66-123
12.5.2Cost Incoming
Description:If you have arranged for the system to cost calls, you can arrange for it to also cost incoming
calls on a per line basis. You can arrange for the costing to begin as soon as the call arrives in
the system , begin after the user answers the call or begin after a programrned delay. 
Plus, you
can pick the call rate table that you want the system to use when it costs the call.
Programming:1.Press CONTROL T for main menu.
2.From the main menu, select lines and press ENTER.
3.From the lines menu, select line programming.
4.Type line port number (l-240) or name and press ENTER.
5.From the line programming menu, type item number for feature and press ENTER.
6.From cost incoming prompt, press SPACE bar for desired feature setting
and press RETURN.
7.From incoming cost delay prompt, press SPACE bar for desired feature setting
and press ENTER.
8.From incoming cost route prompt, type l-32 for desired route table.
9.When finished, press ESCAPE twice.
10.Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
11. Repeat steps 4-8 for each line port or press ESCAPE to end.Automatic Route Selection Programming 
12-11 
						

							lMi66-123DXP Plus Programming Instructions
12.6Automatic Route Selection for Speed Dial Numbers
Dlescriplion:You can arrange for the system to process the system speed dial, and any personal speed dial
numbers, that you program for the users, through the automatic route selection (ARS) feature. If
the users program their own personal speed dial numbers and you have enabled ARS processing
of calls, they must prefix their personal speed dial numbers with the ARS preselect code.
Instruct them to follow the procedure given here when they do this. See 
Section 6.6 for speed
dial programming.
Programming:To arrange for the system to process the system speed dial numbers through the ARS feature.
1.From system menu, select speed dial and press ENTER.
2.From speed dial menu, type item number for desired speed dial number and press ENTER.
3.Press TAB to place cursor in preselect column
4.Press SPACE bar to choose ARS.
5.Press TAB to place cursor in number column
6.Type system speed dial number (max. 32 digits, P = pause, F = hookflash)
and press ENTER.
7.Repeat steps 5 through 8 for all desired system speed numbers.
8.When finished, press ESCAPE twice.
9.Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end
To arrange for the system to process each station’s personal speed dial numbers through the
ARS feature.
1 0From the stations menu, select button mapping and press ENTER.
2.Type personal intercom number or previously assigned name for first station to be
programmed and press ENTER. Button map with current assignment appears on screen.
3.Type button code (Ll-L25,0-9) for button to be arranged for personal speed dial use and
to be processed through ARS and press ENTER.
4.Type SDIAL and press ENTER.
(This action arranges the button as a personal speed dial button).
5.Type a and press ENTER.
(This action arranges for the speed dial number to be processed through the ARS).
6.Type the speed dial number (max. 16 digits) and press ENTER.
7.Repeat steps 3-6 for all desired personal speed dial numbers.
8.Press ESCAPE and repeat steps 4-9 for all desired stations.
9.When finished press ESCAPE to end.
Instruct station users to program personal speed dial numbers per the following sequence when
you have enabled ARS call routing for their use:
1. Press INTERCOM,2. 
Dial*% 1,
3.Press speed dial button,
4.Dial 9 for ARS (on LCD speakerphones, dial 9 when prompted to enter line),
5.Dial personal speed dial number (max. 16 digits, HOLD = pause, TAP = hookflash),
6.Press TRNS/CNF to store number,
7.Repeat steps 3-6 for next button or press SPEAKER to end programming.
12-12 Avfomatic Route Selection Programming 
						

							Selecting System Printouts
13
(Printer Interface)
Description:The system makes a wide variety of printout records available. Use this \
programming procedureto choose the user’s desired printout types and to direct the printou\
ts to either the
SMDABMDR data printer or the PC screen.
Programming:1. Press CONTROL T for main menu.
2. From main menu, select printouts and press ENTER. 3. From printouts menu, select desired printout category and press ENTER\
.
4. Type s for screen printout or p for hard copy printout through the SMDA/SMDR  data printer
and press ENTER.
NOTE: Press CONTROL C to stop a printout to the PC screen when
necessary.
This action will not stop printout to a data printer.
5. When printout is finished, press any key to return to category menu a\
nd repeat
steps 4 and 5 for next desired printout or press ESCAPE to return to pri\
ntouts menu.
6. Repeat steps 3-6 for next desired printout or press ESCAPE to end. 
						

							Programming For
Peripheral Devices
0 Caller ID Programming.................14.1
l Tracker Paging System.................14.2
l Digital Voice Announce Programming
.........14.3
l PC Attendant Position Programming..........14.4
l Voice Mail Programming
................14.5
l ModemSetup......................14.6
Peripheral Devices Programming 14-l 
						

							14. ICaller ID Programming
The DXP Plus caller ID feature supports an externally connected, customer-supplied caller ID device (product
code CIDOS). This hardware device supports eight caller ID conditioned lines, and the installer can serially
connect up to eight devices to give the DXP 
Plus the ability to support a maximum of 64 caller ID conditioned
lines, The caller ID unit interfaces with the DXP 
Plus through any main or auxiliary serial data port (Section 6.5).
Any proprietary digital LCD speakerphone can receive and display caller ID information. The display conveys all
available caller ID information from the time the call rings at the station, through 
al1 line transitions, until the line
disconnects. The system stores caller ID information in its SMDA storage and makes it available in the SMDA
printout.
In programming for caller ID support, you must match the data baud rate with that of the CID08, you must enable
the caller ID lines, and you must assign them to ring on the telephones. You can set the caller ID options, and
enter the local area codes and local exchange codes that you want the system to skip when it automatically dials a
return call. You can also assign caller ID ring no-answer (RNA) capability to the telephones that are on caller ID
lines.Users of these telephones have the ability to review this caller ID RNA information and return the call.
They can also note if anyone else has already viewed a record thus preventing redundant returns.
14.1. IDefeting Viewed RNA Record (for Caller ID)
Description:When the system makes caller ID RNA information available to a group of stations, any station
user in the group can review the information by pressing the telephone’s CID button When he
or she does this, the system removes the record from that telephone but continues to flash the
CID button status light for other stations in the group. If you enable this feature, the system will
remove the caller ID record from all telephones if any user in the group views a record.
Programming:1. Press CONTROL T for main menu.
2. From main menu, select caller ID and press ENTER.
3. From caller ID menu, select options and press ENTER.
4. From the options menu, type item number for feature and press ENTER.
5. Press SPACE bar for feature setting and press ENTER.
6. When finished, press ESCAPE twice.
7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
14.1.2Setting Absorb Ring Time (for Caller ID)
Description:Use this procedure to specify the amount of time the system waits while it generates caller ID
information before it generates system ringing.
Programming:1. Press CONTROL T for main menu.
2. From main menu, select caller ID and press ENTER.
3. From caller ID menu, select options and press ENTER.
4. From the options menu, type item number for feature and press ENTER.
5. Press SPACE bar for time (O-8 seconds) and press ENTER.
6. When finished, press ESCAPE twice.
7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
14-2 Peripheral DewiceS Pssgrammin~