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Comdial Dxp Plus Digital Communications System Instructions Manual
Comdial Dxp Plus Digital Communications System Instructions Manual
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8.1.6SMDR RecordDescription: When you enable this feature, the system stores SMDR records for the specified line. Refer to Section 10 for other SMDAISMDR programming considerations.Programming: 1. Press CONTROL T for main menu. 2. From main menu, select lines and press ENTER. 3. From lines menu, select line programming and press ENTER. 4. Type line port number (l-240) or name and press ENTER. 5. From line programming, type item number for feature and press ENTER. 6. Press SPACE bar for feature setting. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each line port or press ESCAPE to end. 8.1.7Cost IncomingDescription: If you have arranged for the system to cost calls, you can arrange for it to also cost incoming calls on a per line basis. You can arrange for the costing to begin as soon as the call arrives in the system , begin after the user answers the call or begin after a programmed delay. Plus, you can pick the call rate table that you want the system use when it costs the call. Refer to Section I2 for other automatic route selection programming considerations. Programming:1.Press CONTROL T for main menu. 2.From the main menu, select lines and press ENTER. 3.From the lines menu, select line programming. 4.Type line port number (l-240) or name and press ENTER. 5.From the line programming menu, type item number for feature and press ENTER. 6.From cost incoming prompt, press SPACE bar for desired feature setting and press RETURN. 7.From incoming cost delay prompt, press SPACE bar for desired feature setting and press ENTER. 8.From incoming cost route prompt, type l-32 for desired rate table. 9.When finished, press ESCAPE twice. 10. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 11. Repeat steps 4-8 for each line port or press ESCAPE to end. Line Features Programming 8-5
/M/66-123DXP Plus Programming fnstructions8.1.8 Pad Level-Transmit, Receive (Gain And Attenuation Settings For Line Transmit And Receive) Description:This feature enhances the Tl-El digital carrier transmission option, the pad level programming feature adjusts voice levels for both the transmit and receive circuits in the individual channels. The choices include: Gain 2, Gain 1, Nominal, Loss 1, Loss 2, Loss 3, Loss 4, and Loss 5. These settings provide an approximate +6 to -15 dB range of choices. Starting at the Nominal setting, each gain level represents an approximate 3 dB amplification of the signal level from the previous setting, and each loss level represents an approximate 3 dB attenuation of the signal level from the previous setting. Because digital transmission does not lose volume level as readily as analog transmission does, it is likely that the receive level may be noticeably higher when using the Tl option. Therefore, you may need to select a low setting such as Loss 2 for the voice level receive parameter when programming this feature for Tl lines that are being used exclusively for voice transmission. Further, if you choose a setting to increase the receive gain, you should carefully examine speakerphone operation. It is possible to select a receive gain that will, under certain conditions, interfere with proper speakerphone operation. Programming:1.Press CONTROL T for main menu. 2.From main menu, select lines and press ENTER. 3.From the lines menu, select line programming and press ENTER. 4.Type line port number (l-240) or name and press ENTER. 5.From line programming menu, type item number for pad level-transmit and press ENTER, 6.Press SPACE bar for feature setting and press ENTER for pad level-receive. 7.Press SPACE bar for feature setting. 8. Press ESCAPE twice. 9.Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 10. Repeat steps 3-9 for each line or press ESCAPE to end. 8-6 Line Features Programming
8.1.9Dialing Mode Description:Program the line port to match either a DTh4F tone or a rotary (pulse) dialing line as supplied by the central office (CO). Programming:1. Press CONTROL T for main menu. 2. From main menu, select lines and press ENTER. 3. From lines menu, select line programming and press ENTER. 4. Type line port number (l-240) or name and press ENTER. 5. From line programming menu, type item number for feature and press ENTER. 6. Press SPACE bar for feature setting and press ENTER to accept setting. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each line port or press ESCAPE to end. Pulse Dial Make/Pulse Dial Break (Pulse Dial Ratio) Description:With pulse dialing enabled, use this procedure to set the make/break ratio for rotary dial signalling to match rotary dial line requirements. You can set the line make/break ratio for rotary dial (pulse dial) signalling in a more flexible manner to match many different rotary dial line requirements. You can set the make time and the break time independently in one msec. increments to any time from one to 99 msec.Programming: 1. 2. 3. 4. 5. 6. 7. 8. 9. Press CONTROL T for main menu, From main menu, select system and press ENTER. From system menu, select timing and press ENTER, From timing menu, type item number for line pulse make and press ENTER. Type desired time (l-99) and press ENTER, From timing menu, type item number for line pulse break and press ENTER. Type desired time (l-99) and press ENTER. Press ESCAPE twice, Type y to accept changes, n to reject them, or r to resume editing and press ENTER.Pulse Dial Interdigit Time Description:with pulse dialing enabled, you can set the interdigit time between dial pulses when the system pulse-dials a number over a line. The system defaults this time to 200 msec. and provides a range of timing values between 100 msec. and one sec. that you can set in 100 msec. increments. Programming:1. Press CONTROL T for main menu, 2. From main menu, select system and press ENTER. 3. From the system menu, select timing and press ENTER. 4. From timing menu type item number for feature and press ENTER. 5. Press SPACE bar to select desired time and press ENTER to select setting. 6. Press ESCAPE twice, 7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. Line Features Programming 8-7
8.1.10Abandon Hold ReleaseDescription: When a distant party abandons a hold condition and his or her station disconnects from the line, the central office sends a forward disconnect signal to the system. This signal is either 50 or 350 msec. in length. Use this procedure to program the line port to match the central office signal length. Programming:1. Press CONTROL T for main menu. 2. From main menu, select lines and press ENTER. 3. From lines menu, select line programming and press ENTER. 4. Type line port number (l-240) or name and press ENTER. 5.From line programming menu, type item number for feature and press ENTER for feature. 6. Press SPACE bar for feature setting and press ENTER to accept setting. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each line port or press ESCAPE to end. 8.1.11Positive Disconnect TimeDescription: When a station drops a line after its user has finished using it, the system waits a programmable length of time before it allows another station to access that line. This time delay helps prevent such conditions as call-collision The system holds the line status light on during the time out period.Programming 1 m Press CONTROL T for main menu. 2. From main menu, select lines and press ENTER. 3. From lines menu, select line programming and press ENTER. 4. Type line port number l-240 or previously assigned name and press ENTER. 5. From line programming menu, type item number for feature and press ENTER. 6. Press SPACE bar for feature setting and press ENTER to accept setting. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each line port or press ESCAPE to end.8-8 Line Features Programming
DXP Plus Programming Instructions/M/66-123 8.1.12 Toll Groups Description:You must identify the individual lines that you do not want users to use when they dial toll restricted numbers. Do this by first assigning the lines to toll groups and then assigning those toll groups to the restricted number. There are 32 toll groups available for line assignment. Assign one, several, or all lines to any desired toll group or combination of toll groups as needed. See Section II for complete toll restriction programming details. Programming:1. Press CONTROL T for main menu. 2. From main menu, select lines and press ENTER. 3. From lines menu, select line programming and press ENTER. 4. Type line name or line number and press ENTER. 5. From line programming, type item number for toll group and press ENTER. 6. Type line number (l-240) and press ENTER. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Press ESCAPE to end.. 8.1.13DTMF Level Description:Adjust the audio level of the DTMF signals to a low (-5 db), medium (0 db), or high (+3 db) setting. Certain sites may require a higher db level to over come line conditions that could interfere with reliable dialing such as a long loop distance to the central office.Programming: 1. Press CONTROL T for main menu. 2.From main menu, select line and press ENTER. 3.From line menu, select line programming and press ENTER. 4.From line programming menu, type item number to select feature and press ENTER. 5.Press SPACE bar for desired setting and press ENTER. 6When finished, press ESCAPE twice. 7.Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 8.Repeat steps 4-7 for each line or press ESCAPE to end. 8.1.14Busy Lead Defection (Auxiliary Equipment Interface) Description:When you enable this feature, the system can detect an off-hook condition in a telephony device such as a modem, FAX machine, industry-standard telephone, or similar device that an installer has connected to a line ahead of the system. When the system detects the off-hook condition, it makes a busy indication appear at system stations that have this line appearance. Programming:1~ Press CONTROL T for main menu. 2. From the main menu, select lines and press ENTER. 3. From the lines menu, select line programming and press ENTER. 4. Type line port number (l-240) or name and press ENTER. 5. From the line programming menu, type item number for feature and press ENTER. 6. Press SPACE bar for feature setting. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each line port or press ESCAPE to end. Line Features Programming 6-9
/M/66-123DXP Plus Programming Instructions 8.1.15Disconnect SupervisionDescription: When you enable this feature, the system detects a break in loop current anytime one occurs during an outside call. Programming:1 a Press CONTROL T for main menu. 2. From main menu, select lines and press ENTER. 3. From lines menu, select line programming and press ENTER. 4. Type line port number (l-240) or name and press ENTER. 5. From line programming menu, type item number for feature and press ENTER. 6. Press SPACE bar for feature setting. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each line port or press ESCAPE to end. 8.1.16Caller ID ActiveDescription: When caller identification (ID) information is available from the central office, take this programming action to match the line port to the feature. You must also assign the caller ID lines to the stations and assign special-purpose station buttons to control the feature. Refer to Section 14. I for complete caller ID programming details. Programming:1 0Press CONTROL T for main menu. 2.From the main menu, select lines and press ENTER. 3.From the lines menu, select line programming and press ENTER. 4.Type line port number (l-240) or name and press ENTER. 5.From the line programming menu, type item number for feature and press ENTER. 6.Press SPACE bar for feature setting. 7.When finished, press ESCAPE twice. 8.Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9.Repeat steps 4 through 8 for each line port or press ESCAPE to end. 10. Assign caller ID lines to stations-refer to Sections 7.1.31 and 7.1.32 for d+ails. 11. Assign caller ID button (mnemonic CID) to stations-refer to Section 7.3 for details. 12. Assign SAVE button (mnemonic SAVE) to stations-refer to Section 7.3 for details 6-10 Line Features Programming
8.1.17Voice Mail ID Description: Programming: 8.1.18DISA And DISA Voice Options You can assign an identification number to each line so that the voice mail system can provide customized call handling on a per line basis. Use voice mail system programming to match this ID number to a particular personal directory or transaction box within the voice mail system. When the DXP Plus routes a call that is ringing at a particular line to the voice mail system to be answered, it routes it with the ID number. The voice mail system then sends the call to the box that corresponds to the line’s ID number.You can use voice mail system programming to construct customized answering prompts for the individual boxes. This allows the IDed DXP Plus lines to be answered in a customized manner by the voice mail system’s automatic attendant. Refer to Section 14.5 for complete voice mail programming details. 1. Press CONTROL T for main menu. 2. From main menu, select line and press ENTER. 3. Type port number of line to be programmed (l-240) and press ENTER. 4. From the line menu, select item number for feature and press ENTER. 5. Type the identification (ID) number and press ENTER. 6. Press ESCAPE twice. 7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 8. Repeat steps 3-7 for each line or press ESCAPE to end. Description: ProgrammingUse the following programming instructions to enable or disable DISA capability on lines 1 through 240. Also, use the DISA Voice Options 1 through 4 to select digital voice announce (DVA) messages. For example, selecting DISA voice option 2 will cause welcome greeting 2, day main menu 2, night main menu 2, recall no answer 2, and recall busy 2 prompts to play whenever a DISA line is covered by DVA. Refer to Section 14.3 for complete DVA programming details. 1.Press CONTROL T for main menu. 2.From main menu, select Lines and press ENTER. 3.From the lines menu, select Line Programming and press ENTER. 4.Enter line number you want to program and press ENTER. 5.From the line (number) programming menu (page 2), select DISA and press ENTER. 6.Toggle the SPACE bar to select/deselect DISA and press ENTER. 7.Enter 1 through 4 for the DISA Voice Options and press ESCAPE twice. 8.Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9.Enter the number for the next line you want to program or press ESCAPE to end. Line Features Programming 8-l 1
8.2Line Group Programming Description:Use this procedure to group similar type line ports together for dial-up access. Up to 16 different line groups are available. During operation, the system searches for an idle line in the line group in the same order that you program them using this procedure. Programming:1. Press CONTROL T for main menu. 2. From main menu, select lines and press ENTER. 3. From lines menu, select line group programming and press ENTER. 4. Type line group number (1-16) and press ENTER. 5.From line group programming menu, type a to add lines, r to remove lines, or c to change name of line group and press ENTER. 6. Type line to be removed, added or changed, then press ENTER. 7. When finished, press ESCAPE. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-7 for each line port or press ESCAPE to end. 8.2. ILine Group Access Description:Use this procedure to give a station access to line groups. Programming:1~ Press CONTROL T for main menu 2. From main menu, select stations and press ENTER. 3. From stations menu, select COS programming and press ENTER. 4. Type class of service number (l-32) and press ENTER. 5. From COS programming menu, type item number for feature and press ENTER. 6. Type line groups (l-16,0 = none, type as n,n,nn or n-nn) and press ENTER. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each COS or press ESCAPE to end. 8.2.2Line Group Queuing Description:Use this procedure to give a station the ability to queue for a busy line group. Programming:‘1. Press CONTROL T for main menu. 2. From main menu, select station and press ENTER. 3. From station menu, select COS programming and press ENTER. 4. From the COS programming menu, type item number for feature and press ENTER. 5. When finished, press ESCAPE twice. 6. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 7. Repeat steps 4-8 for each COS or press ESCAPE to end. 8-12 Line Features PrOgramming
8.3Copy Model Line (Block Programming, Line)Description: Program some or all line ports to have the same programming as a model line port. Programming:1. Press CONTROL T for main menu. 2. From the main menu, select lines and press ENTER. 3. From the lines menu, select model line and press ENTER. 4. Type line port number (l-240) or name of model line to be copied and press ENTER. 5. Type line port numbers of lines to match model and press ENTER. (Type line port numbers as n,n,nn or n-nn. ) 6. Press ESCAPE to end. Line Features Programming 8-13
/M/66-123DXP Plus Programming Instructions 8.4Dire& Inward Dialing (DID) Support The DID line board allows incoming CO calls to reach internal DXP Ph intercom extensions by direct dialing. No attendant assistance is necessary. Since DID lines are incoming only, their direct appearance is limited to attendant stations where status indication may be useful. DID operation requires a group of published directory numbers (400 maximum) provided by the telephone company central office (CO). These directory numbers are incoming only and the DXP Plus translates them to the appropriate personal or group intercom number for ringing. The lines will accept outgoing DTMF digits during a call to support personal identification number dialing and similar uses. The DXP Plus handles DID calls in the same manner that it handles regular intercom calls and will forward them via a hunt list or a call forwarding scheme. An unanswered DID call will either continue to ring or route to a progmmrned ring no-answer (RNA) destination.If neither forwarding nor RNA is available, the system provides no routing. The system returns a ringback signal to DID callers when a called station is in the do not disturb (DND) mode. The system returns an off-hook indication to the CO when a DID line is disabled. The DXP Plus synchronized ringing feature does not have any affect on DID calls, and the Caller ID feature is not available. The DID line is a reverse-battery, loop-start, two-wire voice circuit.(The term reverse battery means that it is the DXP Plus and not the CO that provides tip and ring supervisory battery for the loop.)The DXP Plus sends and receives all supervisory and voice signals across the voice pair and provides all necessary signal control at its line interface. In the idle state, the loop is open at the CO end, with the DXP Plus maintaining on-hook battery polarity on the circuit. The CO requests service from the DXP Plus by applying a resistance across te line causing a current flow to occur. The DXP Plus recognizes the current flow as a CO connection and prepares for the incoming call. The CO does not send ringin since the DXP Plus generates it internally and sends it to the stations. After the DXP Plus receives all of the address digits, it translates them based on the appropriate DID block translation table and attempts to place the call to the desired station. To assure that the caller will always hear ringback prior to the call being answered (for example, when answered by voice mail), the system delays the station ringing until it applies ringback tone. The called station sounds a distinctive ringing based on the ring code in the translation table.If the translation table has a name for the CO digit sequence that the DID call is on, the LCD of the called station displays that name. Otherwise, the station displays the DID block name followed by a portion of the CO digit string. If there is neither CO digit string name nor DID block name programmed, the station displays the CO digit string alone. If an incoming call is for either an unassigned or an uninstalled station, the DXP Plus routes the call to the DID block alternate extension.If the DID Block alternate extension is unavailable, the DXP Phs routes the call to the Dial 0 attendant.If the Dial 0 attendant is unavailable, the DXP Plus returns reorder tone to the caller. The DXP Plus returns call progress signals to the CO in the interval after it receives address signalling and before it answers. It does this within 1.5 seconds after completion of address signalling. When a called station answers a DID call, the DXP Plus sends answer supervision to the CO by applying reverse polarity to the line. The DXP Plus maintains this polarity reversal until either the station goes on-hook or the CO opens the loop. The CO signals a line disconnect condition to the DXP Plus by opening the loop. When the DXP Plus detects the CO disconnect, it returns the line to idle polarity and changes the line from busy to idle. The DXP Plus signals a line disconnect condition to the CO by returning the supervision battery polarity to the on-hook state. While immediate start lines return to idle at once, wink and dela start lines maintain busy status until the DXP Plus detects CO release. 6-14 Line Features Programming