Comdial Dxp Plus Digital Communications System Instructions Manual

							DXP Plus Programming InstructionslMi66-123
14.5.3Arranging Voice Mail Ca// Transfer ParametersAutomatic Attendant Transfer On Busy
Description:
With automatic attendant transfer on busy enabled, the system will ring a busy telephone when
the voice mail system is attempting to transfer a call to that station. This action gives the user of
the called station the option of interrupting his or her present call and taking the new call.
With automatic attendant transfer on busy disabled, the presence of a new call will not cause
the system to ring the busy telephone. In this case, voice mail automatically routes the call to
the busy telephone’s voice mail box. You must enable the feature known 
as Ring Back On Busy
(see Section 7.2.36 for details) if you enable this Automatic Attendant Transfer On Busy
feature.
Programming:1. Press CONTROL T for main menu.
2. From main menu, select stations and press ENTER.
3. From stations menu, select station programming and press ENTER.
4. Type personal intercom number or previously assigned name of station
being programmed and press ENTER.
5. From station programming menu, type item number for feature and press ENTER.
6. Press SPACE bar for desired setting and press ENTER.
7. When finished press ESCAPE twice.
8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
9. Repeat steps 4-8 for each station or press ESCAPE to end.Immediate Transfer
Description:
You should choose the automatic attendant immediate transfer mode for voice mail transfers. It
allows the system to release the voice mail port as soon as someone answers tje transferred call.
However, if you turn on the voice mail screen and confirm options (see the voice mail
programming manual for details), do not turn on the DXP 
Plus immediate transfer mode.
Immediate transfer is a system-wide parameter and affects all telephones in the system.
Programming:1~ Press CONTROL T for main menu.
2. From main menu, 
seIect system and press ENTER.
3. From system menu, select system parameters and press ENTER.
4. From system parameters menu, type item number for feature and press ENTER.
5. Press SPACE bar for feature setting and press ENTER.
6. When finished, press ESCAPE twice.
7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
Peripheral Devices Programming 14-23 
						

							14.5.4Assianina Transfer-To-Voice Mail ButtonDescription:
A system user can use a pre-programmed button to transfer an incoming call directly to a voice
mail box so the caller can leave a message. You must use the button mapping programming
procedure to assign this Transfer-To-Voice Mail button at a system telephone.
Programming:1. Press CONTROL T for main menu.
2. From main menu, select stations and press ENTER.
3. From stations menu, select button mapping and press ENTER.
4. Type prime intercom number or previously assigned name and press ENTER.
The VDT presents a button map with current button functions for requested station
shown for review.
5.Type code (L l-L25) for button that you wish to program
and press ENTER.
6. Type mnemonic for transfer-to-voice mail button and press ENTER.
NOTE: Type XI04 plus a two-digit code (G32) that equals one of the voice mail ports.
Usually, you will enter the code for the first voice mail port and let the extension number
linking (that you have previously arranged) decide which voice mail port actually
handles the call. However if you have arranged voice mail ports into groups for
department answering, enter the voice mail port code for the group that also includes
the telephone that you are button mapping.
7. When finished, press ESCAPE twice.
14.5.5Arranging Voice Mail Ringing OptionsDescription:
Programming.=
The DXP Plus system automatically enables ringing line preference at the voice mail station
ports. With this feature enabled, the voice mail system’s automatic attendant will answer calls.
You can use direct, delayed, or night ringing features to determine how quickly or when it does
this. With direct ringing, calls ring at the voice mail port immediately. With delayed ringing,
the calls wait before ringing the voice mail port. This gives you the flexibility of having calls
direct ring at a telephone where they can be answered by a human operator before they delay
ring and the automated attendant answers them.
1 IPress CONTROL T for main menu.
2.From main menu, select stations and press ENTER.
3.From stations menu, select station programming and press ENTER.
4.Type personal intercom number of voice mail station port and press ENTER.
5.From station programming menu, type item number for desired ringing and press ENTER.
6. Press CONTROL E.
7.Type a for add or type r for remove and press ENTER.
8.Type line port number for lines assigned to voice mail port
l-240 (n,nn,nnn, or n-nnn) and press ENTER.
9.When finished press ESCAPE twice.
10. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
11 
n Repeat steps 4-10 for each voice mail port or press ESCAPE to end.14-24 Peripheral Devices Programming 
						

							DXP Plus Programming InstructionslMl66-123
14.5.6Assigning Voice Mail Identification (ID) Number
Description:As an option, you can assign an identification number to each DXP Plus line so that the voice
mail system can provide customized call handling on a per line basis. Use voice mail system
programming to match this ID number to a particular personal directory or transaction box
within the voice mail system.When the DXP 
PZus routes a call that is ringing at a particular
line to the voice mail system to be answered, it routes it with the ID number. The voice mail
system then sends the call to the box that corresponds to the line’s ID number. You can use
voice mail system programming to construct customized answering prompts for the individual
boxes. This allows the IDed DXP Plus lines to be answered in a customized manner by the
voice mail system’s automatic attendant.
Programming:1. Press CONTROL T for main menu.
2. From main menu, select line and press ENTER.
3. Type port number of line to be programmed (l-240) and press ENTER.
4. From the line menu, select item number for feature and press ENTER.
5. Type the identification (ID) number and press ENTER.
6. Press ESCAPE twice.
7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
8. Repeat steps 3-7 for each line or press ESCAPE to end.
14.5.7Enabling Extended DTMF Tones For Voice Mail Use
Description:The system provides a means by which you can set the length of the DTMF tones that it
generates when a user dials a number from his or her telephone. Since the voice mail system
may require a different DTMF tone length than that which you have provided for the
telephones, the system provides a means for you to set a separate DTMF tone length for voice
mail station ports. It defaults the length to 80 msec, but you can program other lengths as
needed.
Programming:1. Press CONTROL T for main menu.
2. From main menu, select system and press ENTER.
3. From system menu, select timing and press ENTER.
4. From system timing menu, type item number for feature and press ENTER.
5. Press SPACE bar for time and press ENTER to accept setting.
6. When finished, press ESCAPE twice.
7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.Peripheral Devices Programming 14-25 
						

							/M/66-123DXP Plws Programming fnstrwcti~ns
14.5.8Setting The Voice Mail Integration Digits
Description:You can choose the DTMF digits that the DXP Plus sends to a voice mail system. A voice mail
system uses these DTMF digits to determine system and station status so that it can properly
process a call. You must be versed in your voice mail’s requirements before you can assign
DTMF integration digits in the DXP 
Plus. The system defaults the voice mail parameters to
match the Comdial voice mail system. Certain applications in countries with dialing plans
different than the United States may require different integration digits. The default digits are
shown in the following list and discussed below:
Follow Extension ID = 2Intercom/Answer Confirmation = 1
Busy = 2Do Not Disturb = 
3
Incoming Intercom Answer = 9Disconnect = A
Follow Extension ID - When the voice mail system receives a forwarded call from a ring
no-answer (RNA) or busy station, the DXP 
Plus sends to the voice mail system the extension
number of the forwarded call followed by this DTMF digit (n). The DXP 
Plus sends this digit
within 500 ms of the time the voice mail system answers the call. For example, if extension 101
is forwarded to voice mail and voice mail answers a forward RNA 
or busy forwarded call, the
DXF’ Plus sends 1Oln to the voice mail system within 500 ms of the answer time.
Intercom/Answer Confirmation - The DXP Pkus sends this DTMF digit to the voice mail
system to confirm that an intercom path (without dial tone) is available for the voice mail
system’s call transfer or dialing use. The DXP Plus sends this digit within 500 ms of the time it
detects the voice mail system’s off-hook or hookflash condition. The DXP 
Plus ah
immediately sends this digit to the voice mail system when a station answers a voice mail
transferred call. This action can alert the voice mail system to disconnect and leave the parties
connected.
Busy - If the voice mail system transfers a call to a station that is busy on a call, the DXP Plus
sends this DTh4F digit to the voice system. When the voice mail system receives this digit, it
can abandon the transfer, reconnect to the call, and offer the caller whatever options the the
voice mai system has available in its programming. If the DXP Plus auto attendant transfer on
busy feature is active, the DXP 
Plus will not send the DTh4F digit to the voice mail system thus
allowing the system to transfer a second call to the station.
DND - If the voice mail system transfers a call to a station that is in the do not disturb (DND)
mode, the DXP Plus sends this DTh4F digit to the voice system. Receiving this digit allows the
voice mail system to distinguish between a busy and a DND condition and offer the caller the
appropriate choices.
Incoming Intercom Answer - The DXP Plus sends this DTMF digit to the voice mail system
when a station user makes an intercom call to the voice mail system. This action allows the
voice mail system to distinguish between internal and external calls and offer the caller
appropriate prompts and dialing options.
Disconnect - When an outside line or intercom party hangs up, the DXP Plus sends this DTMF
digit to the voice mail system to command an immediate disconnect. For outside calls, the
central office (CO) must provide disconnect supervision to the DXP 
Pkus and you must program
the DXP Plus line for abandon hold release and disconnect supervision (see Section 8. I for
details). At default, the DXP 
Plus sends the DTMF tone for the A character as the disconnect
digit. Since a caller cannot dial an A from a telephone. This feature eliminates callers from
causing an accidental disconnect by dialing this digit on their telephone’s dial pad.14-26 
Peripheral Devices Programming 
						

							DXP Plus Programming Instructions/M/66-123
Programming The Voice Mail Integration Digits
Programming:1.Press CONTROL T for main menu.
2.From main menu, select peripherals and press ENTER.
3.From peripherals menu, select voice mail and press ENTER.
4.From the voice mail menu select integration digits and press ENTER.
5.From the integration digits menu, type row number for item and press ENTER.
6.Type entry and press ENTER.
7.Repeat step 6 until finished.
8.When finished, press ESCAPE twice.
9.Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
10. Press ESCAPE twice to return to main menu.Peripheral Devices Programming 14-27 
						

							/M/66-123DXP Plus Programming hstrwtions
14.6Modem SetupDescription:
The system supports the operation of the DXMDM serial data modem. The DXMDM is a
general-purpose, Hayes*-compatible, 300, 1200, and 2400 automatic baud detect, serial data
modem that receives its operating power and configuration programming from the DXP 
PLUS
system. The CPU board provides a dedicated serial data port for DXMDM modem use. Install
and connect the DXMDM per the details described in IMI89 185, Installation Instructions For
The DXMDM Modem. If you connect the modem to a serial data port that you add to the system
by installing a communications card, you will need to program the system for modem operation
on this port.
The DXMDM modem depends upon the system for both its power and its configuration, and
you must set switch SW7, located on the CPU board, to its ON setting to ensure continuous
modem operation. This setting ensures that the modem will reset properly if you cycle AC
power to the system. You should leave this switch set to its ON position for continuous modem
operation.
If you disconnect the modem power cord from the precharge port, you must reset the modem
after you reconnect the power cord. Reset the modem by switching SW7 to OFF and then to
ON.(Alternately, you can use the system manager programming from the programming station
to reset the modem. To do this, enter the system manager programming mode, and dial a$#.)
Normally, you do not program the initialize string because it defaults with the necessary values
for DXMDM operation; however, you may adjust the rings-before-answer value if necessary.
To do this, set the SO= value to the desired number (1 
= one ring, 2 = two rings, and so forth).
The initialize string characteristics are the following standard Hayes*-compatible values:
ATattention modem command
so=1number of received rings before modem answers (one)
MOspeaker completely off
Qlresult codes not sent
EOecho off
Regardless of which port you choose for modem connection, the system arranges for that port to
automatically match the baud rate and serial data parameters of the modem.
Programming:To arrange for a serial data port other than the dedicated port to accept modem operation,
perform this programming procedure.
1.Press CONTROL T for main menu
2.From main menu, select peripherals and press ENTER.
3.From peripherals menu, select modem setup and press ENTER.
4.From modem setup menu, type item number for port and press ENTER.
5.Type number for modem port and press ENTER to accept setting.
6.When finished, press ESCAPE twice.
7.Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
* Hayes is a registered trademark of Hayes Microcomputer Products.14-28 Peripheral Devices Programming 
						

							Configuring The System’s
Board Layout
l Understanding The Board Configuration........15.1
l Examining The Board Status..............15.2
l Adding Boards To The System.............15.3
l Deleting Boards From The System...........15.4
l Moving Boards Within The System...........15.5
Board Layout Programming 15-1 
						

							lMl66-123DXP Plus Programming hstructions
15.1Understanding The Board Configuration Feature
Because there are no dedicated station or line ports in the DXP plus, the system uses an automatic configuration
method to logically number its stations and lines. Automatic configuration occurs after you perform a master clear
on the system.
How automatic
configuration
works
How logical
number and
physical
location relate
to one another
Where you can
place circuit
boards
Adding boards
without
renumbering
With automatic configuration, the system does a search for all installed station and line boards
in the main and expansion cabinets, and assigns a logical number for each provided station and
line encountered during the search. The search begins in the main cabinet at the left-most
universal slot and proceeds left to right. The search then moves to the upper expansion cabinet
where it searches left-most slot to right-most slot. The search finally moves to the lower
expansion cabinet where it again searches left-most slot to right-most slot. When automatic
configuration is finished, the system has logically numbered all station and line ports in
ascending order from the left-most slot to right-most slot throughout the entire system.
The logical number of a station or line corresponds to its relationship to other stations or lines in
the system but is not dependent upon the board’s placement in the cabinet. The physical
location of a station or line corresponds to the order of the system’s board slots. The main
cabinet contains slots l-9, the upper expansion cabinet contains slots 10-20, and the lower
expansion cabinet contains slots 21-30. Therefore, even if the first encountered station board is
located in slot five of the main cabinet, the system still assigns logical number one to the first
station provided by that board. During installation, you can skip slots. For example, you can
install eight-line, loop start, line boards in only slots one and 30 if you wish. In this case, slot
one yields logical line numbers 1-8 and slot 30 yields logical line numbers 9-17.
Each installed board requires timing circuits equal to its capacity. For example, a 
16-station
board requires 16 timing circuits, an eight-line loop start line board requires eight circuits, and a
fully configured Tl trunk board requires 24 timing circuits. In the DXP plus, each universal slot
provides 32 timing circuits. Because of this timing circuit provision of each slot, you can place
any station or line board at any slot location with no restrictions.
If you install or relocate a station or line board, this board does not operate until you take
appropriate programming action described in Sections 
15.3, 15.4, or 15.5. If you use an
available open slot for adding or relocating a board, that board’s stations or lines assume logical
numbers in sequence after the system’s last assigned logical station or line number. For
example, if the system’s last logical station number is 24, the logical numbers of the newly
installed board’s stations begin at logical number 25.
After you remove a board and delete it through programming, that boards’s logical numbers are
available for reassignment. This means that you can remove a board, add or move another
board, take the appropriate programming action, and have the stations or lines of the added or
relocated board assume the logical numbers made available by the removed board. For example,
if the system’s last logical number is 64 and you remove the board providing stations with
logical numbers 1-16, the stations provided by an added board assume logical numbers
beginning with 1 instead of 65. However, if you remove an eight-station board and add a
16-station board, the first eight stations stations on the added board assume logical numbers II-8
and the last eight stations assume logical numbers 65-72.
Remember, should you master clear the system, the automatic configuration feature logically
numbers all station and line ports in ascending order from the left-most slot to right-most 
slot
throughout the entire system. This action renumbers those station and lines provided by boards
that you have added or relocated since you last performed the system master clear.
15-2 Board Layout Programming 
						

							152Examining The Board StatusDescription:This programming procedure allows you to examine the board layout for the entire system and
determine each board’s operating status.
Programming:1. Press CONTROL T for main menu.
2. From main menu, select board configuration and press ENTER.
3. From board configuration menu, select status and press ENTER.
4. From the ensuing screen presentation, examine the board status for the system.
5. When finished, press ESCAPE twice.
15.3Adding Boards To The SystemDescription:When you add a circuit board to the system, the system will not recognize that board’s presence
until you take this programming action.
Programming:1. Press CONTROL T for main menu.
2. From main menu, select board configuration and press ENTER.
3. From board configuration menu, select add and press ENTER.
4. Enter the board slot number (l-30) for the added board and press ENTER.
5. Press the SPACE BAR for mnemonic of added board and press ENTER.
6. When finished, press ESCAPE twice.
15.4Deleting Boards From The SystemDescription:When you delete a circuit board from the system, the system will not recognize that board’s
absence until you take this programming action.
Programming: 1.Press CONTROL T for main menu.
2.From main menu, select board configuration and press ENTER.
3.From board configuration menu, select add and press ENTER.
4.Enter the board slot number (l-30) for the removed board and press ENTER.
5.When finished, press ESCAPE twice.
15.5Moving Boards Within The SystemDescription:When you move a circuit board within the system, the system will not recognize that board’s
relocation until you take this programming action.
Programming:1. Press CONTROL T for main menu.
2. From main menu, select board configuration and press ENTER.
3. From board configuration menu, select add and press ENTER.
4. Enter the old board slot number (l-30) for the relocated board and press ENTER.
5.Enter the new board slot number (l-30) for the relocated board and press ENTER.
6. When finished, press ESCAPE twice.
Board Layout Programming 75-3 
						

							Index
A
Abandon Hold Release8.1.10
Absorb Ring Time (for Caller ID), Setting14.1.2
Account Code (For Class Of Service)IO.35
Account Code (System Parameters)
10.1.5, 10.3.1
Account Code Display And Account Code Display Time10.1.6, 10.3.2
Account Code Length10.1.7, 10.3.3
Account Code Programming10.3.4
Account Codes (Forced with Positive Verificatiori).l.l,lO.3
10.3.4
7.1.40
9.3
7.1.41
7.2.24
8.4.2
10.1.2
Account Codes, Add, Remove, Display
Account Codes, Forced
Adding Intercom Numbers
Allow Busy Display Allow Ringer Off
ANI Delivery
Answer Time Limit
Archive And Restore The Database, Using VMMI Software To
ARS Enable ARS Hookflash, Restrict
ARS, Line Groups
ARS Route Tables
Attendant Hold Recall Attendant Position (Alternate, Overflow)
Authorization Code Timeout
Authorization Code
Automatic Attendant Immediate Transfer
Automatic Attendant Transfer On Busy
Automatic Hold On Intercom Number
Automatic Hold On Lines
Automatic HoldAutomatic Number Identification Delivery
Automatic Privacy1.6
6.9.3, 12.2
7.1.42
12.3
12.4
6.8.4
7.2.30
6.8.15, 10.5.1
10.5
6.9.2
14.5.3
7.1.2
7.1.2
7.1.2
8.7.1
8.1.5
Automatic Reports (SMDA)10.2.1
Automatic Route Selection6.9.3
Automatic Route Selection Diagram12.1
Automatic Route Selection Dial Tone 6.9.4
Automatic Route Selection, Enabling
12
Automatic Route Selection for Speed Dial Numbers12.6
Automatic Route Selection, Hookflash Restriction 7.1.44
Automatic Station Relocation
6.9.15
Automatic Transfer On Busy 7.2.28
Auxiliary Equipment Interface
8.1.14
Auxiliary Port8.1.2
B
Background Music
Block Programming, Button Mapping
Block Programming, Class-Of-Service
Block Programming, Line
Block Programming, Station Features Block Programming
Board Configuration Feature, Understanding The
Board Configuration, Using VMMI Software7.1.3
7.5.3
7.5.1
8.2.3
7.5.2
7.5
15.1
To Perform The
Board Layout, Configuring The System’s
Board Status, Examining The
Boards, Adding To The System
Boards, Deleting From The System Boards, Moving Within The System
Busy Lead Detection
Busy On SOHVA
Busy Status, Display Of
Button Map Default
Button Mapping, Block Programming
Button Mapping By Station1.7
15
15.2
15.3
15.4
15.5
8.1.14
7.2.19
7.1.41
6.1.5
7.5.3 7.3
Index -7