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Comdial Dxp Plus Digital Communications System Instructions Manual
Comdial Dxp Plus Digital Communications System Instructions Manual
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lMl66-123DXP Pius Programming hstrwdionsDay 1 Ring Descriptions Use this procedure to choose the line ports that you want to ring at stations during the day 1 ringing mode time period. Refer to the paragraph titled, Day 1, Day 2, and Night Ringing Begin and End Times, to set the beginning and ending times of this ringing. Programming:1. Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, type item number for hunt groups and press ENTER. 4. Type number for hunt group (l-64) and press ENTER. 5. For new hunt groups, type pilot number for hunt group. 6. Type item number for options, and press ENTER. 7. Type item number for day 1 ring and press ENTER. 8. Press CONTROL E for edit. 9. Type a for add or r for remove and press ENTER. 10. Type line port number l-240 (type as n,nn,nnn or n-nnn) and press ENTER. 11. When finished, press ESCAPE three times 12.Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 13. Repeat steps 4-12 for each station or press ESCAPE to end.Day 2 Ring Description:Use this procedure to choose the line ports that you want to ring at stations during the day 2 ringing mode time period. Refer to the paragraph titled, Day I, Day 2, and Night Ringing Begin and End Times, to set the beginning and ending times of this ringing. Programming:1 a Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, type item number for hunt groups and press ENTER. 4. Type number for hunt group (l-64) and press ENTER. 5. For new hunt groups, type pilot number for hunt group. 6. Type item number for options, and press ENTER. 7. Type item number for day 2 ring and press ENTER. 8. Press CONTROL E for edit. 9. Type a for add or r for remove and press ENTER. 10. Type line port number l-240 (type as n,nn,nnn or n-nnn) and press ENTER. 11. When finished, press ESCAPE three times. 12. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.7-72 Station Features Programming
DXP Plus Programming InstructionslMl66-123 Night Ring Description:Choose the line ports that you want to ring at stations during the night ringing mode of operation. The ringing arrangement that you configure here is the arrangement that is active both during the automatic night ringing time period and whenever the attendant manually activates the night transfer (of ringing) operation. Do note that the attendant commanded night ringing period supercedes the automatic night ringing period. Refer to the paragraph titled, Day 1, Day 2, und Night Ringing Begin and End Times, to set the time for the automatic night ringing period. Programming:1. Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3.From stations menu, type item number for hunt groups and press ENTER. 4. Type number for hunt group (l-64) and press ENTER. 5. For new hunt groups, type pilot number for hunt group. 6. Type item number for options, and press ENTER. 7. Type item number for night ring and press ENTER. 8. Press CONTROL E for edit. 9. Type a for add or r for remove and press ENTER. 10. Type line port number l-240 (type as n,nn,nnn or n-nnn) and press ENTER. 11. When finished, press ESCAPE three times. 12.Type y to accept changes, n to reject them, or r to resume editing and press ENTER. Day 1, Day 2, And Night Ringing Begin And End Times Description:With this programming procedure, set the begin and end times of the day 1, day 2, and night ringing time periods. Programming:1 D Press CONTROL T for main menu. 2. From main menu, select system and press ENTER. 3. From system menu, select system parameters and press ENTER. 4. From the system parameters menu, select day 1, day 2 or night ringing begin and end times and press ENTER. 5. Type times in 24-hour format (hhmm) and press ENTER. 6. Press ENTER (repeatedly if needed) to place cursor at next time desired setting. 7. Repeat step 5 and press ENTER. 8. Repeat steps 6 and 7 until all times are set and press ENTER. 9. When finished, press ESCAPE twice. 10. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. Station Pea tures Programming 7-73
Queue Ringing Calls Description:With this feature enabled, in the case of no answer or if all stations in the hunt group are busy, hunt group calls wait in a queue for a station to become idle. The calls wait in queue until the overflow timer times out. At timeout, the system routes the call to a designated overflow destination. The overflow destination is an intercom number or feature code that calls another station, a group intercom number, a voice mail number, or another station hunt group pilot extension. With the queue ringing calls feature disabled, and if all stations in the hunt group are busy, the system immediately routes hunt group calls to the overflow destination. Programming:1. Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, type item number for hunt groups and press ENTER. 4. Type number for hunt group (l-64) and press ENTER. 5. For new hunt groups, type pilot number for hunt group. 6. Type item number for options, and press ENTER. 7. Press SPACE BAR to enable or disable the feature (y = enable) and press ENTER. 8. When finished, press ESCAPE twice. 9. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. OverFlow .Vestination Description:In the case of no answer or if all stations in the hunt group are busy the system routes hunt group calls to a designated overflow destination. The overflow destination is an intercom number or feature code that calls another station, a group intercom number, a voice mail number, or another station hunt group pilot extension Programming:1. Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, type item number for hunt groups and press ENTER. 4. Type number for hunt group (l-64) and press ENTER. 5. For new hunt groups, type pilot number for hunt group. 6. Type item number for options, and press ENTER. 7. Type item number for overflow destination and press ENTER. 8. Type extension number for destination and press ENTER. 9. When finished, press ESCAPE twice. 10.Type y to accept changes, n to reject them, or r to resume editing and press ENTER.7-74 Station %a tures Progfamming
DXP Plus Programming InstructionsIMltS-123 Call Advance Time Description:This is the time interval that a station within a hunt group rings unanswered before the system routes the call to the next station in the group. This timer is programmable from 10 seconds through 5 minutes. The default value is 20 seconds. Programming:1, Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, type item number for hunt groups and press ENTER. 4. Type number for hunt group (l-64) and press ENTER. 5. For new hunt groups, type pilot number for hunt group. 6. Type item number for options, and press ENTER. 7. Type item number for call advance time and press ENTER. 8. Press SPACE BAR to choose time and press ENTER. 9. When finished, press ESCAPE twice. 10.Type y to accept changes, n to reject them, or r to resume editing and press ENTER. Overflow TimeDescription: The overflow timer serves two functions depending upon whether you have enabled the queue ringing calls feature. With the queue ringing calls feature enabled, the overflow time determines how long an unanswered hunt group call remains in queue before the system routes the call to an overflow destination. With the queue ringing calls feature disabled, the overflow time determines how long a call will ring at hunt group stations before the system routes the call to an overflow destination. This timer is programmable from 30 seconds through 15 minutes. The default value is 1 minute. Programming:1. Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, type item number for hunt groups and press ENTER. 4. Type number for hunt group (l-64) and press ENTER. 5. For new hunt groups, type pilot number for hunt group. 6. Type item number for options, and press ENTER. 7. Type item number for ovefflow time and press ENTER. 8. Press SPACE BAR to choose time and press ENTER. 9. When finished, press ESCAPE twice. 11. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.Station Features Programming 7-75
lM166-123DXP Plus Programming InstrwtionsRecall Time Description: This is the maximum time interval that an unanswered transferred call hunts within a group before recalling to the source of the transfer.This timer is programmable from 30 seconds through 15 minutes. The default value is 2 minutes. Programming:1 e Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, type item number for hunt groups and press ENTER. 4. Type number for hunt group (l-64) and press ENTER. 5. For new hunt groups, type pilot number for hunt group. 6. Type item number for options, and press ENTER. 7. Type item number for recall time and press ENTER. 8. Press SPACE BAR to choose time and press ENTER. 9. When finished, press ESCAPE twice. 10. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.7-76 Station Features Programming
7.6.2Member List Description:Use this procedure to add, remove, and insert stations in the hunt groups. A station hunt group may contain all stations in the system but is limited to personal intercom numbers only. The DXP Plus supports a maximum of 64 hunt groups.Each hunt group may include the maximum number of stations that the system can support; however, due to system memory limitations, all hunt groups may not contain all stations simultaneously. Since the system makes a total of 32 Kbytes of memory available for station hunt groups, you can use the following formula to determine possible station hunt group capacities. [32768 Kbytes] - [(Stations per group) x (2) + (220 bytes of memory)] = memory remaining for next hunt group You may use the system printouts feature to print a list of the station hunt groups if you wish. Refer to Section 13 for printout details. Programming:1. Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, type item number for hunt groups and press ENTER. 4. Type number for hunt group (l-64) and press ENTER. 5. For new hunt groups, type pilot number for hunt group. 6. Type item number for member list, and press ENTER. 7. Type the letter code to choose the action you wish to take (a = add, r = remove, i = insert) and press ENTER. NOTE: To add a station at the beginning of the group, press ENTER 8.At the prompt, type the intercom number or station name and press ENTER. (Use CONTROL N and CONTROL P to display the next or previous display pages if more pages exist.) 9. When finished, press ESCAPE twice. 10. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 7.6.3Delete Hunt Group Description:Use this procedure to remove station hunt groups. With this programming action, you remove the pilot extension from the system’s dialing directroy as well as remove all member stations and all options that you have assigned to the hunt group. Programming:1. Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, type item number for hunt groups and press ENTER. 4. Type number for hunt group (l-64) and press ENTER. 5. For new hunt groups, type pilot number for hunt group. 6. Type item number for delete hunt group, and press ENTER. 7. At the prompt, type y for yes or n for no and press ENTER. Station Features Programming 7-77
Programming Line Features 0 LineProgramming.....................8 .l l LineGroupProgramming.................8.2 l Copy Model Line (Block Programming, Line)......8.3 l Direct Inward Dialing (DID) Support...........8.4 l GroundStartLineSupport................8.5 l Loop Start Line Support..................8.6 l TieLineSupport......................8.7 l Direct Inward System Access Programming . O s . e - . 8.8 Line Features Programming 8-l
lM166-123BXP Plus Programming instructions 8.1Line Programming 8.1.1Line NameDescription: You can assign a name to a line. A name shows in the display of an LCD speakerphone as a identification aid. A valid name is composed of any seven alpha-numeric characters but the first character must be an alphabetic character. Programming:To assign a name to a line, 1. Press CONTROL T for main menu. 2. From main menu, select lines and press ENTER. 3. From lines menu, select line programming and press ENTER. 4. Type line port number l-240 number or previously assigned name and press ENTER. 5. From line programming menu, type item number for feature and press ENTER. 6. Type name (a-z, A-Z, O-9) and press ENTER. A name can be up to seven characters long. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each line port or press ESCAPE to end. 8.1.2Line TypeDescription: Condition the line port as to the type of line or function that the port serves. Programming:1 e Press CONTROL T for main menu. 2. From main menu, select lines and press ENTER. 3. From lines menu, select line programming and press ENTER. 4. Type line port number l-240 or previously assigned name and press ENTER. 5. From the line programming menu, type item number for feature and press ENTER. 6. Press SPACE bar for feature setting and press ENTER to accept setting. 7. When finished, press ESCAPE twice. 8.Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each line port or press ESCAPE to end. Ground Start Line Refer to Section 8.5 for a discussion about ground start lines.Loop Start Line Refer to Section 8.6 for a discussion about loop start lines.E&M Tie Line Refer to Section 8.7 for a discussion about E&M tie lines.DID Line Refer to Section 8.8 for a discussion about DID lines.Auxiliary Port If you type-name a line port as an auxiliary port, you condition the line port to interface with external paging equipment instead of a telephone line.6-2 Line Features Programming
DXP Plus Programming InstructionsMM-123E&M DNIS Line Description:Dialed Number Identification Service (DNIS) is a Tl service feature for E&M lines. Long distance carriers offer DNIS as a feature to dial 800 and dial 900 lines. DNIS identifies the numbers that callers dial to reach an internal telephone system. Businesses served by a dial 800 or dial 900 service allow calls to ring on any available line within an assigned block of lines and then have their internal telephone system process the DNIS information to route the calls to their proper destinations. The common carrier supplies DNIS information as DTMF digits. When the DNIS feature is combined with the Automatic Number identification (ANI) feature, the common carrier delimits the ANI information from the DNIS routing information with the asterisk (%) tone so that the DXP Plus system can process each portion properly. The DXP Plus uses information that you program in the DID/DNIS translation table to route the call to the proper intercom number. The system also sends the called number information to the SMDR/SMDA line report and makes the information available to devices that are connected to the DXP Plus’s Open Architecture Interface (OAI). As a single service, if the call routes to an LCD speakerphone, the speakerphone’s display shows the name that you programmed in the DID/DNIS translation table. If you have programmed no name there, the display shows the DNWDID block name that you assigned to the DID/DNIS block. If you have programmed no name there, the display shows the processed DNIS digits. (As a DNIS/ANI combined service, the display shows the processed AN1 digits.) E&M DNIS lines access the Direct Inward System (DISA) feature when the DNIS digits translate into the DISA access code. Since the DXP Plus system supports the DNIS only on tone dial lines, it supports both wink start and delay start protocols but does not support the immediate start protocol. Programming:Program the line type to be E&M DINS using the Section 8. I.2 procedure. Program the DID/DNIS translation table using the Section 8.4.8 procedure. Program the E&M DNIS tie line attributes using the Section 8.4.7 procedure.Line Features Programming 8-3
8.1.3Line DisableDescription: Take a line port out of service because of defect or other reason using this programming choice. Programming:1 D Press CONTROL T for main menu. 2. From main menu, select lines and press ENTER. 3. From line menu, select line programming and press ENTER. 4. Type line port l-240 or previously assigned nameand press ENTER. 5.From line programming menu, type item number for feature and press ENTER. 6. Press SPACE bar for feature setting. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each line port or press ESCAPE to end. 8.1.4Music Or Tone On Hold Description.=With this feature enabled, the system will supply music, tone bursts or other audio information to callers while they are on hold. The music or information source is external to the common equipment and is customer supplied. The system will accept two music sources. You can use one source for this feature and the other source for the background music feature discussed in Section 7.1.3. When the system supplies tone bursts to callers while they are on hold, it sounds two .l second long tone bursts separated by a .l second interval of silence. It repeats this tone burst sequence every 5 seconds. Programming.=1. Press CONTROL T for main menu. 2. From main menu, select lines and press ENTER. 3. From the lines menu, select line programming and press ENTER. 4. From line programming menu, type item number for feature and press ENTER. 5. Press SPACE bar for feature setting. 6. When finished, press ESCAPE twice, 7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 8. Repeat steps 4-7 for each line or press ESCAPE to end. 8.1.5Privacy Release (Automatic Privacy)Description: Assign privacy release to a line so that a user can press the privacy button on his or her telephone and change a private line into a non-private one as needed. When a line is private, a station user has exclusive use of it during a call. Also refer to the Section 7.3 procedure to map a privacy button on the user’s telephone. Programming:1. Press CONTROL T for main menu 2. From the main menu, select lines and press ENTER. 3. From the lines menu, select line programming. 4. Type line port number (l-240) or name and press ENTER. 5. From the line programming menu, type item number for feature and press ENTER. 6. Press SPACE bar for desired feature setting. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each line port or press ESCAPE to end.8-4 Line Features Programming