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Comdial Dxp Plus Digital Communications System Instructions Manual

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    							/M/66-123DXP Plus Programming Instructions
    9.3. IGrow Intercom AccessDescription:
    Use this procedure to add group intercom numbers to stations for their use. Also refer to
    Section 7.3 to map buttons for group intercom number selection.
    Programming:1~ Press CONTROL T for main menu.
    2. From main menu, select station and press ENTER.
    3. From station menu, select station programming and press ENTER.
    4. Type personal intercom number or previously assigned name of station being programmed
    and press ENTER.
    5. From station programming menu, type item number for feature and press ENTER.
    6. Type a for add or r for remove and press ENTER.
    7. Type group intercom numbers ( type nnnn,nnnn, nnnn or type nnnn-nnnn)
    and press ENTER.
    8. When finished, press ESCAPE three times.
    9. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
    10. Repeat steps 4-9 for each station or press ESCAPE to end.
    9.3.2Intercom Hunt ListDescription:
    Place personal intercom and group intercom numbers in a list with this programming procedure.
    Calls to a busy hunt list number will search the list for an idle number at which to ring.
    Up to
    eight intercom numbers are allowed in a hunt list. These can be all group intercom numbers or
    one personal intercom number and seven group intercom numbers. Do not place the same group
    intercom number in more than one hunt list.Programming:
    1~ Press CONTROL T for main menu.
    2. From main menu, select station and press ENTER.
    3. From station menu, select station programming and press ENTER.
    4. Type personal intercom number of station being programmed and press ENTER.
    5. From station programming menu, type item number for feature and press ENTER.
    6. Type intercom numbers for list (up to eight allowed separated with commas 
    - include the
    personal intercom of station being programmed for intercom call hunting; otherwise,
    only line calls to the station will hunt) and press ENTER.
    7. When finished, press ESCAPE twice.
    8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
    9. Repeat steps 4-8 for each station or press ESCAPE to end.9-4 Intercom 
    Nomber Programming 
    						
    							DXP Plus Programming InstructionslM66-123
    9.4Removing Intercom NumbersDescription:
    Use this procedure to remove intercom numbers.
    NOTE: If you remove or renumber an intercom number, be sure that you do not use the old
    intercom number in button mapping, hunt lists, call forwarding and similar applications.
    Programming:1. Press CONTROL T for the main menu.
    2. From main menu, select intercom numbers and press ENTER.
    3. From the intercom numbers menu, select remove intercoms and press ENTER.
    4. Type intercom number to be removed and press ENTER.
    5. Press ESCAPE to end.
    9.5Renumbering intercom NumbersDescription:
    Use this procedure to renumber one intercom number or a block of intercom numbers
    NOTE: Ifyou remove or renumber an intercom number, be sure that you do not use the old
    intercom number in button mapping, hunt lists, call forwarding and similar applications.
    Programming:1. Press CONTROL T for the main menu.
    2. From main menu, select intercom numbers and press ENTER.
    3. From the intercom numbers menu, select renumber and press ENTER.
    4. Type station ports 1480 (type as n, nn, nnn or n-nnn) to renumber and press ENTER.
    5. Type the beginning intercom number in the series to be assigned to
    the block and press ENTER.
    6. Press ESCAPE to end.
    Intercom Number Programming 9-5 
    						
    							Programming Call Costing andStation Message- Detail
    Accounting and Reports
    fSMDA/SMDR Proaramminal
    l SMDABMDRParameters................10.1
    l SMDAReports.....................10.2
    l Account Codes (Forced with Positive Verification) ...10.3
    l Emergency Numbers..................10.4
    l Authorization Code...................10.5
    Call Costing and
     SMDAASMDR Programming 10-1 
    						
    							/M/66-123DXP Pius Programming Instructions
    10.1SMDALSMDR Parameters
    IO. 1. IDial Time Limit
    Description.-Program the amount of time that the system ignores for dialing purposes e The system does not
    cost dialing time when it records the time of a call for costing purposes. Refer to Section 12.5
    for related call costing information.
    Programming:
    1. Press CONTROL T for main menu.
    2. From the main menu, select 
    SMDA/SMDR and press ENTER.
    3. From 
    SMDA/SMDR programming menu, select SMDBrISMDR parameters
    and press ENTER.4. From 
    SMDA/SMDR parameters menu, type item number for feature and press ENTER.
    5. Press SPACE BAR for feature value.
    6. When finished, press ESCAPE twice.
    7.Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end.
    10.1.2Answer Time LimitDescription:Program the amount of time that the system waits before beginning to cost a 
    cab. This time
    allows for a call to ring and be answered before being costed. Refer to Section 62.5 for related
    call costing information
    Programming: 
    1.
    2.
    3.
    4.
    5.
    6.
    7.Press CONTROL T for main menu.
    From main menu, select 
    SMDA/SMDR and press ENTER.
    From 
    SMDA/SMDR programming menu, select SMDAISMDR parameters
    and press ENTER.From 
    SMDA/SMDR parameters menu, type item number for feature and press ENTER.
    Press SPACE BAR for feature value.
    When finished, press ESCAPE twice.
    Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end.
    IO. 1.3SMDR Print ParameterDescription:When you turn on the SMDR with this programming action, the system provides continuous
    printout of system-wide station call activity as it is collected. You can arrange for the printout to
    include the cost of each reported call or to report the calls without the costing information
    Refer to Section 12.5 for related call costing information
    Programming:1. Press CONTROL T for main menu
    2. From main menu, select 
    SMDAKMDR and press ENTER.
    3. From 
    SMDAISMDR programming menu, select SMDAISMDR parameters
    and press ENTER.4. From 
    SMDA/SMDR parameters menu, type item number for feature and press ENTER.
    5. Press SPACE BAR for feature value.
    6. When finished, press ESCAPE twice.
    7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end.
    1 O-2 CaN Costing and SMDABMDR Programming 
    						
    							IO. 1.4SMDR Record FormatDescription:Choose either a station message detail report (SMDR) format or a station message detailed
    accounting (SMDA) format for the 
    reportThis section (Section 10.1.4) and Section 10.2.1include examples of some typical reports for your reference.
    The system presents each record in an 
    80-column format and ends it with a carriage return/line
    feed. Thefollowing chart details the formats for both SMDR and SMDA records.
    Column
    l-4
    6-8
    9-l 1
    13-20
    22-26
    29-33
    36-39
    43-58
    65-7 1Column
    l-5
    7-l 1
    15-18
    21-28
    30-34
    37-43
    4W6
    474849-52
    54-56
    57-59
    61-76Value
    SMDR Recordsstation number
    line numberFormat
    Justification
    nnnnleft
    nnnright
    not currently used
    month/day/year
    time call was initiated (24-hour)
    call duration (minutes and tenths or NOANS)ring time (incoming call)
    digits dialed on line (maximum of 16)call cost (if enabled)
    nnlnnlnnright
    nn:nnright
    nnn.nright
    nn.nright
    nnnn. . . nleft
    $nnn.nnright
    Valuemonth/day
    SMDA Recordstime call was initiated (24-hour)
    station number
    account code (two lines if greater that 8 digits)
    call duration (minutes and tenths or NOANS)call cost
    call type (I = incoming, 0 = outgoing)
    not currently used
    ring time (incoming call)
    line numbercaller ID lineFormat
    Justification
    nn/nnleft
    nn:nnleft
    nnnnright
    nnnnnnnnright
    nnn.nright
    $nnn.nnleft
    nleft
    nn.n
    nnn
    IDdigits dialed on line (maximum of 16)
    nnnn . . . nright
    right
    left
    left
    Programming:1. Press CONTROL T for main menu.
    2. From main menu, select 
    SMDA/SMDR and press ENTER.
    3. From 
    SMDA/SMDR programming menu, select SMDA/SMDR parameters
    and press ENTER.4. From 
    SMDAKMDR parameters menu, type item number for feature and press ENTER.
    5. Press SPACE BAR for feature value.
    6. When finished, press ESCAPE twice.
    7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end.
    Operation:INTERCOM +k # 0 +K 82 then dial code
    1 = all records5 = department records2 
    = station reports 6 = automatic reports
    3 = line reports7 = delete all records
    4 = account code reports
    Call Costing and SMDABMDR Programming IO-3 
    						
    							/M/66-123
    SMDR Record Sample Shown In SMDA Format
    DXP Plus Progfammhg fns tructions
    09/23f2I27
    09/2312:2s
    09/2312:30
    09/2312~28
    09/2312~30
    09/2312:17
    09/2312:29
    09/2312:31
    09/2312:31
    0912312~32
    09/2312:31
    09/2312~26
    09/2312~32
    09,2312:32
    09/2312:28
    09/2312~34
    0912312:33
    09/2312:20
    09/2312:32
    09/23X2:34
    163
    175
    117
    194
    154
    139
    188
    154
    143
    188
    203
    144
    154
    154
    154
    154
    184
    140
    161
    2052.9
    0.0
    0*4
    2.4
    0.2
    14.2
    2.0
    0.3
    0.9
    0,3
    1.1
    6.1
    0.5
    1.1
    5.7
    0.1
    1.0
    14.2
    2.6
    0.5
    0.1
    0.0
    0.0
    0.0
    0.0
    0.4
    0.0
    0.0
    0.0
    0.0
    0.5
    4.1
    0.1
    0.5
    3.3
    0.0
    0.0
    3.9
    0.0
    0.0
    I
    I
    0
    0
    I
    0
    I
    I
    0
    I
    I
    I
    I
    I
    I
    I
    I
    I
    0
    I0.3 18
    0.1 88
    82
    110
    0.1 102
    74
    o*o 5
    0.2 17
    750.0 5
    0.0 16
    0.0 8
    0.2 18
    0.0 
    17
    0.1 21
    0.1 16
    0.0 8
    0.0 7
    1020.0 16
    9782280
    9782200
    9782280
    9782200
    9782200
    104 Call Costing and ShlDALSMDR Programming 
    						
    							DXP Plus Programming Instructions/M/66-123
    IO. 1.5Account Code (System Parameters)
    Description:Account codes are used to identify calls by category or by any other desired grouping, so that
    the system can record costing by that category. You can arrange the system to force the user to
    enter an account code and have the system verify it before it allows the user to make a call. Turn
    on the account code feature for the entire system using this procedure. Also, enable or disable
    system verification of the entered code.If you enable verification, the system compares the
    account code entered by a station user with the programmed account code entries that you have
    assigned. If the system does not 
    find a match and you have enabled the forced account code
    feature through station class of service, the system prevents any further dialing until the user
    enters a matching account code. If you have not enabled verification, the system does not check
    the entered account code for a match. See 
    Section 10.3 for further account code programming
    details.
    Programming:1. Press CONTROL T for main menu.
    2. From main menu, select 
    SMDA/SMDR and press ENTER.
    3. From SMDA/SMDR menu, select SMDAKMDR parameters and press ENTER.
    4. From SMDA/SMDR parameters menu, type item number for feature and press ENTER.
    5. Press SPACE BAR for desired value.
    6. When finished, press ESCAPE twice.
    7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end.
    10.1.6Account Code Display And Account Code Display Time
    Description:As a feature to LCD speakerphone users, a message appears in the telephone’s display to
    prompt the user to enter an account code during incoming and outgoing calls. If the system
    does not require such a prompt (for example, because the account code feature is disabled), turn
    off the prompting message display with this programming operation.If the system does require
    the prompting display and you enable it using this procedure, also set the length of time that the
    prompt shows on the user’s display. See Section 10.3 for further account code programming
    details.NOTE: When the account code display is on, the user must enter an account code within the
    display time when he or she is making an outgoing call; otherwise, the system will drop
    the line.
    Programming:1.Press CONTROL T for main menu.
    2.From main menu, select SMDAlSMDR menu and press ENTER.
    3.From SMDAKMDR menu select SMDA/SMDR parameters and press ENTER.
    4.From SMDA/SMDR parameters menu, type item number for feature and press ENTER.
    5.Press SPACE BAR for feature value.
    6.When finished, press ESCAPE once.
    7.If you enabled the display, continue with step 8. If you disabled the display,
    press ESCAPE once and continue with step 11.
    8.From SMDA/SMDR parameters menu, type item number for feature and press ENTER.
    9.Press SPACE BAR for time.
    10. When finished, press ESCAPE twice.
    11. Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end. 
    						
    							IMl66- 123DXP Plus Programming lnstruetions
    10.1.7Account Code LengthDescription:An account code can be a minimum of three digits or a maximum of 16 digits. Use this
    procedure to set the amount of account code digits. See Section 60.3 for further account codeprogramming details.
    NOTE If you change the account code length you will delete
    all currently programmed account codes.Programming:1 
    D Press CONTROL T for main menu.
    2. From main menu, select 
    SMDA/SMDR and press.
    3. From 
    SMDA/SMDR menu, select SMDA/SMDR parameters and press ENTER.
    4. From 
    SMDAGMDR parameters menu, type item number for feature and press ENTER.
    5. Type the account digit amount (3-16).
    6. When finished, press ESCAPE twice.
    7.Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end.
    IO. 1.8SMDA Attendant DeleteDescription:
    Use this programming feature to provide the system attendant with the ability to delete SMDA
    records from the system memory.
    Programming:1. Press CONTROL T for main menu.
    2. From main menu, select 
    SMDAKMDR and press ENTER.
    3. From 
    SMDhVSMDR programming menu, select SMDA/SMDR parameters
    and press ENTER.4. From 
    SMDA/SMDR parameters menu, type item number for feature and press ENTER.
    5. Press SPACE BAR for feature value.
    6. When finished, press ESCAPE twice.
    7.Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end.
    Operation:INTERCOM +k # 0 +K 827
    IO. 1.9SMDLVSMDR Printer PortDescription:Use this programming feature to determine which serial data port the system will route its
    generated 
    SMDAKMDR through.
    Programming:1 0 Press CONTROL T for main menu.
    2. From main menu, select 
    SMDA/SMDR and press ENTER.
    3. From 
    SMDA/SMDR programming menu, select SMDA/SMDR parameters
    and press ENTER.4. From 
    SMDA/SMDR parameters menu, type item number for feature and press ENTER.
    5. Type data port number (1-18) and press ENTER.
    6. When finished, press ESCAPE twice.
    7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end.
    10-6 Call Cosfing and SMDABMDW Programming 
    						
    							IO. 1.10Report OptionDescription:You can arrange for the SMDWSMDA parameters to convey either the cost of calls that the
    stations make or the amount of time that lines have been on hold at the stations.
    Programming:1. Press CONTROL T for main menu.
    2. From main menu, select 
    SMDAISMDR and press ENTER.
    3. From 
    SMDA/SMDR programming menu, select SMDA/SMDR parameters
    and press ENTER.4. From 
    SMDA/SMDR parameters menu, type item number for feature and press ENTER.
    5. Press SPACE BAR for feature value.
    6. When finished, press ESCAPE twice.
    7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end.
    IO. 1. IISMDR RecordDescription:When you enable this feature, the system stores SMDR records for the specified line.
    Programming:1. Press CONTROL T for main menu.
    2. From main menu, select lines and press ENTER.
    3. From lines menu, select line programming and press ENTER.
    4. Type line port number (l-240) or name and press ENTER.
    5. From line programming, type item number for feature and press ENTER.
    6. Press SPACE bar for feature setting.
    7. When finished, press ESCAPE twice.
    8.Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
    9. Repeat steps 4-8 for each line port or press ESCAPE to end.
    Call Costing and SMDALSMDR Programming 10-7 
    						
    							lMl66-123DXP PIus Programming Instrwetions
    10.2SMDA ReportsDescription:
    The SMDA feature allows the system to store various call records and generate reports of these
    records for printout. These reports include either station, line, account codes, or all of the above.
    When the system generates a station report, it will generate a separate report for any and 
    al11
    stations that have had outside call activity.
    The station report shows all calls that the station user has made and received along with totals
    and averages. Line reports show the totals for each active line in the system.
    The line report shows the number of calls, total minutes busy, number of incompleted calls, and
    cost for each line. The line report also summarizes line group activity as well.
    The account code report provides the same information as the station report except the records
    are based upon each account code.
    The all record report sends all stored SMDA records to the serial data port. This report is not in
    groups as is the station, line or account code reports but rather is in a chronological order.
    You can view the number of free records or you can delete all stored SMDA records to insure
    that only the latest SMDA reports are being stored or to provide a known starting port for record
    storage. You can do this from your programming terminal or make this selection from a
    programming station using the system manager and attendant programming procedure.
    NOTE: If your programming terminal shares the same port as your data printer and you
    command it delete all records, the system will not take this action until you log out of the
    programming 
    mode-
    You can request a manual report or an automatic report on a timed basis. Further, you or the
    system user can employ the system manager and attendant programming procedure to request
    reports at a programming station. Finally, the system will automatically generate an automatic
    report when its memory nears its saturation point (95 percent full), Refer to Section 10.2.3 for
    some typical report examples
    10-8 CaU Costing and SMDWSMDR Programming 
    						
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