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Comdial Dxp Plus Digital Communications System Instructions Manual
Comdial Dxp Plus Digital Communications System Instructions Manual
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/M/66-123DXP Plus Programming Instructions 9.3. IGrow Intercom AccessDescription: Use this procedure to add group intercom numbers to stations for their use. Also refer to Section 7.3 to map buttons for group intercom number selection. Programming:1~ Press CONTROL T for main menu. 2. From main menu, select station and press ENTER. 3. From station menu, select station programming and press ENTER. 4. Type personal intercom number or previously assigned name of station being programmed and press ENTER. 5. From station programming menu, type item number for feature and press ENTER. 6. Type a for add or r for remove and press ENTER. 7. Type group intercom numbers ( type nnnn,nnnn, nnnn or type nnnn-nnnn) and press ENTER. 8. When finished, press ESCAPE three times. 9. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 10. Repeat steps 4-9 for each station or press ESCAPE to end. 9.3.2Intercom Hunt ListDescription: Place personal intercom and group intercom numbers in a list with this programming procedure. Calls to a busy hunt list number will search the list for an idle number at which to ring. Up to eight intercom numbers are allowed in a hunt list. These can be all group intercom numbers or one personal intercom number and seven group intercom numbers. Do not place the same group intercom number in more than one hunt list.Programming: 1~ Press CONTROL T for main menu. 2. From main menu, select station and press ENTER. 3. From station menu, select station programming and press ENTER. 4. Type personal intercom number of station being programmed and press ENTER. 5. From station programming menu, type item number for feature and press ENTER. 6. Type intercom numbers for list (up to eight allowed separated with commas - include the personal intercom of station being programmed for intercom call hunting; otherwise, only line calls to the station will hunt) and press ENTER. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each station or press ESCAPE to end.9-4 Intercom Nomber Programming
DXP Plus Programming InstructionslM66-123 9.4Removing Intercom NumbersDescription: Use this procedure to remove intercom numbers. NOTE: If you remove or renumber an intercom number, be sure that you do not use the old intercom number in button mapping, hunt lists, call forwarding and similar applications. Programming:1. Press CONTROL T for the main menu. 2. From main menu, select intercom numbers and press ENTER. 3. From the intercom numbers menu, select remove intercoms and press ENTER. 4. Type intercom number to be removed and press ENTER. 5. Press ESCAPE to end. 9.5Renumbering intercom NumbersDescription: Use this procedure to renumber one intercom number or a block of intercom numbers NOTE: Ifyou remove or renumber an intercom number, be sure that you do not use the old intercom number in button mapping, hunt lists, call forwarding and similar applications. Programming:1. Press CONTROL T for the main menu. 2. From main menu, select intercom numbers and press ENTER. 3. From the intercom numbers menu, select renumber and press ENTER. 4. Type station ports 1480 (type as n, nn, nnn or n-nnn) to renumber and press ENTER. 5. Type the beginning intercom number in the series to be assigned to the block and press ENTER. 6. Press ESCAPE to end. Intercom Number Programming 9-5
Programming Call Costing andStation Message- Detail Accounting and Reports fSMDA/SMDR Proaramminal l SMDABMDRParameters................10.1 l SMDAReports.....................10.2 l Account Codes (Forced with Positive Verification) ...10.3 l Emergency Numbers..................10.4 l Authorization Code...................10.5 Call Costing and SMDAASMDR Programming 10-1
/M/66-123DXP Pius Programming Instructions 10.1SMDALSMDR Parameters IO. 1. IDial Time Limit Description.-Program the amount of time that the system ignores for dialing purposes e The system does not cost dialing time when it records the time of a call for costing purposes. Refer to Section 12.5 for related call costing information. Programming: 1. Press CONTROL T for main menu. 2. From the main menu, select SMDA/SMDR and press ENTER. 3. From SMDA/SMDR programming menu, select SMDBrISMDR parameters and press ENTER.4. From SMDA/SMDR parameters menu, type item number for feature and press ENTER. 5. Press SPACE BAR for feature value. 6. When finished, press ESCAPE twice. 7.Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end. 10.1.2Answer Time LimitDescription:Program the amount of time that the system waits before beginning to cost a cab. This time allows for a call to ring and be answered before being costed. Refer to Section 62.5 for related call costing information Programming: 1. 2. 3. 4. 5. 6. 7.Press CONTROL T for main menu. From main menu, select SMDA/SMDR and press ENTER. From SMDA/SMDR programming menu, select SMDAISMDR parameters and press ENTER.From SMDA/SMDR parameters menu, type item number for feature and press ENTER. Press SPACE BAR for feature value. When finished, press ESCAPE twice. Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end. IO. 1.3SMDR Print ParameterDescription:When you turn on the SMDR with this programming action, the system provides continuous printout of system-wide station call activity as it is collected. You can arrange for the printout to include the cost of each reported call or to report the calls without the costing information Refer to Section 12.5 for related call costing information Programming:1. Press CONTROL T for main menu 2. From main menu, select SMDAKMDR and press ENTER. 3. From SMDAISMDR programming menu, select SMDAISMDR parameters and press ENTER.4. From SMDA/SMDR parameters menu, type item number for feature and press ENTER. 5. Press SPACE BAR for feature value. 6. When finished, press ESCAPE twice. 7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end. 1 O-2 CaN Costing and SMDABMDR Programming
IO. 1.4SMDR Record FormatDescription:Choose either a station message detail report (SMDR) format or a station message detailed accounting (SMDA) format for the reportThis section (Section 10.1.4) and Section 10.2.1include examples of some typical reports for your reference. The system presents each record in an 80-column format and ends it with a carriage return/line feed. Thefollowing chart details the formats for both SMDR and SMDA records. Column l-4 6-8 9-l 1 13-20 22-26 29-33 36-39 43-58 65-7 1Column l-5 7-l 1 15-18 21-28 30-34 37-43 4W6 474849-52 54-56 57-59 61-76Value SMDR Recordsstation number line numberFormat Justification nnnnleft nnnright not currently used month/day/year time call was initiated (24-hour) call duration (minutes and tenths or NOANS)ring time (incoming call) digits dialed on line (maximum of 16)call cost (if enabled) nnlnnlnnright nn:nnright nnn.nright nn.nright nnnn. . . nleft $nnn.nnright Valuemonth/day SMDA Recordstime call was initiated (24-hour) station number account code (two lines if greater that 8 digits) call duration (minutes and tenths or NOANS)call cost call type (I = incoming, 0 = outgoing) not currently used ring time (incoming call) line numbercaller ID lineFormat Justification nn/nnleft nn:nnleft nnnnright nnnnnnnnright nnn.nright $nnn.nnleft nleft nn.n nnn IDdigits dialed on line (maximum of 16) nnnn . . . nright right left left Programming:1. Press CONTROL T for main menu. 2. From main menu, select SMDA/SMDR and press ENTER. 3. From SMDA/SMDR programming menu, select SMDA/SMDR parameters and press ENTER.4. From SMDAKMDR parameters menu, type item number for feature and press ENTER. 5. Press SPACE BAR for feature value. 6. When finished, press ESCAPE twice. 7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end. Operation:INTERCOM +k # 0 +K 82 then dial code 1 = all records5 = department records2 = station reports 6 = automatic reports 3 = line reports7 = delete all records 4 = account code reports Call Costing and SMDABMDR Programming IO-3
/M/66-123 SMDR Record Sample Shown In SMDA Format DXP Plus Progfammhg fns tructions 09/23f2I27 09/2312:2s 09/2312:30 09/2312~28 09/2312~30 09/2312:17 09/2312:29 09/2312:31 09/2312:31 0912312~32 09/2312:31 09/2312~26 09/2312~32 09,2312:32 09/2312:28 09/2312~34 0912312:33 09/2312:20 09/2312:32 09/23X2:34 163 175 117 194 154 139 188 154 143 188 203 144 154 154 154 154 184 140 161 2052.9 0.0 0*4 2.4 0.2 14.2 2.0 0.3 0.9 0,3 1.1 6.1 0.5 1.1 5.7 0.1 1.0 14.2 2.6 0.5 0.1 0.0 0.0 0.0 0.0 0.4 0.0 0.0 0.0 0.0 0.5 4.1 0.1 0.5 3.3 0.0 0.0 3.9 0.0 0.0 I I 0 0 I 0 I I 0 I I I I I I I I I 0 I0.3 18 0.1 88 82 110 0.1 102 74 o*o 5 0.2 17 750.0 5 0.0 16 0.0 8 0.2 18 0.0 17 0.1 21 0.1 16 0.0 8 0.0 7 1020.0 16 9782280 9782200 9782280 9782200 9782200 104 Call Costing and ShlDALSMDR Programming
DXP Plus Programming Instructions/M/66-123 IO. 1.5Account Code (System Parameters) Description:Account codes are used to identify calls by category or by any other desired grouping, so that the system can record costing by that category. You can arrange the system to force the user to enter an account code and have the system verify it before it allows the user to make a call. Turn on the account code feature for the entire system using this procedure. Also, enable or disable system verification of the entered code.If you enable verification, the system compares the account code entered by a station user with the programmed account code entries that you have assigned. If the system does not find a match and you have enabled the forced account code feature through station class of service, the system prevents any further dialing until the user enters a matching account code. If you have not enabled verification, the system does not check the entered account code for a match. See Section 10.3 for further account code programming details. Programming:1. Press CONTROL T for main menu. 2. From main menu, select SMDA/SMDR and press ENTER. 3. From SMDA/SMDR menu, select SMDAKMDR parameters and press ENTER. 4. From SMDA/SMDR parameters menu, type item number for feature and press ENTER. 5. Press SPACE BAR for desired value. 6. When finished, press ESCAPE twice. 7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end. 10.1.6Account Code Display And Account Code Display Time Description:As a feature to LCD speakerphone users, a message appears in the telephone’s display to prompt the user to enter an account code during incoming and outgoing calls. If the system does not require such a prompt (for example, because the account code feature is disabled), turn off the prompting message display with this programming operation.If the system does require the prompting display and you enable it using this procedure, also set the length of time that the prompt shows on the user’s display. See Section 10.3 for further account code programming details.NOTE: When the account code display is on, the user must enter an account code within the display time when he or she is making an outgoing call; otherwise, the system will drop the line. Programming:1.Press CONTROL T for main menu. 2.From main menu, select SMDAlSMDR menu and press ENTER. 3.From SMDAKMDR menu select SMDA/SMDR parameters and press ENTER. 4.From SMDA/SMDR parameters menu, type item number for feature and press ENTER. 5.Press SPACE BAR for feature value. 6.When finished, press ESCAPE once. 7.If you enabled the display, continue with step 8. If you disabled the display, press ESCAPE once and continue with step 11. 8.From SMDA/SMDR parameters menu, type item number for feature and press ENTER. 9.Press SPACE BAR for time. 10. When finished, press ESCAPE twice. 11. Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end.
IMl66- 123DXP Plus Programming lnstruetions 10.1.7Account Code LengthDescription:An account code can be a minimum of three digits or a maximum of 16 digits. Use this procedure to set the amount of account code digits. See Section 60.3 for further account codeprogramming details. NOTE If you change the account code length you will delete all currently programmed account codes.Programming:1 D Press CONTROL T for main menu. 2. From main menu, select SMDA/SMDR and press. 3. From SMDA/SMDR menu, select SMDA/SMDR parameters and press ENTER. 4. From SMDAGMDR parameters menu, type item number for feature and press ENTER. 5. Type the account digit amount (3-16). 6. When finished, press ESCAPE twice. 7.Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end. IO. 1.8SMDA Attendant DeleteDescription: Use this programming feature to provide the system attendant with the ability to delete SMDA records from the system memory. Programming:1. Press CONTROL T for main menu. 2. From main menu, select SMDAKMDR and press ENTER. 3. From SMDhVSMDR programming menu, select SMDA/SMDR parameters and press ENTER.4. From SMDA/SMDR parameters menu, type item number for feature and press ENTER. 5. Press SPACE BAR for feature value. 6. When finished, press ESCAPE twice. 7.Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end. Operation:INTERCOM +k # 0 +K 827 IO. 1.9SMDLVSMDR Printer PortDescription:Use this programming feature to determine which serial data port the system will route its generated SMDAKMDR through. Programming:1 0 Press CONTROL T for main menu. 2. From main menu, select SMDA/SMDR and press ENTER. 3. From SMDA/SMDR programming menu, select SMDA/SMDR parameters and press ENTER.4. From SMDA/SMDR parameters menu, type item number for feature and press ENTER. 5. Type data port number (1-18) and press ENTER. 6. When finished, press ESCAPE twice. 7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end. 10-6 Call Cosfing and SMDABMDW Programming
IO. 1.10Report OptionDescription:You can arrange for the SMDWSMDA parameters to convey either the cost of calls that the stations make or the amount of time that lines have been on hold at the stations. Programming:1. Press CONTROL T for main menu. 2. From main menu, select SMDAISMDR and press ENTER. 3. From SMDA/SMDR programming menu, select SMDA/SMDR parameters and press ENTER.4. From SMDA/SMDR parameters menu, type item number for feature and press ENTER. 5. Press SPACE BAR for feature value. 6. When finished, press ESCAPE twice. 7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end. IO. 1. IISMDR RecordDescription:When you enable this feature, the system stores SMDR records for the specified line. Programming:1. Press CONTROL T for main menu. 2. From main menu, select lines and press ENTER. 3. From lines menu, select line programming and press ENTER. 4. Type line port number (l-240) or name and press ENTER. 5. From line programming, type item number for feature and press ENTER. 6. Press SPACE bar for feature setting. 7. When finished, press ESCAPE twice. 8.Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each line port or press ESCAPE to end. Call Costing and SMDALSMDR Programming 10-7
lMl66-123DXP PIus Programming Instrwetions 10.2SMDA ReportsDescription: The SMDA feature allows the system to store various call records and generate reports of these records for printout. These reports include either station, line, account codes, or all of the above. When the system generates a station report, it will generate a separate report for any and al11 stations that have had outside call activity. The station report shows all calls that the station user has made and received along with totals and averages. Line reports show the totals for each active line in the system. The line report shows the number of calls, total minutes busy, number of incompleted calls, and cost for each line. The line report also summarizes line group activity as well. The account code report provides the same information as the station report except the records are based upon each account code. The all record report sends all stored SMDA records to the serial data port. This report is not in groups as is the station, line or account code reports but rather is in a chronological order. You can view the number of free records or you can delete all stored SMDA records to insure that only the latest SMDA reports are being stored or to provide a known starting port for record storage. You can do this from your programming terminal or make this selection from a programming station using the system manager and attendant programming procedure. NOTE: If your programming terminal shares the same port as your data printer and you command it delete all records, the system will not take this action until you log out of the programming mode- You can request a manual report or an automatic report on a timed basis. Further, you or the system user can employ the system manager and attendant programming procedure to request reports at a programming station. Finally, the system will automatically generate an automatic report when its memory nears its saturation point (95 percent full), Refer to Section 10.2.3 for some typical report examples 10-8 CaU Costing and SMDWSMDR Programming