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Comdial Dxp Plus Digital Communications System Instructions Manual
Comdial Dxp Plus Digital Communications System Instructions Manual
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6.3Messaging 6.3. ILCD MessagingDescription: This procedure enables a class of service messaging feature. It allows station users to set a message at their stations that will be displayed on calling LCD speakerphones. You can use the second part of this procedure to program the actual LCD messages. Alternately, The attendant can program the LCD messages using procedures found in the attendant guide. Also refer to Section 6.3.2. Programming:To enable feature for class of service, 1. Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, select COS programming and press ENTER. 4. Type class of service number (l-32) and press ENTER. 5. From COS programming menu Type item number for feature and press ENTER. 6. Press SPACE bar for feature setting. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each COS or press ESCAPE to end. To program LCD Messages, 1. Press CONTROL T for main menu. 2. From main menu, select system and press ENTER. 3. From system menu, type item number for feature and press ENTER. 4. From LCD messages menu, type selection (l-10) and press ENTER. 5. Type message and press ENTER. Message can be 16 characters long. 6. Repeat steps 4 and 5 for all messages. Press CONTROL N for more LCD message lines. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. Operation:Turn message on: press INTERCOM, dial + 02, then dial message code (01 through 30) #. Turn Message off: press INTERCOM, dial # 02.System Features Programming 6- 7
/M/66-123DXP PIus Programming Instructions 6.3.2Message Deposit (Response Messaging)Description: This procedure enables a class of service messaging feature that allows station users to call an LCD speakerphone and arrange for a message to be left on its display. The message is for the called party to read if she or he is unable to answer the caller.Refer to Section 6.3.1 for details about programming the LCD messages that can be deposited. Also, you can use the procedure detailed in Section 7.3 to assign a Response Message button to the telephone; however, users can do this for themselves if they need the button. Programming:1. Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, select COS programming and press ENTER. 4. Type class of service number (l-32) and press ENTER. 5. From COS programming menu, type item number for feature and press ENTER. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each COS or press ESCAPE to end. 6.3.3Message Waiting (Message Wait Originate)Description: When you enable this feature, a station user can dial a feature code to control the message waiting light at another station. Programming.=1. Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, select COS programming and press ENTER. 4. Type class of service number (l-32) and press ENTER. 5. From COS programming menu, type item number for feature and press ENTER. 6. Press SPACE bar for feature setting. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each COS or press ESCAPE to end. Operation:Turn message waiting light on: press INTERCOM, dial +k 3, dial extension number. Turn message waiting light off: press INTERCOM, dial # 3, dial extension number. 6-6 Sys tern Fea tares Programming
Serial Port (Serial Data Port Parameters) Description:The DXP Plus provides two serial data ports on the CPU board and dedicates them to PC-based programming and the remote maintenance modem. You or your installer can add up to 16 additional serial data ports to the system for interfacing such items as open architecture interface applications, PC attendant positions, and the SMDA data printer. Add these serial data ports by installing communications cards on the services board, the expansion cabinet interface board, and the main cabinet’s auxiliary board. Each of these boards will accept two communications cards in its lower two slots. The DXP Plus supports a maximum of 18 serial data ports. Serial data ports 1 and 2 are the dedicated ports provided by the cpu board while communications cards provide the remaining 16 undedicated ports (serial data ports 3-18). The system designates serial data ports 3-18 to specific locations as detailed in the following chart. Serial data ports 3-10Lower two slots on the services board Serial data ports 11-18Lower two slots on one of the three following locations: - the interface board installed in expansion cabinet 1, -the interface board installed in expansion cabinet 2, -the auxiliary board installed in the main cabinet. * The full compliment of 16 undedicated serial data ports requires four installed communications cards. There are programming actions that you take to provide serial data port operation. You must match the data port number with the installation location that you choose for the communications card. You can change the baud rates, data bits, stop bits, parity, and flow control for each serial data port in the system to match the data device that you connect there. The serial data parameters that you set using this procedure remain in effect until you reprogram them. The settings will not change even if you perform a master clear of the system. The maximum available serial data baud rate is dependent upon the location of the communications card. For cards located on the services board, the maximum baud rate is 19200 baud. For cards located on the auxiliary board or on the interface boards, the maximum baud rate is 9600 baud. There are some limitations involved.If a device is transmitting / receiving from the DXP Plus at a high rate, engineering sources recommend the use of a communications protocol (RTS / CTS or XON / XOFF) to prevent buffer overrun and data loss. Sys tern Features Programming 6- 9
/M/66-123DXP Plus Programming Instructions 6.4. IMatching Serial Data Port Numbers To Communications Card LocationsDescription: You must take this programming action to match the serial data ports % l-18 with the installation location that you choose for the communications cards. Programming:1.Press CONTROL T for main menu. 2.From main menu, select systems and press ENTER. 3.From system menu, select system parameters and press ENTER. 4.From system parameters menu, type item number for feature and press ENTER. 5.Press SPACE bar for communications card board location and press ENTER to accept setting. 6.When finished, press ESCAPE twice. 7.Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 6.4.2Setting Serial Data Port ParametersDescription: You can change the baud rates, data bits, stop bits, parity, and flow control for each serial data port in the system to match the data device that you connect there. Programming:1.Press CONTROL T for main menu. 2.From main menu, select system and press ENTER. 3.From system menu, select serial ports and press ENTER. 4.From serial ports menu, type item number for main port, services port, or for auxiliary port and press ENTER. NOTE: The system will not respondfor services or auxiliary ifyou do not have communications cards installed on the services or auxiliary boards 5.From serial port type menu, select the serial port number and press ENTER. 6.Press SPACE bar for feature setting 7.Press TAB for next parameter. 8.Repeat steps 6 and 7 for all parameters. 9.Press ENTER to accept settings. 10. When finished, press ESCAPE twice. 11. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 12. Press ESCAPE to end. 6-10 Sys tern Features Programming
DXP Plus Programming InstructionsIMl66-123 6.5Subdued Off-Hook Voice Announce (SOHVA) Programming 6.5. IBusv On SOHVADescription: At default, the system returns a ring back tone to users who make SOHVA calls to busy stations; however, this procedure allows you to arrange for telephone users to receive a busy signal instead of the ring back tone. This feature lets non-LCD telephone users know that a called station is busy. Programming:1. Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, select station programming and press ENTER. 4. Type personal intercom number or previously assigned name and press ENTER. 5. From station programming menu, type item number for feature and press ENTER. 6. Press SPACE BAR for feature setting and press ENTER. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each station or press ESCAPE to end. 6.5.2SOHVA Tone Bursts (SOHVA Beeps)Description: You can choose the number of tone bursts that each telephone user hears preceding a SOHVA message to be from one to six. Programming:1.Press CONTROL T for main menu. 2.From main menu, select station and press ENTER. 3.From stations menu, select station programming and press ENTER. 4.Type personal intercom number or previously assigned name for station and press ENTER. 5.From station programming menu, type item number for feature and press ENTER. 6.Type choice (l-6) and press ENTER. 7. Press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-9 for each station or press ESCAPE to end.System Features Programming 6- 11
/M/66-123DXP Plus Programming Instructions 6.5.3SOHVA GroupsDescription: SOHVA calling groups control the pattern in which station ports receive and/or originate SOHVA calls to one another. You must first form the SOHVA groups and then assign the groups to individual stations. Programming:Form the SOHVA groups with this procedure. 1. Press CONTROL T for main menu. 2. From main menu, select system and press ENTER. 3. From system menu, select SOHVA table and press ENTER. 4. Type t, r, c to select transmit or receive group or to clear SOHVA table and press ENTER. 5. Type l-66 ENTER to select SOHVA group for programming. 6. Type SOHVA groups (1-16) to receive from or transmit to selected SOHVA group. Enter the numbers for the groups to be assigned (n,n,nn) or enter a range of numbers (for example, n-nn) to set. 7. Press ENTER and repeat steps 5 and 6. 8. When finished, press ESCAPE. 9. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. EXAMPLE: As illustrated in the following menu, programming action enables group 12 to transmit to groups 3, 5 and 7.System default enables each group to transmit and receive with itself and enables group 16 to transmit and receive with all groups.SOHVAReceive 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 1* ~ .~ . . . . . ..O .* .* s 2.*............-* 03.. *.- 0.D *.-...* *H 4...*.. . . ...* D ..*V5.. o ~ *..........*A 6..... *..a . ..e ..* 7......*........* Ta.. . ... *.....- .* r9.. -..* *.*..-...* a10. . s . . . . * . * . . . . . * n11..........* - . ..* S12.. * .* .* . ...* . ..* m13............ * . . * i14...... o . . . 0 ..* * * t15..............**16* 4 * k k * * ‘k k rt * ‘A * * * * Use this procedure to assign stations to SOHVA groups. 1~ Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, select station programming and press ENTER. 4. Type personal intercom number or previously assigned name and press ENTER. 5. Select SOHVA groups and press ENTER. 6. Type group number O-16 (n,n,nn or n-nn) and press ENTER. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each station or press ESCAPE to end.6-12 System Features Programming
DXP Plus Programming InstructionslMl66-123 6.6Speed Dial Programming 6.6. IPause TimeDescription: During speed dialing, it is sometimes necessary to have the system delay the sending of digits to give host system switching equipment time to prepare to receive them. A pause, stored in the speed dial number, provides this delay. This programming procedure determines the duration of the pause.The person who stores the speed dial number must press the telephone’s HOLD button at the point in the number digit sequence where he or she needs the pause (for example, 9-pause-18049782200). Programming:1. Press CONTROL T for main menu. 2. From main menu, select system and press ENTER. 3. From system menu, select timing and press ENTER 4. From timing menu, type appropriate line number and press ENTER 5. Press SPACE bar for feature setting and press ENTER to accept setting. 6. When finished, press ESCAPE twice. 7.Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 6.6.2Speed Dial GroupsDescription: The system provides 500 system speed dial numbers. These numbers are divided into 50 groups with 10 numbers available in each group. Assign none, one, or a range of groups (n-nn) to each station class of service. Also refer to Section 6.6.4. Programming:1. Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, select COS programming and press ENTER. 4. Type class of service number (l-32) and press ENTER. 5. From COS programming menu, type item number for feature and press ENTER. 6. Type desired value (O-50) and press ENTER. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each COS or press ESCAPE to end. System Features Programming 6- 13
/M/66-123DXP Plus Programming hstructions 6.6.3Speed Dial SetsDescription: A speed dial set is a group of 10 speed dial locations. The system allocates one speed dial set to each telephone as a default but you can allocate up to 10 sets to a telephone if you wish. When a DSWBLF console is operated as a companion to a telephone, you can allocate speed dial sets at the companion telephone that the system will then share with the console. The system reserves one speed dial set for the telephone’s dial pad buttons O-9.Programming: 1 0 Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, select station programming and press ENTER. 4. Type personal intercom number or previously assigned name and press ENTER. 5. From station programming menu, type item number for feature and press ENTER. 6. Type desired value for feature and press ENTER. 7. When finished, press ESCAPE twice. 8.Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each station or press ESCAPE to end. 6.6.4System Speed DialDescription: Use this programming feature to provide a list of 500 speed dial numbers to all stations in the system. Choose the prime line/last line used or designate the line or line group that the will be automatically select for speed dialing. Store up to 32 digits including O-9, +Kc, #, Hookflash signalling, and pauses. Also refer to Sections 6.6.2 and 12.6. Beginning with software release 8.B, you can alternately choose the intercom to be automatically selected for speed dialing. This enhancement allows you to store intercom selection along with feature codes as speed dial numbers for true one-button access to features (for example; store INTERCOM %l 1 and INTERCOM #l at two locations for system wide availability to music on and music off). This enhancement will not accept WKW or ##746+# as programming entries and it ignores any entered pauses or hookflashes. Programming:1. Press CONTROL T for main menu. 2. From main menu, select system and press ENTER. 3. From system menu, select speed dials and press ENTER. 4. From speed dial menu, type item number to edit or press ENTER for line 1.NOTE: Pressing ENTER causes the system to accept the entry and move the cursor vertically one location downward.Pressing TAB causes the system to accept the entry and move the cursor horizontally one location to the right. Pressing and holding CONTROL while typing an E erases a number. 5. Press TAB to set cursor to preset column. 6. Press SPACE bar to choose prime/last (line), line, line group or ARS 7. Enter l-240 for line port, l-16 for line group, or leave as group 1 for ARS line to store as prefix to speed dial number. 8. Press TAB for number entry column. 9. Type speed dial number (up to 32 digits of: O-9, %, #, P = pause, F = hookflash) and press ENTER. 10. Repeat steps 4-9 for all speed dial numbers 11 .When finished, press ESCAPE twice. 12.Type y to accept changes, n to reject them, or r to resume editing and press ENTER, Operation:While on hook, dial + 100 through X 599. 6- 14 Sys tern Features Programming
DXP Plus Programming InstructionslMl66-123 6.7System Clock (Time and Date)Description:The system clock provides time and date information for display on LCD speakerphones and for SMDRBMDA timing and reporting. You must set the correct time and date to allow the system to operate properly. Programming:1. Press CONTROL T for main menu. 2. From main menu, select system and press ENTER. 3. From system menu, type item number for feature and press ENTER. 4. Type time in 24 hour format (hhxnm) using leading zeros for entries less than 10 and then press ENTER.5. Type date (mm-dd-yy) using leading zeros for entries less than 10 and press ENTER. 6.8Sys tern Timing 6.8. ICall Park RecallDescription:A call that is left in a park orbit longer than the length of time that you program with this feature will automatically return to a park recall condition at the parking station. Also refer to Section 7.1.6. Programming:1. Press CONTROL T for main menu. 2. From main menu, select system and press ENTER. 3. From system menu, select timing and press ENTER 4. From system timing menu, type item number for feature and press ENTER. 5. Press SPACE bar for feature setting and press ENTER to accept setting. 6. When finished, press ESCAPE twice. 7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 6.8.2Page RecallDescription:This timing feature determines the amount of time that a Tracker page remains in a Tracker page orbit before recalling to the paging station. Refer to Section 14.2 for complete Tracker programming information. Programming:1. Press CONTROL T for main menu. 2. From main menu, select system and press ENTER. 3. From system menu, timing and press ENTER 4. From system timing menu, type item number for feature and press ENTER. 5. Press SPACE bar for feature setting and press ENTER to accept setting. 6. When finished, press ESCAPE twice. 7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. System Features Programming 6- 15
6.8.3Camp-On ToneDescription: Use this procedure to set the duration of the camp-on tone that the system sends to a busy station. Also refer to Section 7.1.10. Programming:1. Press CONTROL T for main menu. 2. Form main menu, select system and press ENTER. 3. From system menu, select timing and press ENTER. 4.From the system timing menu, type item number for feature and press ENTER. 5. Press SPACE bar for feature setting and press ENTER to accept setting. 6. When finished, press ESCAPE twice. 7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 6.8.4DTMF Extended Dialing (Tone Length)Description: Use this programming feature to set the length of the DTMF tones. The system generates DTMF tones of extended length when users take their telephones off-hook and then wait until after the system sounds the extended dialing tone burst before they engage automatic dialing (for example, press speed dial buttons or saved number redial button) at their stations. Also, if analog telephone users take their telephones off-hook and then wait to begin manually dialing until after the system sounds the extended dialing tone burst, the system will entend the length of the manually dialed DTMF tones. After setting this extended DTMF tone length, you must enable the feature’s use at each station where it is needed (Section 7.2.31). Programming:1 a Press CONTROL T for main menu. 2. From the main menu, select system and press ENTER. 3. From the system menu, select timing and press ENTER. 4. From the system timing menu, type item number for feature and press ENTER. 5. Press SPACE bar for feature setting and press ENTER to accept setting. 6. When finished, press ESCAPE twice. 7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 6-16 Sys tern Fea fores Programming