Canon Pixma Mx492 User Guide
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2120Cause The paper settings of the cassette is not complete. Action If the following screen is displayed, the paper settings of the cassette is not complete. Press the machine's OK button to terminate the paper settings of the cassette. 951
2700Cause Possible causes include the following.• Some errors occurred while copying and a certain time passed. • Document is remained in the ADF. • Some errors occurred while scanning and the document is remained in the ADF. Action Take the corresponding actions below. • When you copy, press the OK button to dismiss the error, and try to copy again. • When the document is remained in the ADF, press the OK button to feed out the document. • When you scan, press the Stop button to cancel the scanning, and try to scan again. 952
2802Cause No document in the ADF. Action Press the OK button to resolve the error, then operate again after loading documents. 953
2803Cause The document is too long or is jammed in the ADF. Action Press the OK button to dismiss the error. Then make sure that the document you are loading meets the machine's requirements before redoing the operation. If the document is jammed, remove the jammed document following the procedure below. Important • Do not open the document cover if the document is jammed. The jammed document may be torn. • The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or the unsent fax are stored in the machine's memory. Turn the machine off after making sure that it has completed sending or receiving all the faxes. Do not unplug the power cord when turning the machine off. If you unplug the power cord, all the faxes stored in the machine's memory are deleted. • If the original is jammed in the ADF: Remove the document following the procedure below. 1. If printing is in progress, press the Stop button. 2. Turn off the machine. 3. Open the document feeder cover slowly. If a multi-page document is loaded, open the document feeder cover after removing any pages other than the jammed page from the ADF. 4. Pull out the jammed document from the ADF. 954
5. Close the document feeder cover, then turn on the machine.When rescanning the document after clearing the error, rescan it from the first page. If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact the service center. Note • The document may not feed properly depending on the media type, or your environment, such aswhen the temperature and humidity are either too high or too low. In this case, reduce the number of document pages to approximately half of the loading capacity. If the document still jams, use the platen glass instead. • If the original is jammed in the ADF (from the paper feed side): Remove the document following the procedure below. 1. If printing is in progress, press the Stop button. 2. Turn off the machine. 3. Close the document tray, then open the document feeder cover slowly. 4. Pull out the jammed document from the ADF. 955
5. Close the document feeder cover, then turn on the machine.When rescanning the document after clearing the error, rescan it from the first page. If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact the service center. Note • The document may not feed properly depending on the media type, or your environment, such aswhen the temperature and humidity are either too high or too low. In this case, reduce the number of document pages to approximately half of the loading capacity. If the document still jams, use the platen glass instead. 956
2900Cause Scanning the print head alignment sheet has failed. Action Press the OK button to dismiss the error, then take the actions described below.• Make sure that the print head alignment sheet is set in the correct position and orientation on the platen glass. • Make sure the platen glass and the print head alignment sheet are not dirty. • Make sure the type and size of loaded paper is suitable for Automatic Print Head Alignment. For Automatic Print Head Alignment, always load one sheet of A4 or Letter-sized plain paper. • Make sure if print head nozzles are clogged. Print the nozzle check pattern to check the status of the print head. If the error is not resolved, perform Manual Print Head Alignment. 957
2901Cause Printing of the print head alignment pattern is complete and the machine is in waiting for scanning the sheet. Action Proceed to scan the printed alignment pattern.1. Load the print head alignment sheet on the platen glass. Load the print head alignment sheet with the printed side facing down and align the mark on the upper left corner of the sheet with the alignment mark . 2. Close the document cover gently, then press the machine's OK button. The machine starts scanning the print head alignment sheet, and the print head position will be adjusted automatically. 958
4100Cause The specified data cannot be printed. Action When you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computer screen, make sure that genuine Canon FINE cartridges are all installed properly, then start printing again. 959
4103Cause Cannot perform printing with the current print settings. Action Press the machine's Stop button to cancel printing. Then change the print settings and print again. 960