Canon Pixma Mx492 User Guide

							Transmission/Reception of Faxes Using ECMThis machine is set to send/receive faxes in Error Correction Mode (ECM). If the recipient's fax machine iscompatible with ECM, ECM automatically corrects errors and resends the fax.
Note
•
If the sender's or recipient's fax machine is not compatible with ECM, the fax will be sent/received
without automatic error correction.
•
To receive color faxes, make sure that  ECM RX in Adv. communication  in Adv. FAX settings  under
Fax settings  is set to ON.
Adv. FAX settings
To disable ECM transmission/reception, set  ECM TX and ECM RX  in Adv. communication  to OFF .
•
Transmission may take longer when ECM is enabled.
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							Document Stored in Machine's MemoryIf the sending faxes is not complete or the machine was not able to print the received faxes, these faxes arestored in the machine's memory.
If an error occurred during a fax transmission, the document is not stored in the machine's memory. In the following cases, the machine is not able to print the received fax and will automatically store the fax inits memory.•
The amount of remaining ink is insufficient to print a fax.
•
Paper has run out.
•
A different size of paper from that specified by Page size in FAX paper settings is loaded.
•
Do not print is selected for Received documents in Auto print settings under Fax settings.
•
You pressed the Stop button to cancel printing of a received fax.
Important
•
If you unplug the power cord of the machine, all faxes stored in the machine's memory are deleted.
For details on how to unplug the power cord, refer to 
Notice for Unplugging the Power Cord .
You can print or delete the faxes stored in the machine's memory.
•
To print a document in the machine's memory:
Printing a Document in Machine's Memory
•
To delete a document in the machine's memory:
Deleting a Document in Machine's Memory
Note
•
When confirming, printing, or deleting a document stored in the machine's memory, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of
documents (MEMORY LIST) first.
For details on how to print MEMORY LIST, see 
Printing a Document in Machine's Memory .
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							Printing a Document in Machine's MemoryYou can print a specified document in the machine's memory or print all the received documents in itsmemory at a time.
When printing a specified document, you specify it by its transaction number. If you do not know the
transaction number for your target document, print the list of documents (MEMORY LIST) first.1.
Make sure that the machine is turned on.
2.
Load paper.
3.
Press the  FAX button.
The Fax standby screen is displayed.
4.
Press the  Menu button.
The  FAX menu  screen is displayed.
5.
Use the  button to select  Memory reference , then press the OK button.
Note
•
If no document is stored in the machine's memory,  No documents in memory is displayed on the
LCD.
6.
Use the  button to select a print menu, then press the  OK button.
You can select the following print menus.
•
Print memory list
You can print a list of the documents in the machine's memory (MEMORY LIST).
MEMORY LIST shows the transaction number of the unsent or unprinted fax (TX/RX NO.), transaction mode, recipient's number, and the date and time of the transaction.
A transaction number from "0001" to "4999" on MEMORY LIST indicates a document being sent. A
transaction number from "5001" to "9999" on MEMORY LIST indicates a document being received.
•
Print specified doc.
You can specify the document and print it.
If you select this menu, the document selection screen is displayed.
Note
•
A transaction number from "0001" to "4999" indicates a document being sent. A transaction
number from "5001" to "9999" indicates a document being received.
•
Each mark before the transaction number indicates the following:
No mark: Indicates a black and white document.
: Indicates a color document.
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							: Indicates the document during transmission.
: Indicates the document sent with sequential broadcasting.
•
By pressing the  button or the Tone button, the transaction number displayed on the LCD
is switched to transaction time or fax/telephone number.
Specify the document and print it following the procedure below.
1.
Use the  button to select the transaction number (TX/RX no.) of the document you want
to print, then press the  OK button.
2.
Use the  button to select whether to print only the first page of the document, then press
the  OK button.
◦
If you select  Yes:
Only the first page of the document will be printed.
The document is still stored in the machine's memory.
◦
If you select  No:
All pages of the document will be printed.
The screen to confirm whether to delete the printed document in the machine's memory is
displayed.
If you select  Yes using the 
 button and press the  OK button, the printed document in
the machine's memory is deleted.
Note
•
If there is not the specified document in the machine's memory,  No document is
displayed, and the machine returns to the previous screen.
•
To return to the Fax standby screen, press the  Stop button.
•
Print all RX docs
If you select this menu, the confirmation screen is displayed.
You can print all the received documents in the machine's memory. If you select  Yes using the 
 button and press the  OK button, all the documents in the
machine's memory will be printed.
Each time a document is printed, the screen to confirm whether to delete the printed document in
the machine's memory is displayed.
If you select  Yes using the 
 button and press the  OK button, the printed document in the
machine's memory is deleted.
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							Deleting a Document in Machine's MemoryYou can delete a specified document in the machine's memory or delete all the documents in its memory at
a time.
Note
•
When deleting a specified document, you specify it by its transaction number. If you do not know the
transaction number for your target document, print the list of documents (MEMORY LIST) first.
Printing a Document in Machine's Memory
1.
Make sure that the machine is turned on.
2.
Press the  FAX button.
The Fax standby screen is displayed.
3.
Press the  Menu button.
The  FAX menu  screen is displayed.
4.
Use the  button to select  Memory reference , then press the OK button.
Note
•
If no document is stored in the machine's memory,  No documents in memory is displayed on the
LCD.
5.
Use the  button to select a delete menu, then press the  OK button.
You can select the following delete menus.
•
Del. specified doc.
You can specify the document and delete it.
If you select this menu, the document selection screen is displayed.
Note
•
A transaction number from "0001" to "4999" indicates a document being sent. A transaction
number from "5001" to "9999" indicates a document being received.
•
Each mark before the transaction number indicates the following:
No mark: Indicates a black and white document.
: Indicates a color document.
: Indicates the document during transmission.
: Indicates the document sent with sequential broadcasting.
•
By pressing the  button or the  Tone button, the transaction number displayed on the LCD
is switched to transaction time or fax/telephone number.
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							Specify the document and delete it following the procedure below.1.
Use the  button to select the transaction number (TX/RX no.) of the document you want
to delete, then press the  OK button.
The confirmation screen is displayed.
2.
Use the  button to select the transaction number of the document you want to delete,
then press the  OK button.
The specified document will be deleted from machine's memory.
Note
•
If there is not the specified document in the machine's memory,  No document is
displayed, and the machine returns to the previous screen.
•
To return to the Fax standby screen, press the  Stop button.
•
Delete all docs
If you select this menu, the confirmation screen is displayed.
You can delete all the documents in the machine's memory.
If you select  Yes using the 
 button and press the  OK button, all the documents in the
machine's memory will be deleted.
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							Summary of Reports and ListsThe machine prints the report of sending or receiving a fax automatically. You can print the list of the fax/
telephone number or the current settings.
Type of Reports and Lists
Printing Report or List
Type of Reports and Lists
Report or ListDescriptionACTIVITY REPORTShows recent fax transactions at sight.•
You can print ACTIVITY REPORT manually.
For details on the procedure to print, see 
Printing Report or List .
•
The * (asterisk) is appended to the history already printed on ACTIVITY REPORT.
•
If you select Print for Activity report  in Auto print settings  under Fax settings , the
machine prints ACTIVITY REPORT for the 20 histories of sent and received faxes
automatically.
Auto print settings
Directory list•
RECIPIENT
TELEPHONE
NUMBER LIST
•
GROUP DIAL
TELEPHONE NO.
LIST
Lists the numbers and names registered.
You can print the lists of the recipient and group dial.
For details on the procedure to print, see 
Printing Report or List .
USER'S DATA LISTLists the current settings of the machine and the registered sender information.
For details on the procedure to print, see 
Printing Report or List .
MEMORY LISTLists the documents currently stored in the machine's memory.
For details on the procedure to print, see 
Printing Report or List .
Note
•
You can print MEMORY LIST by selecting  Print memory list in Memory reference
under  FAX menu .
Printing a Document in Machine's Memory
REJECTED NUMBER
LISTLists the rejected numbers.
For details on the procedure to print, see 
Printing Report or List .
CALLER HISTORYLists the caller history.
This list is available when Caller ID service is subscribed.
For details on the procedure to print, see 
Printing Report or List .
This list may not be supported depending on the country or region of purchase.
TX REPORT/ERROR
TX REPORTEither of these reports is printed after each fax transmission.•
At the time of purchase, ERROR TX REPORT is set to be printed only when a
transmission error occurred.757
 
						

							You can set the machine to print TX REPORT each time it sends a document, ordisable printing of the report by selecting  TX report in Auto print settings  under Fax
settings .
You can also specify the print setting so that the first page of the fax is printed along
with the report.
Auto print settings
Note
•
The first page of the fax is not printed in color transmission.
•
MULTI TRANSMISSION REPORT is printed after sequential broadcasting of a
document.
•
If an error occurs when you send a fax, the error number is printed on ERROR TX REPORT (there are some errors for which the cause is also printed).
For details on the error number, see 
Errors When You Send a Fax .
MULTI
TRANSMISSION
REPORTThis report is printed after sequential broadcasting of a document.
Confirms whether the transmission to all the recipients has been completed successfully.
The procedure to print and the error number is same as TX REPORT.RX REPORTThis report is printed after each fax reception.•
At the time of purchase, the machine is set so that RX REPORT is not printed at all.
You can set the machine to print RX REPORT each time it receives a document, or
only when an error occurs by selecting  RX report in Auto print settings  under Fax
settings .
Auto print settings
•
If an error occurs when you receive a fax, the error number is printed on RX REPORT
(there are some errors for which the cause is also printed).
For details on the error number, see 
Errors When You Receive a Fax .
MEMORY CLEAR
REPORTLists the deleted faxes in the machine's memory if the faxes stored in the machine's
memory are deleted by a power failure or unplugging the power cord.
When the machine is turned on,  Data error and Press [OK]  are displayed on the LCD.
MEMORY CLEAR REPORT is printed by pressing the  OK button.
Printing Report or List
This section describes the procedure to print the report or the list manually. Print the following report or list manually.
•
ACTIVITY REPORT
•
Directory list (RECIPIENT TELEPHONE NUMBER LIST/GROUP DIAL TELEPHONE NO. LIST)
•
USER'S DATA LIST
•
MEMORY LIST
•
REJECTED NUMBER LIST
•
CALLER HISTORY
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							Note•
CALLER HISTORY may not be supported depending on the country or region of purchase.
1.
Make sure that the machine is turned on.
2.
Load paper.
3.
Press the FAX button.
The Fax standby screen is displayed.
4.
Press the  Menu button.
The  FAX menu  screen is displayed.
5.
Use the  button to select  Print reports/lists , then press the OK button.
6.
Use the  button to select the report or list you want to print, then press the  OK button.
•
When you select  Directory list:
Use the 
 button to select  Recipient or Group dial , then press the  OK button.
If you select  Recipient, select whether to print RECIPIENT TELEPHONE NUMBER LIST in
alphabetical order, then press the  OK button. If you select  Yes, the machine prints RECIPIENT
TELEPHONE NUMBER LIST in alphabetical order. If you select  No, the machine prints
RECIPIENT TELEPHONE NUMBER LIST in numerical order.
If you select  Group dial, the machine prints GROUP DIAL TELEPHONE NO. LIST.
•
When you select an item other than  Directory list:
Press the  OK button.
The machine prints the selected report or list.
Errors When You Send a Fax If an error occurs when you send a fax, the error number is printed on ERROR TX REPORT or ACTIVITYREPORT (there are some errors for which the cause is also printed).
The causes corresponding to the error numbers are as follows.
No.CauseAction#001Document is jammed in
the ADF.The document is jammed in the ADF.
When the error is cleared, redo the operation.#003Document is too long.You attempted to send a document longer than 15.75 inches / 400 mm.
You cannot send a document longer than 15.75 inches / 400 mm from the ADF. "#003" is also printed if it takes time to send a page. Divide the document or set
the image quality (Fax resolution) to a lower setting, then resend it.#005No answer.The recipient's fax machine does not respond.
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							Contact the recipient and have the recipient check that the telephone line is
connected correctly.#012Try again.There is no paper in the recipient's fax machine.
Contact the recipient and have the recipient load paper.#017No tone is detected.The machine could not detect the dial tone.
Dial tone detect  in Adv. FAX settings  under Fax settings  is set to ON. Set to
OFF .
Adv. FAX settings
#018Line was busy.The fax/telephone number you dialed is busy.
Try dialing again after waiting for a moment.#022Number is deleted.The fax/telephone number registered in the machine's directory is incorrect. Check the recipient's fax/telephone number, correct the fax/telephone number
registered in the machine's directory, then send the document again.
Changing Registered Information
#037Memory is full.The machine could not send a fax because its memory is full.
Delete contents in memory, then send a fax again.
Document Stored in Machine's Memory
#059Transmission has been
canceled due to a fax
information mismatch.Transmission has been canceled because the machine could not detect the
recipient's fax machine information or the information did not match the dialed number. This message is displayed when  Check RX FAX info in Security
control  under Fax settings  is set to ON.
For details, see 
Sending Faxes after Checking Information (Checking the
Recipient's Information) .
#085Try again in black & white
transmission.The recipient's fax machine is not color-compatible.
Resend the document in black & white.#099The  Stop  button was
pressed during
transmission.The  Stop  button was pressed to cancel transmission of the document. Resend it
if necessary.#412The fax could not be sent
from the computer.The fax could not be sent from the computer (Windows only). Ensure that the
machine is connected with the computer correctly and redo operation.#995The unsent fax was
deleted while automatic
redialing.While automatic redialing, the unsent fax is stored in the machine's memory
temporarily until the sending fax is complete. If a power failure occurs or you
unplug the power cord before automatic redialing is complete, all faxes stored in
the machine's memory are deleted and not sent.
Resend the document.
Errors When You Receive a Fax
If an error occurs when you receive a fax, the error number is printed on RX REPORT or ACTIVITYREPORT (there are some errors for which the cause is also printed).
The causes corresponding to the error numbers are as follows.
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