Canon Pixma Mx492 User Guide
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Important • Check if the FINE cartridge is installed correctly. • The machine cannot print unless both the color FINE cartridge and black FINE cartridge areinstalled. Be sure to install both cartridges. Note • When you set the alarm to be silent in Sound control of Dev. user settings , the alarm will not beep even if the FINE cartridge is attached. Dev. user settings 9. Close the paper output cover. Note • If the error message appears after the paper output cover is closed, take appropriate action. A Message Is Displayed 161
•When you start printing after replacing the FINE cartridge, the machine starts cleaning the printhead automatically. Do not perform any other operations until the machine completes the cleaning of the print head.• If the print head is out of alignment, as indicated by misaligned printed ruled lines or similar symptoms, align the print head . • The machine may make noise during operation. Notes on FINE cartridges Important • Do not touch the electrical contacts (A) or print head nozzle (B) on a FINE cartridge. The machine may not print properly if you touch them. • If you remove a FINE cartridge, replace it immediately. Do not leave the machine with the FINE cartridge removed. • Use a new FINE cartridge for replacement. Installing a used FINE cartridge may cause the nozzles to clog. Furthermore, with such a FINE cartridge, the machine will not be able to inform you when to replace the FINE cartridge properly. • Once a FINE cartridge has been installed, do not remove it from the machine and leave it out in the open. This will cause the FINE cartridge to dry out, and the machine may not operate properly when it is reinstalled. To maintain optimal printing quality, use a FINE cartridge within six months of first use. Note • If a FINE cartridge runs out of ink, you can print with either color or black FINE cartridge, in whichever ink remains, only for a while. However the print quality may be reduced compared to when printing with both cartridges. We recommend to use a new FINE cartridge in order to obtain optimum qualities. Even when printing with one ink only, print with leaving the empty FINE cartridge installed. If either of the color FINE cartridge or black FINE cartridge is not installed, an error occurs and the machine cannot print. For information on how to configure this setting, see Setting the Ink Cartridge to be Used . • Color ink may be consumed even when printing a black-and-white document or when black-and- white printing is specified. Both color ink and black ink are also consumed in the standard cleaning and deep cleaning of the print head, which may be necessary to maintain the performance of the machine. When ink runs out, replace the FINE cartridge immediately with a new one. Useful Information about Ink 162
Checking the Ink Status Checking the Ink Status with the LCD on the Machine You can also check the ink status on the computer screen. Checking the Ink Status from Your Computer 163
Checking the Ink Status with the LCD on the Machine Note • The ink level detector is mounted on the machine to detect the remaining ink level. The machine considers as ink is full when a new FINE cartridge is installed, and then starts to detect a remaining ink level. If you install a used FINE cartridge, the indicated ink level of it may not be correct. In such case, refer to the ink level information only as a guide. • When remaining ink cautions or errors occur, the message will appear on the LCD to inform you of the error. Take appropriate action according to the message. A Message Is Displayed 1. Make sure that the power is turned on, then press the Setup button. The Setup menu screen will appear. 2. Use the or button to select Ink information, then press the OK button. LCD and Operation Panel 3. Use the or button to select Remaining ink, then press the OK button. Remaining ink is shown in the area (A). Example: The ink is running low. Prepare a new ink cartridge. Note • To print the model number of the FINE cartridge, select Ink information from Setup menu , then select Print ink number . • You can also check the ink status on the LCD when you press the COPY or FAX button. The current remaining ink level will be displayed on the LCD for a few seconds. • You can also check the ink status on the computer screen. Checking the Ink Status from Your Computer 164
Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine 165
When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head 166
Maintenance ProcedureIf print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the FINE cartridge. This can cause trouble with the FINE cartridge. Note • Check if ink remains in the FINE cartridge. Checking the Ink Status with the LCD on the Machine Check if the FINE cartridge is installed correctly. Replacing Procedure Also check if the protective tape on the bottom of the FINE cartridge is removed. • If an error message appears on the LCD, see A Message Is Displayed . • Increasing the print quality in the printer driver settings may improve the print result. Changing the Print Quality and Correcting Image Data When the Print Results Are Blurred or Uneven: Step1 Print the nozzle check pattern. From the machine Printing the Nozzle Check Pattern From the computer Use Your Computer to Print a Nozzle Check Pattern Step2 Examine the nozzle check pattern . If there are missing lines or horizontal white streaks in the pattern: Step3 Clean the print head. From the machine Cleaning the Print Head From the computer 167
Cleaning the Print Heads from Your Computer After cleaning the print head, print and examine the nozzle check pattern: Step1 If the problem is not resolved after performing from step 1 to step 3 twice: Step4 Clean the print head deeply. From the machine Cleaning the Print Head Deeply From the computer Cleaning the Print Heads from Your Computer If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. Do not unplug the power cord when turning off the power. If the problem is still not resolved: Step5 Replace a FINE cartridge. Replace a FINE cartridge Note • If the problem is still not resolved after replacing the FINE cartridge, contact the service center. When the Print Results Are Not Even such as the Ruled Lines Are Misaligned: Step Align the print head. From the machine Aligning the Print Head From the computer Aligning the Print Head Position Automatically from Your Computer 168
Printing the Nozzle Check PatternPrint the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the FINE cartridge whose ink is low. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Make sure that the power is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the cassette. After pushing the cassette back, the paper information registration screen is displayed on the LCD. Select A4 or Letter for Size: and Plain paper for Type: , then press the OK button. 3. Pull the paper output support out from the paper output tray, then open the output tray extension. 4. Press the Setup button, use the or button to select Maintenance, then press the OK button. LCD and Operation Panel 5. Use the or button to select Nozzle check, then press the OK button. The nozzle check pattern will be printed. 6. Examine the nozzle check pattern . 169
Examining the Nozzle Check PatternExamine the nozzle check pattern, and clean the print head if necessary.1. Check if there are missing lines in the pattern A or horizontal white streaks in the pattern B. C: Number of sheets printed so far If there are missing lines in the pattern A: Cleaning the print head is required. D: Good E: Bad (lines are missing) If there are horizontal white streaks in the pattern B: Cleaning the print head is required. F: Good G: Bad (horizontal white streaks are present) Note • The total number of sheets printed so far is shown in increments of 50 sheets on the printout of the nozzle check pattern. 170