Canon Pixma Mx492 User Guide
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No.CauseAction#003It takes too long to receive a page.Contact the sender and have the sender divide the fax or set the image quality (Fax resolution) to a lower setting and resend it.#005No answer.When receiving a fax manually, the machine could not detect the signals from the sender's fax machine. Contact the sender and have the sender resend it, or set the machine to receive the fax automatically.#037Memory is full.The machine could not receive a fax because its memory is full. Delete contents in memory, then ask the sender to resend the fax. See Document Stored in Machine's Memory . #046Reception has been rejected due to the specified fax rejection condition.Reception has been rejected because the fax matches the fax rejection condition specified by FAX RX reject in Security control under Fax settings . For details, see Rejecting Fax Reception . #099The Stop button was pressed during reception.The Stop button was pressed to cancel reception of the fax. Contact the sender and have the sender resend it if necessary.#995The received fax was deleted.The received fax was deleted before being printed. Contact the sender and have the sender resend it if necessary. 761
Sending Faxes from a Computer Sending a FAX (Fax Driver) Basic Creating an Address Book (Fax Driver) Edit or Remove a Recipient from an Address Book (Fax Driver) Search for a Recipient in an Address Book (Fax Driver) Troubleshooting Problems Sending Faxes (Fax Driver) How to Open the Setting Screen of the Fax Driver General Notes (Fax Driver) 762
Sending a FAX (Fax Driver)You can send faxes using the fax driver from applications that support document printing. Note • Only black and white transmission is supported. 1. Make sure that the machine is turned on. 2. Open the document you want to fax with an application (such as Notepad), and then click the Print command. (The command is Print... on the File menu.) 3. In Select Printer or Name in the Print dialog box, select Canon XXX series FAX (where "XXX" is the model name). 4. Click Print or OK . * Print dialog box in Notepad Note • Click Preferences or Properties in the Print dialog box to open the print settings dialog box of the fax driver in which you can set the paper size and print orientation. For details on how to open the print settings dialog box of the fax driver, see " How to Open the Setting Screen of the Fax Driver ." 5. Click Display Address Book... in Set Recipient in the Send FAX dialog box. 763
6. Select a recipient from Recipient Name in the Select Recipient from Address Book dialog box, then click Set as Recipient. The selected recipient is reflected in Recipient in the Send FAX dialog box. Important • You cannot specify a recipient if there is no recipient registered in the address book. Register the recipient in the address book and reopen the address book. For details on how to register recipients in the address book, see " Creating an Address Book (Fax Driver) ." • If the recipient's fax/telephone number is entered incorrectly or the registered fax/telephone number is incorrect, the fax may be sent to an unexpected recipient. When sending an important fax, it is recommended that you send it after confirming the entered information and recipient's status. Note • You can also specify Recipient by entering the Recipient Name and Fax Number in Direct Entry in the Send FAX dialog box and then clicking Set as Recipient. • For details on valid characters, see "General Notes (Fax Driver) ." • You can send faxes even if only the Fax Number is entered. 764
•You can register the recipient you entered to the address book by clicking Add to Address Book... . For details on how to register recipients in the address book, see " Creating an Address Book (Fax Driver) ." • Add the outside line access number before the fax number as needed. (Example: When the outside line access number is "0" and the fax number is "XXX-XXXX", enter "0XXX-XXXX".) 7. Click Send Now . When a confirmation message is displayed, click OK. Important • If you cannot send a fax due to line failure, etc., see "Troubleshooting Problems Sending Faxes (Fax Driver) ." Canceling Transmission If you click Send Now in the Send FAX dialog box, the printer icon is displayed in the taskbar. Double- click this icon to display the list of fax jobs awaiting transmission or being sent. Right-clicking a job and selecting Cancel stops transmission. 765
Creating an Address Book (Fax Driver)By using the address book, you can send a fax by simply specifying a recipient from it. You can register the recipient's name, fax number and other information in the address book. Registering a recipient (WAB contact) in the address book You can register an individual recipient (Contact) in the address book.1. Open the print settings dialog box of the fax driver. 2. Click Address Book... in the displayed dialog box. Note • In Windows XP, when you open the address book for the first time, the Setup Windows Address Book dialog box will be displayed. Refer to " Setup when Opening the Address Book for the First Time (Windows XP)" for details. • In Windows 8.1/Windows 8/Windows 7/Windows Vista, you can register an individual recipient (Contact) in the address book folder (Windows Contacts) as an address book file (.contact file) which can be used in multiple applications. However, you cannot change the address book you use, as only one address book can be created per user. Follow the steps below to open Windows Contacts. • Windows 8.1/Windows 8: Select the Search charm, then search for "Contacts". • Windows 7/Windows Vista: Select XXXX (user name) from the Start menu, then double-click Contacts. 3. In the Address Book dialog box, click New. 766
4. Select Contact in the New Entry dialog box, then click OK. Note • For faxing, you can only specify the Contact (one recipient). You cannot specify a Distribution List . 5. Enter the First, Middle , and Last of the contact in the Name and E-mail tab (Name tab when using Windows XP) on the Properties dialog box. The recipient's name will be printed at the top of the fax received by the recipient. 767
6. Enter the fax number on the Home or Work tab, then click OK. An individual recipient (Contact) is registered in the address book. Note • You can also register a recipient by clicking the Add to Address Book... button on the Send FAX dialog box after entering the recipient. • Add the outside line access number before the fax number as needed. (Example: When the outside line access number is "0" and the fax number is "XXX-XXXX", enter "0XXX-XXXX".) • If you upgrade from Windows XP to Windows Vista, the address book you created in Windows XP may not be reflected in Windows Vista. In this case, open the address book in the following procedure and reflect the information to a new address book. 1. From the Start menu, select Control Panel > Appearance and Personalization > Folder Options . 2. Click the View tab of the Folder Options dialog box, select Show hidden files and folders in Advanced settings , then click OK. 768
3.From the Start menu, select XXXX (user name) , then double-click AppData > Roaming > Canon > MP5 to open the folder.4. Double-click the ".wab" file. The address book will be reflected in Windows Vista automatically. Related Topic Edit or Remove a Recipient from an Address Book (Fax Driver) Search for a Recipient in an Address Book (Fax Driver) 769
Setup when Opening the Address Book for the First Time (Windows XP) In Windows XP, when you open the address book for the first time, the Setup Windows Address Book dialog box will be displayed and you can set the Windows Address Book you want to use. To Create a New Windows Address Book (WAB File) Exclusively for Faxing: Select Create a new Windows Address Book file for faxing. , then click OK. To Use an Existing Windows Address Book: Click Select existing Windows Address Book file. , select an address book file from the list, then click OK. Using an existing Windows Address Book enables you to share it with other applications that use Windows Address Books. This option cannot be selected if there is no Windows Address Book file created. Note • You can also change the setting by clicking Address Book Profile... in the print settings dialog box of the fax driver so as to use another Windows Address Book. • You can import the entries from one Windows Address Book file into another, combining both sets of Windows Address Book entries. To import fax recipient contacts in an Address Book file to an existing Address Book file, follow the steps below. 1. From the Start menu, select Search. 2. Click All files and folders . 3. In the file name box, enter ".wab". 4. Select the Search hidden files and folders checkbox in More advanced options , then click Search . 5. From the found Windows Address Book files, double-click an existing Windows Address Book file. The existing Windows Address Book opens. 6. In the File menu, in import, select Address Book (WAB)... . 7. Select the Windows Address Book containing fax recipient contacts, then click Open. 8. When a completion message appears, click OK. 770